2021 Hyundai Palisade Seat Belts

Second row seat belt continuously releases while driving when used with child booster seat. We have made multiple attempts for problem-solving and resolution, including always having an adult buckle the seat, and attempting to clean all areas to ensure there is no dirt or debris with no resolution.

The contact owns a 2021 Hyundai Palisade. The contact stated while driving 30 MPH, the contact became aware that the seat belt had independently unbuckled from the seat belt buckle. The contact stated that the failure had occurred twelve times. The vehicle was not taken to a dealer to be diagnosed; however, a dealer was contacted. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 35,000.

Our seatbelts all throughout the vehicle keep randomly coming undone which is causing anxiety and stress to hurry and fix the problem while on the freeway, especially with the young children still in boosters that need assistance. Yes, it has put us at risk. No but I did google it and multiple complaints. No, their isn't.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); and would like to be removed from the recall distribution list. The local dealer and the manufacturer was contacted.

On several occasions, between 15-25, one seatbelt (2nd row behind driver) unlatches randomly. We know it’s not because of the user. It will latch (and we know it’s latched because it clicks and there’s no seatbelt warning), but while driving it will unlatch for no apparent reason. A child sits in this position.

Picked the car of the shop from having the hood and roof repainted. The seatbelt tensioner was broke. Therefore it doesn’t retract. It may have been twisted at one point. But now it just lays on seat. No one can ride in front seat bc of a broken seatbelt.

Front row and 2nd row seat belts will randomly unlatch. I'll be driving and suddenly hear the seat belt unlatch which then triggers the audible seat belt alert. No idea what is causing this. The issue will also happen wven when im parked. I'm purchased the vehicle brand new, I'm the sole owner and driver of this vehicle. It's currently has 42,862 miles.

The second row seatbelt will come unlatched on its own. This happens after ensuring that the initial buckling was done properly. My child is in a booster seat in this rear passenger seat, and I am anxious every time I drive with her in the car as her safety is very much at risk. The dealer has not been seen for this problem as I feel it would be a waste of my time and money. If they replace the seatbelt with the same defective parts, nothing will be solved. The seatbelt warning goes off when this happens and turns off when the seatbelt is buckled again.

On at least three confirmed occasions, the driver side 2nd row seatbelt has unlatched by itself. No other symptoms. Not yet inspected by anyone, but intending to ask Hyundai to fix it ASAP.

The seatbelt buckle unlatches itself while driving. This is specifically in the captain chairs in the second row

While driving the vehicle the second row seat belts, after being buckled for the duration of travel, would randomly come unlatched/unbuckled. This left the passengers restrained by those seatbelts unprotected and leave the owner with no confidence that the seatnelts would hold in an accident situation. It has happened on both sides of the vehicle in the second row seats. This has happened 4 times over the last two years. The problem has not been reproduced or examined by the manufacturer or any other the owner.

Middle row right seat belt keeps coming unlatched during normal operation. I ensure that it is latched correctly when I start driving. The passengers are not touching the seatbelt when it unlatches. We are notified that it’s unlatched by the seatbelt alarm. This started happening about three years after purchasing the vehicle. After happening several times, we took it to the dealer, who said they couldn’t replicate the event. It happened again about a week later.

The drivers seatbelt and right passenger seatbelt come unlatched. I took it to Stevinson Hyundai where we purchased the vehicle and they said they were unable to reproduce the problem. It’s true that it doesn’t happen every time/can be unpredictable. However, it continues to happen and is a major safety concern. I looked online to see if others were experiencing the same problem and found that many others are.

The contact owns a 2021 Hyundai Palisade. The contact stated that while the vehicle was parked, the contact attempted to fasten the rear passenger’s seat belt, and the seat belt failed to retract. The vehicle was taken to a dealer, where it was diagnosed that the seat belt buckle had an internal failure and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure, and the contact was informed that there were no recalls on the VIN for the seat belt. The approximate failure mileage was 82,500.

My car seatbelt has been coming undone for years- since I bought the car brand new. I immediately reported to Hyundai. They cleaned it and claimed it’s fixed. I left and my seatbelt came undone again. I bring it back and they said it’s recalled but there’s no solution. How is this okay? I am supposed to drive with a faulty seatbelt that unbuckles while driving and Hyundai is going to allow it?? If I crash and it comes undone and I die then what? They have let this problem go on for years with no solution.

I am having problems with the seatbelt buckles in the second and third row seats, either not buckling to begin with (the seatbelt will not latch), or the seatbelt spontaneously unbuckles while I am driving. It is an intermittent problem, the seatbelts sometimes work but sometimes don't work. I took my car in to my local Hyundai service center for this problem in 5/2024 and the technician was able to replicate the problem in the 2 second row seats and both buckles were replaced. The seatbelts all worked well until about a month ago and now I am again having the same problems with intermittent spontaneous unlatching of the seatbelts in the 2 second row seats and one of the third row seats. I took my car in to my local Hyundai dealership on [XXX] and unfortunately the technician was not able to replicate the problem that day. My local dealership (McDonald Hyundai in Highlands Ranch, CO) refused to try to fix the problem this time, and a complaint filed with Hyundai of America (case #[XXX]) has resulted in similar inaction--since the technician could not replicate the problem that day, they tell me there is nothing to be done. I am concerned that spontaneously unlatching seatbelts (in the seats my children sit in) are unlikely to work properly to restrain them in the case of a car accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear passenger seatbelt behind driver side started randomly unlatching itself in the last two months (first noticed in December 2024). Most recently, the driver‘s side seatbelt (front seat) has begun unlatching itself. Rear passenger is most often a child (age [XXX] ) in a booster seat but problem occurs with an adult passenger without a booster as well. We have moved the child seat to the far back row of seats for safety concerns. Driver’s side unlatches roughly one out of every three to four uses. Rear passenger seat no longer latches. We did a quick Google search and found that this problem is under investigation and reported it here INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Second row captain seats are unbuckling while the vehicle is in motion. This is occurring even after confirming they are secured. It also occurs again after they are refastened. The issue has been persistent since we bought the vehicle at the end of 2021.

The seat belt for the seat in the second row on the driver's side comes unlatched without warning while we're driving. This is already an open investigation: PE24021

The passenger seat belt will spontaneously unbuckle without warning or cause. This puts the passenger safety at risk in case there were a crash. The problem hasn't been repaired by a dealer but it's happened about 4 or 5 times. I've not had it inspected. No warning lamps went off before the failure. Luckily, the passenger unlock alert went off when it unbuckled so we were alerted to the seat belt buckle malfunction.

The seat belts in the first and second row unlatch unexpectedly. I have asked the dealership to look at it and they could not reproduce it. However, it happens regularly with my children in the back seat. This has been an ongoing issue since I have owned the car and seems to occur more during colder days.

Second row seatbelts unlatch unexpectedly while car in motion. Seatbelt sensor alarms go off even when seatbelt latched. This has happened in all 3 rows in separate instances. Seatbelt alarm will sound and panel indicates seats with nobody in them have seatbelts that should be latched. This has occurred when an object (like a purse on the passenger seat) or no object on the seat.

Multiple times the drivers seat seatbelt became unlatched while driving despite being buckled adequately

The seat belts are often difficult to latch. On many occasions, they have come unlatched on their own.

Second row behind driver seat, seatbelt keeps unlatching spontaneously