2004 Kia Sorento Engine

JUST NORMAL DRIVING THE RESERVE RADIATOR TANK SPLIT AT THE SEEM. THE CAR HAS 60,000 MILES ON IT. IT LEAKED ALL OVER IN MY GARAGE AND MY TWO PUPPIES ALMOST LICKED UP THE COOLANT FROM THE FLOOR. *TR

CRANKSHAFT PULLEY BOLT - THIS IS A RECALLED PART THAT WAS REPLACED IN 2008. SNAPPED OFF WHILE DRIVING. THANKFULLY NOT ON THE FREEWAY WHEN IT HAPPENED. REPLACEMENT IS JUST AS FAULTY AS ORIGINAL. MANY MULTIPLE KIA OWNERS HAVE REPORTED THIS PROBLEM SOME HAVE HAD THIS SAME OCCURRENCE HAPPEN A THIRD TIME. OBVIOUSLY, REPLACEMENT BOLT IS NOT WORKING EITHER AND CANNOT SURVIVE THE STRESS THAT IS NEEDED TO OPERATE SAFELY. THIS IS A COSTLY AND TIMELY REPAIR TO REPLACE A BOLT THAT SHOULD LAST MORE THAN 2 1/2 YEARS. NEEDS TO BE RECALLED AND REPLACED WITH A BETTER QUALITY BOLT. CALLED KIA AND THEY WILL NOT REPAIR, STATE OUT OF 1 1/2 YEAR WARRANTY. 1ST YEAR OF CAR OWNERSHIP, CAR STALLED WHILE TURNING LEFT WITH ONCOMING TRAFFIC APPROACHING DUE TO THREE FAULTY STARTER COILS. KIA NEEDS TO BE HELD RESPONSIBLE FOR THEIR LESS THAN RELIABLE VEHICLES. POOR QUALITY PARTS. ELECTRICAL SYSTEM ALSO FAULTY, HEADLIGHTS AND BRAKE LIGHTS CONSISTENTLY GO OUT.

TL* THE CONTACT OWNS A 2004 KIA SORRENTO. THE CONTACT WAS TRAVELING 15 MPH WHEN THE CRANKSHAFT BOLT FRACTURED AND CAUSED DAMAGE TO THE CRANK POSITION SENSOR, TIMING BELT, DAMPER PULLEY, AND THE CRANKSHAFT SPROCKET. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE CRANKSHAFT WOULD NEED TO BE REPLACED. THE DEALER ALSO ADVISED REPLACING THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 76,000.

I WAS DRIVING ALONG THE INTERSTATE AT APROX. 70 MPH. I HEARD A TICKING NOISE AND LOOKED AT THE DASH. NO WARNING LIGHTS. I ROLLED THE WINDOW UP, COULD NOT HEAR THE NOISE ANY LONGER AND CONTINUED DOWN THE ROAD. I ROLLED THE WINDOW BACK DOWN, THE TICKING GOT LOUDER, ALL LIGHTS ON THE DASH LIGHT UP, ENGINE STALLS, AND AS I'M MOVING TO THE EMERGENCY LANE, THE TEMP. GAUGE MOVES TO THE RED. THE VEHICLE HAS 155,000 MILES ON IT SO THE WARRANTY IS UP. HOWEVER, THIS PROBLEM OCCURRED BECAUSE OF THE FLUID LEAKING OUT OF THE WATER RESERVOIR. IF KIA WAS AWARE OF THIS PROBLEM AND DID NOT ISSUE A RECALL, KNOWING THAT THIS COULD CAUSE SERIOUS ENGINE PROBLEMS, WHY ARE THEY NOT RESPONSIBLE FOR THIS MOTOR? THE REPAIRS ARE GOING TO COST MORE THAN 5000 DOLLARS AND THAT IS IF I CAN FIND A REPLACEMENT MOTOR FROM A SECONDARY DEALER. I HAVE CONSIDERED TRYING TO FIND A USED MOTOR BUT I AM NOW HEARING THAT THIS PARTICULAR MOTOR HAS HAD A PROBLEM WITH THE #6 CYLINDER WALL FAILING, AND I DO NOT WANT TO SINK THAT KIND OF MONEY INTO THIS VEHICLE WITHOUT THE ASSURANCE THAT I WILL NOT HAVE TO GO THROUGH THIS AGAIN IN 6 MONTHS. HAS ANYONE ELSE HEARD OF THIS? ARE THERE ANY CLASS ACTION SUITS AGAINST KIA? THIS SHOULD NOT BE TOLERATED. IF YOU SPEND 28,000 DOLLARS ON A VEHICLE, CHANGE THE OIL EVERY 3 TO 5 THOUSAND MILES, YOU SHOULD EXPECT MORE THAN 155,000 MILES OUT OF IT. KIA SHOULD BE HELD ACCOUNTABLE! *TR

