2016 Hyundai Tucson Latches/Locks

The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side and both rear passenger’s side doors failed to open using the door handles from the outside with door locks unlocked. The contact stated no warning light was illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 24,000.

My car is a 2016 hyundai tucson with about 24,000 miles on it and bought brand new. I have had multiple issues from the beginning. I would have issues with my car turning off then it would leave me in stuck and wouldn't excelerate and almost killed me multiple times so I had it in the shop for the third time. Finally, it was soo bad that they put a new transmission in under my almost expired 5 year warranty. My car has been doing better since the new transmission so that is good so far, but wanted to tell you since other ppl are struggling with this as well and should be a recall and we should not have to pay for it at all. Second complaint is that my car is NOW experiencing door lock issues which makes it a huge safety issue as well. It unlocks the actual button inside but the handle takes multiple pulls to open from the outside. So I had to crawl over to push the door open to get in the passenger side, sometimes it will NOT open at all which is very scary. It all sounds like these make and models are the pits when I google issues. So I am hoping to add this to a safety recall which it definitely should fall under one. Thank you for your time and consideration :)

The driver side window motor failed and window is stuck in the closed position. The front passenger window motor has failed and that window is stuck in the down position. Last, we are unable to open the driver side rear door where my daughter sits from the inside or outside. This is not only frustrating but a major safety issue for occupants in the vehicle.

The back drivers side door will not open. Can not get child out of car in an emergency situation because the door can not be unlocked or opened. This seems to be a problem for other Hyundai Tuscons. There was no warning about this issue. I went to open the door to let my child out and the door could not be opened.

The Doors are failing. Eventually, the actuator fails and cables stretch due to use. The door cannot be opened from the inside nor the outside. In an emergency situation where a door needs to be opened from the exterior even when the doors are unlocked, an emergency responder would not be able to access the vehicle. Additionally, if the vehicle had an emergency situation where the occupants of the vehicle needed to disembark the vehicle, the vehicle doors do not open even though child locks are no engaged. This is a very serious and high risk of concern and issue and must be brought forward for review and resolved as soon as possible. Bringing this vehicle to the dealership for repairs does not always guarantee proper repair. If the actuators are at fault and that is being replaced with the same Original Equipment Manufacture parts, this is going to be an ongoing issue possibly deadly.

We have had 3 doors malfunction to the point where they can't be opened (even from the inside) and need to be repaired. This is a safety issue because it could prevent safe exit from the car in the event of an accident. This is a commonly reported issue with 2016 Tucsons and should be the subject of a recall. For more information see here: https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/page-4

Rear passenger side door will not open from the inside or outside. Happened right after parking. Tried using the remote key and manually unlocking, flipped child safety lock on and off, nothing worked. The door won't budge. Passenger had to climb over our child's carseat to get out on the other side. Major safety hazard if the car were on fire or flipped over, especially for our child whose carseat is in the back. No warning or error message in the car. We've researched and found thousands of reports from other Hyundai Tucson 2016's with the same exact issue (often starting with one door and then spreading to all four others). I don't feel safe driving the car in case it spreads to the other doors. This needs to be a recall ASAP. Happy to have our car inspected if needed. Have not yet gone to a dealer but plan to soon.

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door locking mechanism had failed and the door could not be opened from inside or outside the vehicle. Additionally, the passenger’s side front door and the driver’s side rear door could not be opened from outside the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 41,000.

Passenger door lock won’t unlock from inside or outside. 4-year old Grandson could not get out This happened before with the passenger front seat door. Took to dealer and fixed. I am seeing online that many people are having the same problem. This could be dangerous.

Rear driver side door latch will not open when unlocked. Believe it is actuator issue. Will not open from inside or outside. Front driver side lock will intermittently not release lock/will not open.

The rear doors do not open from inside or outside. We have attempted to pull the battery for a potential reset, without success. Both doors became inoperable simultaneously. The electric locking mechanisms work. The electric windows go up and down. We noticed this on a multi state road trip with backseat passengers. In the event of an accident, the backseat passenger would not have egress from the vehicle.

