2015 Jeep Cherokee Electrical System

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V826000 (ELECTRICAL SYSTEM, STRUCTURE) AT ANTIOCH CHRYSLER DODGE JEEP RAM (105 IL-173, ANTIOCH, IL 60002) HOWEVER, THE WATER SHIELD THAT WAS REPLACED FOR THE LIFTGATE MODULE, MELTED AND DAMAGED THE WIRING. THE CONTACT STATED THAT HIS SON NOTIFIED HIM THAT THE LIFTGATE STOPPED WORKING. THE VEHICLE WAS TAKEN TO ANTIOCH CHRYSLER DODGE JEEP RAM (105 IL-173, ANTIOCH, IL 60002) AND RAY CHRYSLER DODGE JEEP RAM (23 US-12, FOX LAKE, IL 60020) WHERE THE DEALERS INFORMED THE CONTACT THAT THEY WOULD NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER SENT OUT A THIRD-PARTY INSPECTOR TO INSPECT THE FAILURE. THE MANUFACTURER MAILED THE CONTACT A LETTER THAT INFORMED HIM THAT FROM THE INSPECTION, THERE WAS NO MANUFACTURE DEFECT FOUND, AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

SERVICE SHIFTER LIGHT CAME ON AND GEAR SHIFT LIGHTS ARE ALL RED,P,R,N,D

SERVICE SHIFTER LIGHT CAME ON WHEN I TRIED TO START JEEP. LIGHT CAME ON ON THE SHIFTER. I TURNED OFF THE CAR AND THE LIGHT TURNED OFF. THIS HAPPENED AT 98000.00 MILES. I TRIED LOOKING IT UP ONLINE AND I SEE THAT THIS IS HAPPENING TO A LOT OF JEEPS SO I WANTED TO REPORT IT.

SERVICE SHIFTER COMES ON ALONG WITH THE LIGHTS ALL TURING RED NEXT TO THE SHIFTER

CONTINUALLY RECEIVING A 'SERVICE SHIFTER' ERROR MESSAGE AND ALL GEAR LIGHTS ON THE SHIFTER LIGHT UP (PARK REVERSE NEUTRAL DRIVE). HAPPENS WHILE DRIVING AND REQUIRES THAT YOU STOP AND RESTART THE CAR IN ORDER FOR IT TO GO AWAY. JEEP DEALERSHIP HAS BEEN UNABLE TO FIX THIS AFTER THREE ATTEMPTS. AT FIRST WE WERE TOLD IT WAS A SOFTWARE ISSUE. THEN THEY REPLACED THE ENTIRE SHIFTER. TODAY THEY REPLACED THE THROTTLE BODY. CONTINUES TO BE AN ISSUE. HAVE READ ABOUT MANY OTHER CASES ONLINE FROM OTHER JEEP OWNERS.

I HAVE A 2015 JEEP CHEROKEE. A FEW TIMES WHEN I WAS EITHER STARTING TO DRIVE OR BACK UP MY JEEP WOULD SHIFT TO A HAULT AND DISPLAY AN ERROR ON THE SCREEN. IT'S HAPPENED WHILE I WAS REVERSING AND DRIVING.

THE VEHICLE WAS STATIONARY, THE BATTERY DIED WE CHANGED IT TO A NEW ONE AND IT GAVE AN ERROR. THE GEARBOX GETS STUCK ONCE IN N, WHEN ITS IN N IT WONT CHANGE TO D OR R.

DRIVING ALONG, "SERVICE TRANSMISSION" LIGHT CAME ON. AT THE NEXT RED LIGHT, WHEN I PROCEEDED TO GO, ENGINE REVVED UP AND THE CAR MOVED EXTREMELY SLOW LIKE IT WASN'T IN GEAR. THIS HAPPEN EVERY TIME I STOPPED AND STARTED ON THE RETURN HOME AND THE LIGHT WENT OUT. I DROVE IT AGAIN AND THE SAME THING HAPPEN. HAD IT SERVICED AT DEALER AND THEY SAID IT WAS A SHORT IN WIRING HARNESS THAT GOES TO THE TRANSMISSION CONTROL MODULE. SEE CODE S55 PERTAINING TO TRANSMISSION MAY SHIFT UNEXPECTEDLY TO NEUTRAL. 2014 & 2015 JEEP CHEROKEE DATED AUG. 6, 2106.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE GEAR SHIFTIER FAILED TO SHIFT WHILE THE SERVICE SHIFTIER AND TRANSMISSION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, AND THE FAILURE WAS UNDETERMINED. PREVIOUSLY, THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM GEORGESVILLE, 1130 AUTO MALL DR, COLUMBUS, OH 43228, WHERE THE VEHICLE WAS DIAGNOSED THAT THE BRDM BASIL IN HARNESS AND THE SHIFTIER HARNESS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

