2018 Jeep Wrangler Power Train

NOTICED A BURNT CLUTCH SMELL. COULD NOT ACCELERATE AFTER CLUTCH BURNT OUT. CAR WAS IN MOTION WHEN TRYING TO TRANSITION AND ACCELERATE AND THE CLUTCH STARTED BURNING AND SMOKING AND THE GAS PEDAL STOPPED ACCELERATING. *TR

I WAS NOTIFIED OF A SAFETY RECALL ON MY 2018 JEEP WRANGLER BY THE NHTSA BACK IN MAY OF 2020. I CALLED MY DEALERSHIP (CROWN CHRYSLER AND DODGE) TO SCHEDULE THE REPAIR AT THE END OF MAY. I WAS TOLD THEY WERE GOING TO ORDER THE NECESSARY PARTS TO FIX THE ISSUE AND WOULD CALL ME BACK. I NEVER RECEIVED A TELEPHONE CALL BACK FROM THEM, EVEN AFTER I CALLED BACK SEVERAL MORE TIMES OVER THE COURSE OF 3 1/2 MONTHS, TRYING TO GET THIS SAFETY RECALL FIXED. THEY ARE REFUSING TO RETURN CALLS ON THIS MATTER, REFUSING TO PERFORM THE RECALL FIX AND REFUSING TO TAKE A WRITTEN COMPLAINT FROM ME OVER THE MATTER. NOW WHEN I CALL THEM ASKING FOR AN APPOINTMENT TO FIX THE RECALL, THEY SIMPLY HANG UP ON ME. PER THIS SAFETY RECALL, MY VEHICLE HAS THE POTENTIAL TO CATCH FIRE WHILE BEING DRIVEN, PUTTING MYSELF AND FAMILY IN DANGER.

THE CLUTCH BROKE INTO PIECES AS I WAS DRIVING ON THE HIGHWAY. THE JEEP BARELY REACHED 50,000 MILES.

LOUD "CLANKING" NOISE COMING FROM REAR OF VEHICLE WHEN ACCELERATING FROM DEAD STOP AND LIGHTLY ACCELERATING FROM 5MPH.

VEHICLE WAS DRIVEN AND PUT INTO PARK. WHEN RESTARTED, EVEN THOUGH I WAS ABLE TO MOVE THE GEAR SHIFT, THE JEEP WOULD NOT MOVE OUT OF PARK. ONE DEALERSHIP SAID IT CODED AS THE TRANSMISSION CONTROL MODULE AND SUPPOSEDLY REPLACED IT ALONG WITH A TRANSMISSION FLUSH. LEFT AND DROVE THE JEEP, BUT IT FELT LIKE IT WAS ALWAYS TRYING TO SHIFT INTO GEAR. DROVE ABOUT 130 MILES AND HAD TO GET GAS EVEN THOUGH I WAS AT 3/4 TANK WHEN I PICKED IT UP AFTER "REPAIRS". TURNED THE VEHICLE OFF, GOT GAS AND RESTARTED IT. AGAIN, WOULD NOT GO INTO GEAR BUT I WAS ABLE TO MOVE THE GEAR SHIFTER.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 72 MPH, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL THE DEALER. THE CONTACT CALLED THREE DIFFERENT DEALERS, INCLUDING GLOCKNER OF ASHLAND AT 606-559-0217 (LOCATED AT 1041 GREENUP AVE, ASHLAND, KY 41101) AND WAS INFORMED NOT TO DRIVE THE VEHICLE AND TO BRING IT TO THE SHOP. THE CONTACT WAS INFORMED THAT THE EARLIEST THE VEHICLE COULD BE INSPECTED WOULD BE OCTOBER 23, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

2018 JEEP WRANGLER JK. CONSUMER WRITES IN REGARD TO A FAULTY TRANSMISSION RANGE SENSOR WHICH CAUSED VEHICLE TO NOT START ON OCCASION. *AS *JS

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.

