151 complaints reported

2016 Honda Pilot UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
151
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2019

KEYLESS START SYSTEM PROBLEM WARNING LIGHT IS IGNITED ON THE DASHBOARD. IT STARTED WHEN THE VEHICLE HAD ABOUT 45,000 MILES ON IT. THE WALK AWAY AUTO LOCK FEATURE STOPPED WORKING ALSO. THE KEY FOB BATTERY HAS BEEN REPLACED AND THE WARNING LIGHT STILL REMAINS ON. THE WARNING LIGHT COMES ON AFTER STARTING THE VEHICLE AND REMAINS ON DURING DRIVING, IT DOES NOT GO AWAY.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2018
Apr 2019

THIS VEHICLE IS EQUIPPED WITH AN AUTO ENGINE IDLE FEATURE THAT IDLES THE ENGINE WHEN YOU COME TO A STOP. SOMETIMES THE ENGINE IDLE COINCIDES WITH THE MOMENT THAT YOU WOULD ACCELERATE TO CONTINUE GOING FORWARD, AND THE ENGINE STALLS COMPLETELY. THIS REQUIRES THE VEHICLE TO SHUT DOWN AND RESTART. IT HAS HAPPENED TO ME ON SEVERAL OCCASIONS AFTER I HAVE STARTED TO ACCELERATE WITH PEOPLE BEHIND ME. FORTUNATELY THE VEHICLES BEHIND ME HAVE NOT STARTED TO ACCELERATE THEMSELVES OR OTHERWISE THIS WOULD HAVE CAUSED A CRASH. IT HAPPENS WHEN THE VEHICLE ANYWHERE THE VEHICLE IS REQUIRED TO STOP AND GO, SUCH AS DRIVING THROUGH TOWN.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2019
Feb 2019

I KEEP RECEIVING A CODE THAT STATES "KEYLESS START SYSTEM PROBLEM". HONDA DEALERSHIP STATES THEY RESET COMPUTER BUT PROBLEM CONTINUES TO SHOW EVERY TIME I START VEHICLE. APPARENTLY THEY EITHER CAN'T FIX IT OR THEY DON'T KNOW HOW TO FIX IT. HAD PROBLEM FOR APPROXIMATELY 2 MONTHS.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2018
Jan 2019

I'M GETTING A KEYLESS START SYSTEM PROBLEM THAT STARTED STATIONARY AND REMAINS AS THE CAR DRIVES. I CHANGE THE BATTERIES SEND I TRIED THE ALTERNATE KEY, I DID THE DIAGNOSIS RESET. THE PROBLEM PERSISTS HELLO I BELIEVE THERE SHOULD BE A RECALL. I AM SO DISAPPOINTED BECAUSE MY WARRANTY EXPIRED. IN ADDITION, I'M GETTING EMISSION SYSTEM PROBLEM. THE OXYGEN SENSOR IN QUESTION IS NOT EASILY ACCESSIBLE BY MY MECHANICS. I WOULD TROUBLE RESET AND IT WILL RETURN.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Jan 2019

WHILE BACKING INTO A PARKING SPACE AT AN APT. BUILDING AT THE SLOWEST SPEED IMAGINABLE, THE WINDSHIELD WIPER ON THE BACK WINDOW ON MY 2016 HONDA PILOT CAME IN CONTACT WITH AN OVERHANG STORAGE CABINET AT THE BACK OF THE PARKING SPACE AND THE WINDOW EXPLODED. ON MY BACKUP CAMERA, IT SAID I STILL HAD ROOM TO GO BACK BUT THAT IS BECAUSE THE WINDOW PROTRUDES MORE THAN THE BACKUP CAMERA. I AM ATTACHING PHOTOS HERE AND WOULD LIKE TO NOTE HOW CONCERNING IT IS THAT THE WINDOW EXPLODED WITH SO LITTLE IMPACT ON ONLY THE WINDSHIELD WIPER. I AM PAYING NEARLY $800 OUT OF POCKET TO REPLACE THIS BECAUSE OF A HIGH DEDUCTIBLE BUT IT'S A BIGGER WORRY TO ME THAT THE DESIGN OF THE BACK WINDOW IS SO VULNERABLE. I HAVE SEARCHED AND FOUND MANY ACCOUNTS OF WEAKNESS IN REAR WINDOWS OF HONDA PILOTS ONLINE AND WANTED TO REGISTER MINE IN THE HOPE THAT THE SAFETY OF THE DESIGN WILL BE EXAMINED. I CAN PROVIDE ADDITIONAL PHOTOS.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2019
Nov 2018

