158 complaints reported

2017 Honda CR-V UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
158
Crashes
2
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2019

GASOLINE SMELL INSIDE/ OUTSIDE CAR. HEATER IN WINTER NOT WORKED. CAR IN COVERED GARAGE WHEN GASOLINE SMELL OUTSIDE AND INSIDE. DID NOT HEAT UP AT BEGINNING OF WINTER. TOOK IT TO DEALERSHIP ON SEVERAL OCCASIONS DUE TO SMELL; SAME WITH HEATER.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
Aug 2019

SHIFT KNOB BROKEN, UNABLE TO SHIFT VEHICLE INTO PARK OR REVERSE. THE SHIFT KNOB HAS NOW BROKEN TWICE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2018
Aug 2019

THE LED SCREEN GOES OUT OF CONTROL. WORDS AND IMAGES BECOME SCRAMBLED AND IT KEEPS BUZZING CONSTANTLY. I HAVE NO CONTROL OVER ANY SETTINGS INCLUDING THE RADIO. THIS HAS HAPPENED NUMEROUS TIMES BOTH IN MOTION AND STATIONARY. IF I STOP AND TURN OFF VEHICLE AND TURN IT BACK ON IT SEEMS TO CORRECT ITSELF FOR A WHILE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2019
Aug 2019

THE BUTTON ON THE TRANSMISSION SELECTOR CAME OUT. WHEN I PUT IT BACK IN THE TRANSMISSION WOULDN'T SHIFT INTO PARK. THE VEHICLE WAS STOPPED AT THE TIME.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jul 2019

THE VEHICLE'S SHIFT KNOB BUTTON CAME LOOSE AND FELL OUT. AT THE TIME, I WAS PARKING THE VEHICLE IN A PARKING LOT AND ATTEMPTING TO SHIFT IT FROM DRIVE TO PARK. IN ADDITION TO THE BUTTON, A METAL SPRING AND MANY PIECES OF BROKEN PLASTIC FELL OUT OF THE SHIFT KNOB. FORTUNATELY I WAS ABLE TO JAM A SCREWDRIVER INTO THE SHIFT KNOB AND SHIFT THE VEHICLE INTO PARK. THE VEHICLE HAD JUST OVER 12,000 MILES WHEN THIS HAPPENED.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jul 2019

WE HAD DIFFICULTY SHIFTING OUR CRV INTO PARK ON SEVERAL OCCASIONS OVER A PERIOD OF A COUPLE OF DAYS. EVENTUALLY WE WERE TOTALLY UNABLE TO GET IT INTO PARK, AND THUS COULD NOT GET THE KEY TO THE COMPLETELY OFF POSITION AND REMOVE IT, SO THE BATTERY WOULD HAVE BEEN DRAINED IF WE LEFT IT THAT WAY. FORTUNATELY THE FINAL FAILURE WAS IN OUR OWN DRIVEWAY. QUICK RESEARCH ON THE WEB POINTED US TO THE PROBLEM MANY HAVE HAD WITH THE BUTTON ON THE SIDE OF THE SHIFTER THAT MUST BE PRESSED TO GET IN AND OUT OF PARK. SURE ENOUGH, WE FOUND THE BUTTON WAS BROKEN INSIDE AND NOT FUNCTIONAL. THE BUTTON AND SPRING FELL OUT AS WE INSPECTED IT. THOUGH WE'RE GRATEFUL IT DIDN'T POP OFF WHILE WE WERE DRIVING, IT SEEMS CLEAR THIS IS A FREQUENT FAILURE THAT CAN CREATE A DANGEROUS SITUATION. SEEMS LIKE THERE SHOULD BE AN OFFICIAL RECALL.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jul 2019

GEAR SHIFT BUTTON FELL OFF WHILE SHIFTING FROM P TO D, RENDERING SHIFTER UNUSABLE

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jul 2019

2017 HONDA CR-V EX. THE SHIFT KNOB BUTTON (WHICH SHIFTS THE CAR OUT OF PARK AND INTO DRIVE) BROKE OFF FROM ITS SPRING AND IT WOULD NOT REGISTER THE CAR BEING IN PARK TO SHUT OFF THE ELECTRONICS IN THE VEHICLE. I WAS FORCED TO DISCONNECT THE NEGATIVE FROM BATTERY WHEN THE CAR IS IN PARK AND RECONNECT WHEN THE IT WAS TIME TO DRIVE SOMEWHERE. WHEN I CONTACTED MY HONDA DEALER, THEY INFORMED ME OF A RECALL FOR THIS ISSUE. ON A SIDE NOT, MY WIFE ALSO HAS THE SAME YEAR, MAKE AND MODEL WHICH HAD A RECALL FOR THE SAME ISSUE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
Jul 2019