PURCHASED NEW 2018 JEEP WRANGLER ON MONDAY APRIL 1,2019. NOTICED VEHICLE WAS LEAKING IN DRIVEWAY LESS THEN 24 HOURS AFTER PURCHASE. CALLED DEALER AND RETURNED VEHICLE FOR EVALUATION OF LEAK. ISSUE-FACTORY DEFECTIVE TRANSMISSION. HAD NOT BEEN THOROUGHLY INSPECTED PRIOR TO DELIVERY AND WAS DELIVERED TO US WITH FACTORY DEFECTIVE TRANSMISSION DUE TO CRACKED CASING.

LOOSING COMMUNICATION WITH BODY CONTROL MODULE CODE U0141 . STARTED HAPPENING AT 4300 MILES. DRIVE AROUND 25 MILES AT 70 TO 75 AND ALL GAUGES FLASH AND CYCLE. TRANSMISSION GOES INTO LIMP MODE. AND IF YOU SHUT IT OFF IT WON'T START OR CRANK OVER UNTIL IT COOLS OFF. TOOK IN TO DEALER FOR WTY REPAIR, THEY REPLACED THE FUSE BOX , BUT THAT DIDN'T FIX IT. THEY TRIED AGAIN AND GIVE UP ON IT. SAID LIGHT BAR AND WINCH VOIDED THE WTY. WHICH BOTH CONNECT AT BATTERY AND WINCH HAS NEVER BEEN USED AND LIGHT BAR VERY SELDOM. IT HAS 8300 MILES ON IT NOW IT MAY GO 2 MONTHS AND BE FINE OR IT MAY DO IT 3 TIMES IN ONE DAY. LAST TIME IN SHOP WAS 2/27/19 THEY HAD IT FOR 10 DAYS THAT'S WHEN THEY DECIDED IT WAS ACCESSORIES AND NO WTY. IT WENT ALMOST 2000 MILES NOT ACTING UP UNTIL TODAY 5/25/19.

GEAR IS STUCK IN PARK. NOT ABLE TO MOVE GEAR FROM PARK TO ANY OTHER GEAR. HAVING TO WAIT FOR A LONG PERIOD OF TIME FOR TRANSMISSION TO COOL DOWN IN ORDER TO SWITCH GEARS.

MANUAL TRANSMISSION STARTED POPPING OUT OF 2ND GEAR AROUND 9500 MILES. TRANSMISSION HAD TO BE REPLACED. AT 11,500 CREEKING NOISE WHEN TURNING LEFT/RIGHT. HAD TO HAVE REAR AXLES & REAR DIFFERENTIAL REPLACED.

DRIVING AROUND 40 MILES PER HOUR ON THE STREET, SUDDENLY IT HAD NO POWER, I STOPPED AND THE TRANSMISSION WONT TAKE ANY OTHER GEAR EXCEPT PARK.