I WAS DRIVING MY CHILDREN IN THE SUMMER AND MY ENGINE BEGAN SQUEALING VERY LOUDLY, THE A/C STOPPED WORKING, AND THE STEERING LOCKED UP. WE TOOK THE CAR TO GET IT FIXED AND THEY SAID THE CRANK SHAFT BOLT IN THE ENGINE HAD BROKEN COMPLETELY. THEY SAID THE ONLY THING WE COULD DO IS REPLACE THE ENTIRE ENGINE, WHICH IS $4000. WE FOUND SOMEONE WHO REPLACED THE BOLT, BECAUSE WE COULDN'T AFFORD A NEW ENGINE, AND NOW THE HEAT DOESN'T WORK, IT STILL SQUEALS, AND OUR RADIO COMPLETELY STOPPED WORKING AS WELL. WE HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE, AND WE ARE ONLY AT 65000 MILES. *TR

TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE ENGINE COMPLETELY STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CRANK BOLT WAS SHEARED AND THE ENGINE HERMETIC BALANCER COMPLETELY DETACHED FROM THE VEHICLE. THE TECHNICIAN ADVISED THAT THE FAILURE WAS VERY UNUSUAL. THE DEALER REPLACED THE CRANK BOLT AND THE OWNER WAS RESPONSIBLE FOR THE ADDITIONAL REPAIR EXPENSES. THE VEHICLE WAS REPAIRED. IN ADDITION, THERE WERE CERTAIN AREAS THE VEHICLE EXTERIOR PAINT SUSTAINED EXCESSIVE CHIPPING AFTER THE DEFECTIVE SURFACE WAS TOUCHED UP WITH PAINT. ALSO, THE ENGINE OVERHEATED AND THE TEMPERATURE GAUGE FAILED TO FUNCTION CORRECTLY, EVEN THOUGH THE THERMOSTAT WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

TL*THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT SPUN OUT OF CONTROL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THAT THE CRANKSHAFT BOLT BROKE OFF IN THE ENGINE, THE PULLEYS FELL OFF AND THE TWO BELTS BROKE. THE DEALER REPAIRED THE VEHICLE BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE VEHICLE HAD BEEN REPAIRED ALREADY. THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN. THE CONTACT REFERENCED A MANUFACTURER'S RECALL FOR THE CRANK SHAFT BOLT. THE VEHICLE WAS INSPECTED AND THE DIAGNOSIS WAS A DEFECTIVE CRANKSHAFT SENSOR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS 108,850.

