2015 Hyundai Sonata UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
The sunroof exploded while driving on the highway showering the vehicles behind me with glass causing drivers behind me to swerve and or change lanes violently. The explosion was so loud that it caused me to brake hard and to swerve. Hyundai has acknowledged the problem and issued an extended warranty on the sunroof which they are not honoring. My car was inspected by the glass company that repaired the sunroof and after the work was completed, by a Hyundai dealership. There was no warning. The sunroof just violently exploded nearly causing me to loose control of the car. Fortunately I had the sunroof visor closed which kept glass from hitting me and very possibly a loss of control of the vehicle. Can you help me to get Hyundai to honor their warranty?
“Hybrid System Warning” 2 years ago last fall I was out of town & received the above warning - car would not start - car had to be towed - cost was over $500 - repair was a battery - paid out of pocket I believe but all this can be pulled from dealership on memorial in tulsa ok Last fall same thing happened - car would not start with same warning light - towed again & besides being out the tow bill all was repaired I keep getting this alarm that randomly flashes on my screen since last oil change (I asked dealership to research reason for alarm & they found nothing) while driving. I dont want to get stranded again & just want it fixed!!!! I have no where else to turn but to submit a report to hopefully get someone to research this for me. If you need documentation I can get something printed from dealership.
On 1/12/22 I walked out to my car and saw that it was filled with smoke. When I opened the door I saw that the center console was on fire. I called 911. Very soon thereafter the car was engulfed in flames.
I have approximately 54k on my vehicle and took it to Pep Boys (Lake Forest, Ca) last week for oil change. They state that my front axle (CV Axle) needs to be replaced because it is leaking grease. They state their replacement is a brand-new part. Less than a year ago my husband took his car to V-Tech Automotive who cited the same repair for his vehicle, the same year, make, and model (2015 Hyundai Sonata SE, Vin# 5NPE24AF6FH205523), at that time his vehicle had only 26,661 miles. My husband called to Hyundai Motor America this week because we have had in the past several other vehicles varying makes (Honda, Toyota, and Mazda) but never in hundreds of thousands of miles driven was such a repair ever needed. Now both of our vehicles with exceptionally low mileage both need to have the front axles replaced. The Supervisor Justin (Hyundai Motor America, Fountain Valley, CA) on 11/2/22 gave him a case number 20531055 and stated that he will receive a call back from a case manager, today (11/4/22) he received the called back from a case manager Cierra. Her position is the same as the first phone call to their customer service a couple days earlier, is that we pay for the diagnostic ($179) and repair ($1140 each vehicle, diagnostic deducted if work is done there) at only a Hyundai Dealership and maybe after the fact they will make a “Good Will Reimbursement”, but they will not approve that beforehand and may not approve it at all. Though there is a 5-year warranty or 60K whichever comes first, these repairs are not covered because 5 years has elapsed though under the 60k mileage, nor is it covered under their extended 10-year warranty. The estimate for their work was provided over the phone by Tuttle Click Irvine (Irvine, Ca), their repair however is for a remanufactured part (Pep Boys is for a new) about $400 more per vehicle. We are not inclined to pay exorbitant pricing or at all for design defects.
I had 26,661 miles on my vehicle and took it to V-Tech Auto (Lake Forest, Ca) for brake service on 12/11/21 when I was told by the Manager Adele that my front axle was leaking grease and needed to be replaced. My wife’s vehicle (same 2015 Hyundai Sonata SE with 54k miles) was found to have the exact same issue by another repair shop Pep Boys in Lake Forest, CA on 10/23/22 (reported today, please see her complaint Vin# 5NPE24AF7FH18963). Adele from V-Tech stated that my front axle (CV Axle) needs to be replaced because it is leaking grease. I called to Hyundai Motor America this week because we have had in the past several other vehicles varying makes (Honda, Toyota, and Mazda) but never in hundreds of thousands of miles driven was such a repair ever needed. Now both of our vehicles with exceptionally low mileage need to have the front axles replaced. The Supervisor Justin (Hyundai Motor America, Fountain Valley, CA) on 11/2/22 gave me a case number 20531055 and stated that I will receive a call back from a case manager, today (11/4/22) I received the called back from a case manager Cierra. Her position is the same as the first phone call to their customer service a couple days earlier, is that we pay for the diagnostic (*$179) and repair (*$1140 each vehicle, diagnostic deducted if work is done there) at only a Hyundai Dealership and maybe after the fact they will make a “Good Will Reimbursement”, but they will not approve that beforehand and may not approve it at all thereafter. Though there is a 5-year warranty or 60K whichever comes first, these repairs are not covered because 5 years has elapsed though under the 60k mileage, nor is it covered under their extended 10-year warranty. The estimate for their work was provided over the phone by *Tuttle Click Hyundai of Irvine (Irvine, Ca), their repair however is for a remanufactured part (Pep Boys is for a new) about $400 more per vehicle. We shouldn't have to pay for manufacturer's defects.
I was driving the car and it basically shut down and wouldn’t accelerate and wouldn’t crank in the middle of a highway ! And don’t know what the problem could be the car will not start now
Hello, the hood latch / wire / assembly on this make, model has an issue. It gets stuck during the colder months when trying to open the hood. After you pull the latch inside the car; you have to use your finger nails or sometimes a plastic item to pry the hood open and it works almost every time. During warmer weather, the hood opens normally after pulling the latch inside. This is a safety issue. I had and sold a 2016 Hyundai Sonata SE that had the same issue and a buddy of mine also with a 2015 Hyundai Sonata SE had the same problem. Many service technicians at Hyundai said it’s a known issue.
