77 complaints reported

2018 Honda Odyssey Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
77
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Sep 2020

THE ISSUES STARTED WHILE STILL UNDER WARRANTY. IT STARTED WITH THE ENTERTAINMENT SYSTEM CRACKLING AND CUTTING OUT. THEN THE CAR WOULD NOT START OR WOULD ROUGH START AND I WAS TOLD THE BATTERY HAS A BAD CELL (NOW 1200 MILES OUT OF WARRANTY) AND NEEDS TO BE REPLACED. WHILE DRIVING THE RIGHT SLIDING DOOR NOTIFICATION LIGHT CAME ON AND THE DOOR NO LONGER OPENS. I JUST RECEIVED A NOTICE THAT THERE IS A RECALL FOR THE BACK UP CAMERA. THIS IS THE 3RD RECALL HAVING TO DO WITH THE ELECTRICAL SYSTEM. I BELIEVE THE ELECTRICAL SYSTEM ISSUES ARE WHAT DAMAGED THE BATTERY AND THAT HONDA SHOULD PAY TO REPLACE THE BATTERY AND FIX THE DOOR ISSUE. BECAUSE IT IS ABOUT 1500 MILES OUT OF WARRANTY, HONDA WILL NOT COVER THE REPAIRS. I AM GETTING AN INDEPENDENT MECHANIC TO WEIGH IN. I JUST SAW THERE WAS A RECALL IN MAY 2019 FOR LOOSE BATTERY CONNECTORS. I NEVER RECEIVED THIS RECALL AND AM TRYING TO DETERMINE IF MY VIN WAS EXCLUDED, AND IF SO, WHY. HONDA CLEARLY DOES NOT STAND BY ITS PRODUCT.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2020
Sep 2020

VEHICLE REQUIRES A JUMP START AT LEAST ONCE A DAY IN THE COURSE OF NORMAL USE, NO LIGHTS LEFT ON, NO DOORS LEFT OPEN, NO USE OF ACCESSORIES WITHOUT THE CAR RUNNING. WE WILL DRIVE THE CAR SOMEWHERE, BE THERE FOR ANY LENGTH OF TIME FROM 5-10 MINUTES AT A GAS PUMP TO A FEW HOURS AT A FAMILY MEMBERS HOUR OR A FEW DAYS ON A CAMPING TRIP. THE NEXT TIME WE TRY TO START THE VEHICLE, IT WILL NOT START WITHOUT A JUMP. THIS IS THE VEHICLE MY WIFE AND CHILDREN USE AND I HAVE TO KEEP A PORTABLE JUMP STARTER IN THE CAR TO AVOID MY WIFE AND KIDS BEING STUCK WAITING FOR AAA TO COME JUMP THE VEHICLE. 2 YEARS OLD, JUST OVER 17,000 MILES AND WE HAVE HAD IT IN THE DEALER FOR MULTIPLE DAYS AND THEY TELL US THERE IS NOTHING WRONG WITH IT. THIS HAS TO BE SOME KIND OF ELECTRICAL GLITCH OR PROBLEM AND IT'S FRUSTRATING THAT HONDA HAS NO ANSWERS.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2020
Sep 2020

2 DIFFERENT TIMES I HAVE COME TO A STOP AT AT STOP LIGHT AND WHEN I GO TO START AGAIN THE CAR TURNS OFF AND GOES INTO PARK. LUCKILY IT HAS HAPPENED AT NO SPEED BUT VERY TERRIFYING TO THINK YOU ARE IN DRIVE THE CAR SHUTS OFF AND YOU ARE IN PARK. ALSO ON 2 SEPARATE OCCASIONS I HAVE COME OUT IN MY GARAGE (AFTER THE CAR HAS BEEN OFF AND PARKED FOR A FEW HOURS) AND MY CAR IS IN ACCESSORY MODE AND THEN THE BATTERY IS DRAINED. I HAD THE KEYS OUT OF THE CAR AND NO ONE ELSE WAS HOME BOTH TIMES. SO CAR IS GOING INTO ACCESSORY MODE WITHOUT KEYS OR A PERSON IN THE CAR.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2020
Feb 2020