THE GEARSHIFT BUTTON BROKE AND FALLS OUT WHEN PUT IN GEAR

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2019
Jul 2019

**'17 HONDA CR-V SHIFT LEVER BUTTON (SILVER) BROKE OFF DURING DRIVE!!** CR-V W/ AROUND 26K MILES HAD THE SILVER BUTTON FALL OUT WHILE IN MOTION ON A CITY STREET ON 7/13/2019. I WASN'T ACCELERATING OR DECELERATING AT THE TIME, IT JUST POPPED OUT. I WAS ABLE TO SAFELY PULL OVER AND STOP, BUT HAD A LOT OF TROUBLE GETTING IT SHIFTED FROM DRIVE TO PARK. I HAD TO PUSH THE LOOSE SPRING AND PLASTIC BUTTON BACK INTO THE SHIFT LEVER AND AFTER 6 TRIES, WAS ABLE TO PUT IT INTO PARK. ALSO, THE CAR WON'T TURN OFF AND WON'T LOCK BECAUSE THE COMPUTER DOESN'T RECOGNISE THAT IT IS PARKED. THE ENGINE START/STOP BUTTON KEEPS FLASHING RED.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jul 2019

BACK UP CAMERA AND NAVIGATION SYSTEM STOPPED WORKING WHILE ON TRIP TO COLORADO. CAR WAS OUTSIDE AT SUBFREEZING TEMPS AND AT HIGH ALTITUDE (10,000 FEET). DEALER HAD TO RESET WHEN RETURNED TO ARIZONA. (OCCURRED WHILE PARKED OVERNIGHT).

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Jun 2019

VEHICLE IN MOTION. SHIFTER BUTTON FAILURE. CANNOT SHIFT. STRANDED VEHICLE

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
Jun 2019

WHILE TRYING TO PUT THE VEHICLE IN PARK, THE SILVER BUTTON ON THE LEFT SIDE OF THE GEAR SHIFTER FLEW OFF. THE PIECE APPEARS TO BE BROKEN OFF IN THE INSIDE. TOOK IT TO THE DEALER THE NEXT DAY. THE SERVICE REP WAS NOT SURPRISED. SAYS HE HAS HEARD OF THIS HAPPENING IN OTHER CR-V'S. HE TRIED TO TELL ME IT JUST POPPED OUT, BUT THIS THING BROKE OFF IN THE INSIDE. HE SAID HE SAID HE WAS SURPRISED THERE IS NO RECALL. THEY FIXED IT. NO CHARGE. QUITE A FRIGHTENING EXPERIENCE WHEN IT HAPPENED

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
Jun 2019

IN SLOW MOVING TRAFFIC IN FRONT OF THE LOCAL MALL, MY SUNROOF EXPLODED THERE WAS NO COLLISION, NO OBJECT THROWN OR DROPPED INTO THE WINDOW. HONDA REFUSED TO ACCEPT RESPONSIBILITY FOR WHAT I LEARNED FROM RESEARCH ON LINE, WHICH IS THAT THIS IS AN EPIDEMIC INVOLVING SHATTERED SUN ROOFS.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Jun 2019

THE BUTTON ON THE SHIFT KNOB FELL OUT. IT APPEARS TO HAVE CRACKED, AND NOW THE BUTTON FALLS OUT OF THE SHIFTING HANDLE.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
Jun 2019

SHIFT KNOB BOTTON IS BROKEN. ONE PIECE FALLS OUT OF THE HOLE AND ANOTHER IS STUCKED INSIDE THE KNOB.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2019
Jun 2019

OUT OF WARRANTY BUT GEAR SHIFT BUTTON HAS BEEN "STICKING" FOR 1 MONTH AND THEN "BROKE OFF" TODAY. CAR ONLY HAS 40,000 MILES ON IT AND NOW CANNOT DRIVE IT DUE TO INABILITY TO SHIFT GEARS.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
Jun 2019

THE REAR BACKUP CAMERA STOPPED WORKING. WHEN I PUT THE CAR INTO REVERSE, THE BACKUP LIGHTS COME ON, BUT THE DISPLAY IN THE CAR STAYS ON WHAT EVER WAS DISPLAYED INSTEAD OF SHOWING WHAT IS BEHIND THE CAR. THIS STARTED LAST WEEK AND HASN'T CHANGED.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2019
May 2019

CR-V ROLLED BACKWARDS TWICE, ONCE WHEN THE ENGINE WAS OFF (OCT. 2018) AND ONCE WHEN IT WAS RUNNING (MAY 2019). BOTH TIMES THE GEAR SHIFT WAS IN NEUTRAL. I BELIEVE THE GEAR SHIFT SLIPPED INTO NEUTRAL, PERHAPS BY MY BANGING INTO IT. I HAVE DRIVEN FOR 27 YEARS AND NEVER HAD THIS PROBLEM. I MOST RECENTLY DROVE A TOYOTA RAV4 WITH A SIMILAR LAYOUT IN TERMS OF LOCATION OF THE GEAR SHIFT. DROVE IT FOR 9 YEARS WITHOUT A PROBLEM.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
May 2019