I PURCHASED VEHICLE NOVEMBER 2018 AND HAVE RECENTLY NOTICED AS OF DECEMBER 2019 MY VEHICLE WOULD STALL, SHIFT, AND CUT OFF IN THE MIDDLE OF DRIVING WHICH VERY DANGEROUS NOT ONLY TO MYSELF, KIDS, AND OTHERS AROUND ME IN TRAFFIC.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE DRIVING 45 MPH, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED PERSISTENTLY. THE VEHICLE WAS TAKEN TO MALL OF GEORGIA CHRYSLER DODGE JEEP (4345 BUFORD DR, BUFORD, GA 30518, (770) 945-0839) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE WIRING HARNESS AND THE HARNESS AND BEZEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 48,118.

2015 JEEP CHEROKEE LATITUDE 4X4 - RECEIVED A NOTIFICATION ON DASHBOARD THAT READS "SERVICE SHIFTER" ALL THE LIGHTS ON THE GEAR TURN ON RED. IT CAME OUT A COUPLE OF MONTHS AGO, BUT IT WENT AWAY. NOW THIS TIME, IT IS NOT GOING AWAY. I CAN TURN OFF AND TURN ON THE CAR BUT AS SOON AS I GO TO MOVE, ALL THE LIGHTS COME OUT RED AND THE NOTIFICATION WON'T GO AWAY. THE CAR WILL SOMETIMES TAKE A BIT TO ACCELERATE AND ONCE IT DOES IT GOES OFF FAST AND PUTTING ME IN DANGER OF HITTING THE CAR IN FRONT OF ME.

MY RADIO TURNS ON AND OFF AS I DRIVE WHEN PAIRED WITH A PHONE AS AN OPERATING WIRELESS DEVICE. IT HAPPENS ALL THE TIME MOVING OR STILL.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE STATIONARY AND DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. SPECIFICALLY, THE CONTACT REFERENCED AN INCIDENT IN WHICH THE DRIVER OF THE VEHICLE BECAME STUCK IN A TUNNEL, IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY RESTARTED ITSELF AND MOTIVE POWER WAS RESTORED TO THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

IN RESPONSE TO ISSUES BELOW, DEALER DIAGNOSED THAT A BCM, PART NO "68236667AI", WAS NOT RESPONDING TO TESTS AND NEEDED REPLACEMENT. WE DRIVE WITH WINDOWS DOWN AND A/C ON AT TIMES. UNDER THESE CONDITIONS I HAVE FELT WATER FROM CONDENSATION HIT MY FEET IN THE DRIVER SIDE FLOOR AND I THINK IT IS LIKELY THAT THIS PART WAS DAMAGED FROM THAT CONDENSATION. THIS BCM SHOULD HAVE A SEALANT AROUND IT OR BE IN A BETTER LOCATION IF THE A/C IS GOING TO DRIP IN THE CAR. RESULTING PROBLEMS FROM ELECTRICAL BCM FAILURE THAT ARE ONGOING FOR LAST MONTH BECAUSE PART IS BACK ORDERED: 2018/09/16 KEYLESS ENTRY WORKS, BUT ONLY WHEN USING THE PASSENGER DOOR. THEN STOPPED AND LEFT VEHICLE, AFTERWARD ELECTRIC LOCKS WOULD NOT WORK FROM INSIDE, KEYLESS ENTRY WOULD NOT WORK, AND DOORS WOULD NOT LOCK WHEN VEHICLE SURPASSED 15 MPH. 2018/08/30 AT NIGHT, AFTER EXITING VEHICLE KEYLESS ENTRY UNRESPONSIVE, HAZARD LIGHTS TURNED THEMSELVES ON, HATCH WOULD NOT LOCK. THROUGHOUT ALL THESE DAYS FOR APPROXIMATELY THREE WEEKS, THE KEYLESS ENTRY, ELECTRIC LOCKS, MEMORY SEATS, AND RADIO PRESETS MAY OR MAY NOT LOCK. THERE WAS ANOTHER TIME WHERE THE REAR HATCH POWER DID NOT WORK AND IT ALSO DID NOT LATCH ITSELF. WE WERE MOVING WHEN WE DISCOVERED THE HATCH DID NOT LATCH ITSELF AND AFTER SEVERAL ATTEMPTS, IT DID RESPOND AND PULL ITSELF LATCHED. THE HAZARDS AND LIGHTS NOT RESPONDING AND STAYING ON, DOORS NOT LOCKING OVER 15 MPH, AND HATCH NOT LATCHING ARE ALL SAFETY CONCERNS. THE PART TO REPAIR THIS CAME IN YESTERDAY, THE ISSUE WAS REPORTED AROUND A MONTH AGO.