My car was a 2015 Hyundai Sonata that was stolen off a well lit street in Milwaukee two days ago. The car was locked with the alarm activated. I feel violated and my safety was at risk and the company knows about the safety issues of these cars and have done nothing about it.
Car fire. Car was brought in for service on a Saturday. Car started smoking on drive home. Called Hyundai and they said it was okay. Monday car was booked to be brought back to Hyundai because smoking wouldn’t stop and car caught fire. Incident 1/17/22. No inspection to date, no warning lights went off. Just smoke started and then flames.
My brakes locked on the highway and I could not utilize the brakes to slow down the vehicles. I went off the meridian and finally came to a stop. I pumped the brakes and then they started to work again. I was able to cautiously get back on the road and make it to my house but they locked again a few miles later by my exit. I was able to get them to start working again and made it home. There were no warning lamps or messages nor any warning that led me to this. I could’ve easily been in a serious if not fatal crash
MY FUEL DOOR LOCKED SHUT AND COULD NOT BE UNLOCKED.. HAD TO PRY IT OPEN TO REFUEL AND NOW IT WON'T CLOSE AGAIN. ALSO AROUND THAT TIME MY PAINT STARTED TO CHIP FOR NO REASON ON THE ROOF AND HOOD
the trunk latch need to be replaced the dealer ship has not fixed it since aug 2021 i cant do business this is my work car
The car takes off on its own. I've noticed several forums from the same make and model and year are having issues so I wanted to file a report. I'm out about $2k so far and potentially another $2k on a car with only 40,000 miles on it and it's only driven roughly 200 miles a month, if that, for Dr. appointments. When you put it in drive it will get up to 13mph without ever touching the gas.
I just got my 2015 Sonata Hybrid in April. Most every time I try to accelerate from a stopping point, the car will not go for at least 3 seconds. I had to sit through a whole green light once because it just wouldn't go. I've pulled out onto highways, needing to pick up speed only to not go at all causing others to nearly smash into me. Also, It can not drive up hills. Twice i have been stopped at a stop sign on a hill and my car would just not go. I had to literally put it in reverse and go back down. One time I had a line of traffic back up behind me. I didnt know what to do! The absolute worst and scariest thing is the car not going when I'm making turns. My daughter and i were almost tboned trying to make a left turn into a driveway. The car just wouldn't go. All I could do was watch this huge truck heading straight for my daughters door. Finally, seconds before we would have been hit, the car decided to gom Sickening!! I have tried everything from cutting off the Blue Drive and EV mode to using the slap stick. Nothing seems to make a difference. I have an appointment with the dealership next week.
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 40 MPH, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.
On Saturday, October 30, 2021, I was driving down a heavily traveled road with my daughter when my 2015 Hyundai Sonata Sport coasted to a stop. I still had power and everything else was still on but the car was just dead and wouldn't start. There were all kinds of indicator lights that were on but I didn't know why my vehicle had just died on me. My son had to put it in neutral and back it off of the busy road we were on and onto a side street into a neighbor so we were in a safe place. We waited for a tow truck for over two hours in the heat. I had it towed to a repair shop unaware of the engine recall that was out on my vehicle. I was told by the repair shop that the oil in my vehicle was black and my engine had seized up.
It seems that the white 2015, 2016 and 2017 models need to be recalled due to a paint issue. From my understanding there is a "defect" with only the white paint and it seems the vehicles are peeling in the same exact spots as I have shown here. I took my vehicle to Hyundai of Greer on Wade Hampton Blvd in Greer, SC and they told me I would have to pay out of pocket to get these spots taken care of because the original manufacturer warranty has expired and CPO warranty will not cover. Clearly there is a defect or flaw in the white paint and consumers should not have to pay for such issue.
I AM HAVING A WARNING ON MY DASHBOARD SAYING HYBRID SYSTEMS WARNING CHECK BRAKE DO NOT DRIVE ,SINCE COUPLE OF MONTHS
HIGH PRESSURE FUEL PIPE IS LEAKING FUEL UNDER THE HOOD
JERKING WHILE ACCELERATING THEN SAYS 'HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE'
SMART TRUNK LATCH MALFUNCTIONED WHILE VEHICLE WAS STATIONARY, CAUSING THE TRUNK NOT TO OPEN.
ABOUT 10 PERCENT OF THE TIMES THAT A LEFT TURN SIGNAL IS SELECTED, THE AUTO SIGNALS A RIGHT TURN.. STATIIONARY OR IN MOTION, CITY OR HIGHWAY, DAY OR NIGHT.
SOMEHOW THE ENGINE LIGHT CAME ON ....AND THERE IS A 2600 UNDOCUMENTED CODE THAT I DON'T KNOW WHAT IT IS ....
WHEN VEHICLE IS STATIONARY OR PARKED 1 DAY, AND WHEN ATTEMPTING TO ACCELERATE IN DRIVE; THE CAR LURGES WITH QUICK JOLT. MAKING UNSAFE AT TIMES WHEN PARKED BEHIND OTHER VEHICLES. THIS OCCURS ALL THE TIME WHEN CAR IS STATIONARY FOR 1 TO 2 DAYS.
WHILE I WAS TRAVELING ALONG A RURAL ROAD AT APPROXIMATELY 40 MPH MY CAR ENGINE SHUT OFF ABRUPTLY AND WITHOUT WARNING. THERE WAS NO PULL OFF AND I WAS LEFT ON THE ROAD IN THE FLOW OF TRAFFIC. THE CAR WILL NOT START AND HAD TO GET TOWED BACK TO MY PLACE OF RESIDENCE. CHECKED FOR ERROR CODES BUT NONE WERE FOUND.
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Quick Summary
The 2015 Hyundai Sonata has 78 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.