2016 Hyundai Tucson Latches/Locks

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER'S AND DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118, (702) 475-8698) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side rear and passenger’s side front door would not open from inside or outside the vehicle. The dealer repaired the front driver’s side door latch a year ago. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 95,000.

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open from the inside or the outside. The contact also stated that excessive force was needed to open the driver’s side front door. The dealer had been notified of the failure and the contact was provided the cost for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

The locks in the doors do not alway unlock and sometimes stick. When in a accident or and emergency I won’t be able to get my kids out of the back seat due to the doors not always wanting to open. The front door does not open till the third pull at times. The back doors take a good 15 hard pulls for the lock to open. It shows unlocked inside while not opening from the outside or inside. You just get lucky to it finally opening sometimes.

2016 Hyundai Tucson rear passenger door is stuck closed. When door has been unlocked, door cannot be opened either from the inside or the outside of the vehicle using the door handles. The Passenger becomes trapped inside the car and should something happen, they cannot exit the car immediately if needed. Someone on the outside of the car is unable to open the door to assist any passenger trapped inside. A dealer or independent service has not yet reproduced or confirmed the problem and I will be contacting my dealer to have them address the issue. However, after researching this problem, I found numerous posts complaining that this fix is very costly and it is possible that all four doors will experience this same problem soon. At this time, no manufacturer, police, insurance representatives or others have inspected the vehicle but based on the numerous complaints online, this issue should already be a recall on these vehicles. The only symptom was that the door did not open once it had been unlocked.

I had a problem with my driver door not opening when I originally purchased this vehicle 2 years ago. The dealer fixed it for me that time. It happened again to my rear driver side door. It starts off taking a few pulls to open the door, then after a couple weeks, the door stops unlatching all together, can’t open it from the inside or outside. Rear passenger door went a few months after that, so I have no access to the back seat. Drivers door just started having the problem again too. Was told the problem was the door lock actuator when I initially got it fixed. From what I can tell, a lot of people have this problem, it’s a know issue with the 2016 Tucson’s, and a safety issue at that. What if there are children or elderly people in the back seat and this was an issue during a car crash? I can’t pay to replace a bad part every few months only to have the problem happen again. Hyundai needs to offer a solution to this problem, not just replacing the same faulty part.

The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side doors failed to open using the interior or exterior door handles. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

The drivers door and drivers Side back door doesn’t open from the inside or the outside. It opens after like 10 tries of yanking on it. This is a serious issue if I had to get out of there quickly or if I had someone in the back that couldn’t climb. I should have to climb out of my car. Recall this.

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door failed to open without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,880. The VIN was invalid.

The contact owns a 2016 Hyundai Tucson. The contact stated while the vehicle was parked, the contact attempted to open the rear driver’s side door from the inside and the door failed to open. The contact exited the vehicle from the rear passenger’s side door. The next day the contact attempted to open the door and the rear driver’s and passenger’s side door would not open. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.

Both of my rear doors will not open. It started with the rear passenger side door and as of two days ago now my rear driver side door will not open either. I am also having some problems with my driver door, sometimes it won’t open until the second try. I searched online and this seems to be a common problem. This is a safety concern, I am not sure how there isn’t a recall for this.

Back rear doors do not unlock. No matter how many times you press the unlock button they just do not unlock. Nothing has been done to the doors or just started out of no where. This is a huge safety problem. If there is a crash or emergency there's no way for the back doors to open. It started with one door and now the second is doing the same thing. You have to either push the door in trying to get in or pull the door towards you if your trying to get out. I looked into this and there are several other complaints about the same thing.

