2019 Honda CR-V Electrical System

The audio head unit software or hardware is defective. The unit resets repeatedly like someone is pressing the brightness button over and over again (beeping wildly). The problem is well described online as extremely common in newer Hondas. Honda has a TSB on it https://static.nhtsa.gov/odi/tsbs/2019/MC-10163184-0001.pdf However, the dealers often won't replace these unless they can see the problem themselves, which only happens intermittently (in my case, I have many videos of the problem). But when it does it is an extreme safety hazard disabling the navigation system, climate controls, and other controls controlled by the head unit. Many people in online forums have had their units replaced multiple times to no avail. Honda should be forced to recall these defective audio head units. At the very least dealers should be instructed to fix the problem when videos of it are shown to the dealer.

The contact owns a 2019 Honda CR-V. The contact stated that while it was raining and the vehicle was parked outside, the contact's son noticed that the windows were rolled down, the air conditioning was activated, and the radio and windshield wipers were activated however, the key was not in the ignition. The dealer was made aware of the failure and advised the contact to place the key in the ignition. The contact's husband placed the key in the ignition and rolled up the windows. The battery terminals were disconnected to deactivate the windshield wipers, radio, and air conditioning. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The vehicle was not repaired. The failure recurred whenever it rained. The vehicle was taken back to the dealer a second time however, the dealer was unable to duplicate the cause of the failure. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that they needed to witness the failure to assist. The failure mileage was 15,112.

VEHICLE WAS PURCHASED NEW IN 2019. TODAY IS 05APR2021 AND THE CAR HAS BEEN TOWED TWICE DUE TO DEAD BATTERY. BATTERY HAD BEEN REPLACED IN JAN 2021 AND REQUIRED ADDITIONAL SERVICE 3 MONTHS LATER. DAILY DRIVER, 60 MILES A DAY. CAR WAS NOT DRIVEN OVER A 3 DAY WEEKEND AND REQUIRED TOW.

STARTING AT ABOUT 7MONTHS VEHICLES BATTERY DIED AND UNABLE TO START LEAVING ME STRANDED. DEALER REPLACED BATTERY. CONDITION RETURNED 2 MORE TIMES OVER THE NEXT YEAR. DEALER DID A SOFTWARE UPDATE SERIVICE BULLENTIN SB19-039. DID NOT FIX THE PROBLEM. FAILED AGAIN. FEB 2021, DEALER REPLACED BATTERY AGAIN. HONDA FEILD TECHNICAL SPECIALIST SENT SPRFICILY TO DIAGANOSE VEHICLE CLAIMED NO PROBLEMS FOUND. AS OF 4/23/21 CURENTLY IN LEMON LAW SUIT WITH HONDA AMERICA OVER THIS ISSUE.

THE BATTERY HAS FAILED MULTIPILE TIME IN THE FIRST 18 MONTHS OF OWNERSHIP. THE FIRST INSTANCE AT THE 4 MONTH MARK WITH ABOUT 1000 MILES ON THE CAR. THEN APROX. 6 MONTHS LATER AND AGAIN 6 MONTHS AFTER THE SECOND INSTANCE. THE DEALER CANNOT IDENTIFY THE PROBLEM, AFTER THE FIRST TIME THEY REPLACED THE BATTERY. THE SECOND TIME THEY SAID THEY DID A "HARD RESET" OF THE ECM. THE THIRD TIME , I DON'T KNOW YET AS THEY STILL HAVE THE CAR. THE CAR IS 18 MONTHS OLD AND HAS APROX. 8,500 MILES ON IT.

