2012 Kia Sportage Engine

WITH 88,110 MILES ON THE CAR, WHILE DRIVING, THE ENGINE COMPLETELY SHUT OFF. UPON STOPPING THE CAR, AND RESTARTING THE CAR, THE CAR HAS A LOUD KNOCKING NOISE. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID IT NEEDS A NEW ENGINE, FOR $6800. AFTER RESEARCHING THIS ISSUE, I HAVE COME TO LEARN, IT IS VERY COMMON AMONG THE 2012 KIA SPORTAGE.

2012 KIA SPORTAGE EX PURCHASED JUNE 2019 WITH 69,974 MILES. THE ENGINE SEIZED UP SEPTEMBER 2019 WITH 72466 WHILE DRIVING 60 MPH WITH NO WARNING AT ALL; NO DASH LIGHTS, NO TEMPERATURE GAUGE RISING - NOTHING. ALL THAT WAS HEARD WAS A COUPLE RAPPING SOUNDS AND THEN A BIG THUD COMING FROM THE ENGINE COMPARTMENT FOLLOWED BY A TOTAL LOSS OF POWER STEERING AND BRAKES. AFTER WE STRUGGLED TO GET THE CAR OFF THE ROAD WITHOUT GETTING REAR-ENDED, WE TRIED TO RESTART IT AND SMOKE STARTED COMING FROM UNDER THE HOOD. NO FIRE STARTED. FLUID LEVELS FINE (RADIATOR FULL; OIL FULL - THE CAR HAS ONLY BEEN DRIVEN 2492 MILES SINCE WE BOUGHT IT. DIAGNOSIS OF A SEIZED ENGINE WAS CONFIRMED BY A MECHANIC. THE KIA DEALERSHIP QUOTED ME A PRICE OF $6700 FOR A USED REPLACEMENT ENGINE WITH 109,000 MILES. ANOTHER LOCAL MECHANIC QUOTED ROUGHLY THE SAME FOR ANOTHER HIGH MILEAGE ENGINE. THIS SOLUTION IS A TOUGH PILL TO SWALLOW CONSIDERING MY ENGINE ONLY HAD 72466 MILES ON IT WHEN IT DIED. WHOSE TO SAY THAT THE OLDER ENGINE WOULDN'T FAIL IN THE NEAR FUTURE. MY UNDERSTANDING IS THAT FOR VARIOUS HYUNDAI/KIA VEHICLES WITH THE SAME BASE ENGINE AS MINE (2.4 L) MADE IN THE 2010-2014 TIME FRAME HAD A RECALL DUE TO PREMATURE ENGINE FAILURE/SEIZED BEARINGS. THE DIFFERENCE BETWEEN THE RECALLED VEHICLES AND MINE IS SIMPLY THE FUEL/AIR INJECTION SYSTEM (GDI VERSUS MY NATURALLY ASPIRATED MPI). SINCE THE SEIZING ISSUE INVOLVES THE CORE MECHANICAL COMPONENTS OF THE ENGINE AND NOT THE PERIPHERAL PLUMBING, AND GIVEN THE HIGH NUMBER OF REPORTED INCIDENTS TO THE NHTSA ALONG WITH SEVERAL NEW CLASS ACTION LAWSUITS, I FEEL IT IS ONLY A MATTER OF TIME BEFORE MY ENGINE IS COVERED UNDER THE UMBRELLA OF THE FIRST RECALLS OF THE GDI ENGINE. HOWEVER THAT DOESN'T HELP PAY MY CURRENT MONTHLY CAR PAYMENT WHILE THE CAR SITS IN THE DRIVEWAY.