DRIVING THE VEHICLE ON FLAT ROAD AT 40 MPH. VEHICLE SOUNDS AN ALERT AND BEGINS DISPLAYING ERRORS. THE ERRORS ROTATES THROUGH THE DISPLAY OF SEVERAL FAULTS WHILE THE ENGINE IS RUNNING -- IDLE OR IN DRIVE. PROBLEMS DISPLAYED INCLUDED, IN ORDER: EMISSIONS SYSTEMS, POWER STEERING SYSTEM, VEHICLE STABILITY ASSIST, HILL START ASSIST, TRAILER STABILITY ASSIST, AND ROAD DEPARTURE MITIGATION SYSTEM. VEHICLE BROUGHT TO A STOP, ENGINE SHUT OFF, THEN RESTARTED. THESE FAULTS RETURN WHEN THE CAR RESTARTS. VEHICLE IS UNSAFE GIVEN THE REPORTED STATE. MILEAGE: 34,122. REGISTERED NEW IN 12/2016. SCREEN SHOTS AND MAINTENANCE LOGS/RECEIPTS AVAILABLE FOR REVIEW.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2018
Oct 2018

SUNROOF EXPLODED OUTWARD ON THE HIGHWAY

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2018
Sep 2018

COLLISION MITIGATION BRAKING SYSTEM (CMBS) COMPUTER OVERLOAD IN A CONSTRUCTION ZONE WITH VEHICLE IN MOTION ON A HIGHWAY. CMBS COMPUTER SHUT DOWN AND WOULD NOT RESET WITHOUT TAKING VEHICLE TO DEALER. DEALER REBOOTED COMPUTER FOR $62 AND ADVISED TURNING OFF CMBS BEFORE ENTERING CONSTRUCTION ZONES TO AVOID A REPEAT. TURNING OFF A SAFETY FEATURE WITH A DIFFICULT-TO-FIND SWITCH WHILE DRIVING IN A CONSTRUCTION ZONE WOULD BE UNSAFE. DRIVING WITHOUT A SAFETY FEATURE WOULD BE IRRESPONSIBLE AND POTENTIALLY UNSAFE. THIS IS A KNOWN ISSUE AND YET HONDA DOES NOT WARN OWNERS ABOUT IT BUT INSTEAD MAKES MONEY FROM IT.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2018
Sep 2018

***AUTO IDLE STOP MALFUNCTION** WHILE IN MOVING TRAFFIC ON A HIGHWAY IN NORTHERN VIRGINIA, THE PILOT HAS STALLED AND EVEN POWERED OFF WHILE THE AUTO IDLE STOP FUNCTION WAS ENGAGED. THE CAR POWERED DOWN AND REQUIRED A RE-START WHICH NEEDED MULTIPLE ATTEMPTS TO ACTUALLY TAKE EFFECT (UP TO 20 SECONDS-MULTIPLE ATTEMPTS). THE DEALERSHIP HAS NO SOLUTION TO OFFER AND HONDA HAS NO RECALL AVAILABLE TO COVER THE ISSUE. THIS HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS WHEN THE AUTO IDLE FEATURE HAS BEEN TURNED OFF. THE DEALERSHIP COULDN'T "REPRODUCE" THE ISSUE WHILE IN THEIR POSSESSION SO ONLY OFFERED TO KEEP IT LONGER (TO DRIVE IT IN REAL WORLD SCENARIOS) AND ATTEMPT TO REPRODUCE THE MALFUNCTION.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Sep 2018
Aug 2018

