2016 Hyundai Tucson UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Drivers side rear passenger door will not open most times. In an emergency situation a rear passenger would not be able to exit.
• temperature regulator stopped working •couldn’t use A/C in very hot months, couldn’t use heat in very cold months putting risk of freezing and overheating • independent service •No •No
My driver window stopped working in 2022, I paid to go get it fixed at an automotive place and then now as of 2023 all of the other 3 windows stopped working within a 2-4 month period. For all 3 windows to go randomly stop working within the 2-4 month period is the concern. I have mentioned this issue to my dealership and cooperate is also aware of the situation. The vehicle has not been inspected by the manufacturer. No warning lamps, messages, or symptoms ever appeared anywhere, it just happened randomly and out of nowhere.
The back door latch does not unlock so neither back passanger doors will open at all. If something were to happen where we need to evacuate quickly this puts people in the back at a huge risk. I have taken it to get repaired and they want at least $250 for each door. There were no warnings one day the door just stopped opening and then the other stopped. It’s been over a year now. There are multiple videos on youtube on how to “fix” it for this specific vehicle so I don’t understand how this hasn’t been recalled already.
The car door handles are failing to work properly. Initially (June 2024), the passenger side front door required the handle to be pumped twice before it would open. The door would open correctly from the inside only. That problem was corrected. Now (Aug 2024), the driver side rear door handle has failed and the door cannot be opened from the outside or inside. The precise nature of that issue will be determined tomorrow. In June, I was told by the service advisor at Jenkins Hyundai of Ocala [Florida] that Hyundai is aware of an issue with the functioning of door handles (i.e., the actuator) and has extended the warranty from five to ten years for this issue. I my judgment, this is a major safety issue if a door cannot be opened.
There is no power when accelerating, especially up a hill. The rpm's hover over 4k for a long time before downshifting, hence, eating up gas like crazy. Also, the passenger side back door does not open at all, the driver's side back door takes several pulls before opening, the driver's door takes 3 pulls to open, and the front passenger door takes a minimum of three pulls to open. The no power just recently started happening. The door issue started in late 2023 and has gotten progressively worse just recently.
Right front window motor runs but window does not go up or down
Left rear door lock will not Release when exterior or interior latch handle Is pulled to open door
This vehicle is only a 2016 with less than 100k miles on it, and the sunroof, passenger and driver window regulators have already failed and have had to replace them. Now my rear windows are having the same issue and need to be replaced. The company has no recall for these substandard parts yet.
Lock button on driver's side door handle fell out. Replaced at my cost.
Left turn signal intermittently not working. Tapping briskly on the turn signal stalk would make it start back up again. Dealer could not reproduce the issue, so no repairs were made. Still happening 5+ years later.
Right front door (passenger) will not open when using the outside handle. Passenger front door latch replaced under technical bulletin / silent recall at no cost to me.
Was unable to open front passenger side window using driver's side controls, but was able to close. No problem opening and closing the passenger window from the passenger's side controls. Was fixed by replacing the driver's side master window switch at my expense (no longer under warranty).
Air conditioning compressor stopped working, it had 'seized' according to the dealer and had to be replaced at my expense since it was out of warranty.
I went to roll up my window and I could hear it trying to go up but the window stayed in place. With my window stuck down, there is the risk of things flying in/out of my car while driving, and in the event of rain, my car would then become damaged if water got inside. Also, with a window stuck down, anyone can get into my car. This first occurred to my front passenger window on September 8, and just happened to my drivers window today, November 1. Both times occurred when my car was not moving. The passenger window was fixed in October and was diagnosed with the regulator and motor needing to be replaced.
The door latch has went out and I am unable to enter my driver side door without pulling the handles more than 5 to 10 times. This is a danger to my safety if I am being followed.
The right rear passenger door would not open from the inside or outside. The child safety lock was not engaged. If there had been an accident, fire or any other incident requiring a quick exit, exit through that door for my 96 year old mother, or any other passenger, would not be possible. I have heard of numerous complaints about this problem. I have not had an inspection of this problem by an outside source. There are no warning lights associated with this problem.
The window regulators of this vehicle break down and stop working consistently. The plastic wheel on the inside of the door panel warps and breaks after a few months of use/being replaced. The temperatures this summer have been close to or over 100 degrees on a daily basis. This is what makes this a safety issue. Windows on the vehicle are stuck in a down position and cannot be rolled back up.
The back passenger door will not open from the inside or the outside. Any back seat passenger safety is at risk because they will be unable to exit the car incase of an emergency.
Back doors completely stop working. Not able to open the door from the inside or out
Both rear doors are now non-working as the remote and the manual lock will not open the doors. The driver's side door broke first about two months ago and just this week the other rear door is not unlocking just as the other door did. Fortunately, this did not happen when I had my one and two year old grandsons in my car. My car is unfortunately out of warranty so now I have to pay big bucks for the dealership to repair this issue. As I've researched in the Hyundai Tuscon forums this fix by the dealership is often temporary and needs to be repaired multiple times as they continue to replace the part necessary with the same part that breaks down. I've got less than 70,000 miles on my vehicle. If this is not a safety issue, I'm not sure what is.
I was driving down the highway and I saw my usb cord smoking, I immediately threw it out the window to avoid a fire and pulled over on the highway. My heart was racing and then I called my mom. She thought it was the AC filter that needed to be changed. A few months later in October, the engine failed. A dealership fixed the engine, but it's still consuming a lot oil. I called Hyundai about the engine issues but I forgot about the smoke I saw. They closed the case on the engine, because they claimed I had no warranty. I have no warranty, because Fairfax Hyundai told me they no longer accept car shield. Hyundai closed my case last month and reopened it on 6/30, because of the smoke. I originally bought the car from Waldorf Honda, in Maryland. Dozens of issues have been reported with this vehicle. On 6/30 I realized that the two back doors also stopped opening from the inside and outside.
We had the driver side back door fixed by dealer because it would not open. It would lock and unlock but not open from the outside or inside of car. Now the passenger back door is doing the same thing. I researched on line and there are a lot of same complaints. This is a very Serious issue in case of an accident and the people in the back could not exit the vehicle. I have contacted Hyundai but no response. With a safety issue across a lot of same cars, this should be recalled and not charge the customer $1,000 to fix it.
2016 Hyundai Tucson ECO/FWD FRONT AND REAR LEFT WINDOW REGULATORS DON'T WORK. REAR DOORS LOCKS DON'T WORK FROM INSIDE OR OUTSIDE. This is a safety concern because the doors locked when persons were inside and could not open the doors. The doors only open inserting a screwdriver through the door locks from inside. The windows of the left front and rear door don't open either. The car is 56,000 and Hyundai dealer says car is not covered by extended warranty. There are a plethora of complaints about malfunctioning of Hyundai Tucson and other models door locks and window regulator systems throughout the media. Since these represent huge safety concerns, Hyundai should issue a recall on these parts.
I have several doors that do not open when unlocked. The seems to be a common issue for this vehicle based on Google searches. The drivers door has to be unlocked multiple times before the door will open. The passenger front door will not open at all from the outside. The back drivers door does not open from inside or outside. It seems all of the door are slowly failing causing the potential to become trapped inside the vehicle or being prevented from getting to someone inside if needed.
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Quick Summary
The 2016 Hyundai Tucson has 148 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.