46 complaints reported

2016 Kia Sorento Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
46
Crashes
5
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Feb 2026

Gear shifter gets stuck. Car jerks back when trying to speed up

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2026
Oct 2025

My 2016 Kia Sorento SX AWD shows a noticeable delay in the powertrain when shifting from Park into first gear. The car hesitates before moving, which affects drivability and feels like a transmission lag. I consider this a safety issue because the delay could cause the car to stall unexpectedly. I’m especially worried about driving with my children or merging onto highways, where a stall or hesitation could lead to loss of control and increase the risk of an accident.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2025
Oct 2025

The contact owns a 2016 Kia Sorento. The contact stated that after shifting the vehicle into park(P), the gear shifter would fail to shift out of the park(P) position. The contact would be forced to use a screwdriver to open the shift lock release button in an effort to shift gears. The contact also mentioned that the check engine had appeared on the instrument panel. The contact used a code reader that determined that the transmission range sensor circuit was defective and needed to be replaced. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was 162,747.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2025
Jul 2025 Crash

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 15 MPH, she attempted to park the vehicle in her driveway. As the contact tapped on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal and steered the vehicle out of the way of her home. The contact ran over a gutter and a bird feeder before applying the emergency brake, which stopped the vehicle. The contact was uncertain if any warning lights had appeared on the instrument panel prior to the failure. The contact was not injured, the air bags did not deploy, and a police report was not filed. The next day, the contact had the vehicle towed to a dealer. The contact was informed that rust was discovered on the vehicle's brake rotors; however, they had yet to determine the cause of the failure. The contact stated that the engine had been replaced almost a month prior to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 83,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2025
Jul 2025

Shifts hard at first crank up.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2024
Jun 2025

Put vehicle in park while waiting at a gas station. It won't come out of park. Managed to get it to the pump, and used a screwdriver to bypass the shift lock control, and was able to drive home. With the bypass enabled, it puts my family at risk while driving. The car can shift without the brake being applied. I looked this problem up and it is extremely common with Kia Sorento (the BCM fails, and it's not an affordable fix).

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jun 2025
Jan 2025

The contact owns a 2016 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V612000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the shift lever was easily moved without the brake pedal being depressed. The dealer was contacted, and an appointment was rescheduled several times. The contact stated that once the parts were available, the dealer informed the contact that there would be a charge to replace the shifter assembly, even though the VIN was included in the recall. The manufacturer was made aware of the issue and assisted the contact with scheduling an appointment with another dealer. The failure mileage was 134,000. Parts distribution disconnect.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Dec 2024

The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was stationary when the engine stalled. The vehicle was not able to restart. The vehicle was not towed to a dealer. The vehicle was not diagnosed. The manufacturer was contacted. However, the contact did not speak with anyone. The contact parked the vehicle to be not driven any longer as it was a safety concern. The contact received 3 notifications of NHTSA Campaign Number: 22V612000 (POWER TRAIN ). The failure mileage was 153,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2024
Dec 2024

While sitting in park the parking shift level assembly was bumped by a hand bag by someone getting in the vehicle car shifted out of park into reverse and began to roll backwards while the person was still getting in the car. At the time the driver did not have any foot on the brake Or accelerator. Further discovery show that the car could be shifted out of any gear Including park at any time without applying the brake.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2024
Dec 2024

My vehicle has 111k miles on it and is burning so much oil I have to spend 8 thousand dollars to replace the motor. This doesn’t seem like it should be burning this much oil. Now the motor has a horrible knock on the inside of the motor. Garage says the whole motor has to be replaced.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2023
Nov 2024

I had a catastrophic engine failure on the interstate right before rush hour traffic WITHOUT ANY warning. I was driving on [XXX] and heard a noise (sounded like something fell). Steering was a little wobbly then seemed ok for about 1min. Went to accelerate and could hear engine trying but could not accelerate. Shortly after the check engine light was flashing, oil light and battery light was on. I lost power. Thankfully I had started to move over to the farthest right lane and was able to get over to side of road before car stopped. This was around 2:50pm on a Tues right before Chicago rush hour traffic. Had to tow car to my mechanic who said a rod blew through engine and there is a piston in the oil pan. My mechanic recommended I have it towed to dealership for engine warranty. It's currently at Castle Kia in McHenry IL. They agreed a rod went through engine and there is a piston in the oil pan. Now dealership wants me to pay $1500 for diagnostics and to tear down the engine to see if it qualifies for an engine replacement. (said I wouldn't have to pay if under warranty, but they claim they can't determine unless engine is broken down). It was at my mechanic 1 week prior for an oil change. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Dec 2024
Sep 2024

The contact owns a 2016 Kia Sorento. The contact stated while attempting to leave the residence, the vehicle hesitated and shifted out of gear independently. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 22V612000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was 15,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Sep 2024
Aug 2024