WHEN DRIVING, THE VEHICLE JERKS FORWARD WHEN IT CHANGES SPEED OR GEAR.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2018
Jun 2018

MY WIFE WAS DRIVING DOWN THE FREEWAY AT 70 MPH AND HEARD A BIG POP (SOUNDED LIKE A GUN SHOT). THE WEATHER CONDITIONS WERE PERFECT AND THE ROAD ITSELF IS VERY SMOOTH. SO MY WIFE PULLED OVER AND SAW THAT HER SUN ROOF HAD EXPLODED. SO I ASKED IF ANYTHING HIT THE SUNROOF AND SHE SAID NO. SO I LOOKED AT THE SUN ROOF WHEN SHE GOT HOME AND IT WAS SHATTERED FROM CORNER TO CORNER. NO WAY A ROCK OR FLYING DEBRIS COULD CAUSE THAT. LUCKILY THE SUNROOF COVER WAS CLOSED, SO SHE DID NOT GET HIT WITH SHARDS OF GLASS. I TOOK THE CAR INTO MY LOCAL HONDA DEALER AND TOLD THEM WHAT HAPPENED. THEY AGREED THAT IT WOULD BE DIFFICULT TO CAUSE THAT KIND OF DAMAGE TO THE SUN ROOF WITH A ROCK. UNFORTUNATELY, IT WAS NOT COVERED UNDER THE "WARRANTY" AND I HAD TO PAY FOR THE NEW WINDOW WHICH WAS CLOSE TO $700.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Mar 2018

SOMETIMES THE RPM DROPS AND THE VEHICLE HAS A HARD SHIFT JERKING THE CAR FORWARD. IT HAPPENS ABOUT ONCE EVERY OTHER WEEK BUT DOESN'T LAST LONG. UNFORTUNATELY, WHEN IT HAPPENS I CAN'T TAKE THE CAR IN BECAUSE I'M AT WORK AND WHEN I DO TAKE IT IN IT DOESN'T HAPPEN. THIS HAPPENS RANDOMLY WHEN I DRIVE. DOESN'T MATTER WHAT SPEED I DRIVE AT. I WAS ABLE TO RECORD IT WHEN IT HAPPENED AND BROUGHT IT IN TO THE MECHANIC BUT THEY SAID IF THEY CAN'T RECREATE IT THEN IT'S NOT AN ISSUE. I'M AFRAID OF THIS BECOMING A BIGGER ISSUE CAUSING ME TO GET INTO AN ACCIDENT. HONDA WAS NO HELP. TOLD ME IF I GOT INTO AN ACCIDENT BECAUSE OF THIS ISSUE THEN THE INSURANCE WILL TAKE CARE OF IT. HAVING KIDS, I DON'T WANT TO "WAIT" FOR AN ACCIDENT TO HAPPEN BEFORE THEY DECIDE TO FIGURE OUT WHAT THE ISSUE IS.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Feb 2018

SUNROOF SPONTANEOUSLY SHATTERED WHILE BEING DRIVEN ON THE INTERSTATE. WAS NOT HIT BY ANY MOVING OBJECT.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2018
Feb 2018

16 HONDA PILOT TOURING AWD SMELLS OF A VERY, VERY STRONG ODOR OF EXHAUST/GASOLINE COMING INTO THE VEHICLE AT IDLE. ALSO, VEHICLE SMELLS LIKE GASOLINE IN MY GARAGE WHEN I COME OUT IN THE MORNING. MANY SIMILAR COMPLAINTS LISTED ONLINE. REMEDY? IT IS SO BAD THAT I AM GETTING HEADACHES AND CAN'T DRIVE THE VEHICLE. GOING TO SERVICE ON 02/21/2018.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Jan 2018

STRONG ODOR OR SMELL OF FUEL OR GASOLINE INSIDE THE CABIN WHILE TRAVELING DOWN THE ROAD AND OR WHILE SITTING STATIONARY WITH ENGINE RUNNING.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2018
Jan 2018