BOUGHT NEW IN OCT 2018. HAS 39,000 MOSTLY HIGHWAY MILES ON VAN NOW. FEB 17, 2020 - VEHICLE WAS STATIONARY IN MY DRIVEWAY. FAILURE OCCURRED WHEN I PUT THE TRANSMISSION INTO "REVERSE" TO ACTIVATE THE CAMERA. NO IMAGE WAS DISPLAYED, BUT A BLANK (BLACK) SCREEN WITH MESSAGE: CAMERA SYSTEM FAILURE. HOW IS THAT FAILURE EVEN POSSIBLE - NO EXTERIOR DAMAGE TO CAMERA WHATSOEVER? THE CAMERA ISN'T A STRESSED PART LIKE ENGINE PARTS. WHY IS THE CAMERA FAILING SO SOON?

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2020
Dec 2019

MY 2018 HONDA ODYSSEY HAS ONLY 3295 MILES , I AM GETTING MESSAGE ON DISPLAY ANTI THEFT SYSTEM LOST POWER . THE MESSAGE DISPLAYED 4 TIMES IN LAST THREE MONTHS. SOMETIMES IT IS SCARED TO DRIVE THE VAN.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2019
Aug 2019

CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2019
Jul 2019

AT RANDOM TIMES EITHER STATIONARY OR MOVING, THE AUDIO MULTI FUNCTION UNIT WILL LOCK UP AND DISABLE VARIOUS FEATURES OF THE CAR INCLUDING SECURITY SYSTEMS AND CLIMATE CONTROL. I HAVE TAKEN THIS VEHICLE TO THE DEALER AND THEY STATE THAT THERE IS NO FIX FOR IT AND THAT I SHOULD TURN IT OFF AND BACK ON TO TRY TO RESET IT. SOMETIMES THIS WORKS AND SOMETIMES IT DOESN'T. AS THERE HAVE BEEN SEVERAL RECALLS ALREADY CONCERNING ELECTRONIC CONTROLS AND SAFETY SYSTEMS I'M CONCERNED THAT THIS RANDOMLY PRESENT MALFUNCTION COULD CREATE A CRITICAL SYSTEM FAILURE AT AN INOPPORTUNE TIME RESULTING IN AN ACCIDENT.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jul 2019

WHILE DRIVING ON I65 THE DRIVER'S SCREEN THAT DISPLAYS SPEED, RPMS, FUEL GAUGE, ETC WENT COMPLETELY BLACK FOR APPROXIMATELY 30 SECONDS.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2019
Jun 2019

CAR WAS POWERED OFF ON LEVEL GROUND, NO LIGHTS, RADIO, NOTHING WAS TURNED ON IN CAR. NO SENSORS DISPLAYED IN DASHBOARD, NO SOUNDS FROM CAR. HATCH WAS LEFT OPENED FOR 2 DAYS FOR AN EVENT. WHEN EVENT OVER, CAR WOULD NOT TURN ON. TOOK TO DEALERSHIP WHO SAID CAR BATTERY DIED. THEY SAID IT WAS PROBABLY BAD BATTERY SINCE NOTHING WAS ON BATTERY SHOULD NOT DRAIN. I SUSPECT IT'S A FUSE ISSUE WITH THE HATCH DOOR DRAINING THE BATTERY NOT A BAD BATTERY.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2019
Jun 2019

