40 complaints reported

2016 Kia Sorento Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2025

I have now replaced the headlight bulbs in my 2016 KIA Sorento 6 times and it's getting worse as it gets older. I believe it is a safety issue since the last time I was out of town, traveling in the middle of the night when it went out. I had to wait until morning to find an auto parts store to buy and replace the bulb. No inspections have been done by anyone. Yes, the warning lamp comes on and stays until reset.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Aug 2025

Lights shut off by themselves at night in auto mode in dark environments!

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2025
Jul 2025

Not recall

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Nov 2024

I own a 2016 Sorento SXL AWD and this issue just started. I work evening shift and get off at 11pm. I always have the lights set to "auto", while driving home on a rural road at night and the headlights switch off on their own. I have to manually switch the lights off and back to auto for them to come back on. Potentially dangerous situation and Kia should issue a recall. Can find any recall but have done research and find it is an on going issue seems be be a multi function switch.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2024
Feb 2024

While driving the auto lights shut off and I must turn on lights. This has happened a few times

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2024
Jan 2024

while driving at night the headlights will go out. it has done so several times in the past. it is very scary when it happens on the freeway. Also the brake lights, specifically the drivers side, will stop working about every 2 weeks or so. I replace it and shortly after, it will stop working.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2024
Jan 2024

The contact owns a 2016 Kia Sorento. The contact stated that while driving at undisclosed speeds, the rear brake lights became inoperable on several occasions. The contact was pulled over due to the rear lights being inoperable. The contact noticed that the sockets for the bulbs had overheated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who replaced the bulbs. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2016
Sep 2023

"Auto" mode on headlights sometimes causes the headlights to turn off while in use in dark conditions. Auto mode also sometimes causes the lights not to turn on automatically or turn on randomly, even when the car is not in use and key is not in the ignition. Lights can turn on randomly when not occupied or being driven.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2023
Aug 2023

At various times the headlights shut off while in "auto" mode. Since it is "auto" mode it is always at night and you suddenly cannot see the road. We have found when this happens that the system goes to the "Parking" light mode. Rotating the multi-function switch to a different position other than "auto" and back allows the headlights to come back on. We have not found a pattern in this dangerous event where we are able to repeat the failure.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Jul 2023

When driving at night with the light switch in auto position, headlight will turn off. Sometimes, turning the switch to off and back to auto will make them work. Sometimes wiggles the switch will make them work. Sometimes you have to switch them to on to make them work.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2023
Jul 2023

The contact owns a 2016 Kia Sorento. The contact stated that on several occasions while driving at various speeds, the headlamps became inoperable. The contact stated that the light switch was jiggled, and the lamps illuminated. The vehicle was taken to a dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 152,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2017
Feb 2023

My headlights go completely out, pitch black, going over 50mph, several times now. I have turned them off the automatic setting as this has happened more than 5 times over the past year. Everything out front goes black including fog lamps, meeting cars, not meeting cars, lights, no lights on the roadway, no rhyme or reason. No warning lights, no sensors covered. My children have been in the car everytime but once. Nobody knows what's going on with it as it happens intermittently and no codes appear.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2022
Nov 2022

Drive side brake light keeps burning out, even after several replacements. The bulb becomes black each time. Not sure if it's related, but headlight will intermittently turn off when in Auto light mode, even at night.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2022
Sep 2022

This has been an ongoing issue, headlights set in automatic mode will turn off at night with no warning. They will also turn on in direct sunlight. This is an intermittent issue. Have taken to Kia service on two separate occasions, told they can not find issue or replicate problem. Have video of lights at night turning completely off set in auto mode.There is no warning when headlights turn off, which has happened to us in the rain and on roads that have no overhead lighting creating very dangerous situations.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2022
Aug 2022

When I make a left-hand turn, the right-hand signal light will come on as I'm making the turn. My vehicle is available for inspection. This puts me and the drivers around me in immediate danger of an auto accident. I have not taken the vehicle to a dealer for this problem. The vehicle has not been inspected. There were no warning lamps, messages or other symptoms of the problem prior to it first appearing three or four months after I purchased the vehicle in May of 2020. I don't want to get rear-ended or accidently pitted because of this problem (especially with passengers in my vehicle).