The transmission shift lever locked up. The car could not be started. It is available for inspection. This caused the owner not to be able to start the vehicle and be stranded in a parking lot, unable to drive home. A tow truck was called and the vehicle is currently at a service station, where it was inspected and the problem was diagnosed. As a result, the owner has rented a car, due to a three business day wait period for the replacement part. There were no warning lights or indications prior to the problem! This event has caused the owner much undo stress, and over $1200 in expenses. Also, because the owners live out of state, and needed to head back home (NY), they now have to travel back again to the State of MASS in order to pick up their vehicle. This constituted a minimum of a one week car rental. The closest dealership is over an hour away from where the vehicle broke down and is very costly to have it towed there.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2024
Jul 2024 Crash

The button on the gear shift will not push in to move the shifter out of park.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2024
Jun 2024

The contact owns a 2016 Kia Sorento. The contact stated that when the vehicle was started, the vehicle failed to shift into an intended gear, and was stuck in park(P). The contact placed a screwdriver in the shifter to manually shift into the intended gear to drive the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2024
Jun 2024

My car was driving fine and then on Saturday we went to our daughters birthday party and the car started making noises and you could see white smoke coming out the back of the car. We were getting off the highway and thankfully we pulled over. We saw engine oil just spilling out. There were no warning lights beforehand. We took it to a shop and they said the oil burned a hole through the engine. I am very upset as I am still paying on the car and my only option would be to pay 5000 to have it repaired or they repossess my vehicle.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Mar 2024
Apr 2024

The contact owns a 2016 Kia Sorento. The contact stated while attempting to start the vehicle, the vehicle failed to start, prompting her to contact AAA for roadside assistance. Later, the AAA technician made the contact aware that the gear shifter had failed to engage. No warning lights were illuminated. The vehicle was not towed to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V612000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2024
Mar 2024

Gear shift will not shift into Park and car will roll where parked depending on the incline. It also will not start unless I use the shifter bypass with a small screwdriver to shift it into neutral to start and then shift into reverse or drive.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Apr 2024
Jan 2024

The 2016 Kia Sorento engine apparently has excessive oil usage leading to engine failure while driving on highway. Dealers are aware of the problem but Kia is not addressing the issue. Took the car in 3 times for Diagnostic check with no indication of any fault codes to address issue specifically. Now engine has failed despite our efforts to get ahead of the problem, and provide regular maintenance to our vehicle. Apparently dealers are well aware of the issue and aren't owning to it because Kia isn't supporting it.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2024
Jan 2024

Car will not shift, I have to manually release it. It just started happening very randomly. I constantly have to release it with a screw driver.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2024
Dec 2023 Crash

Car will not drive, sputters and will not accelerate at all. Car shakes and then loses power.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Oct 2023
Oct 2023

My gear shift locks in place unless the shift lock release is pressed. Multiple other vehicles of this same Make and Model have a recall for this same issue but my car isn't on the list for it's vin number so the dealer wants to charge $950 for the BCM to be replaced first before then moving to the shifter and components which will total almost another $600. My sister's 2016 Kia Sorento is also experiencing the same issue. I don't understand how my vehicle has the same issue but they want to charge me to correct an issue that manufacturing causes in so many of this Make and Model. Side note: after recall for anti theft system was "fixed" my steering wheel controls for menu settings and stereo no longer work.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2023
Aug 2023

Was driving to work RPM's jumped up and stayed after releasing gas pedal. The engine started knocking. Pulled off the road at gas station near by. Shut car off. Had to have car towed to back to my house.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Aug 2023
Aug 2023

I was unable to to get my gear out of park. I took to Kia immediately to inspect this issue. My safety is at risk if a collision occurs because I can’t change gears or if I have my children in the car and I get stuck in a remote location. The problem is currently being inspected by a Kia dealership & no one else has been notified just yet. I was given no warning or message before this began on Nov. 7, 2023. After a thorough internet search it seems there are several KIA owners that have experienced the same problem.

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jul 2023
May 2023

I would like to confirm if the recall for 2016 Kia Sorento Transmission Shift Level Assembly also covers all of us who have reported complaints about having to use a screw driver to engage our vehicles out of park? This is a safety concerns just as well as the cars that are impacted by the shift lever slipping out of park while engine off. using a screw driver because Kia refuses to replace the part they have acknowledged is faulty, is something that customers should not be responsible for fixing. If there was an issue identified (and clearly there was) the exact same year, make and model and part (the shift lever itself) then the investigation either needs to be expanded or Kia needs to just own that these parts need replaced in a larger span than the recall currently covers. please let me know as I am getting no assistance with these issues from my dealership - Shawnee Mission Kia in Kansas. thanks

Type: Vehicle, Vehicle: 2016 KIA SORENTO, Manufacturer: Kia America, Inc.
Incident: Jan 2020

Trend Over Time

Complaints by year

Quick Summary

The 2016 Kia Sorento has 46 Power Train complaints on file. 5 crashes have been reported. Review the timeline above for detailed owner experiences.