WHILE DRIVING IN THE FAST LANE ON THE INTERSTATE, MY 2004 KIA SORENTO OVERHEATED AND THE ENGINE SEIZED, WE WERE ABLE TO COAST OFF THE FREEWAY AT AN EXIT AND PULL OVER SAFELY. UPON INSPECTION, WE NOTICED THE COOLANT RESERVOIR WAS CRACKED ON THE BOTTOM, ALLOWING ALL THE COOLANT TO LEAK OUT. AFTER A LITTLE RESEARCH, I FOUND THE TSB ABOUT THIS OLD MODEL COOLANT RESERVOIR CRACKING AND A NEW MODEL WAS OUT. THIS DAMAGED TANK CAUSED MY ENGINE TO OVERHEAT, SEIZE ON THE FREEWAY AND NOW HAS BLOWN THE HEAD GASKET AND WARPED THE ALUMINUM HEADS. WHY WASN'T I TOLD THAT THESE TANKS WERE A PROBLEM, I HAD MY OIL CHANGED AT THE DEALERSHIP 3 WEEKS PRIOR AND 3 MONTHS BEFORE THAT, NOBODY SAID ANYTHING. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WE HAVE A 2004 KIA SORENTO AUTOMOBILE THAT HAD AN ISSUE WITH THE CRANKSHAFT BOLT IN SEPT. 2009. THE REPAIR COST OVER $1000.00. WE LATER FOUND OUT THAT THERE WAS SOME KIND OF "REPAIR CAMPAIGN" (SC072) FOR THE SAME ISSUE. WHEN WE CONTACTED KIA CUSTOMER SERVICE FOR REPAIR REIMBURSEMENT WE WERE TOLD OUR VEHICLE WAS MANUFACTURED 11 DAYS AFTER THE VEHICLES INVOLVED IN THE RECALL. KIA OFFERED NO GRACE PERIOD AND TOLD US THERE WAS NOTHING THEY COULD DO. ON SATURDAY, 5/8/10, THE SAME BOLT BROKE AGAIN WHICH RENDERS THE VEHICLE UNDRIVEABLE. IF THIS BOLT WERE TO BREAK WHILE THE VEHICLE WAS OPERATING AT HIGHWAY SPEED THE CONSEQUENCES WOULD BE CATASTROPHIC. THE VEHICLE HAS BEEN TOWED BACK TO BILL DODGE KIA IN WESTBROOK, ME. AGAIN FOR REPAIR, AND HAS BEEN DOCUMENTED AS KIA CASE # [XXX] . THE CASE WAS OPENED BY CONTACTING KIA CUSTOMER SERVICE (ALBERT) AT 800-333-4542, EXT. 45060. THE KIA REGIONAL MANAGER FOR THIS PART OF THE U.S. IS GARY AIROLDI AND KIA WOULD NOT PROVIDE ANY ADDITIONAL CONTACT INFORMATION FOR MR. AIROLDI. I CAN'T HELP BUT WONDER IF THE STATE OF MAINE SHOULDN'T LEAD THE WAY IN FORCING KIA MOTORS INTO A NATIONAL RECALL AND REPAIR EFFORT FOR ALL OF THEIR VEHICLES IMPACTED BY THIS DEFECT AND REIMBURSE THOSE WHO HAVE INCURRED OUT OF POCKET EXPENSES AND/OR INJURIES AS A RESULT. OUR DESIRE IS TO HAVE THE VEHICLE REPAIRED AT NO COST (CONSIDERING THE PREVIOUS REPAIR CAMPAIGN) AND TO RECOUP THE $1030.30 SPENT ON THE PREVIOUS REPAIR. THANK YOU VERY MUCH FOR REVIEWING OUR INQUIRY AND WE APPRECIATE ANY ASSISTANCE YOU CAN OFFER. PLEASE DON'T HESITATE TO ALSO CONTACT ME AT WORK AT [XXX] . [XXX] *TR

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE VIBRATION DAMPER ON THE FRONT OF THE CRANK SHAFT FAILED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE HAD BEEN A RECALL, BUT HIS VIN WAS NOT INCLUDED, EVEN THOUGH HIS VEHICLE WAS EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 71,000.