OUR 2019 HONDA CRV WAS PURCHASED IN DECEMBER OF 2019. THE BATTERY HAD DIED 3 TIMES AND HAD TO BE RECHARGED BY THE DEALER. THE HONDA DEALER REFUSED TO REPLACE THE BATTERY AND COULD TELL US WHY THE BATTERY KEEPS DYING. THE CAR IS DRIVEN EVERY DAY AND THE LIGHTS ARE ALWAYS TURNED OFF AUTOMATICALLY AT NIGHT AFTER DRIVING. PLEASE INVESTIGATE THE PROBLEM AS WE HAVE FOUND OUT ON THE INTERNET THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THEIR 2019 HONDA CRV.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE BATTERY BECAME DRAINED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO BRAMAN HONDA OF PALM BEACH LOCATED AT 5200 LAKE WORTH RD, GREENACRES, FL 33463, WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AFTER TWO WEEKS AND A ROAD SIDE ASSISTANCE WAS CALLED AND RECHARGED THE BATTERY. THE CONTACT WAS INFORMED BY THE ROADSIDE SERVICE TECHNICIAN THAT IF THE VEHICLE WAS NOT DRIVEN UP TO 20 MILES PER DAY, THE BATTERY WOULD BE DRAINED. THE TECHNICIAN STATED THAT THE FAILURE WAS COMMON WITH THE MAKE AND MODEL AND THAT THE DEALER WOULD NOT DISCLOSE THAT INFORMATION. THE CONTACT CALLED THE SAME DEALER WHO CONFIRMED THE INFORMATION AND TOLD THE CONTACT TO BUY A JUMPER CABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,900.

AT 28,230 MILES THE CAR BEGAN HAVING DIFFICULTY TURNING THE ENGINE OVER DURING START-UP. THE DASH LIGHTS FLICKER, THE BRAKE PEDAL KICKS BACK AT THE DRIVER, AND IT STRUGGLES TO START, TAKING 3-4 TURNS BEFORE THE ENGINE STARTS. THIS HAPPENS WHEN THE CAR IS PARKED, AND IS IN THE OFF POSITION. ANYWHERE FROM A COLD START. SUBSEQUENT (IMMEDIATE) TURN OFFS AND TURN ONE ARE EASIER.

I HAVE HAD THIS CAR 4 MONTHS AND WE BOUGHT IT NEW. TWICE THE INFOTAINMENT SYSTEM HAS GONE CRAZY AS WE WERE DRIVING. IT BEGAN TO FLICKER AND PANEL KEPT FLASHING LINES AND FORMAT WORDING WHILE MAKING BEEPING NOISES. ALSO 3 TIMES THE AUTOMATIC BRAKING SYSTEM HAS TRIED TO STOP THE CAR FOR NO REASON, ONE NEARLY CAUSING THE CAR BEHIND US TO REAR END US.

ON JULY 25, 2020, WHEN DRIVING DOWN THE INTERSTATE, USING GOOGLE MAPS GPS FOR DIRECTION ON APPLE CARPLAY, THE DISPLAY ALL OF A SUDDEN STARTED BEEPING AND FLASHING DIFFERENT SCREENS. THE SCREEN BRIGHTNESS CHANGED AS WELL AS THE DISPLAY. NOTHING WAS BEING TOUCHED. THIS WENT ON FOR AT LEAST 4 MINUTES UNTIL WE HAD TO PULL OVER AND SHUT THE CAR OFF IN ORDER TO STOP THE BEEPING AND SCREEN FLASHING. THE PASSENGER HAS A VIDEO OF THE SCREEN FLASHING/BEEPING AND PROOF THAT NO BUTTONS WERE BEING TOUCHED THAT WE CAN SHARE. IT WAS EXTREMELY DISTRACTING AND WAS VERY DANGEROUS. I BELIEVE THIS INCIDENT ALSO RE-SET THE LANE KEEP ASSIST AND AUTOMATIC CRUISE CONTROL NOTIFICATION SETTINGS. ON WEDNESDAY, AUGUST 7, 2020, THE INCIDENT OCCURRED AGAIN DRIVING ON A DIFFERENT INTERSTATE WHEN USING APPLE CARPLAY FOR GOOGLE MAPS GPS. THE BRIGHTNESS INDICATOR FLASHES, THE SCREEN CHANGES BRIGHTNESS, AND CHANGES SCREENS WITHOUT PROMPTING. THERE IS NO WAY TO STOP IT UNLESS THE CAR IS PULLED OVER AND TURNED OFF.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT AN HOUR AFTER PARKING THE VEHICLE, THE BATTERY WAS DRAINED. THE CONTACT STATED THAT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS JUMP-STARTED. THE VEHICLE WAS TAKEN TO THURSTON HONDA LOCATED AT 2900 N STATE ST, UKIAH, CA 95482, THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 6,000.*DT*JB