UNSATISFACTORY TRANSMISSION SHIFTING SINCE NEW (2-2016). LEARCHING, SEARCHING FOR GEARS, SLACK IN SHIFTING FROM STOP. HONDA SAYS ITS NORMAL. THAT INSULTS MY INTELLIGENCE. POOR DESIGN AND FAILURE TO ADMIT THERE IS AN ISSUE. LESS THAN 17,000 MILES ON VEHICLE AS OF THIS DATE (1-23-2018)

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Dec 2017

WHILE DRIVING ON THE HIGHWAY, I ADJUSTED THE RADIO VOLUME. IT INSTANTLY WENT TO THE MAXIMUM VOLUME, AND ALL CONTROLS TO ADJUST THE VOLUME BECAME INACTIVE. THE RADIO WAS SO LOUD I FEARED MY SPEAKERS WOULD BLOW OR MY EARS WOULD BE DAMAGED. UNABLE TO TURN THE RADIO OFF, I PULLED OFF THE ROAD AND SHUT OFF THE ENGINE. AN ONLINE SEARCH REVEALED THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM. THERE APPEARS TO BE A SOFTWARE GLITCH THAT CAUSES THE PROBLEM TO OCCUR WHEN THE VOLUME IS ADJUSTED WHILE THE TURN SIGNAL IS ACTIVE.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2017
Oct 2017

THE BLUETOOTH DOESN'T WORK AS A TRUE HANS FREE. WHEN MAKING A CALL YOU HAVE TO PLACE THE PHONE TO YOUR EAR WAIT FOR THE OTHER PERSON TO PICK UP THEN TRANSFER THE CALL OTHERWISE YOU CAN'T USE BLUETOOTH. MOST NAMES I SAY WHEN TRYING TO CALL SOMEONE BY VOICE COMMAND ENDS UP IN 911. ALSO GPS CAN'T BE PLAYED OVER THE BLUETOOTH UNLESS YOU ARE LISTENING TO MUSIC FROM YOUR PHONE VIA BLUETOOTH. I WAS ASSURED BY HONDA IT WAS AN APPLE PRODUCT PROBLEM, BUT SAMSUNG WORKS THE SAME WAY. THANK YOU FOR THE HELP HONDA

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2016
Oct 2017

AFTER LOCKING THE CAR IN A PARKING LOT WITH WINDOWS UP, I RETURNED TO FIND ALL WINDOWS HALF DOWN AND SUN ROOF HALF OPEN. ANOTHER TIME AFTER LOCKING THE CAR I RETURNED TO FIND THE TAIL GATE OPEN.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Oct 2017
Aug 2017

FIRST: THE EIGHT INCH TOUCH SCREEN, LIKE IN MANY NEW CARS IS, AS INSTALLED, A CONTINUOUS, DISTRACTED DRIVING HAZARD. FOR ANY DRIVER TO USE IT AT ALL WHILE IN MOTION MEANS ONE MUST GLACE AWAY FROM THE ROAD! IN THIS CAR, THE COMBINATION OF HAVING TO USE THIS WITH NO ALTERNATE CONTROLS LIKE A VOLUME CONTROL MEANS TROUBLE. ADDITIONALLY, NO PROVISION SEEMS TO BE AVAILABLE FOR THE BRIGHT SCREEN TO AUTOMATICALLY DIM THE DISPLAY AT NIGHT. YOU HAVE TO MANUALLY DO IT. SECOND: AS WITH MANY NEW CARS THE HEADLIGHTS WORKED AS FOLLOWS OFF THE LOT: LOW BEAMS DO NOT SHINE OUT FAR ENOUGH. HIGH BEAMS ONLY SEEM GOOD AT ILLUMINATING OVERHEAD FREEWAY SIGNS! THE FOG LIGHTS ARE PURE COMEDY.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2017
Jul 2017

SUNROOF SHATTERED WHILE CLOSED UPON GETTING ON THE HIGHWAY, NOT HIT BY ANY OBJECT.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2017
Feb 2017