STOP/START NOT AVAILABLE SERVICE SOFT/START SYSTEM THE MESSAGE HAS BEEN RANDOMLY APPEARING WHEN DIVING.

WENT TO START CAR WOULDN'T START OR TURN OVER. RECEIVED JUMP FROM ROADSIDE ASSISTANCE AND WAITED 20 MIN BEFORE ATTEMPTING TO DRIVE TO THE NEAREST AUTO ZONE (2 MILES). ONCE I STARTED DRIVING THE DASHBOARD LIGHTS STARTED FLICKERING AND AS SOON AS I CAME TO A RED LIGHT AT A VERY BUSY 3 LANE INTERSECTION I WAS IN THE MIDDLE LANE AND MY CAR SHUT OFF & WOULDN'T TURN BACK ON. AT THIS POINT, MY ONLY OPTION WAS TO SIT WITHOUT ANY POWER, THEREFORE NO HAZARD LIGHTS, AND WAIT FOR SOMEONE TO HIT ME AS I WAS UNABLE TO LEAVE MY VEHICLE DUE TO HIGH RISK OF BEING HIT BY A CAR. DURING THE TERRIFYING TIME OF WAITING EVENTUALLY I DID GET HIT. WHICH CAUSED A THREE CAR ACCIDENT & PILE-UP ON THIS VERY BUSY ROAD. I WAS THE FRONT VEHICLE AND MY JEEP IS PROBABLY TOTALED AND I WILL BE GOING TO DOCTOR TOMORROW, THE MIDDLE VEHICLE RECEIVED THE MOST DAMAGE & THE PASSENGERS WERE HURT & WENT TO HOSPITAL, THE 3RD VEHICLE (TRUCK) WAS VERY DAMAGED BUT THE DRIVER WAS NOT INJURED. I THEN CALLED 911 & WE FILLED OUT A POLICE REPORT & MY CAR WAS TOWED & THE POLICE DROVE ME HOME LIKE A CRIMINAL. THIS ACCIDENT WAS CAUSED BY MY JEEP'S ELECTRICAL MALFUNCTION. I DO NOT CURRENTLY SEE A RECALL FOR ANYTHING BY VIN OR BY MAKE/MODEL. PLEASE ADDRESS THIS IMMEDIATELY AS I DO NOT WANT OTHERS TO BE EFFECTED AS I WAS AT THE FAULT OF JEEP. *DT*JB

CAR IS GOING INTO NUETRAL ON ITS OWN SAME AS IN THE S55 RECALL BUT MY CAR IS NOT COVERED UNDER THE RECALL PER CHRYSLER. CAR WILL HAVE NOTICE POP UP ON DASH SAYING PUT CAR INTO PARK THEN SWITCH INTO GEAR. THIS HAS HAPPENED AT A STOP LIGHT I COULD NOT GET CAR IN GEAR. I SHUT THE CAR OFF AND I COULD NOT GET IT TO START AGAIN. IT ALSO HAPPENED AFTER FIRST STARTING THE CAR AND PUTTING IT INTO REVERSE. I HAD TO TURN CAR OFF AND RESTART TO GET IT TO GET BACK INTO GEAR. BOTH TIMES CAR WAS AT A STOP.