THE SUNROOF AND ALL THE WINDOWS OPENED ON THEIR OWN DURING THE NIGHT. THIS IS THE THIRD TIME THIS HAS OCCURRED, LUCKILY THE VEHICLE WAS PARKED IN THE GARAGE EACH TIME. I BLEW IT OFF THE FIRST TWO TIMES THINKING I MUST HAVE HIT SOMETHING ON THE REMOTE, BUT I SEE THIS HAS HAPPENED TO SOMEONE ELSE. I HAVE A SILICONE COVER OVER THE REMOTE NOW SO I DON'T THINK I AM CAUSING THIS. I ALWAYS CLOSE ALL THE WINDOWS AND TURN OFF ALL ACCESSORIES BEFORE TURNING OFF THE VEHICLE SO THIS GETS EASILY NOTICED. THIS COULD BE A REAL PROBLEM IF IT HAPPENED OUTDOORS WITH INCLEMENT WEATHER OR IF PACKAGES WERE LEFT IN AN OTHERWISE LOCKED VEHICLE.

WHILE DRIVING ON A HIGHWAY THE INFOTAINMENT CENTER SUDDENLY BEGAN BEEPING AND TURNING ON AND OFF REPEATEDLY. THE BRIGHTNESS CONTROL BEGAN TO BEEP AND TURN TO A HIGHER SETTING AND THEN A LOWER ONE. NO ONE WAS TOUCHING THE SCREENS/CONTROLS. I VIDEOED THIS. EARLIER IN THE MONTH WHILE I WAS DRIVING AND THE TIRE PRESSURE MONITOR SAID TIRES WERE LOW BUT WHEN I MEASURED THEM, THEY WERE NOT SO WHILE THE CAR WAS STATIONARY, I CHECKED AND THE MESSAGE WAS STILL THERE.. BEFORE THAT I HAD ERROR MESSAGES THAT CAME ON WHEN I PARKED THE CAR. I GOT MESSAGES ABOUT LANE KEEP ASSIST PROBLEM , ADAPTIVE CRUISE CONTROL PROBLEM, AND COLLISION MITIGATION SYSTEM PROBLEM AND WAS TOLD SOMETHING OUTSIDE THE VEHICLE CAUSED THEM TO GO OFF AND IT WAS OK BECAUSE WHEN I RESTARTED THE CAR THEY WERE RESET. I AM NOT VERY SAVVY ABOUT UPLOADING FILES FROM MY PHONE TO A WEB SITE BUT COULD EMAIL THEM TO AN ADDRESS IF YOU HAVE ONE TO PROVIDE.

CAR IDLING, OUTSIDE AIR TEMPERATURE NOT REGISTERING. DEALER FOUND "CODES B1227 OPEN IN THE OUTSIDE AIR TEMPERATURE SENSOR, C0051-54 STEERING ANGLE SENSOR LEARNING INCOMPLETE, OTHER AREAS HARNESSES DAMAGED INSULATION AND TUBING, ...". ENTIRE MAIN ELECTRICAL HARNESS HAD TO BE REPLACED. IF I HAD BEEN ON THE ROAD, COULD A SAFETY FEATURE HAVE BEEN COMPROMISED? PROBLEM ATTRIBUTED TO RODENT DAMAGE, YET CAR WAS PARKED IN THE SAME PLACE AS A 2013 HONDA ACCORD, WHICH I TRADED IN TO GET THE SUBJECT VEHICLE, FOR SIX YEARS. THIS NEW VEHICLE IS 11 MONTHS OLD AND HAS 2695 MILES ON IT. THE DEALER DID NOT CONSIDER THIS AS A DESIGN DEFECT.

WINDOWS AND SUN ROOF OPEN BY THEMSELVES. THIS HAS HAPPENED 3-4 TIMES OVER THE LAST 6 MONTHS. IF IT HAPPENS IN THE GARAGE IS ONE THING, BUT IF THE VEHICLE IS OUTSIDE DURING A RAIN STORM OR IN A PARKING LOT SOMEWHERE UNATTENDED THIS OCCURRENCE COULD RESULT IN DAMAGE OR THEFT. THIS HAPPENS AT NIGHT WHEN VEHICLE IS UNATTENDED PARKED. *TR

RODENT ATE THROUGH SOY BASED WIRE INSULATION CAUSING SHORT CIRCUIT AND FAILURE OF ALL SAFETY SYSTEM DEVICES. THIS HAPPENED AFTER STARTING THE VEHICLE BUT COULD HAVE OCCURRED DURING OPERATION.

