2018 Jeep Wrangler Power Train

My recently purchased Jeep Wrangler (certified pre-owned) [XXX] was included in the NHTSA recall #23V-116 which can result in a fire arising from a fractured clutch plate. Due to this significant safety risk, FCA has prohibited all dealers from selling manual transmission Wranglers models from 2018 to 2023. Therefore, it then comes as a total surprise that the dealer which sold the vehicle as Certified Pre-Owned declined to take the SUV back despite being still within warranty, driven for less than 3.000 miles and still with an opened unfixed safety recall. Attempting to remediate the situation I offered them the option of having the vehicle repaired - at their cost - with quality aftermarket parts, such as the CenterForce clutch assembly kit for Jeeps, but was also denied. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 65 MPH, the vehicle decelerated unintendedly. There was no warning light illuminated. The contact attempted to shift gear however, the vehicle failed to respond. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer scheduled an appointment however when the contact took the vehicle to the dealer for the recall competition it was confirmed that the parts were still not available. The dealer rescheduled the recall appointment in hopes the parts would be available by that date. The manufacturer was made aware of the failure. The failure mileage was 40,000. Parts distribution disconnect.

Clutch is making unexpected burning smell (after normal driving). Clutch pops out of gear while at highway speeds, and when in 4-wheel drive. Sometimes grinds during shift for no apparent reason. FCA says there is a recall effecting my vehicle, but part is still not available. FCA sends me to dealership for assessment. Dealership says there is nothing they can do as part is not available and they are..."at the mercy of Jeep." I'm afraid to drive the vehicle. It is my only vehicle.

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 35 MPH up a highway ramp, the vehicle started to lose motive power. The contact stated that he was manually shifting the vehicle from second gear to third gear. The contact was able to shift the vehicle into fourth gear. The contact stated that he had heard an abnormal grinding sound after releasing the clutch pedal. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer who was unable to schedule a diagnostic test. The contact retrieved the vehicle from the dealer and stated that the failure had become a recurring failure. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that the clutch pressure plate needed to be replaced. The mechanic advised the contact that there was a recall for the year, make and model for the pressure plate. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact attempted to seek reimbursement but was advised by the manufacturer that reimbursement was pending a remedy being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 49,000. VIN tool confirms parts not available. The contact took the vehicle to a local repair shop and it had to be repaired or incur charges. The repair shop will not repair the vehicle with a better quality transmission due to manual transmissions are no longer in demand.

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 25 MPH, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was then taken to a second mechanic where it was diagnosed that the failure was related to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was taken back to the dealer, who informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and provided temporary vehicle rental assistance. The contact stated that the failure persisted while driving the vehicle. The failure mileage was approximately 46,000. VIN tool confirm parts not available.

The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at 45 MPH, she smelled a burning odor inside the cabin of the vehicle and the vehicle experienced abnormal clutch engagement while shifting gear. The vehicle was taken to the dealer, who related the failure to NHTSA Campaign Number: 23V116000 (Power Train). The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure and a case was opened. The contact stated that the reimbursement claim was denied. The contact was informed that because the permanent remedy was not yet to be developed, the vehicle was possibly repaired with a defective part. The failure mileage was 33,000.

The contact owns a 2018 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact was advised not to drive the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Wrangler. The contact stated that when the gear shifter was shifted, the clutch failed to perform as intended. The contact stated that the gear shifter was stuck. The contact received notification of NHTSA Campaign Numbers: 21V028000 (Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The failure mileage was approximately 81,000. Parts distribution disconnect.

The clutch on my jeep is acting up and there is a recall for it. But Jeep states they have no fix and are not able to tell me when they will come up with one. I feel they should just let aftermarket companies replace their defective clutches since they aren't really worried about the few folks with clutch issues. So currently I am driving a ticking timebomb. Once my transmission gets hot from the clutch it will cause a fire which Jeep is all aware of. This is a major safety issue. Imagine a car catching fire while driving on the highway. That would cause a massive pile up for sure.

Service Axle Locker System Keeps coming on and going off. Sometimes 4 times a min. Sometimes hours. Does not store or show any codes in the system when checked.

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the parts to do the recall repair were not yet available. The contact stated that while his daughter was driving at an undisclosed speed, she shifted into 3rd gear and the vehicle failed to respond. The contact also stated that the vehicle failed to accelerate while in 6th gear. The contact then stated that he heard a loud screaming sound coming from under the hood of the vehicle. The vehicle was taken to the dealer where the vehicle remained. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the automatic start warning light intermittently illuminated; however, when the failure occurred, the automatic start failed to operate and disengaged, preventing the rear-view camera from operating as designed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, he noticed a burning odor. Additionally, the contact stated that he heard an abnormal grinding sound and noticed that there were unknown black fragments propelling from underneath the rear of the vehicle. The contact then noticed steam rising from underneath the hood. The contact pulled to the side of the road. The contact stated that upon attempting to lift the hood, he noticed that the hood was significantly hot. The contact allowed the vehicle to cool down. An exclamation warning light was illuminated. The vehicle was then towed to the residence. The contact stated that he attempted to test-drive the vehicle; however, the vehicle failed to go into gear with the clutch being inoperable. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The local dealer and a second dealer Keene Chrysler Dodge Jeep Ram (410 Winchester St Behind, Keene, NH 03431) were contacted and informed the contact that the failure could be related to the recall; however, the part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 52,000. Parts distribution disconnect.