START ENGINE, PLACE FOOT ON BRAKE PEDAL, PUT VEHICLE IN REVERSE. BEFORE EVEN LETTING FOOT COMPLETELY OFF OF BRAKE PEDAL ENGINE BEGINS TO STUTTER AND COMPLETELY STALLS OUT. HAVE TO PUT VEHICLE BACK IN PARK AND START VEHICLE BACK UP AND START PROCESS ALL OVER AGAIN HOPING THAT VEHICLES ENGINE DOES NOT CONTINUE TO STALL. STARTED HAPPENING APPROXIMATELY 3-MONTHS AGO. TOOK VEHICLE TO ROUEN CHRYSLER/DODGE/JEEP/RAM IN WOODVILLE, OHIO. THEY KEPT OVERNIGHT TO TRY TO REPLICATE ISSUE BUT STATED THAT THEY WERE NOT ABLE TO DUPLICATE. THEY DID END UP UPGRADING SOFTWARE ON A CONTROL MODULE IN HOPES THAT IT WOULD SOLVE THIS ISSUE. IT DID NOT. THEY DID STATE THAT SINCE THE ISSUE HAD BEEN DOCUMENTED ON THEIR END THAT IF A RECALL OR SAFETY ISSUE WAS RELEASED BY CHRYSLER THAT WHATEVER THE PROBLEM WAS WOULD BE FIXED AT NO CHARGE - EVEN IF VEHICLE WAS BEYOND THE MANUFACTURER WARRANTY. MY CONCERN IS THAT THIS ISSUE IS OCCURRING MORE OFTEN THAN NOT AND IS BECOMING A SERIOUS SAFETY CONCERN FOR MY FAMILY. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE A SERIOUS ACCIDENT OR INJURY OCCURS. I AM KINDLY REQUESTING THAT THE MANUFACTURER TAKE A SERIOUS LOOK AT THIS ISSUE AND CORRECT AS THEY SHOULD. IT SHOULD ALSO BE NOTED THAT I HAVE SEVERAL VIDEOS TAKEN WHERE THIS ISSUE HAS OCCURRED ON SEVERAL DIFFERENT OCCASIONS. THANK YOU.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE SHOOK PROFUSELY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LAWLESS CHRYSLER DODGE JEEP RAM (888-384-4956, LOCATED AT 196 LEXINGTON ST, WOBURN, MA 01801) WHERE IT WAS DIAGNOSED THAT THE DAMPER NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT SOMEONE WOULD BE SENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE CONTACT STATED THAT NO ONE WAS SENT AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE ENTIRE FRONT END OF THE VEHICLE SHOOK AND WOBBLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO REED CHRYSLER DODGE JEEP RAM HYUNDAI (888-459-1976, LOCATED AT 3100 S, US-169, ST JOSEPH, MO 64503) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,800.

I ENTERED A PARKING SPACE AND WAS NOT WITHIN THE LINES. I BACKED UP ABOUT 2 FEET AND FELT A SUDDEN STOP AND 'CLUNK.' I COULD NOT MOVE THE SHIFTER AT ALL. THE DASH DISPLAY SAID 'PARK LOCK.' IT INSTRUCTED ME TO TURN THE CAR OF AND THEN PUT IT BACK IN GEAR. AFTER 3 ATTEMPTS TO DO THAT (I MAY HAVE BEEN RUSHED THE FIRST 2 TIMES) THE I WAS ABLE TO PUT IT IN GEAR. THERE ARE FEWER THAN 500 MILES ON THIS NEW VEHICLE. IT HASN'T HAPENED AGAIN, BUT THIS SEEMS VERY DANGEROUS. I HAVE AN APPOINTMENT TO TAKE IT TO THE DEALER.

DRIVE TRAIN VIBRATION MOST NOTICEABLE BETWEEN 59 - 64 MPH. VIBRATION IN STEERING WHEEL, DRIVER AND PASSENGER FRONT SEATS, FLOOR PANS. 10/3 - 10/8/18 DEALER INSPECTED ENTIRE VEHICLE, BALANCED, ROAD FORCE TESTED TIRES FOUND ALL WITHIN SPEC AND BALANCED WITH NO INDEXING REQUIRED. IN ADDITION TO EXTENSIVE ROAD TESTING, EVALUATION, THE SERVICE DEPARTMENT TEMPORARILY REPLACED 2018 JLU RUBICON WHEELS/TIRES WITH WHEELS/ROAD FRIENDLY TIRES FROM OTHER WRANGLER MODEL AND DRIVE TRAIN VIBRATION WAS STILL PRESENT. DEALER SERVICE SHOP FOREMAN INDICATED TRANSMISSION, TORQUE CONVERTER OR DRIVE SHAFT OUT OF BALANCE BUT NEEDED GUIDANCE FROM CHRYSLER ENGINEERING ON NEXT STEPS AND PROPOSED RESOLUTION. MET WITH CHRYSLER ENGINEERING AT DEALERSHIP SERVICE DEPARTMENT 10/22/18 AND CHRYSLER ENGINEER STATED IT'S THE TIRES AND AFTER ANOTHER BALANCE AND ROAD FORCE TEST INFORMED ME EVERYTHING WAS WITHIN SPECIFICATIONS AND THEY ROTATED TIRES FRONT TO BACK. NO CHANGES TO PROBLEM AND VIBRATION STILL EXISTS. I'VE HAD THE TIRES/WHEELS BALANCED AND ROAD FORCE TESTED BY AN INDEPENDENT 3RD PARTY AND NOW TWICE BY THE DEALERSHIP. VEHICLE IS LESS THAN 2 MONTHS OLD AND 1300 MILES.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, ONE WEEK AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE SHUT DOWN. THE SERVICE TRANSMISSION AND THE SERVICE ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE CHAMPION CHRYSLER JEEP DODGE DEALER (9655 FIRESTONE BLVD, DOWNEY, CA 90241, 562-231-3500) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE MODULE INSIDE THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GIVE MORE TIME FOR FURTHER TESTING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TRANSMISSION WAS REPLACED. THE CONTACT HAD NOT YET RETRIEVED THE VEHICLE TO DETERMINE IF IT WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE THE VEHICLE WAS PARKED OUTSIDE OF THE CONTACT'S PARENT'S HOUSE, IT ROLLED AWAY AND STOPPED AGAINST THE GRILL OF HER PARENT'S VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ALL AMERICAN CHRYSLER, JEEP, DODGE, RAM OF ODESSA AT (432) 614-0801 (LOCATED AT 2510 E 8TH ST, ODESSA, TX 79762) AND WAS INFORMED TO LEAVE THE VEHICLE FOR THREE WEEKS FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,695.