Latch assembly-rear door LH failed. Could not open door from outside or inside. Replaced on 06/26/2021 Latch assembly-rear door RH failed. Could not open door from outside or inside. Replaced on 02/09/2018

My rear driver side door will not open from the outside or the inside. This is a serious safety issue. If a person or even a child is in the back of my car, how are they supposed to exit the vehicle in an emergency if they can't get the door open? Hydundai is saying the door not latching is not a safety concern, it is.

Door actuators are failing causing doors to not open/be permanently locked. I have paid to repair one (which I don't have any confidence in), it's happening to another already, and countless others I've read are having the same issue. I hope that I don't run into the issue in a real emergency.

When obviously unlocked, can feel lock disengage and see lock indicator pop out, door does not open unless handle is pulled multiple times. Driver side was repaired under warranty; both passenger side doors have the same problem but started after warranty.

Rear passenger doors will not open even when unlocked, child safety feature is not on. This is a safety concern in an emergency situation. Doors will not open from the inside or outside.

Left passenger door will not open. I have found multiple examples on the internet. The door will not open using the inside or outside handle.

I am having the same problem as hundreds of others were the door actuators in 3/4 of my doors no longer function properly. Driver's side rear door cannot be opened from the inside or out. Front two doors have to be opened from the inside. Passenger side rear door is the only one that works properly.

THE LEFT SIDE REAR DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE .. ALSO NOW THE DRIVER DOOR WILL NOT OPEN FROM THE OUTSIDE OF THE VEHICLE AND GETTING WORSE BY THE DAY. NOT BEING ABLE TO GET MY CHILD IN OR OUT OF THE CAR ON THE LEFT SIDE IS VERY WORRIESOME IF THERE WAS ANY TYPE OF AN EMERGANCY. IT HAS NOT BEEN INSPECTED AS OF YET BUT I AM TAKING IT INTO THE DEALERSHIP TOMORROW 6.17.21. THERE WERE NO WARNING LIGHTS OR NOTIFICATION DESCRIBING THE DEFECT OF THE DOORS.

The locking mechanism of the driver's door as well as the rear door on the driver's side has malfunctioned. The driver's door requires the exterior handle to be pulled 3-6 times before the door will open (it opens on the first pull from the inside. The rear door does not open at all from either the inside or the outside. The issue with the driver's door started to occur in Feb 2021, or at approximately 50k - 55k miles. The issue with the rear door started to occur in May 2021, or at approximately 55k - 58k miles. I have not yet had the issue inspected by a dealer or independent mechanic, but will be soon. The rear door is a significant safety issue. If a severe enough accident occurred including a fire or rollover, or a collision to the passenger side that rendered the passenger side doors inoperable, occupants in the rear seat would not be able to exit the vehicle. I am also worried that the driver's door and possibly the passenger side doors will begin to not function at all. I have ready on many Hyundai forums that this is a common issue to all Hyundai models manufactured in the 2010s.

UNKNOWN- the rear passenger door won’t open from the outside or the inside of the car. And now this issue is happening with both rear doors and the drivers side door. In order to get into the drivers seat, you have to get in through the passenger side door and crawl over. When I Google this safety concern, it seems like this has happened too many people. I’m concerned because if this has happened to others and if anyone gets into a car accident, no one can get out, without trying to break a window and crawl out.

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door had ceased in the lock position. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,362.

Passenger side rear door lock failed at 71000 miles. Could not open door from outside or inside.

Driver's side rear door will not open. Was working fine - then suddenly neither the inside nor outside handle will open door when unlocked. This is a concerning safety issue since I use this vehicle to transport my 2 grandchildren in car seats - and creates a hazardous situation in an emergency. Internet forums are full of reports of this same issue with this particular year/model of Tucson. Also - there is evidence that Hyundai Korea is aware of this problem - and has initiated steps to offer owners replacement of all door latches to remedy the issue. Here is a weblink to the Korean page that spells out some of the details: http://www.consumerwide.com/news/articleView.html?idxno=37459 FYI - I have owned and driven cars for almost 50 years - and have never had a vehicle where the vehicle doors just stopped functioning like this....

My front passenger door and rear driver passenger door will not open from the outside or the inside. Issue with door latch mechanism. Mechanism was repaired approx. 1 yr ago on passenger rear door. Safety issue since doors can not be opened from inside if am emergency happened. Child age 5 rides in car regularly. Big safety concern.