I BOUGHT A KIA BACK IN 2006. THE KIA WAS A 2004 SORENTO. AFTER HAVING THIS VEHICLE FOR ONE YEAR THE COOLANT STARTED LEAKING. THE DEALERSHIP STATED THAT THE COOLANT CASE WAS CRACKED. THEY FIXED IT AND WHEN I PICKED THE CAR UP I DROVE OFF AND 10 MINUTES LATER REALIZED MY CAR WAS OVERHEATING. I STOPPED AND POPPED THE HOOD AND REALIZED THEY DIDN'T RECONNECT MY FAN BELTS. THEN IN 2007 I WAS HEARING SOME NOISE IN THE ENGINE AND THE NEXT DAY THE POWER STEERING LOCKED UP AND THE CAR WOULD BARELY MOVE. COME TO FIND OUT MY CRANK SHAFT BOLT HAD BROKEN. THE CAR WAS UNDER WARRANTY BUT THEY WOULD NOT PAY FOR IT TO BE REPLACED STATING THAT I DIDN'T CHANGE THE OIL. I ARGUED WITH THEM AND NOTHING. REMIND YOU THE QUOTE ON FIXING THIS PROBLEM THE RIGHT WAY COST CLOSE TO 9,000.00. I PAID THEM 900.00 TO REPLACE BOLT AND SHOVE IT BACK IN THERE AND HOPE THAT IT WOULD LAST. ON FRIDAY NOV OF 2010 MY HUSBAND WAS DRIVING THE CAR AND THE CRANK SHAFT BOLT FELL OUT ALMOST CAUSING AN ACCIDENT. I STILL OWE ONE YEAR ON THIS VEHICLE AND IT DOESN'T WORK. I HAVE READ SEVERAL COMPLAINTS ON THE INTERNET ABOUT THE EXACT SAME PROBLEMS THAT HAVE OCCURRED IN 2004 KIA SORENTO. I FEEL THIS IS A DEFECT IN THEIR PRODUCT AND THAT THEY SHOULD HALF TO PAY FOR ALL THESE PEOPLES PROBLEMS WITH THIS VEHICLE. THERE WAS ALSO A RECALL ON 03 AND 06 MODELS ON CRANK SHAFT BOLTS. TELL ME THERE ISN'T A CONSISTENT PROBLEM. *TR

MY 2004 KIA SORENTO WAS IN THE DEALERSHIP FOR DIAGNOSTICS DUE TO ENGINE MISFIRE. DURING WHICH PHIL SMITH KIA TECHNICIANS GAVE MY COOLING SYSTEM GREEN CHECK THAT ALL WAS OK. APPROXIMATELY TEN MILES AFTERWARDS THE ENGINE SUFFERED FAILURE, HEADGASKET BLOWN. VEHICLE WAS TOWED TO THE DEALERSHIP. WAS ADVISED BY SERVICE MANAGER WHEN THEY STARTED THE VEHICLE THE ENGINE SEIZED. DEALERSHIP IS REFUSING TO COVER UNDER WARRANTY, CLAIMING THAT THE CAR OVERHEATED CAUSING THE FAILURE. THE EVEN OCCURRED WITHIN 5 MINUTES OF THE CAR STARTING AND IT NEVER OVERHEATED. I HAVE CONTACTED KIA CONSUMER AND RECEIVED NO ASSISTANCE. DESPITE HAVING DOCUMENTATION TO SUPPORT THE COOLING SYSTEM WAS FINE, THEY WILL NOT ACCEPT THE CLAIM. I AM FORCED TO PAY FOR CHARGES RELATING TO THE ENGINE TEAR DOWN, APPROXIMATELY $400 BEFORE THEY WILL RELEASE MY VEHICLE BACK TO ME. I WILL THEN HAVE TO TAKE IT ELSEWHERE TO BE REPAIRED. *TR