MOST RECENT INCIDENT: SUNDAY NEAR FRANKFURT AIRPORT THE ERROR CODE READ " SERVICE SHIFTER" AND THE ORANGE SERVICE ENGINE LIGHT CAME ON WHILE DRIVING. I DROVE INTO THE CAR PARK THEN TRIED TO SHIFT FROM DRIVE TO PARK AND THE JEEP LOCKED IN NEUTRAL. THE JEEP LOCKED UP AS IF IT WAS IN PARK SO WE COULD NOT PUSH OR PULL THE VEHICLE. I ALSO COULD NOT TURN THE VEHICLE OFF COMPLETELY. THE INTERIOR LIGHTS WERE ON AND I COULD NOT TURN THEM OFF VIA THE IGNITION. THIS IS WHY THE BATTERY WAS DRAINED. THE CAR SAT SINCE SUNDAY ON UNTIL IT WAS TOWED AND YOUR STAFF WAS ABLE TO LOOK AT IT. PICTURES WILL FOLLOW IN THE NEXT EMAIL. PLEASE PULL ENTIRE DIAGNOSTIC HISTORY IF POSSIBLE. FIRST INCIDENT: VEHICLE DID THE SAME THING ON VOGELWEH AIR FORCE BASE. IT WAS TOWED TO MUM MATTUSCH. WHEN THEY LOOKED AT IT THE DIAGNOSIS WAS LOW BATTERY. IT WAS EXPLAINED THE DRAW ON THE BATTERY BY THE VEHICLE BUT SHOWED NO ISSUE AS THE VEHICLE WAS DRAINED AND UPON CHARGING THE BATTERY THAT MUST REBOOT THE ERROR CODE.

VEHICLE WAS PARKED AND WOULD NOT ENGAGE INTO A GEAR. I TURNED OFF AND RESTARTED AND WAS ABLE TO GET INTRO GEAR, AND ENGINE LIGHT WAS ON, IT WOULD NOT GET OUT OF 6TH GEAR, BROUGHT TO DEALER AND THEY SAID TRANSMISSION NEEDED A RE FLASH, AND IT WAS GOOD, NEXT DAY IT WOULD NOT GO INTO GEAR, I SHIFTED TRANSFER CASE FROM 2H TO 4H BACK TO 2H AND ENGINE LIGHT WAS ON, I WAS ABLE TO DRIVE TO DEALERSHIP. I WAS TOLD THAT THEY ARE PUTTING IN A NEW TRANSMISSION AND AM WAITING FOR COMPLETION. I DO NOT FEEL SAFE WITH THIS VEHICLE AND AM LOOKING FOR A BUY BACK FROM MANUFACTURE, VEHICLE ONLY HAS 1,500 MILES ON IT. *TT UPDATED 9/20/18*JB