264 complaints reported

2019 Jeep Wrangler Steering

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
264
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2019

LOOSE STEERING CAN'T KEEP VEHICLE IN LANE EXCESS PLAY IN STEERING WHEEL HAVE TO KEEP MOVING STEERING WHEEL BACK AND FORTH BEEN TO DEALER 3 TIMES REPLACE TRACK BAR AND ALIGNMENT NO BETTER 1 DEALER SAID THAT ALL DRIVE LIKE THAT .VERY DANGEROUS,MY WIFE WILL NOT DRIVE

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2019
Feb 2019

LOOSE STEERING TOOK TO THE DEALER AND THEY SAID ITS NORMAL IN A JEEP TO HAVE THAT LOOSE STEERING AND NOTHING WAS DONE IT IS VERY DANGEROUS TO DRIVE

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Feb 2019

LOOSE STEERING, LOTS OF PLAY ON CENTER, VERY HARD TO STEER ON BACK ROADS, CONSTANT ADJUSTMENT REQUIRED TO STAY STRAIGHT. 3 INCHES OF PLAY IN EACH DIRECTION WITH NO MOVEMENT OF VEHICLE. NOT SAFE TO OPERATE ON 2 LANE ROADS

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Feb 2019

STEERING HAS A DEAD SPACE, ABOUT A 1.5" TO 2" UNTIL IT STARTS TURNING. WHILE GOING OVER 50MPH IT TENDS TO DRIFT AWAY FROM THE ROAD. I'M CONSTANTLY ADJUSTING MY STEERING.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jan 2019

STEERING STIFFENS UP AT 50MPH AND UP.UNABLE TO SHIFT LANES,IT LOOSENS BACK SUDDENLY WHEN SPEEED DROPS TO 30 AND BELOW CAUSING CAR TO SWAY IF NOT PAYING ATTENTION

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Jan 2019

LOOSE STEERING, AND WANDERING WITH EXTREME WOBBLING WHEN HITTING ANY VARIATION IN ROAD SURFACES. CERTAINLY HAS AN UNSAFE FEELING AT HIGHWAY SPEEDS. SOMETHING IS NOT RIGHT IN THE DESIGN OF EITHER THE STEERING BOXES AND OR FRONT END SUSPENSION COMPONENTS OF THIS VEHICLE. ALREADY HAD STEERING DAMPER REPLACED WITH NO IMPROVEMENTS.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jan 2019

I RECEIVED THE RUBICON ON 12/8/19. LESS THAN 2K PAVEMENT MILES LATER, ON 1/7/19 I EXPERIENCED SEVERE INTERMITTENT POWER STEERING FAILURE. I LEFT WORK AT 6P, 40 DEGREES, NO PRECIPITATION. AFTER DRIVING 1/5 MILE, 10 MPH, I PULLED TO A STOP TO YIELD ON TO A 4 LANE HIGHWAY. AFTER STOPPING BRIEFLY, I PULLED ONTO THE HIGHWAY IN VERY DENSE RUSH HOUR TRAFFIC ONLY TO FIND I HAD NO POWER STEERING. I GOT TWO LANES OVER TO THE TURNING LANE AND PULLED TO A STOP AT THE TRAFFIC LIGHT. THE POWER STEERING CAME BACK ON. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT ONTO THE HIGHLY TRAVELED, EXTREMELY WINDY ROAD. A COUPLE HUNDRED FEET ONTO THAT ROAD, DRIVING 20 MPH, THE POWER STEERING TURNED OFF AGAIN. I PULLED INTO A HOUSING DEVELOPMENT, TURNED THE VEHICLE OFF, WAITED SOME TIME, THEN BACK ON. I TRAVELED THROUGH THE DEVELOPMENT AT 10 MPH AND THE POWER STEERING REMAINED ON. I TURNED BACK ON TO THE MAIN ROAD, A FEW MINUTES LATER THE POWER STEERING AGAIN TURNED OFF. THE POWER STEERING CONTINUED TO TURN OFF AND ON FOR THE NEXT HOUR OF DRIVING 5 MPH TO 50 MPH ON WINDY ROADS THAT WERE FILLED WITH BUMPER TO BUMPER TRAFFIC. THE POWER STEERING TURNED OFF AND ON NO MATTER WHAT SPEED OR WHAT DIRECTION I WAS GOING. I GOT THE VEHICLE TO DIEHL DEALERSHIP THAT EVENING. IT IS NOW 11 DAYS LATER AND THEY HAVE STILL NOT PERFORMED ANY SERVICE ON MY VEHICLE. JEEP HAS NOT ACKNOWLEDGED THE SITUATION TO MY KNOWLEDGE SO DIEHL SERVICE IS JUST GUESSING HOW TO FIX THIS LIFE THREATENING SITUATION. THE JEEP WAS LESS THAN ONE MONTH OLD WHEN THIS HAPPENED. I AM NOW PAYING FOR A 55K VEHICLE THAT I HAVEN'T HAD IN MY POSSESSION FOR ALMOST TWO WEEKS.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Jan 2019