MY 2012 KIA SPORTAGE STOPPED ABRUPTLY ON THE RIGHT HAND SIDE OF INTERSTATE 295 IN NJ. I WAS JUST BEFORE THE #20 EXIT. A LARGE AMOUNT OF OIL DRAINED FROM UNDER MY CAR. I CALLED AAA AND HAD IT TOWED TO KIA IN CHERRY HILL NJ. I WAS TOLD THE ENGINE WAS COMPLETELY RUINED. IT WOULD COST ME $6000. FOR A NEW ENGINE. I HAD GONE TO KIA INITIALLY ABOUT THREE WEEKS AGO5/15/19 BECAUSE I RECEIVED NHTSA RECALL NU: 19V101 AND I WAS HAVING SOME PROBLEMS WITH MY CAR. I HAD TO KEEP PUTTING OIL INTO IT. AND IT DID NOT DRIVE WELL. THEY HAD NEVER HEARD OF THE RECALL BUT CHECKED MY CAR AND SAID THAT THE OIL HAD BEEN LEAKING OUT OF THE ENGINE AND WAS ALLOVER THE UNDERBODY OF THE CAR. INSIDE THE OIL WAS BADLY MUCKED UP AND HAD TO BE THOROUGHLY CLEANED OUT AND THEY HAD TO TAKE THE ENGINE OUT TO DO THIS. THEY WOULD ALSO REPLACE THE SPARK PLUGS ALTHOUGH THEY WERE NOT BAD BUT THEY HAD THE ENGINE OUT. IT WAS CALLED A DEFUDGE ON THE ENGINE.THIS COST ME $1,600.00 BUT THEY GAVE ME A DEAL OF $1,300 BECAUSE I AM A NICE OLD LADY. AND THEY WANTED TO GIVE ME A BREAK.THE CAR WAS NOT GOOD, IT SPUTTERED, AND PUFFED OUT SMOKE AS DROVE. IT WOULD NOT START RIGHT, AND IN TOWN DRIVING IT WOULD STALL AND SPUTTER. I RETURNED TO KIA ON 5/21/19. THEY RECLEANED IT AGAIN. IT CONTINUED TO HAVE PROBLEMS AND SPUTTER WHEN STATING UP. THE DAY BEFORE THE ENGINE LIGHT WENT ON BUT THEN WENT OFF AGAIN. 6/6/19 AAAFLAT BED DELIVERED CAR TO KIA AND IT IS IMMOBILE. I AM 74 YEARS OLD I CALLED KIA BY 9:00AM I WAS TOLD TO CALL AAA AND THEY ARRIVED AT 10:53. I HAD BEEN ON THE HIGHWAY SIDE OF THE ROAD FOR 31/2 HR. I WAS IN KIA FOR 6 HOURS WAITING. I HAVE HAD 4 KIAS AND NEVER HAD THIS PROBLEM. THERE WAS NOT ANY INDICATION GIVEN TO ME THAT THE ENGINE WAS IN JEOPARDY. ONLY THING THAT WAS MENTIONED WAS THEY WERE TRYING NOT TO HAVE TO REPLACE SOME HOSES? THEY ARE TRYING TO HELP ME OUT WITH THE COST. IT HAS 109.+ MILES *JS

DRIVING TO WORK WHEN THE CAR MADE A SUDDEN KNOCKING NOISE THEN COMPLETELY SHUT OFF. I WAS ON A CURVE IN A ROAD AND THIS WAS A DANGEROUS PLACE TO BE BROKEN DOWN. I HAD THE CAR TOWED TO KIA GATEWAY IN WARRINGTON, PA. AND WAS TOLD THE CAR HAD A CATASTROPHIC ENGINE FAILURE.THERE WERE NO WARNING LIGHTS PRIOR TO THIS FAILURE. I ALSO HAVE MAINTAINTED THE CAR WITH PROPER OIL CHANGES AND MAINTENANCE.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE WITHOUT WARNING AFTER RETURNING FROM A TRIP MORE THAN 100 MILES AWAY. THE CONTACT NOTIFIED PHIL LONG KIA (1020 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 425-2770) AND THEY DIAGNOSED THAT THE ENGINE ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE WAS SIMILAR. THE VEHICLE WAS ALSO NOT INCLUDED IN NHTSA ACTION NUMBER: RQ17003 (ENGINE). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 70 MPH, THE CONTACT PASSED AN ONCOMING VEHICLE AND HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROD BEARING FAILED. THE CONTACT CALLED SANTA ANA KIA (1425 AUTO MALL DR SANTA ANA, CA 92705, (714) 384-3780) TO SCHEDULE AN APPOINTMENT FOR A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

