2015 Jeep Grand Cherokee Seats

The Active Headrest on this 2015 Jeep deployed at random. There was no accident or other event to cause this deployment. The deployment launched the headrest forward making the headrest strike the drivers head. Upon visual observation of the headrest, there appears to be a failure of the structural material securing the retainer pin. Dangerous! Forums abuzz with this known issue. Needs recalled IMO.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that after he had pulled off the road and was rested in a parking lot, the driver-side headrest deployed without warning. The contact called the dealer and made an appointment to have the vehicle serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired for the failure. The failure mileage was approximately 86,000.

The active headrest released on the driverseat while operating the vehicle under normal conditions. The headrest hit the driver's head with significant force. The headrest will not reset.

Passenger headrest malfunctioned. Headrest popped open one day. Was not being adjusted just opened. Went to see about placing it back together and the clips were broken. Vehicle was in park at the time.

Front passenger seat, active head restraint deployed with no cause. Driving slowly down a residential street when it deployed. Cannot reset it as it appears to have been caused by a faulty clip

Drivers side Active head restraint, spontaneously deployed. Headrest hit driver in the head while driving. Which could have caused an accident had driver had their head against headrest or been traveling at a faster speed. No warning lights or tones before deployment. Vehicle has not been inspected by dealership, manufacturer or police as Vehicle was not in an accident. They will not be notified due to no recall or warranty. Part will be replaced by onwer. After further inspection plastic clips inside the headrest failed.

Passenger side headrest clips spontaneously broke roughly after 2-3 years of ownership, they did not break during a wreck or collision and the driver side seat is fine. I believe the headrest is supposed to detach like this during an accident but again there was nothing to prompt this happening it just seems like the clips themselves failed.

Front passenger active head restraint deployed while parked with no collision. It was very loud, and the car shook violently. I thought something enormous been dropped on the roof of the car, but there was no impact of any kind. Had I been driving, this very definitely could have caused an accident. If the driver headrest had deployed while driving, an accident would have been all but guaranteed. The problem has not been investigated by a dealer, police, or insurance representative. There were no symptoms or warnings before the headrest exploded. The car was idling in park at the time.

I was driving my jeep and all of a sudden the headrest deployed almost making me cause a crash i think this is a safety issue

I was actively driving my 2015 Jeep Grand Cherokee with my 3 year old son in his car seat in the rear passenger seat when I was violently struck in the back of the head causing me to momentarily black out. I came to confused and assuming i was rear ended by another vehicle, i immediately pulled my vehicle over to check on my son, when i looked back i noticed there was no one behind me. When i got out of the car I began dry heaving and felt extremely nauseated. i checked on my son who seemed ok and on the back of my vehicle which was in perfect condition. I was still very confused and checked on my son again who was crying and scared because " mama was hurt", its at that time that i notice my driver side head rest had exploded. it was completely split in half. my active driver head restraint that is built into the head rest had gone off for no reason. An hour after being struck in the head I was till experiencing nausea, pressure in my head, head ache, neck and back pain and dry heaving. because I'm also pregnant my husband drove me to urgent care. they said i had whip lash and likely a concussion but because I'm pregnant there wasn't much the could do for me without risk to the baby. Because this happened after service hours at Jeep I called the the next morning where they advised me there are no recalls on my jeep and no warranty on the head rest. I will need to pay for it to be looked at and pay for any parts necessary to repair it.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the front driver's seat headrest deployed and struck the back of her head. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

While driving down the road the passenger side ahr (active headrest restraint) unexpectedly deployed striking the passenger in the back of the head resulting in a migraine. Once stopped I inspected the headrest and saw that two plastic pieces that held the metal rod in place had broken even though we were not involved in an accident or sudden stop.

While backing down my driveway, the headrest popped forward suddenly. There were no indicator lights or warnings before it happened. I consulted a mechanic regarding a repair/replacement. A new headrest ($1000) is required because the plastic pieces inside are broken. I am concerned about the passenger side doing the same thing while I am driving and especially if I have a passenger.

While driving under ideal conditions on a 4-lane divided Texas state highway, the "active head restraint" in the passenger seat of my 2015 Jeep Grand Cherokee deployed without warning. Nothing happened that should have activated the restraint. I was driving in a dead straight line, with no other traffic in the area. The road was smooth, without any bumps or potholes. The restraint deployed with explosive force, slamming into the side and back of my wife's head. She described the feeling like being sucker punch from behind by a boxing glove or padded baseball bat. She has since experienced persistent headaches, along with muscle a joint pain consistent with a mild concussion and whiplash. Had it been my head restraint that deployed, the force of the blow could have easily caused me to loose temporary control of the vehicle and drive off the road. A short internet search has revealed this to be a persistent issue with Jeep and Dodge vehicles, that has been traced to a defective part in the active headrest. This should have lead to a recall to replace a potentially life threatening vehicle flaw.

passenger side headrest exploded open while parked

The passenger headrest popped open unexpectedly when the car was parked in my driveway.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving, the driver's side headrest was deployed with no warning. The contact stated that he was hit in the back of the head and required medical attention. The contact stated that the dealer was called and was awaiting a diagnosis appointment. The manufacturer was not made aware of the failure. The failure mileage was 116,500.

The active head restraint system of the headrest deployed randomly while traveling down the road causing distraction and near accident. The driver of the vehicle was struck in the head but no injuries apparent. This happened to the drivers side head rest while traveling down the interstate at 80 mph.

The passenger side headrest deployed without being triggered. Passenger was in the seat at the time the headrest deployed. The plastic inside the headrest broke during deployment or before and headrest will not reseat.

The active head restraints head rest opened up while the car was parked. The plastic hook is broken and head rest cannot be reset.

The passenger headrest has came apart for no reason. The jeep has not been involved in any type of accident. Since there is not a recall the dealerships will not replace this even though there are many complaints about it.

Passenger seat headrest unexpectedly popped out while passenger was in the vehicle.

I had just pulled out of a parking lot and started down the road going no more then 25 mph when I felt something bang hard against me about center of the back my seat I also heard a bang sound so I pulled off the road and into a parking lot and discovered that my head rest had come apart. I have looked online to see if other owners of Grand Cheroke Jeeps have had this happen and found that this has has happened to others.

THE DRIVERS SIDE HEADREST RETAINING MECHANISM FAILED WHILE WE WERE DRIVING DOWN THE ROAD. IT WAS A VIOLENT EVENT, THAT HIT ME IN THE BACK OF THE HEAD WHEN IT HAPPENED. THIS COULD REALLY CAUSE SOMEONE TO LOSE CONTROL OF THEIR VEHICLE. WE WERE ON A SURFACE STREET AND THANKFULLY NOT ON THE FREEWAY. WE HAD JUST FILLED UP WITH GAS AND HAD JUST TURNED RIGHT ONTO THE ROAD, MAYBE WENT 100 YARDS AND THAT IS WHEN IT BLEW. WE HAD JUST DRIVEN ABOUT 150 MILES PRIOR TO GETTING GAS.*DT

While driving on neighborhood roads, the driver's headrest suddenly popped forward without warning or reason. My head was slammed forward and I lost control of the vehicle. If this had occurred at highway speeds there is a very high probability that I would have crashed the vehicle. As it stands I have a lot of neck pain from strained muscles in the back of my neck.