BEGINNING AT 10,077 MILES MY VEHICLE BEGAN EXPERIENCING DEFECT SYMPTOMS WITH FAILURES OF ITS CENTRAL CONTROL PANEL TOUCH SCREEN/DISPLAY. MULTIPLE VEHICLE FUNCTIONS AND FEATURES ARE CONTROLLED AND DISPLAYED THROUGH THE TOUCH SCREEN. MANY FAILURES HAVE BEEN DOCUMENTED WITH VIDEO AND IN THE PRESENCE OF QUALIFIED HONDA SERVICE PERSONNEL. THIS CENTRAL TOUCH SCREEN ALSO SERVES AS A CONTROLLER FOR RADIO-MEDIA CONNECTIVITY, PHONE CALLS, NAVIGATION, AND IT IS THE BACKUP CAMERA DISPLAY. FAILURE SYMPTOMS INCLUDED ISSUES WHILE THE VEHICLE IS IN MOTION: SLOW NAVIGATION SYSTEM PERFORMANCE, DELAYED BACKUP CAMERA IMAGES WHEN TRANSMISSION IS SHIFTED INTO REVERSE, DISPLAY "FREEZING", WARNING MESSAGES APPEARING ON DISPLAY, TOUCH SCREEN DISPLAY WHICH STAYS ON ALL NIGHT AND DRAINS BATTERY AFTER VEHICLE IS SHUT DOWN, AND CAMERA FAILURE MESSAGES. THE BACKUP CAMERA IS SOMETIMES COMPLETELY NONFUNCTIONAL WHEN REVERSING THE VEHICLE. TWO HONDA DEALERS HAVE VERIFIED THAT THE COMPLETELY NONFUNCTIONAL BACKUP CAMERA ISSUE EXISTS. EACH CONTROL/DISPLAY OCCURRENCE WHILE THE VEHICLE IS IN MOTION REPRESENTS A DISTRACTION OF DRIVER ATTENTION. THE TOUCH SCREEN/DISPLAY/CENTRAL CONTROLLER/AUDIO UNIT HAS NOW HAD 11 REPAIR VISITS. I HAVE SUBSTANTIAL VIDEO AND PRINTED DOCUMENTATION. AMERICAN HONDA MOTOR COMPANY IS AWARE THAT SUCH PROBLEMS EXIST, AND THEY ARE UNABLE TO PROVIDE A REMEDY, FURTHER, AMERICAN HONDA MOTOR COMPANY DENIES THAT FAILED BACKUP CAMERA PERFORMANCE IS A SAFETY MATTER. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
May 2019

THE REARVIEW CAMERA ISN'T FUNCTIONING. THE INFOTAINMENT SCREEN WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF, AND THE REARVIEW CAMERA IS NEVER DISPLAYED WHEN THE CAR IS IN REVERSE.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2019
Apr 2019

AS I PUT THE VEHICLE IN REVERSE, AN ERROR MESSAGE APPEARS "CAMERA SYSTEM FAILURE" AND THE BACKUP CAMERA DOES NOT WORK.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2019
Feb 2019

2018 HONDA ODYSSEY. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH ELECTRICAL EQUIPMENT. *LD *TR

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2017
Feb 2019

CABIN WATCH MALFUNCTIONS AND TURNS OFF, WHEN THAT OCCURS THE REAR ENTERTAINMENT SYSTEM FREEZES AND STAYS ON EVEN WHEN THE CAR HAS BEEN TURNED OFF. I NEEDED A NEW BATTERY JUST A WEEK AFTER PURCHASING THE VEHICLE. NOW I KNOW TO TURN THE SCREEN UP WHEN THE CABIN WATCH MALFUNCTIONS SO THAT MY BATTERY DOES NOT DRAIN. THE STEERING WHEEL CONTROLS ALSO MALFUNCTION FREQUENTLY SO I CANNOT CHANGE THE STATION VIA THE STEERING WHEEL.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Jan 2019

TL* THE CONTACT OWNS A 2018 HONDA ODYSSEY. WHEN THE CONTACT PRESSED THE REMOTE KEY TO UNLOCK THE DOORS, THE WINDOWS AND SUN ROOF WOULD ERRONEOUSLY OPEN. IN ADDITION, THE ALARM WOULD RANDOMLY ACTIVATE ON OCCASION AND, AFTER TURNING OFF THE VEHICLE, THE INTERIOR LIGHTING WOULD REMAIN ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2019
Dec 2018

CRAKLING SOUND ON DASH FROM SIDE TO SIDE, NOISY AND STRONGER BY THE WEEKS. TOOK CA TO THE DEALER WITH 12K MILES; THREE ATTEMPTS WERE MADE. HONDA SERVICE REPLACED THE AUDIO SYSTEM, NEXT ATTEMPTS THEY SAID IT WAS MY IPHONE CABLE. NOW, WITH 14K MILES, CAN'T USE RADIO, BLUETOOTH, CARPLAY AND THE ENT SYSTEM FREEZES. ANY CALL I MAKE OR RECEIVE, THE CRACKLIN STARTS AND CALL FREEZES UNTIL GETS DISCONNECTED. DOES NOT MATTER IF THE CAR IS PARKED OR ON THE ROAD. HAVE MORE THAN 10 VIDEOS SHOWING THE PROBLEM. WILL GO NOW TO THE 4TH ATTEMPT TO SEE IF IT CAN BE FIXED.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
Nov 2018