LOOSE STEERING/"DEAD SPOT" CAUSES THERE TO BE PLAY WHEN ATTEMPTING TO DRIVE STRAIGHT. THIS CAN CAUSE THE VEHICLE TO BE DIFFICULT TO MAINTAIN A STRAIGHT PATH. EVEN MORE PRONOUNCED AT HIGHWAY SPEEDS. DEALERSHIPS DESCRIBE THE VEHICLE AS "OPERATING AS DESIGNED"

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jan 2019

STEERING: VEHICLE WANDERS AND STEERING IS LOOSE IN EFFORTS TO CORRECT DIRECTION. ANGLE OF ROAD SURFACE SUCH AS CROWN SOMETIMES RESULTS IN UNEXPECTED DIRECTION CHANGE TOWARD ANOTHER LANE AND THE SLOP IN THE STEERING ITSELF MAKES IT CHALLENGING TO CORRECT WITHOUT OVER-CORRECTION. IN TRAFFIC THIS RESULTS IN INTENSE EFFORT TO MAINTAIN POSITION WHICH RESULTS IN INCREASED PHYSICAL AND MENTAL FATIGUE OVER RELATIVELY LONG DRIVES. THE STEERING SEEMS INCONSISTENT AS IT VARIES FROM MINIMALLY PROBLEMATIC TO A WHITE-KNUCKLE DRIVING EXPERIENCE. HAVE NOT BEEN ABLE TO DETERMINE IF THIS IS DUE TO ROAD CONDITION VERSUS STEERING COMPONENT. DEALER HAS PERFORMED THE V41 STEERING DAMPER RECALL WHICH IMPROVED ONLY EXCESSIVE WHEEL SHUDDER WHEN DRIVING OVER ROAD IMPERFECTIONS AND DID NOTHING TO IMPROVE THE WANDERING/LOOSENESS. THEY ALSO DID ADJUST ALIGNMENT WHICH THEY SAID WAS OFF SLIGHTLY. NO NOTABLE IMPROVEMENT FROM THAT. I HAVE ADVISED DEALER THAT THE REPAIR EFFORT WAS NOT EFFECTIVE AND I WILL NOW HAVE TO TAKE THE VEHICLE BACK IN, BUT THEY TEND TO JUST PROVIDE THE ?IT?S A JEEP - THAT?S THE WAY THEY ARE? LINE. THE STEERING IN THE JEEP IS NOT TYPICAL AND I SEE SIMILAR COMPLAINTS IN FORUMS WHERE A SINGLE THREAD HAS HALF A MILLION VIEWS. SOMETHING IS NOT RIGHT HERE.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2019
Jan 2019