MY RESPONSE IS TO THE PERSON WHO FILED THE BELOW COMPLAINT: MINE WAS 2004 SAME EXACT THING HAPPENED TO ME 6500. FOR NEW ENGINE! ABSOLUTELY NOTHING WAS COVERED BY KIA EXCUSE AFTER EXCUSE I ALSO HAD ALL RECORDS ON THE CAR. I ALSO HAD IN WRITING TEN DAYS BEFORE PROOF THAT THEIR WAS NOT A CRACK IN RESERVOIR BECAUSE I HAD SERVICE DONE---KIA'S RESPONSE WAS THAT I MUST HAVE KNOWN I HAD ISSUES WITH THE CAR IF I TOOK IT IN FOR SERVICE...MIND YOU THIS WAS MY NORMAL 3 MONTH-3000 MILE NORMAL ROUTINE CHECK UP...........KIA IS HORRIBLE...... I AM ON BOARD WITH YOU FOR CLASS ACTION SUIT TO GET MY MONEY BACK THAT THEY SHOULD HAVE PAID FOR!!! MY 2003 KIA SORENTO STOPPED WITH NO WARNING OR INDICATION OF A PROBLEM AT 67,735 MILES DUE TO WHAT WAS LATER DETERMINED TO BE ENGINE OVERHEATING. AT FIRST THE KIA DEALER SAID IT WAS DUE TO THE COOLANT RESERVOIR CRACKING AND GOING EMPTY. SINCE THIS IS NOT A PART OF THE ENGINES ACTUAL MEANS OF COOLING, THEY CHANGED THEIR STORY TO THE THERMOSTAT FAILED. KIA SAID THAT THIS PORTION OF THE WARRANTY PASSED AT 65,000 MILES. THEIR WARRANTY SAYS 100,000 MILES. COST OVER $3,600.00 TO REPAIR, SIMILAR SITUATION AT 80,000 MILES FOR $1,400.00. STILL NO WARRANTY COVERAGE. I HAVE FURNISHED COMPLETE MAINTENANCE RECORDS SHOWING MAINTENANCE AT EVERY INTERVAL REQUIRED BY KIA. LOOKING FOR SOME ONE TO JOIN IN A CLASS ACTION SUIT. *TR

NO PROBLEMS BEFORE HAND TO INDICATE THERE WAS A PROBLEM UNTIL COMPLETE POWER LOSS WITH ENGINE FAILURE, WITHIN A 50 SECOND SPAN OF DRIVING ON INTERSTATE. THIS WAS THE ONLY FAILURE , AS STATED, WITH THIS CAR. NOTHING COULD BE DONE. THE COOLANT RESERVOIR TANK WAS FAULTY ON THIS MODEL . INFORMED OF THIS FROM THE DEALERSHIP AND LOCAL CORPORATE REP., AFTER THE FACT. I WAS NEVER INFORMED OF THIS FAULTY PART AT ANY TIME. EVEN WHEN CAR SERVICED. THIS WAS A 3 YEAR KNOWN FAULTY PART THAT MANUFACTURER KNEW ABOUT. CAR WAS NEW WHEN BOUGHT. HAD A ENGINE WARRANTY OF 10/100,000. I ONLY HAD 5 YEARS AND 77,000 ON CAR. CAR CORPORATION REFUSES TO HONOR OR DEAL WITH REPLACING ENGINE. WAS TOLD THE FIRST WEEK TWICE IT WOULD BE COVERED. LOCAL CORP. REP. THEN SAID NO TO WARRANTY COVERAGE. I HAVE SINCE PAY FOR A NEW ENGINE OUT OF MY OWN POCKET. *TR

ON SAT. SEPT. 12, 2009, I WAS ON THE EXPRESS WAY AND NOTICED THAT MY 2004 KIA SORENTO WAS SLOWING DOWN. I IMMEDIATELY LOOKED AT MY DASHBOARD TO SEE IF ANY LIGHTS WERE ON, NONE ON. I THEN NOTICED THAT MY HEAT GAUGE WAS AT H. I IMMEDIATELY PULLED OF AT THE NEXT EXIT AND THERE WAS A GAS STATION AT THE CORNER. STEAM STARTED TO COME FROM UNDER THE HOOD AND FLUID FROM UNDER THE CAR. I HAD IT TOWED HOME BECAUSE IT WOULD NOT START. I THEN HAD IT TOWED TO A KIA DEALERSHIP SERVICE DEPT AND THEY LOOKED AT THE VEHICLE. THE SERVICE MANAGER CALLED TO INFORM ME THAT MY ENGINE WAS GONE. I SAID GONE. HOW DID THAT HAPPEN. HE SAID BECAUSE I DROVE IT TOO LONG AFTER IT STARTED TO SHUT OFF. II EXPLAINED THE CAR WAS SLOWING DOWN AND I IMMEDIATELY PULLED OFF THE EXPRESS WAY TO A GAS STATION (WHICH IS RIGHT OFF THE RAMP). I DID NOT DRIVE IT FAR. HE TOLD ME I HAD 2 CHOICE, A NEW ENGINE FOR $10, 000+ OR A USED ENGINE $6300+. IT WAS NO LONGER UNDER WARRANTY AS OF 10/2008. I AM DEVASTATED. I THOUGHT THE COMPANY OFFERED A 100,000 MILE WARRANTY. I HAD ABOUT 87,000 MILES ON THE VEHICLE. I CALLED KIA HEADQUARTERS AND THEY ARE LOOKING INTO THIS MATTER. I AM AWAITING A REPLY FROM THEM. *TR