I WAS OUT OF STATE ON VACATION. WHILE DRIVING MY CAR IN THE CITY, A 2018 HONDA ODYSSEY EXL PURCHASED OCT. 2017 WITH ONLY 6000 MILES, THE ENGINE LIGHT CAME ON AND I GOT AN EMISSIONS WARNING NOTICE THAT I NEEDED TO GET THE EMISSIONS SYSTEM CHECKED. I CALLED A LOCAL HONDA DEALER AND HE TOLD ME TO DRIVE IT AROUND FOR A WEEK AND SEE WHAT HAPPENED; IE: IF THE MESSAGE WENT AWAY OR SOMETHING HAPPENED TO THE CAR. AFTER A WEEK I CALLED THE DEALER AGAIN AND HE TOLD ME TO BRING THE CAR IN TO BE CHECKED. THEY GAVE ME A LOANER CAR TO USE. AFTER APPROXIMATELY 3-4 DAYS HE CALLED AND SAID THERE WAS EVIDENCE OF RODENT CHEWING ON THE COATING OF THE WIRES. HE SAID THE CAUSE WAS WIRE HARNESS CHEWED CAUSING SHORT IN SHIELDED WIRE. HE SAID HE NEEDED TO KEEP THE CAR ANOTHER COUPLE OF DAYS TO CHECK ALL THE WIRES. HE CALLED ME BACK A COUPLE DAYS LATER AND SAID THAT THE WHOLE SYSTEM WAS AFFECTED AND NEEDED TO GET A NEW HARNESS. APPARENTLY THE COATING ON THE WIRES WAS SOY BASED. I DID SOME CHECKING AND THERE WERE SEVERAL LAW SUITS AGAINST SEVERAL AUTO MANUFACTURERS IN 2014 AND 2015 ABOUT THIS PROBLEM OF RODENTS EATING THE COATINGS ON THE WIRES. I HAD TO WAIT 2 MONTHS BEFORE GETTING MY CAR BACK AS THE HARNESS WAS ON BACK ORDER. THE TOTAL COST OF THIS WAS $2619. I HAD TO PAY OUT OF POCKET $500 AND MY INSURANCE COMPANY PAID THE REST. I FEEL THAT THIS SHOULD HAVE BEEN COVERED BY HONDA AS THEY HAVE KNOWN THAT THIS WAS A PROBLEM FOR SEVERAL YEARS AND YET THEY STILL WERE PUTTING IN WIRING COATED WITH SOY BASED PRODUCT.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2018
Nov 2018

DRIVER DOOR DOES NOT UNLOCK. THE AUTOMATIC UNLOCK BEEPS LIKE IT IS WORKING, BUT DOES NOT UNLOCK THE DOOR. I HAVE TO CRAWL INTO THE BACK AND THEN I CAN UNLOCK DRIVER DOOR INTERNALLY. THIS PROBLEM OCCURS RANDOMLY MAKING IT HARD FOR DEALERSHIP TO SEE PROBLEM AND FIX. THEY WILL NOT FIX UNLESS IT CAN BE REPRO DUCIBLE. I HAVE FOUND THAT THERE IS A FORUM WITH A LOT OF PEOPLE HAVING THIS SAME ISSUE AND UNABLE TO GET FIXED DUE TO HONDA WANTING IT REPRODUCIBLE.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2018
Nov 2018

SOMETIMES, THE DRIVER SIDE, READ DOOR WOULD NOT CLOSE WITH BUTTON, INSTEAD I HAVE TO HARD PUSH THE DOOR TO CLOSE IT MANUALLY. IT HAPPENS WITH BOTH KEY AND "CLOSE" BUTTON INSIDE THE CAR. THIS IS HAPPENING PERIODICALLY.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2018
Oct 2018

IN THE SUMMER THE BACKUP CAMERA WILL OCCASIONALLY STOP WORKING AND THE MESSAGE "CAMERA TOO HOT" WILL APPEAR ON THE INFORMATION SCREEN. HONDA STATES THIS IS NORMAL OPERATION. I BELIEVE THIS IS A SAFETY HAZARD THAT HONDA SHOULD RESOLVE.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Jul 2018