The contact owns a 2018 Jeep Wrangler. The contact stated that while her husband was driving at an undisclosed speed, he became aware of an abnormal burning odor inside the vehicle. The contact stated that her husband stated that the gear shifter was inoperable. The contact stated that the vehicle was taken to the dealer where it was diagnosed with clutch failure and that the clutch needed to be replaced. The contact stated that that she received notification of NHTSA Campaign Number: 23V116000 (Power Train) and was informed by the dealer that parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I was constantly smelling a burning odor and my clutch started slipping. Took vehicle to dealer and they said clutch and flywheel needed to be replaced but there were none available, and they had to be manufactured and could take 2 to 3 months. Unsatisfactory! I left the dealership which is nextdoor to my place of employment and completely lost the clutch on a busy road and had to be towed. I spent hours and days trying to find a clutch and finally located one and purchased it along with the flywheel. The repair seemed to be successful but now I am having that same burning smell. I received the recall notice 19A/NHTSA, however late, from FCA. It had the following statement: "WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED? If you have already experienced this specific condition and have paid to have it repaired, you may visit [XXX] to submit your reimbursement request online. Once we receive and verify the required documents, reimbursement will be sent to you within 60 days. If you have had previous repairs performed and/or already received reimbursement, you may still need to have the recall performed." I submitted my repair and proof of payment documents and they immediately closed my case because a remedy is not available. This makes no sense and contradicts the statement. Obviously I need to replace the clutch and flywheel. Now the replacement is putting off the same burning odor and I have to wait for a remedy knowing there is potential for a fire. I believe this has been an ongoing issue and should have been remedied long ago. Especially considering my vehicle is a 2018. There have been no warning indicators or lights. I drive my young grandsons around in this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the transmission slipped out of 2nd gear, with an abnormal grinding sound. The contact stated that the vehicle failed to properly accelerate. The vehicle was not repaired. The failure mileage was 68,000. VIN tool confirms parts not available.

The first instance happened on or about February 27, 2021 at mileage 48,865 I was traveling on an interstate and I completely lost all power to my transmission and my jeep started to smoke heavily as I pulled off to the side of the road. The jeep company refused to pay for the repair even though there was a recall on the clutch. After I posted on social media about the issue, Jeep reached out to me in a DM and resolved the issue. The same issue happened on or about in November/December 2022. Given my past history the the jeep I recognized the same symptoms of the clutch failing and stopped driving the jeep. I contacted several local dealers to see if they would repair it and again told me that there is nothing wrong with the clutch, and it was not covered under any recall since it was fix for the first clutch failure. I reached out to jeep through social media and was told that there was nothing they could do as there was no open recalls. Having no faith in the jeep parts I had the jeep towed to my local repair shop. It was confirmed that it was the same issue. I told them to fix the issue, but not to use any OME parts. I have had many manual tran cars and never had a clutch that went out, let alone with less than 50k miles on it. This jeep has had two (on the third) and each had less than 50 k. Given how the jeep can catch fire from this defect, it is sad that jeep does not take it seriously when life can be lost.

This vehicle underwent two recalls for clutch and pressure plate related problems yet it still happened to me twice and Jeep refuses to fix it. There is now a 3rd recall in the works. The clutch plate grenades and blows a hole through the transmission and other parts. The projectile of these parts is so very dangerous. It is clearly defective. I am paying 38000 for a useless vehicle.

Clutch flywheel/ transmission issue. 2nd time in 3 months.The other night when it happened I was on a back road and had been in 4th gear for at least 10 minutes, and going approx 38 MPH. It was cold out. The vehicle decided to only rev as if in neutral when I depressed the gas pedal. I immediately pulled over and saw sparks and smoke again before quickly shutting her down. This time I not only felt that same thud, but also what felt like a cable and a spring break loose. The clutch was at half mast with some resistance left to it.

The 4 wheel drive grinds when shifting from 2 to 4 wheel drive and will frequently shift out of 4 wheel drive on it's own.

my clutch went with 41000 on vehicle and jeep chrysler will not honor it. They say 12000/12000 is warranty. I have taking my jeep to 3 different transmission places and they all said its defective pressure plates.

The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 48 MPH, there was a burning rubber odor and a loud popping sound coming from the vehicle. The vehicle lost motive power and stalled. The contact stated that Roadside Assistance was called; while the vehicle was being raised up on the tow truck fuel started leaking from a damaged fuel line. The vehicle was towed to the local dealer who diagnosed that the clutch plate had malfunctioned and came apart creating a hole in the bell housing and damaging the fuel lines. The contact was informed that the transmission, clutch assembly, and fuel lines needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA campaign 20V124000 (Power Train) for the same failure. The failure mileage was 53,000.