COOLING SYSTEM FAILURE CAUSE BLOWN ENGINE WITHOUT ANY WARNING. *TR

TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT ANTIFREEZE WAS LEAKING FROM THE TANK ASSEMBLY RESERVOIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY REPLACED THE TANK ASSEMBLY. THE FAILURE AND CURRENT MILEAGES WERE 77,600. UPDATED 09/15/08 *BF THE CONSUMER STATED THE ENGINE COOLANT STORAGE TANK WAS MADE OUT OF PLASTIC. UPDATED 09/17/08. *JB

2004 KIA SORENTO LEAK IN A/C COOLANT BOTTLE. MY CAR WAS IN FOR A PRESSURE TEST THREE WEEKS BEFORE THIS AND IT PAST JUST FINE WITHOUT ANY LEAKS OR CRACKS. ON THE FREEWAY, OVER HEATS, PULL OVER, ALL THE FLUID LEAKS OUT, ENGINE IS DEAD AND MUST BE REPLACED. JUST HIT 61,000 MILES. KIA DOES NOT OFFER 100,000 MILE COVERAGE UNLESS YOU ARE THE ORIGINAL OWNER. I AM THE SECOND OWNER AND HAVE HAD THE CAR THREE MONTHS. $5000. LATER I HAVE MY CAR BACK. KIA WILL NOT HONOR TO DO THE WORK BECAUSE THEY SAY IT WAS A LONG TERM LEAK. WELL, BEFORE I PURCHASED THE CAR, KIA DID ALL THE MAINTENANCE ON THIS CAR FOR FOUR YEARS..... IF IT WAS A LONG TERM LEAK, SHOULDN'T THEY HAVE CAUGHT IT? THEY SAY NO. I ALSO PURCHASED AN EXTENDED 80,000/3 YEAR WARRANTY WHEN I PURCHASED THE CAR, THEY ALSO DECLINED MY CAR COVERAGE BECAUSE THEY COVER NOTHING DUE TO ANY OVERHEATING. THIS IS REALLY JUST A COMPLETE JOKE. I DID NOTHING WRONG. KIA SERVICED THE CAR FOR FOUR YEARS. I HAD THE CAR IN THREE WEEKS BEFORE IT BLEW UP AND IT WAS TESTED AND FILLED WITH FLUIDS. WHY DOES THIS NOT MAKE ANY SENSE??? *TR

TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY DIAGNOSED THAT THE RADIATOR WATER OVERFLOW CONTAINER CRACKED. AS A RESULT, FLUID LEAKED AND OVERHEATED THE ENGINE, WHICH CAUSED IT TO FAIL. THE ENGINE WILL NEED TO BE REPLACED AT THE COST OF $11,000. THE VEHICLE HAS OVER 60,000 MILES; THEREFORE, THE MANUFACTURER WILL NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 62,000.