I PURCHASED A BRAND NEW 2018 HONDA ODYSSEY ELITE.. (THEIR HIGHER TRIM) $50K AS SOON AS I DROVE OFF THE LOT. THE CAR GAVE ME AN ERROR. I IGNORED IT. I TOOK IT TO THE DEALER SHIP THEY INSTALL A NEW BATTERY THAT APPARENTLY THIS IS A SPECIAL KIND OF BATTERY. THE PROBLEM WITH THE REAR ENTERTAINMENT SYSTEM KEEPS IN DEFAULT. I TOOK IT IN 6 TIMES ALREADY NO SOLUTION JUST RUN AROUND. WHEN YOU START EVERYTHING IS FINE AFTER 10 MINUTES OF PLAYING ANYTHING THE SCREEN GOES CRAZY. I ATTACHED PICTURES. NOTHING WORKS. SOME TIMES IF YOU RESTART THE CAR YOU ARE LUCKY AND YOU GET PICTURE. BUT MUST OF THE TIME YOU HAVE TO WAIT FOR A FEW HOURS. I THINK HONDA DESERVES A VISIT TO MAKE THINGS RIGHT. I CALLED THE DEALER SHIP SEVERAL TIMES BUT THEY TOLD ME TO CALL CORPORATE WHICH I DID AND THEY OPEN A CASE. BUT NO SOLUTION YET.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2018
Jun 2018 Injury

ON JUNE 3RD MY 4 YR OLD DAUGHTER WAS SECURELY RESTRAINED IN HER BRITAX CLIGHTIGHT 5 POINT HARNESS IN THE SEAT BEHIND THE DRIVER IN THE MIDDLE ROW. WE WERE PARKED IN A PARKING LOT AFTER A GROCERY TRIP AND I WAS GETTING READY TO RETURN HOME AFTER SHOPPING. I PUT HER IN THE CAR AND CLOSED THE DOOR OF THE VAN. SHE TRIED STOPPING THE DOOR WITH HER FOOT BUT HER FOOT DIDN'T REACH THE PRESSURE SENSOR ON THE OUTSIDE OF THE DOOR (THE THIN BLACK TUBING ON THE OUTSIDE OF THE VEHICLE) SO THE DOOR CLOSED ON HER FOOT CAUSING BRUISING.I TALKED TO 3 HONDA DEALERS AND I HAVE A COMPLAINT FILED WITH HONDA. WHEN HONDA RETURNED MY CALL I WAS INSTRUCTED THAT HIS JOB WAS TO INFORM ME THAT THE VEHICLE HAS LIMITATIONS AND THAT THE LAST THREE INCHES OF THE DOOR IS THE "POINT OF NO RETURN" WHERE THE DOOR NEEDS MOMENTUM TO LOCK. THE LAST EXPERIENCE WAS AT THE HONDA STORE WHERE A SALESMAN SHOWED ME THE 2019 HONDA. I DESCRIBED THE INCIDENT TO HIM AND ASKED HIM TO TRY STOPPING THE DOOR FROM THE INSIDE WITHOUT TOUCHING THE SENSOR ON THE OUTSIDE. HE FIRST TOUCHED THE OUTSIDE SENSOR. I HAD HIM RETRY STOPPING THE DOOR ONLY APPLYING PRESSURE TO THE INSIDE OF THE DOOR WHERE MY DAUGHTERS FOOT WAS. HE SAID THE "POINT OF NO RETURN" ARGUMENT FROM HONDA OVER THE PHONE WASN'T TRUE BECAUSE THE PRESSURE SENSOR STOPPED THE DOOR WHEN HE TOUCHED IT AN INCH FROM THE DOOR. HE TOLD ME HE THOUGHT IT WAS ODD BECAUSE THE TAILGATE RETRACTS WHEN TOUCHED. HE TOLD ME HE WAS GOING TO FIND OUT WHO I SHOULD CONTACT BUT NEVER GOT BACK TO ME. NO ONE CAN TELL ME HOW MUCH PRESSURE WAS APPLIED TO MY DAUGHTERS FOOT THAT CAUSED THE SERVE BRUISING.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2018
May 2018