AS I WAS DRIVING DOWN THE 57 FWY IN SO CALIFORNIA WITH MY WIFE I ATTEMPTED TO PASS A VEHICLE WHO WAS TRAVELING SLOWER THAN THE REST OF THE FWY (UNDER 55MPH). UPON DOING SO I STARTED TO HEAR A KNOCKING NOISE. (PER MYSELF AND MY MECHANIC ITS TOASTED THE ROD BEARING). BEING A MECHANIC FOR 20 YRS I KNEW THAT SOUND WASNT GOOD. I PULLED ON THE SHOULDER TO VERIFY I HAD MOTOR OIL. AFTER CHECKING OIL LEVEL WAS GOOD. I CONTINUED TO EXIT THE FWY. MY CAR ONLY HAS 114K MILES. HOW DOES THE WATERPUMP LAST LONGER THAN THE MOTOR. WHILE WAITING FOR A TOW TRUCK I STARTED TO GOOGLE THIS ISSUE. AFTER WHAT I READ I CALLED KIA TO ONLY FIND OUT MY CAR WASNT PART OF THIS RECALL. HOW IS THIS POSSIBLE? IT IS THE SAME EXACT PROBLEM TO WHICH THERE IS A RECALL. CAR HAS BEEN MAINTAINED REGULARLY. TO MAKE MATTERS WORSE WE ARE MOVING OUT OF STATE IN 5 DAYS. I WOULD HAVE NEVER IN A MILLION YEARS THOUGHT THIS CAR WOULD BLOW THE MOTOR AT 114K MILES. QHEN THE SALESMEN AT THE KIA DEALERSHIP WROTE MY CREDIT SCORE ON A PIECE OF PAPER 60 POINTS LOWER THAN WHAT IT ACTUALLY WAS I SHOULD HAVE WALKED AWAY. THERE NEEDS TO BE ANOTHER INVESTIGATION/ CLASS ACTION LAWSUIT FOR ALL KIA 2.4 THAT THROW A ROD BEARING AT SUCK LOW MILES. THIS ONLY HAPPENS DUE TO FAULTY PARTS AT THIS LOW OF MILAGE. THE ONLY REASON I BOUGHT A KIA WAS THEY ARE WERE TO BE GOOD CARS. I WILL NEVER BUY ONE AGAIN. EVER

ON JUNE 10,2019 I WAS EXITING OFF A RAMP FROM THE HIGHWAY MAKING A LEFT TURN AT APPROXIMATELY 35 MPH WHILE THE CAR WAS IN MOTION IT JUST STALLED. I PULLED SAFELY INTO A TURN LANE AND THE CAR STARTED BACK UP. I DROVE IT TO THE KIA DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY TOLD ME I NEEDED A NEW ALTERNATOR. I REPLACED THE ALTERNATOR AND 5 DAYS LATER ON JUNE 15, 2019 WHILE DRIVING 60 MPH DOWN A HIGHWAY IN THE PASSING LANE IT JUST DIED AGAIN. NO NOISES WERE MADE WITH EITHER STALL, NO KNOCKING, NO JERKING. ABSOLUTELY NO SIGNS THERE WAS SOMETHING WRONG WITH THE ENGINE. I WAS ABLE TO GET OVER SAFELY, HOWEVER THIS TIME THE CAR DIDN'T START BACK UP. IT WAS TOWED TO A LOCAL SHOP AND THEY TOLD ME THE ENGINE HAD FAILED. I ASKED WHY, THEY SAID THEY HAD NO IDEA BECAUSE THE CAR IS IN EXCELLENT SHAPE AND THEY COULD TELL IT'S BEEN MAINTAINED. WE HAD A SECOND MECHANIC GO TO THE SHOP FOR A SECOND OPINION. HE THOUGHT MAYBE THE TIMING BELT. HOWEVER, HE SAID THE ENGINE WAS DEAD AND THE BELT WAS NOT THE CAUSE BECAUSE IT WAS IN GOOD CONDITION. KIA HAS AN EXTENDED WARRANTY FOR THESE ENGINE FAILURES, HOWEVER, THEY WILL NOT FIX MY CAR. THERE ARE SEVERAL REPORTS OF THIS EXACT SITUATION. MY CAR IS THE SAME MAKE,MODEL, YEAR AND FALLS WITHIN THE MILEAGE OF THE EXTENDED WARRANTY COVERAGE FOR ENGINE FAILURE AND I JUST WANT THE CAR FIXED.

