93 complaints reported

2003 Honda Pilot Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
93
Crashes
10
Fires
0
Injuries
4

Complaint Timeline

Chronological view of owner reports

Aug 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS WERE REPLACED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). AFTER THE REPAIR, THE AIR BAG LIGHT ILLUMINATED AND THE INSTRUMENT PANEL DISPLAYED A WARNING MESSAGE THAT READ "SRS SIDE AIR BAG". THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2015
Aug 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
Jul 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 100.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2013
Jul 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THEY WOULD CALL WHEN THE PART WOULD BECOME AVAILABLE AND DID NOT FOLLOW UP FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT ALREADY RECEIVED THREE NOTIFICATIONS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2015
Jul 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS AVAILABLE FOR THE DRIVER SIDE AIR BAG, BUT NOT AVAILABLE FOR THE PASSENGER SIDE AIR BAG VIA NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE WHEN BOTH RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Jun 2015

TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2015
May 2015

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY AIRBAG INFLATOR RECALL 14V-349 AND 14V-351 WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PART(S) WERE ON BACK ORDER. *JB

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2014
May 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG WARNING LIGHT WAS OFF WHILE A PASSENGER WAS SEATED IN THE PASSENGER SEAT. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2014
May 2015

AMERICAN HONDA MOTOR COMPANY MAILED ME A SAFETY RECALL NOTICE CONCERNING UNSAFE PASSENGER AIR BAG (JANUARY 2015). ANOTHER NOTICE WAS RECEIVED CONCERNING UNSAFE DRIVER FRONT AIR BAG (APRIL 2015). FURTHER, HONDA INDICATED THAT ABNORMAL DEPLOYMENT OF THESE AIR BAGS COULD RESULT IN SERIOUS INJURY OR FATALITY. I CALLED MY LOCAL HONDA DEALERSHIP (UNION CITY, GA HONDA) IN FEBRUARY, APRIL AND MAY 2015. INFORMED THAT AIR BAG PARTS CONTINUE TO BE DELAYED TO THE DEALERSHIP. PARTS ARE NOW DUE INTO THE DEALERSHIP ON OR ABOUT 21 JUNE 2015. I HAVE INFORMED MY ATTORNEY IN THE EVENT MY 2003 HONDA PILOT AIR BAGS DEPLOY UNDER THE CONDITIONS EXPLAINED IN HONDA'S TWO SAFETY RECALL NOTICES.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
May 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
May 2015

FILED A COMPLAINT WITH HONDA IN 2011, TO NO AVAIL, REGARDING OUR STICKY/TACKY AIRBAG COVERS, PROBABLY CAUSED BY CLIMATE HEAT. IN DOING THE CURRENT AIRBAG RECALL WORK, THE COVERS BECAME PERMANENTLY FINGERPRINTED AT THE DEALERSHIP. AGAIN FILED A COMPLAINT WITH HONDA, EXPLAINING THAT NOT ONLY ARE THE COVERS EVEN MORE UNSIGHTLY BECAUSE OF THE FINGERPRINTING ON THE DASHBOARD, IT BECOMES A SAFETY ISSUE BECAUSE YOU REFRAIN FROM USING THE HORN WHEN NEEDED BECAUSE OF THE STICKY NATURE OF THE COVER, WHICH LEAVES A RESIDUE ON YOUR HAND. HONDA OFFERED TO PAY 25% OF $ 2100.00 COST TO FIX THEIR PROBLEM, A PROBLEM THAT WE DID NOT CREATE. NOT THE RESPONSE WE WERE LOOKING FOR... *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2014
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V349000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Apr 2015

A RECALL NOTICE CAME IN JANUARY 2015. I CALLED MY LOCAL DEALER FOR A REPAIR. HE TOOK MY INFORMATION AND SAID THE PARTS SHOULD ARRIVE APRIL 1ST 2015. I CALLED TODAY (4/16/15) AND NOW THE SERVICE DEPARTMENT SAID HONDA PUSHED BACK THE DATE TO JUNE 1ST 2015 FOR. IT IS WELL OVER 60 DAYS FROM THE TIME OF NOTICE. HOW MUCH LONGER SHOULD I HAVE TO WAIT FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR PROBLEM? *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2014
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Apr 2015