WHEN THE REAR TAILGATE IS OPENED ELECTRONICALLY, THE TAILGATE OPENS COMPLETELY AND THEN IMMEDIATELY BEGINS THE CLOSING PROCESS (BEEPS AND THEN CLOSES). IT CAN BE STOPPED MANUALLY OTHERWISE IT WILL FINISH THE CLOSING PROCESS. IF YOU STOP IT MANUALLY, THE ELECTRONIC CLOSING SYSTEM (BUTTON ON DOOR, KEY FOB OR BUTTON BY DRIVER SEAT) IS DISABLED. DEALER HAS REPLACED THE CONTROL UNIT BUT THAT DID NOT FIX THE PROBLEM. WE HAVE BEEN TOLD THAT THE NEXT SOLUTION WILL BE TO REPLACE THE LIFTGATE MOTOR. WE HAVE A 7YR OLD DAUGHTER AND OUR CONCERN IS THAT IT COULD BE A BIGGER ISSUE IF A SMALL PERSON IS PRESENTED WITH THE PROBLEM.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2017
Dec 2016

1. RATTLING AT INSTRUMENT PANEL. 2. FREQUENT FREEZING OF TOUCH SCREEN, ESPECIALLY WHEN CAR IS BEING DRIVEN ON THE HIGHWAY.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jul 2016
Oct 2016

WE ARE EXPERIENCING A SNAP/CLUNK THAT CAN BE HEARD AND SLIGHTLY FELT THROUGH FOOT WHEN APPLYING OR RELEASING THE ACCELERATOR AND ALSO APPLICATION OF THE BRAKE. THIS ONLY OCCURS WHEN THE VEHICLE IS IN A COLDER (PROBABLY LESS THAN 30 DEGREES FAHRENHEIT) OUTSIDE TEMPS. HONDA DEALER HAD LOOK AT IT TWICE AND ITS BEEN IN THE SHOP 3 THREE TIMES SO FAR WITH THE FOURTH VISIT BEING THIS MORNING 2/10/2016. SO FAR THEY ADJUSTED BOLTS AND FASTENERS ON VISIT ONE. ON VISIT THREE THEY REPLACED THE CENTER DRIVE SHAFT. PROBLEM STILL EXISTS. BECAUSE THERE IS NO KNOW DIAGNOSIS AT THIS TIME ITS UNCLEAR IF THIS IS A SAFETY ISSUE.

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2015
Aug 2016

AS I WAS DRIVING 65 MPH ON THE FREEWAY ONE NIGHT THE ENGINE SUDDENLY STARTED REVVING UP SUPER HIGH AND THE CAR BEGAN SLOWING DOWN. IT WAS QUITE FRIGHTENING. BECAUSE IT WAS DARK, IT TOOK A MINUTE TO IDENTIFY THE PROBLEM- THAT THE CAR SLIPPED INTO NEUTRAL. I SLID THE STICK BACK TO DRIVE AND RESUMED MY COMMUTE. I DIDN'T INTENTIONALLY SWITCH GEARS BUT ACCIDENTALLY (SLIGHTLY) BUMPED THE GEAR SHIFT INTO NEUTRAL. TURNS OUT THAT THE GEAR SHIFT HAS NO RESISTANCE BETWEEN DRIVE AND NEUTRAL IN THAT IT MOVES EASILY BETWEEN BOTH GEARS WITH NO STOP MECHANISM. I TOOK IT TO THE DEALER YESTERDAY AND THEY SAID IT WAS "NORMAL," I CALLED HONDA AND THEY SAID "NO RECALLS" AND SUGGESTED I TAKE IT TO ANOTHER DEALER FOR A SECOND OPINION. COULD HONDA BE IN DENIAL OF A NEW RECALL ISSUE?

Type: Vehicle, Vehicle: 2016 HONDA PILOT, Manufacturer: Honda (American Honda Motor Co.)
Incident: Aug 2016

Trend Over Time

Complaints by year

Quick Summary

The 2016 Honda Pilot has 151 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.