THE ENGINE HAD A MAJOR MALFUNCTION AND NO LONGER RUNS THERE WAS MANY METAL FRAGMENTS IN THE OIL PAN. THIS HAPPENED WITH NO EARRING SIGNS KIA SAYS THAT THERE IS NO RECALL ON THE ENGINE I WOULD LIKE TO HEAR FROM SOMEONE REGARDING THE ISSUE

TRAVELING ON BLACK FRIDAY IN 2019, THE ENGINE HICKUPED AS WE WERE PASSING A CAR. WITHIN TWO MILES, A LOUD KNOCKING SOUND STARTED, AND WITHIN A MILE, THE CAR QUIT RUNNING. WE HAD IT TOWED TO A LOCAL MECHANIC WHO SAID THE ENGINE WAS SHOT. WE CONTACTED KIA WITH OUR VIN NUMBER, AND THEY SAID THE CAR WAS NOT COVERED UNDER A RECALL OF OTHER KIA MODELS WHERE THE ENGINE HAD DIED IN THE EXACT SAME FASHION.

PURCHASED DEC. 2018 USED. DROVE 10K MILES AND NO INDICATION OF A PROBLEM. HAD A WINDOW MOTOR REPAIRED IN JULY. PICKED CAR UP ON FRIDAY. ON MONDAY, KNOCKING SOUND STARTED OCCURRING IN ENGINE. ON TUESDAY, IT WAS WORSE SO DROVER STRAIGHT TO KIA DEALERSHIP. IT LOST POWER ON A MAJOR HIGHWAY SO I GOT OVER TO THE RIGHT. MADE IT TO THE DEALERSHIP EXIT BUT CAR DIED ON A MAJOR STREET IN FRONT OF DEALERSHIP. FINALLY GOT IT STARTED AND TURNED INTO PARKING LOT. TWO WEEKS LATER I WAS TOLD IT NEEDED THE ENGINE REPLACED. THERE IS ONLY 106K MILES ON IT. BOUGHT FOR DAUGHTER THAT WILL START DRIVING IN SEPTEMBER. SPENT ALL MY SAVINGS. THEY SAID 3900 PLUS LABOR FOR USED MOTOR OR 6500 PLUS LABOR FOR NEW ENGINE.

ON MAY 18,2019 I WAS DRIVING ON I-10 WESTBOUND COMING FROM TUCSON AZ HEADED TO PHOENIX, AZ.AT ABOUT 7:15 P.M. I HEARD STRANGE SOUND FROM THE CAR AND SO I PULLED OFF TO THE SIDE OF THE FREEWAY. I SAW SMOKE SO MY WIFE AND I IMMEDIATELY GOT OUR 2 SONS AGES 23 MONTHS AND 4 MONTHS OUT OF THE CAR. TWO OTHER VEHICLES STOPPED AND THE PEOPLE SAID THEY SAW SMOKE COMING FROM OUR CAR AND ASKED IF WE WERE O.K. THE ENGINE WAS ON FIRE, I CALLED 911 AND THE DISPATCHER ALERTED POLICE AND FIRE DEPARTMENT. OUR LIVES WERE PUT IN SERIOUS DANGER. THE CAR WAS TOWED TO THE DEALERSHIP( CAMELBACK KIA IN PHOENIX,AZ AND THEY TOLD US THEY COULD OUT A NEW MOTOR IN THE CAR FOR $8,600 PLUS TAX. THIS IS NOT ACCEPTABLE. WE STARTED RESEARCHING AND FOUND OUT THERE WAS RECALLS ON HUNDREDS MAYBE THOUSANDS OF 2012 KIA SPORTAGES BECAUSE THE ENGINES CAUGHT ON FIRE. WE WERE NEVER TOLD THIS PRIOR TO OUR CAR CATCHING ON FIRE. I FEEL THE DEALERSHIP INTENTIONALLY MISLED US ABOUT THE SAFETY OF THE CAR AND PUT OUR FAMILY IN SERIOUS DANGER.

THE BEARINGS WITHIN THE ENGINE HAVE WORN PREMATURELY AND HAS BEEN DIAGNOSED BY OUR GARAGE. THEY REFERRED US TO A NHTSA RECALL (17V22400) WHICH MATCHES THE SYSTEMS. MY VEHICLE FALLS WITHIN THE DATE OF VEHICLES BEING RECALLED BUT WHEN CALLED, THE DEALER IS CLAIMING THAT MY VEHICLE IS NOT ONE INCLUDED IN THIS RECALL.THE ENGINE COULD BLOW AT ANY TIME.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING UP A HILL AT 45 MPH, A CLICKING NOISE WAS HEARD AND THE ENGINE SUDDENLY STALLED. UPON INSPECTION, IT WAS DISCOVERED THAT OIL LEAKED FROM THE ENGINE AND A PART FROM THE ENGINE CONNECTING ROD WAS FOUND ON THE GROUND. THE VEHICLE WAS EVENTUALLY TOWED TO ROYAL KIA(4333 EAST SPEEDWAY, TUCSON, AZ) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 82,000. *BF THE CONSUMER STATED VEHICLE WAS REPAIRED AT OWNERS EXPENSE. *TR