Once my car door is unlocked from the outside it WILL NOT open! My son also owns a 2016 Hyundai Tucson and the SAME thing is happening. I have been hearing of this happening for many, many more Hyundai owners. IT IS A SAFETY ISSUE as one is unable to get into the car or get out of the car. This could pose a risk in the event that my granddaughter is stuck in the car under dangerous circumstances or that I am or if someone with a physical limitation is in the car...needing to quickly exit the car OR even to quickly gain entrance to the car. I have read other owners' posts about the blasé, even bored, responses from Hyundai and that just diagnosing the issue costs around $100. Also, even if the car is still in warranty and the item is replaced, one still has to pay for labor! It will also cost around $4000 to get all 4 doors repaired. RIDICULOUS!! While this is a major inconvenience, it also puts the driver and passengers in DANGEROUS risk of injury just to get out of the car! Hyundai HAS AN OBLIGATION TO MAKE THEIR VEHICLES SAFE. This should be a safety recall and 100% covered by Hyundai. Thank you

Passenger side door will not open even though it is unlocked. Steering wheel shaft is going out and rattles when driving. not safe and could cause an accident or death

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE AND PASSENGER'S SIDE DOORS FAILED TO OPEN OR UNLOCK. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

First, in 2019, my front driver’s side door stopped working. I could only open it from the inside if I kept my doors unlocked and eventually couldn’t open it at all and I had to crawl in and out of the passenger seat when it wasn’t working. The dealership repaired it because it was under warranty but I still had to pay for everything but the part. Now, In 2021 my front passenger door is doing the same thing. What’s worse? My rear passenger door won’t open AT ALL. I have two children and I have to pull them out of the window on occasion. We had to pull over on the freeway in an emergency and I had to PULL MY CHILDREN OUT OF THE WINDOW. If we’re in an accident I’m terrified of what will happen since we can’t use half of the doors. This is a major safety issue and I’m terrified for my family to use this vehicle. Since my warranty expired 3 months before the second and third door had the issue, it’s going to cost me over $1400 to get this repaired. I’m a single mother of two and this is causing hardship in addition to the safety issue. I’m getting it repaired and I can update with the invoice of the repairs.

In late 2020 my airbag had to be replaced for numerous malfunctions, at the same time my passenger side front door would not open on the first try with the key fob. 8 months later, now my driver door is doing the same thing and I'm no longer under warranty. It's ridiculous this isn't a recall with so many similar complaints. My doors unlock but still won't open until I tug on it numerous times. If it stops working completely it is a real safety hazard.

Rear passenger door will not open from inside or out. This happened with no warning. Grandchild was in rear seat and could not get out. This is a safety issue. The door actuators should be recalled.

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open without warning. The contact stated that the lock and unlock function operated as designed however, the door would not upon from the inside or outside. The contact took the vehicle to the dealer and was informed that they had to hire a locksmith to repair the door. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,000.

Initially, a couple weeks ago my back passenger side door stopped opening consistently from the inside. Locking and unlocking the door repeatedly would fix it. Now, with the key or inside unlock buttons, the driver and passenger side front door will visibly unlock but not open from the outside until the car has been opened from the inside - meaning you have to crawl through the back to get your doors open. The doors do not always open from the inside, as well, across the board now. That’s a huge safety risk if there were an accident or fire.

This safety problem has now occurred twice. The passenger door is sticking and takes 5 or 6 times to pull on the handle to open the door. The door opens from the inside but not the outside. This same problem occurred in 2020 on the drivers door. The safety of others are put at risk because I have elderly parents that need to be transported and the door can not be open. This problem was reported to the dealer about a year ago since it occured on the other door(drivers door) of the car. The vehicle has only been inspected by the service department at the dealership. There were no warnings or messages prior to the problem failure.

Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.

The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open when unlocked from either inside or outside the vehicle. The contact had not taken the vehicle to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000. The VIN was unavailable.

Rear passenger side door will no open from the inside or outside. Additionally, have to pull on the driver's side door forcefully at least three times in order to open when attempting to enter the vehicle. My safety and the safety of my passengers is in jeopardy if we are unable to exit or people are unable to properly enter the vehicle in an emergency. There were no warnings provided by the vehicle before the issue began.