MY VEHICLE WAS RENDERED UNSAFE AFTER RATS ATE THROUGH A WIRING HARNESS THAT DISABLED SAFETY AND EMISSIONS EQUIPMENT ON MY VEHICLE. THE WIRING IN THE HONDA IS ALLEGEDLY COATED WITH A SOY BASED MATERIAL THAT ATTRACTS RODENTS. HONDA IS AWARE OF RODENTS EATING THROUGH ITS CARS WIRING AND OFFERS PART NUMBER 4019-2317 RODENT TAPE TO ADDRESS THIS DEFECT AFTER DAMAGE HAS OCCURRED.

THE SUV WOULD NOT START AFTER NOT BEING DRIVEN FOR 2 DAYS. ROADSIDE ASSISTANCE WAS CALLED AND THEY TESTED THE BATTERY AND IT WAS FULLY CHARGED, BUT THE SUV WOULDN'T START. THE SUV WAS JUMP STARTED AND THE ALARM STARTED GOING OFF AND THE HEAD UNIT HAD TO BE RESTARTED.

WENT AWAY FOR A WEEKEND TRIP AND HADN'T DRIVEN THE CAR FOR 3 DAYS. CAME BACK AND THE BATTERY WAS TOTALLY DRAINED, HAD TO JUMP START THE CAR. IT HAS ROUGHLY 3,300 MILES ON THE ODOMETER. VEHICLE WAS STATIONARY.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER TURNING THE VEHICLE OFF, THE BATTERY DRAINED AND THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO MIDDLETOWN HONDA (520 RT. 211E, MIDDLETOWN, NY) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY AN EPA MODULE INSIDE THE VEHICLE, BUT NO REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100.

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THERE WAS A SOFTWARE ISSUE THAT WAS CAUSING THE BATTERY NOT TO CHARGE AND WAS DRAINING THE BATTERY. THE VEHICLE WAS PARKED AT AN AIRPORT AND WOULD NOT START UPON THE CONTACT'S RETURN FROM A FIVE DAY TRIP. THE CONTACT HAD TO JUMPSTART THE VEHICLE. EAST COAST HONDA (8756A US HIGHWAY 17, BYPASS SOUTH, MYRTLE BEACH, SC 29588, (843) 492-5175) WAS CONTACTED AND STATED THAT THEY WERE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS TO ISSUE A RECALL. THE MANUFACTURER SUGGESTED THAT THE CONTACT UNHOOK THE BATTERY IF THE VEHICLE REMAINED PARKED MORE THAN A DAY. THE CONTACT PLANNED TO TAKE THE VEHICLE FOR DIAGNOSTIC TESTING ON AUGUST 30, 2019. THE FAILURE MILEAGE WAS 1,900.

I AM HAVING THE SAME PROBLEM THE HONDA PILOT IS HAVING, MY INFOTAINMENT/RADIO HAS NOT WORKED SINCE I BOUGHT THE CAR ON MARCH 1ST. IT DOES NOT CONNECT TO APPLE CAR PLAY AND THE SCREEN SUDDENLY JUST GOES BLACK. IT PLAYS PANDORA SPORADICALLY BUT NEVER WORKS CONSISTENTLY.

BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE.

BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE.

I WENT INTO MY GARAGE FOR SOMETHING AND NOTICED A HUMMING NOISE COMING FROM THE CRV WHICH HAD BEEN PARKED IN THERE FOR SEVERAL HOURS. I WALKED AROUND THE CAR BUT COULDN'T LOCATE THE EXACT LOCATION THE NOISE WAS COMING FROM. WHEN I OPENED THE DRIVERS DOOR THE NOISE STOPPED. THIS HAS HAPPENED ONLY ONE TIME THAT I KNOW OF BUT IF ITS AN ELECTRICAL SHORT IT COULD CAUSE A FIRE.