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE UNDERNEATH THE HOOD. THE CONTACT OBSERVED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THEIR RESIDENCE. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND CHANGE THE OIL. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE ENGINE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

MY 2012 KIA SPORTAGE WITH 63000 MILES STARTED MAKING A LOUD RACKET AND THEN THE ENGINE QUIT COMPLETELY. I HAD IT TOWED TO LOCAL MECHANIC WHO INFORMED ME THE ENGINE HAD TO BE REPLACED. I THEN HAD IT TOWED TO KIA WHO SAID THE SAME. HOWEVER THEY CLAIM ITS NOT UNDER WARRANTY AND NOT DUE TO THE RECALLED ENGINES. I HAVE ALWAYS HAD MY OIL CHANGED ON TIME AND HAVE MY RECORDS.

WHILE TRAVELING IN ID HEADING HOME TO UT (IN MOTION) ON AN INTERSTATE INTERCHANGE AT HWY US-20 W TO I-15 S, MY 2012 KIA SPORTAGE WITH ONLY 36,000 MILES, EXPERIENCED ENGINE POWER LOSS, THE ENGINE SEIZED WITH NO WARNING INDICATORS. I WAS EVENTUALLY ABLE TO BRING THE VEHICLE TO A STOP ON THE SIDE OF THE ROAD, BUT IT WAS DIFFICULT BECAUSE THERE WERE NO BRAKES. AFTER WAITING SEVERAL MINUTES AND CALMING DOWN, I TRIED THE IGNITION AND IT STARTED UP AGAIN AND SINCE THERE WERE NO WARNING INDICATORS AND I'D NEVER EXPERIENCED THIS PARTICULAR PROBLEM BEFORE, I DECIDED TO PUSH ON KEEPING TO THE RIGHT SIDE OF TRAFFIC AND GOING AS SLOW AS POSSIBLE. AFTER A FEW MINUTES OF DRIVING SLOWLY, THE CAR STARTED MAKING A KNOCKING SOUND SO I EXITED IMMEDIATELY AT THE NEAREST POCATELLO EXIT, TO FIND A KIA DEALERSHIP. NOW THE CAR WAS MAKING AN AWFUL SQUEALING NOISE ALONG WITH THE KNOCKING. I WAS ABLE TO PUTTER TO THE POCATELLO KIA DEALER AND HAD TO LEAVE THE CAR SO THEY COULD RUN A DIAGNOSTIC TEST THE FOLLOWING MONDAY. I THEN HAD TO FIND A RIDE BACK TO SALT LAKE. THE RESULT WAS "ROD FAILURE" ACCORDING TO THE TEST AND THEY RECOMMENDED THAT I BUY A MOTOR FOR APPROX $7000 AND DID NOT DISCLOSE THEY COULD START A SERVICE TICKET WITH THE TEST RESULT, SO ONE WEEK LATER A FRIEND HELPED ME TRAILER THE KIA BACK TO SALT LAKE, WE LEFT IT AT OUR FAMILY MECHANIC'S SHOP WHOM WE'VE USED FOR OTHER CARS AND STARTED THE SEARCH FOR A LESS EXPENSIVE ENGINE. HAD A JEGS ENGINE SHIPPED BUT JEGS SENT THE WRONG ENGINE AND NOW SAY THERE ARE NO ENGINES THAT WILL WORK FOR MY KIA. ONE MONTH LATER I STILL HAVE NO CAR, NO ENGINE AND AM RACKING UP RENTAL CAR CHARGES AND IT LOOKS LIKE MY ONLY OPTION IS TO BUY ANOTHER CAR. FEELING A LITTLE VIOLATED BECAUSE I TOOK GREAT CARE OF THAT KIA. I CAN PROVIDE DOCUMENTATION UPON REQUEST, IF YOU FEEL IT WOULD BE HELPFUL, PLEASE LET ME KNOW.