I HAVE A 2004 MAGENTIS WHICH I HEARD IS LIKE THE SERENTO. THE TIMING BELT JUMPED AND THIS TOOK OUT THE MOTOR. UP TO THIS I LOVED MY CAR. KIA SAID THERE WAS NOTHING THEY COULD DO BUT REPLACE THE ENGINE AT MY COST AND I WOULD NOT GET IT BACK UNTIL IT WAS PAID FOR. WELL BEING A SINGLE MOTHER OF 4, STILL MAKING PAYMENTS ON THE CAR FOR ANOTHER 4 MORE YEARS. NEEDLESS TO SAY I HAVE A CAR WITH NO MOTOR AND MAKING PAYMENTS. *TR

I PURCHASED MY CAR THREW A LOCAL DEALERSHIP AAP. 8 MO. AGO IT HAD 27,000 AT THE TIME OF PURCHASE. ON 8-4-08 THE VEHICLE HAD 34,000 MILES. I WAS DRIVING AT A SPEED OF APP.40 MI. AN HOUR WHEN THE CAR STARTED SMOKING FROM THE ENGINE THE SMOKE GOT THICKER . I QUICKLY PULLED OVER INTO A SMALL PARKING LOT SHUT OFF THE CAR + JUMPED OUT OF THE CAR WITH MY SON. IN A MATTER OF SECONDS THE CAR WAS IN FLAMES. AFTER THAT THERE WAS A HOSE THAT FELL DOWN UNDER THE CAR + WAS SHOOTING FLAMES FROM THAT TOO. THE FIRE DEPARTMENT CAME + PUT IT OUT. THE DASH WAS CAVED IN .THE CAR WAS TOTALED. I REPORTED THIS TO THE DEALERSHIP + KIA CORPORATION. THEY LISTENED TO MY COMPLAINT WITH NO RESULT AND WOULD NOT TAKE ANY RESPONSIBILITY FOR. IT . BUYERS BEWARE. *TR

CAR WAS SERVICED BY DEALER FOR FOUR YEARS. I PURCHASE THE CAR, HAVE THE COOLANT WATER FLOW TANK PRESSURED TESTED AND THREE WEEKS LATER LEAK OR CRACK IN THE COOLANT WATER FLOW TANK. ALL LIQUIDS LEAKED OUT, ENGINE OVER HEATED AND BLEW. HAD TO REPLACE THE ENGINE. OVER 6000. TO REPAIR. *TR

TL*THE CONTACT OWNS A 2004 KIA SORENTO. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SPUTTER AND HESITATE AND THEN IT COMPLETELY SHUT OFF. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO THE DEALER. THE DEALER STATED THAT THE COOLANT COMPARTMENT HAD A LEAK AND WAS DRIPPING COOLANT INTO THE ENGINE COMPARTMENT, WHICH CAUSED IT TO HESITATE. SHE CALLED THE KIA CORPORATE OFFICE AND WAS INFORMED THAT HER VEHICLE WAS OUT OF WARRANTY AND THE REPAIR WOULD NOT BE FREE. THE CURRENT AND FAILURE MILEAGES WERE 60,537.

I WAS TOLD BY THE FLORIDA STATE ATTORNEY GENERAL'S OFFICE THIS IS THE SITE TO ENTER INFORMATION FOR A POSSIBLE PRODUCT RECALL. THIS IS NOT A SAFETY ISSUE. THE RADIATOR RESERVOIR ON KIA SORRENTO'S START LEAKING FOR NO APPARENT REASON. IF THE CONSUMER DOES NOT NOTICE IT THEN THE ENGINE WILL OVERHEAT AND STOP WORKING. ALTHOUGH THE ENGINES ARE WARRANTED FOR 10 YRS OR 100,000 MILES I SEE POTENTIAL FOR MANY CONSUMERS LOSING THEIR ENGINES AND THE RESPONSE FROM KIA BE THAT THE CUSTOMER LET THE ENGINE OVERHEAT. IT IS NOT EASY TO REALIZE THAT THE CAR IS OVERHEATING. RATHER THAN A FLASHING LIGHT THE TEMPERATURE INDICATOR IS A GAUGE. YOU HAVE TO ACTUALLY NOTICE THAT THE NEEDLE HAS MOVED. IT SEEMS A SHAME THAT SO MANY PEOPLE MAY LOSE THEIR ENGINES BECAUSE OF WHAT AMOUNT TO A PLASTIC PART THAT JUST STARTS LEAKING. I BELIEVE THE REPLACEMENT RADIATOR RESERVOIR IS A REDESIGNED PART AND I STRONGLY BELIEVE THAT THE ORIGINAL PART IS DEFECTIVE SHOULD BE RECALLED. I OWN A KIA, THIS DID NOT HAPPEN TO ME. I WAS LUCK ENOUGH TO NOTICE THAT THE RADIATOR RESERVOIR WAS LEAKING. MY SORRENTO IS A 2004 BUT I BELIEVE OTHER SORRENTOS AROUND THAT YEAR USE THE SAME DEFECTIVE PART. *TR