TOURING-REAR ENTERTAINMENT SYSTEM SHUTS OFF TO BLACK SCREEN AND CABIN WATCH LOSES SIGNAL AND GIVES AN ERROR CODE. WHILE DRIVING LONG DISTANCES, THE KIDS CAN ONLY WATCH THE FIRST 30 MINUTES OF THEIR DVD BEFORE THE SYSTEM SEEMS TO OVERHEAT AND COMPLETELY SHUTDOWN. WE HAVE RESORTED TO TURNING IT OFF TO LET IT COOL DOWN ( DVD THAT IS REMOVED FROM THE PLAYER COMES OUT SCALDING HOT) BEFORE RETRYING TO LET THEM WATCH AND HAVE IT FAIL A FEW MINUTES LATER. CABINWATCH SEEMS TO ACT UP AT THE SAME TIME THE REAR ENTERTAINMENT SYSTEM FAILS.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2018
Feb 2018

THE CENTER CONSOLE, WHICH IS THE MONITOR THAT UTILIZES GPS NAVIGATION, REAR VIEW CAMERA DISPLAY, CONTROLS HEAT/AC, VOLUME CONTROL, ETC. HAS CONTINUED TO FAIL SINCE DATE OF PURCHASE (7/15/17). THE MONITOR SHUTS DOWN AT RANDOM TIMES, FOR UNIDENTIFIED REASONS, LEAVING THE DRIVER, DISTRACTED AND ATTEMPTING TO RESOLVE. THE SHUT DOWN CAN OCCUR WHILE IN THE VAN IS MOVING OR STATIONARY. NAVIGATION SHUTS DOWN WHILE THE DRIVER IS IN ROUTE TO A LOCATION CAUSING SIGNIFICANT DISTRACTION. WHEN THE SYSTEM SHUTS DOWN THE HEAT/AC ALSO SHUT DOWN FORCING THE DRIVER TO MANUALLY ADJUST, WHICH WHILE DRIVING IS AN UNNECESSARY DISTRACTION. HONDA WAS MADE AWARE OF THIS PROBLEM IN AUGUST 2017. WE BROUGHT OUR VAN IN TO THE SHOP TWICE AND NO RESOLUTION WAS FOUND. WE FILED A COMPLAINT WITH HONDA AMERICA (VOICE MAILS ARE RETAINED AS RECORD). AFTER SEVERAL MONTHS OF NO RESOLUTION, HONDA AMERICAN TOLD US OUR CASE WAS BEING CLOSED BECAUSE THE COMPANY CONTINUED TO HAVE NO RESOLUTION. 7 MONTHS AFTER PURCHASE THE CENTER CONSOLE/MONITOR CONTINUES TO RANDOMLY FAIL. SOMETIMES THE MONITOR GOES BLACK, SOME FEATURES WORK WHILE OTHERS STOP (FOR EXAMPLE THE RADIO MAY WORK WHILE THE SCREEN IS BLACK). SOMETIMES THE MONITOR GOES BLUE AND EVERYTHING SHUTS DOWN. PHOTOS AND VIDEOS OF THESE OCCURRENCES WERE SUBMITTED TO HONDA VIA EMAIL. THE PROMOTED FEATURES BY HONDA AMERICA LEAD THE BUYER TO BELIEVE THERE IS ADDED SAFETY IN THIS VAN. THE OPPOSITE HAS TURNED OUT TO BE TRUE. THESE FAILURES CAUSE SERIOUS SAFETY CONCERNS FOR THE DRIVER AND THE YOUNG FAMILIES UTILIZING THE VAN.

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2017
Feb 2018

I AM OLDER AND I BELIEVE THE TURN SIGNAL VOLUME IS TOO LOW ESPECIALLY DUE TO ROAD NOISE. THIS IS THE ONLY CAR I DRIVE WHERE IT IS DIFFICULT TO HESR THE TURN SIGNALS. HONDA CANNOT FIX THE VOLUME..

Type: Vehicle, Vehicle: 2018 HONDA ODYSSEY, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2017

Trend Over Time

Complaints by year

Quick Summary

The 2018 Honda Odyssey has 77 Electrical System complaints on file. Review the timeline above for detailed owner experiences.