PURCHASED VEHICLE NEW AND IMMEDIATELY NOTICED THAT IT WAS VERY DIFFICULT TO KEEP THE VEHICLE STRAIGHT AT LOW SPEEDS OR IN ONE LANE AT HIGHWAY SPEEDS. RETURNED VEHICLE TO DEALERSHIP FOR TROUBLESHOOTING. AFTER FOUR DAYS THEY RETURNED THE VEHICLE STATING ON PAPERWORK THAT IT WAS "AS GOOD AS IT CAN BE." VEHICLE CONTINUED TO WANDER EVEN WORSE AFTER FIX. THIS VEHICLE NOW FEELS UNSAFE TO DRIVE AT HIGHWAY SPEEDS.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2019
Jan 2019

MY STEERING WHEEL WAS NOT CENTERED SINCE I FIRST GOT THE CAR WHICH WAS ABOUT 3 WEEKS AGO. IT HAS ALREADY BEEN IN SERVICE 3 TIMES. BEEN AT THE DEALERSHIP FOR 4 DAYS OUT OF THE 3 WEEKS. THEY DID THE ALIGNMENT TWICE AND IT DID NOT SOLVED. THE STEERING WHEELS ALSO WAUNDERS AND DOES NOT TRACK PROPERLY. IT IS VERY SCARY DRIVING ON THE HIGH WAY WHILE TRYING TO MAINTAIN CONTROL OF THE CAR TO STAY INSIDE THE LANES. DEFINITELY A DEAD SPOT AND THE STEERING WHEEL DOES NOT RESPONSE WELL. MY CAR IS STILL AT THE DEALERSHIP. BRAND NEW CAR AND NO SOLUTION AT THE MOMENT. ALSO THE RADIATOR FAN IS VERY LOUD AND UNUSUAL BUT I WAS JUST TOLD IT IS COMMON. ALSO MY AUTOMATIC ENGINE SHUT OFF DOES NOT WORK AT TIMES.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2019
Jan 2019

EXCESS PLAY IN STEERING WHILE DRIVING. THE EXCESS PLAY GETS WORSE AT HIGHWAY SPEEDS AND REQUIRES CONSTANT SMALL CORRECTIONS IN THE STEERING IN ORDER TO STAY IN YOUR LANE. THIS "WANDERING" OF THE VEHICLE GETS DANGEROUS AS YOUR ARE CONSTANTLY TRYING TO KEEP THE VEHICLE FROM WANDERING INTO OTHER LANES. NEEDLES TO SAY, IT IS ALSO EXHAUSTING ON TRIPS. THIS IS A KNOWN ISSUE BY THE MANUFACTURE HOWEVER IS NOT AFFECTING ALL OF THE WRANGLES AS SOME OF THEM HAVE NO STEERING ISSUES WHATSOEVER. MOST DEALERSHIPS WILL TELL YOU THAT THE VEHICLE DRIVES AS DESIGNED, HOWEVER, THIS IS MY 4TH WRANGLER AND I HAVE NEVER FELT THIS PLAY IN STEERING BEFORE. I HAVE TEST DRIVEN SIX WRANGLERS IN 2019 AND SOME DRIVE PERFECT, SO I KNOW THE VEHICLE CAN DRIVE MUCH BETTER AND THE "LOOSE" STEERING IS NOT DRIVING AS DESIGNED. IF IT IS, JEEP HAS A REAL PROBLEM ON THEIR HANDS AS THIS WILL CAUSE ACCIDENTS.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2019
Dec 2018

CAR AS A VERY OBVIOUS STEERING PLAY, MORE OBVIOUS AT SPEED ABOVE 40MPH. THE JEEP IS HARD TO KEEP ON LANE IN NORMAL HIGHWAY DRIVING AND DANGEROUS.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2018
Apr 2018

JEEP WANDERS BACK AND FORTH BETWEEN LANES. THE AMOUNT OF EFFORT TO KEEP IT STRAIGHT IS EXHAUSTING.

Type: Vehicle, Vehicle: 2019 JEEP WRANGLER, Manufacturer: Chrysler (FCA US, LLC)
Incident: Nov 2018

Trend Over Time

Complaints by year

Quick Summary

The 2019 Jeep Wrangler has 264 Steering complaints on file. Review the timeline above for detailed owner experiences.