MADE CONTACT WITH CLAWSON HONDA OF FRESNO, CA FOR THE RECALL OF AIRBAGS. APPOINTMENT TO DROP THE VEHICLE OFF ON 2/3/15 AND WORK WAS TO BE DONE WITHIN TWO DAYS. ON 2/6/15, THE RENTAL CAR WAS STARTING TO EAT AT OUR BUDGET AND THE AIRBAGS WERE NEVER RECEIVED OR INSTALLED. CAR WAS RETRIEVED WITH NO WORK DONE. A SECOND RECALL NOTICE WAS RECEIVED THE WEEK OF 4/6/15 IN THE MAIL. MADE CONTACT BY E-MAIL WITH CLAWSON HONDA. I WAS TOLD THEY WOULD CHECK INTO IT AND GET BACK WITH ME. IS THIS SAFETY RECALL NOT IMPORTANT, THAT IT HAS TAKEN OVER THREE MONTHS AND NO PARTS HAVE BEEN RECEIVED YET? *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2015
Apr 2015

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER STATED THAT THEY ONLY HAD ONE PART TO DO THE REPAIR. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Apr 2015
Apr 2015

AIR BAG RECALL NOTICE. TOOK TO HONDA DEALER "MEL RAPTON HONDA SACRAMENTO CA. 95821-5104", IN JANUARY 2015 FOR REPLACEMENT. WAS TOLD NECESSARY PARTS WERE ON BACKORDER AND THEY WOULD CONTACT ME WHEN AVAILABLE. NEVER CONTACTED. RECEIVED SECOND NOTICE OF RECALL APRIL 2015. CALLED DEALER AND WAS INFORMED PARTS STILL ON BACKORDER. IN THE MEANTIME IT APPEARS I AM IN DANGER FROM DEFECTIVE AIRBAGS. HONDA APPEARS IN NO HURRY TO KEEP ME FROM DYING FROM THE DEFECTIVE AIRBAGS. IS THAT HOW WE ARE PROTECTED BY THE NHTSA? . *TR

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2014
Apr 2015

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG INFLATOR RECALL NOTICE. *SMD

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015
Mar 2015

I RECEIVED A RECALL LETTER FROM AMERICAN HONDA MOTOR CO. BACK IN JANUARY OF THIS YEAR. THE LETTER STATED THAT MY CAR WAS BEING RECALLED FOR FAULTY AIR BAGS. CONTACTED THE CLOSEST DEALER SHIP AS INSTRUCTED IN THE LETTER; WAS TOLD AT THAT TIME IT WOULD TAKE TWO WEEKS TO GET THE PARTS IN. WHEN I CONTACTED THE DEALERSHIP AFTER THE TWO WEEK WAIT, I WAS INFORMED THAT THE PARTS WHERE ON BACK ORDER AND I WOULD HAVE TO WAIT MY TURN. CONTACTED AMERICAN HONDA OVER THIS AND WAS TOLD THAT PARTS COULD BE RE-ROUTED TO SOLVE MY PROBLEM. WAS CONTACTED BY AMERICAN HONDA AND WAS TOLD PARTS WHERE ON BACK ORDER, AND THAT THEY SHOULD ONLY TAKE ANOTHER FEW WEEKS. ITS NOW THE END OF MARCH, THE BEGINNING OF APRIL, AND I'M STILL WAITING FOR SAID PARTS THAT WHERE ONLY SUPPOSE TO TAKE 2 WEEKS TO RECEIVE. EVERY TIME I CONTACT THE DEALERSHIP OR AMERICAN HONDA ALL I'M GETTING IS THE SAME OLD DANCE AROUND ABOUT PARTS, AND SEVERAL TIMES THE PEOPLE HAVE BEEN RUDE TELLING ME TO JUST WAIT. HONDA CASE # N032015-02-1300761

Type: Vehicle, Vehicle: 2003 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2015

Trend Over Time

Complaints by year

Quick Summary

The 2003 Honda Pilot has 93 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.