TL* THE CONTACT OWNS A 2015 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT STARTED TO ROLL AWAY UNEXPECTEDLY. THERE WAS NO WARNING BEFORE THE FAILURE. AN ONLOOKER JUMPED INTO THE VEHICLE TO STOP IT FROM MOVING. THE VEHICLE WAS TAKEN TO DARCARS ORANGE PARK CHRYSLER JEEP DODGE RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.

AFTER I TURN KEY OFF THE ENGINE REFUSES TO START BACK UP WHEN I TURN THE KEY ON. IT HAS DIED TWICE LIKE THIS AT THE DRIVE UP WINDOW OF A RESTAURANT.

THE STOP/START SYSTEM STOP WORKING AND THE ENGINEERS HAVEN'T BEING ABLE TO FIX IT, THE LIGHT IN THE DASH THAT SHOWS THAT IS NOT WORKING COMES ON WHEN RUNNING DRIVING DOWN THE ROAD, DURING IDLE(STATIONARY)

2015 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSAXLE RANGE SENSOR WIRE HARNESS. *LD THE CONSUMER STATED THERE WERE COMPLICATIONS WITH HAVING THE RECALL REPAIRS COMPLETED BY THE DEALERSHIPS. UPDATED 11/27/2017*JS

I HAVE A 2015 JEEP CHEROKEE WITH 25K MILES ON IT. THE TRANSMISSION WILL COME OUT OF GEAR WHILE DRIVING, USUALLY THIS HAPPENS WHILE DRIVING AROUND TOWN ON SECONDARY ROADS. THE TRANSMISSION WILL NOT RE-ENGAGE UNTIL I STOP THE VEHICLE AND MAKE MULTIPLE ATTEMPTS. USUALLY IT WILL BEGIN WITH THE RADIO ACTING UP, THEN GEAR SHIFT LIGHTS AND DASHBOARD WARNING LIGHTS WILL START FLASHING. I HAVE A DETAILED VIDEO IF INTERESTED. COULD NOT ATTACH FILE. *BF UPDATED 9/12/18*JB

TAKATA RECALL I WAS DRIVING STRAIGHT ABOUT 50MPH ON A CITY STREET AND MY BACK WINDSHIELD EXPLODED. MY REAR DEFROST WAS ON.THE HOLES WERE DIRECTLY WHERE THE DEFROST CORDS WERE. THE CORDS WERE STICKING OUT AND THE GLASS WAS GONE ON THOSE TWO SPOTS. THE DEFROST CORD TIPS ARE BLACK AS IF THEY WERE BURNT. I CALLED THE POLICE AND THEY NOTICED MY WINDSHIELD WAS PUSHED OUT AND NOT IN, SO NOTHING COULD HAVE HIT MY CAR.

WE HAD JUST PARKED THE JEEP ABOUT 15 MINUTES BEFORE WE HAD TO LEAVE AGAIN. WE UNLOCKED THE VEHICLE, PUT OUR CHILD INSIDE AND CLOSED THE DOOR. WHEN WE TRIED TO OPEN THE DRIVER AND PASSENGER DOORS, THE JEEP LOCKED UP AND WOULD NOT LET US IN TO GET OUR CHILD. WE WERE IN AUGUST, AND IT WAS HOT OUT. WE FINALLY PULLED THE BATTERY AND WAS ABLE TO GET IT OPEN. THE END RESULT WAS THE COMPUTER MODULE NEEDED REPLACES ON A 6 MONTH OLD VEHICLE. EVEN THOUGH THE MODULE WAS REPLACED, THE JEEP HAS STARTED TO DO THE SAME THINGS AGAIN. WE CAN NOT HAVE OUR CHILDREN LOCKED INSIDE THE VEHICLE FOR EXTENDED PERIODS OF TIME IF THE JEEP DECIDES TO LOCK THEM IN. THE WARRANTY IS NOW UP ON THE VEHICLE AND WE ARE NOT ABLE TO FINANCIALLY REPLACE THE COMPUTER MODULE.