I HAD BACK FIRING AND THE POSSIBILITY OF STALLING. OF COURSE I DID REPORT THIS TO LAWLEYS, BUT THEIR RESPONSE WAS, WELL WE CAN'T FIND THE PROBLEM, SO WHEN THE CHECK ENGINE LIGHT COMES ON, THEN BRING IT BACK. I HAD TRAVELED TO EL PASO, TX. AND WHEN I WAS READY TO COME HOME, I STARTED THIS VEHICLE AND IT HAD A VERY LOUD CLICKING NOISE. I HAD NO OIL IN THE CAR AND THERE WAS NO WARNING. AS FAR AS THE VERIFICATION OF OIL CHANGES, I HAD SOME, BUT I DIDN'T HAVE A RECENT ONE BECAUSE IT WAS NOT TIME TO CHANGE THE OIL UNTIL I GOT BACK HOME, BUT THEY DID NOT CARE. WELL, THE SECOND TIME THAT I HAD A PROBLEM I WAS IN WILLCOX, AZ. IT'S ABOUT 50 MILES OUTSIDE OF SIERRA VISTA. WHEN I GOT OUT THERE THE CHECK ENGINE LIGHT CAME ON, AND IF YOU READ YOUR MANUAL, THEN YOU KNOW NOT TO DRIVE THE KIA WITH THE CHECK ENGINE LIGHT ON. THEY SAID TO DRIVE IT HOME. THIS WAS ON A SATURDAY. I HAD TO WAIT UNTIL MONDAY TO BRING IT INTO THE SHOP. COME TO FIND OUT, THERE WAS A VERY BIG PROBLEM WITH THE ENGINE. THE LACK OF POWER, THE BACKFIRING OF THE ENGINE, IT ALL CAME FROM A CYLINDER MISFIRE. THERE WERE DENTS IN THE PISTON TOP, CYLINDER WALL WAS DAMAGED, AND VALVE DAMAGE, TO INCLUDE METAL SHAVINGS IN THE CYLINDER. IT IS STATED IN MY REPORT THAT THERE WERE CONCERNS ABOUT THIS PROBLEM BEING IN THE INTAKE MANIFOLD WITH OTHER VEHICLES. THIS CAUSED THE DAMAGED AREAS THAT I RECENTLY MENTIONED. THIS OF COURSE CAUSED PROBLEMS WITH THE PERFORMANCE OF THE ENGINE. IF YOU ARE HAVING THE SAME PROBLEMS WITH YOUR KIA AND YOUR DEALERSHIP TELLS YOU THEY CAN?T FIND THE PROBLEM, THEN MENTION THE CONCERNS ABOUT THE INTAKE MANIFOLD. EVERY DEALERSHIP KNOWS THAT THESE VEHICLES ARE BADLY MADE AND THEY WILL FIND ANY REASON TO NOT HAVE TO PAY TO FIX YOUR VEHICLE. MAKE SURE YOU HAVE YOUR RECEIPTS OR THEY WILL NOT BE WILLING TO HELP YOU AT ALL. AFTER MY DEALERSHIP DIAGNOSED IT, THEY SAID THAT BECAUSE I WAS MISSING AN OIL CHANGE, I WOULD HAVE TO PAY $350 (FOR THE FLUIDS NEEDED) AND THAT THEY WOULD REPLACE THE ENGINE. *JB