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2020
Jan 2022

When lights are turned to automatic setting they often turn on during daylight or off at night. They have now turned off while driving at night on unlit roads and highways and we are lucky we did not have an accident. Typically jiggling the knob on light lever will reset the lights to be correct, but this leads to distracted driving often while not being able to see the road.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2022
Jan 2022

Occasionally when using the left turn signal the Right turn signal will turn on after turning left. Vehicle has not been inspected

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2022
Aug 2021

While driving down the road both headlights just turn off. I can turn the light switch off and on and they come back on.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2021
Aug 2021

DRIVERS SIDE REAR RUNNING LIGHTS DON'T WORK. NO POWER GOING TO THE BULBS (BULBS ARE GOOD). EXCEPT BRAKE LIGHTS AND TURN SIGNALS WORK. FUSES OKAY. AND ONLY ONE OF THE TWO LIGHT SOCKETS OVER THE REAR LICENSE PLATE HAS POWER AND WORKS. KIA DEALER CLAIMS IT REPLACED THE BURNED OUT BULB IN REAR LICENSE SOCKET, BUT I CHECKED WITHIN A WEEK AND NO POWER TO THE SOCKET. NO FUSES BLOWN.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2020
Jun 2021

The contact owns a 2016 Kia Sorento. The contact stated while his wife was driving approximately 40 mph at dawn, the headlights, side marker lights, and turn signals became inoperable. The vehicle was examined by an independent mechanic who diagnosed that the front light module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 94,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2021
Dec 2020

WITH THE HEADLIGHTS ARE IN THE AUTO POSITION, WHILE IN MOTION, THE HEADLIGHTS RANDOMLY TURN OFF WHEN THE TURN SIGNAL IS ACTIVATED AND WHEN CHANGING TO HIGH AND LOW BEAM. WHILE IN THE AUTO POSITION, THE HEADLIGHTS ALSO COME ON RANDOMLY WHEN THE CAR IS PARKED AND NOT RUNNING.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2020
Dec 2020

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE ADEQUATE ILLUMINATION. THE CONTACT DROVE TO HER DESTINATION USING THE HI-BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO BEV SMITH KIA STUART (3131 SE FEDERAL HWY, STUART, FL 34994) AND THE CONTACT WAS INFORMED THAT THE LOW-BEAM BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 49,014.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2018
Nov 2020

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT STATED THAT DRIVER'S AND PASSENGER'S SIDE HEADLIGHT BULBS WERE REPLACED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO BUCHANAN KIA (119 RAILROAD AVE, WESTMINSTER, MD 21157) WHERE THE HEADLIGHT BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO AN INDEPENDENT MECHANIC FOR THE BULB REPLACEMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Nov 2018
Sep 2020

THE HEADLIGHTS GO OFF WHILE DRIVING FOR NO APPARENT REASON. APPARENTLY HAS HAPPENED FOR OVER A YEAR. RECENTLY MY SON DROVE THE CAR AND MENTIONED IT AND THEN MY DAUGHTER SAID THAT IT HAS BEEN HAPPENING SINCE LAST SUMMER.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2019
Jul 2020

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLAMP SUDDENLY FAILED TO ILLUMINATE OR WAS VERY DIM. THE BULB WAS REPLACED BY AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE PERSISTED. ADDITIONALLY, THE DRIVER'S SIDE HEADLAMP EXPERIENCED THE FAILURE INTERMITTENTLY. THE CONTACT BECAME AWARE ONLINE THAT THE SWITCH USED TO COMMUNICATE WITH THE HEADLAMPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE 76,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Feb 2020

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Quick Summary

The 2016 Kia Sorento has 40 Exterior Lighting complaints on file. Review the timeline above for detailed owner experiences.