COLLISION MITIGATION SYSTEM. SEVERAL TIMES THE CAR HAS HIT THE BRAKES WITH ABSOLUTELY NO OBSTACLE IN FRONT OF THE CAR. I DID CALL HONDA AND WAS TOLD TO TAKE IT TO THE DEALER TO ADJUST. THE REP I SPOKE TO GAVE ME A LECTURE ABOUT IT BEING A SAFETY FEATURE THAT WE HAVE TO GET USED TO!!! HE ALSO SUGGESTED THAT I MAY HAVE THE SETTING SET TO "SHORT." I DID CHECK IT WAS SET TO "NORMAL" I CHANGED IT TO "LONG.". IT HAS HAPPENED THREE TIMES SINCE THEN. ONCE JUST THE AUDIBLE WARNING AND TWICE IT LITERALLY SLAMMED ON THE BRAKES AND STOPPED THE CAR - EVERYTHING THAT WAS LOOSE WAS FLYING AROUND. I HAVE BEEN EXTREMELY FORTUNATE THAT EVERYTIME (5 INSTANCES SINCE I GOT THE CAR IN DEC 2017 - 4 TIMES ON CITY STREETS AND ONCE ON THE HIGHWAY) IT HAS SLAMMED THE BRAKES FOR NO REASON, THERE WAS NONE BEHIND ME. IF THERE WAS SOMEONE BEHIND ME, THEY WOULD HAVE HIT ME. I KNOW THAT IF I WAS DRIVING BEHIND SOMEONE WHO LITERALLY BROUGHT THE CAR TO AM IMMEDIATE STOP, I WOULD HAVE HIT THEM. ONE OF THESE DAYS I AM GOING TO GET HIT.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2019
May 2019

SHIFT HANDLE BUTTON BROKE AND FAIL OUT OF SHIFTER.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2019
May 2019

WHEN BACKING THE HONDA CR-V IN REVERSE DOWN MY DRIVEWAY, I TOUCHED THE SHIFT GEAR AND PROCEEDED TO PLACE THE CR-V INTO DRIVE. THE HONDA CR-V WENT INTO THE D POSITION, AND I SAW A SMALL PIECE OF THE KNOB FALL OFF. I IMMEDIATELY PULLED OVER AND TRIED THE PUT THE CR- V INTO PARK, HOWEVER I COULD NOT. I HAD TO PLACE THE EMERGENCY PARKING BREAK ON. THIS WAS A VERY SCARY EXPERIENCE!

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2019
May 2019

BROKEN SHIFT BUTTON: I WAS DRIVING THIS CAR AND THE SHIFT BUTTON POP OUT AND FELL UNDER THE DRIVER SEAT. IT CREATED AN UNSAFE CONDITION SINCE I COULD NOT PUT THE CAR TO PARK OR SHIFT ANY GEAR. MANY DRIVERS ALSO EXPERIENCE THE SAME THING. THE BUTTON IS CONNECTED TO THE SHIFT GEAR AND IT IS MADE FROM A CHEAP PIECE OF PLASTIC. IT COSTS $85 TO REPLACE AT THE DEALER. HONDA REFUSES TO REIMBURSE SINCE THE CAR HAS PAST ITS WARRANTY. THE CAR IS AT 50000 MILES. I HAD TO PICK IT UP UNDER THE SEAT AND USE A HAIR BAND TO KEEP IT IN PLACE UNTIL IT IS REPAIRED AT THE DEALER.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Apr 2019

THE COLLISION AVOIDANCE SYSTEM ON MY HONDA 2017 CRV ACTIVATED UNNECESSARILY AND PERFORMED A HARD BRAKING EVENT WHEN THERE WERE NO CAUSE FOR IT. I WAS PROCEEDING THROUGH AN INTERSECTION AFTER WAITING FOR THE LIGHT TO TURN GREEN. I WAS ACCELERATING THROUGH THE INTERSECTION AFTER ALL CARS HAD CLEARED IT. THE RIGHT TURNING CARS HAD CLEARED AND THERE WERE NO CARS IN FRONT OF ME IN MY LANE. THERE WERE NO ONCOMING CARS IN, OR ENTERING, THE INTERSECTION. THE BRAKING ACTION WAS SEVERE ENOUGH TO CAUSE THE CONTENTS IN THE BACK SEAT TO BE THROWN FORWARD ONTO THE FLOOR. I DON'T THINK MY SPEED EXCEEDED 15-20 MILES PER HOUR. MY FOOT WAS ON THE ACCELERATOR PEDAL THE WHOLE TIME. THERE WAS A SLIGHT DOWNWARD SLOPE IN THE ROAD AS I ENTERED THE INTERSECTION OF THE CROSSING ROAD LANES. I WAS HEADED SOUTHBOUND ON NALL AVENUE IN OVERLAND PARK, KANSAS - ENTERING/CROSSING 95TH STREET. I WAS IN THE RIGHTMOST LANE. THIS WAS ON 12/2/2019 AT ABOUT 7:50 A.M.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2019
Apr 2019

THE GEAR SHIFT KNOB BROKE WILL I WAS PUTTING THE CAR IN PARK. THE VEHICLE WAS IN MOTION.

Type: Vehicle, Vehicle: 2017 HONDA CR-V, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2019

Trend Over Time

Complaints by year

Quick Summary

The 2017 Honda CR-V has 158 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.