I HAVE A 2012 KIA SPORTAGE 2.4 FRONT WHEEL DRIVE. THE MOTOR NUMBER 3 ROD BROKE AND CAME THROUGH THE BLOCK. THE SAME ISSUE AS THE RECENT ALL WHEEL DRIVE ONES THAT THEY RECALLED AND ARE FIXING. THEY SAID THIS ONE ISN'T UNDER THE RECALL BUT IT'S THE EXACT SAME MOTOR THAT'S IN THE OTHERS THAT ARE RECALLED. HAD IT AT THE DEALER FOR OVER A MONTH FOR KIA DIRECT TO SAY IT'S NOT COVERED. THIS HAPPENED AROUND 114,000 MILES.

ENGINE IS LOCKED UP ACCORDING TO DEALER. OIL PAN LEAKING.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE OIL PRESSURE AND TEMPERATURE GAUGE INDICATORS ILLUMINATED, AND THE VEHICLE MADE A KNOCKING SOUND. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED TO HER RESIDENCE. THE CONTACT CALLED DICK HANNAH KIA (3400 NE AUTO MALL DR, VANCOUVER, WA 98662) AND WAS INFORMED THAT THE VEHICLE EXCEEDED THE MILEAGE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V101000 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

WHILE DRIVING ALONG THE INTERSTATE, THE ENGINE SEIZED IN THE VEHICLE. WE FIRST HAD IT TOWED TO OUR NEIGHBORHOOD MECHANIC WHO CONFIRMED THAT THE ENGINE HAD SEIZED, AND THAT THERE WERE METAL SHAVINGS FOUND IN THE OIL. WE CONTACTED GRAND KIA IN CO AND WERE ADVISED TO TOW THE VEHICLE IN FOR DIAGNOSTIC, WHICH WE DID. THEY ULTIMATELY AGREED THAT THE ENGINE HAD SEIZED DUE TO A FAULTY ROD BEARING, AND AGREED THAT OIL IN VEHICLE WAS RECENTLY REPLACED. THE VEHICLE WAS OUT OF WARRANTY AND WE WERE ADVISED THAT OUR ONLY OPTION WAS TO REPLACE WITH A SHORT BLOCK ENGINE FOR OVER $6,000. WE WENT AHEAD WITH THE REPLACEMENT AND WERE ADVISED TO CONTACT KIA CORPORATE CONSUMER RELATIONS TO SEE IF THE REPAIR COULD BE REIMBURSED UPON THE REGIONAL MANAGER'S DISCRETION, WHICH WAS ULTIMATELY NOT APPROVED. UPON RECEIPT OF REPAIRED VEHICLE, WE WERE TOLD THERE WAS A 12 MONTH OR 12,000 MILE WARRANTY ON THE WORK. APPROXIMATELY 3 MONTHS LATER, WHILE DRIVING, THE VEHICLE STALLED AGAIN AND WAS TOWED TO DAYTONA KIA SINCE WE ASSUMED THE WARRANTY WOULD COVER ANY ISSUES. THE TECHNICIAN AT DAYTONA KIA REPLACED AN AXEL THAT PER THEIR PROFESSIONAL OPINION, WAS NOT RE-ASSEMBLED CORRECTLY WHEN GRAND KIA REPLACED OUR ENGINE. NEITHER GRAND KIA NOR CORPORATE KIA TOOK RESPONSIBILITY FOR THIS ISSUE SO WE PAID OUT OF POCKED FOR ANOTHER REPAIR SO THAT WE COULD DRIVE HOME. SHORTLY AFTER, THE ENGINE STARTED TO MAKE A NEW NOISE, GIVEN GRAND KIA'S LACK OF HONORING THE ENGINE'S WARRANTY TO DATE WE DECIDED TO SELL THE CAR TO CUT OUR LOSSES AND AVOID ANY FURTHER OUT OF POCKET EXPENSES.

ON SATURDAY DECEMBER 8, 2018 LEAVING GATLINBURG 2 HOURS OUT AT 10:40 ON THE INTERSTATE RETURNING TO MURFREESBORO, TN; KIARA CALL ME STATING HER TRUCK WAS MAKING A TICKING NOISE AND WAS LOSING POWER. SHE WENT ON TO SAY THAT IT HAD STALLED OUT AND DIED ON THE SIDE OF THE ROAD FOR ABOUT 10-15 MINS. IT THEN CRANK BACK UP AND SEEMED FINE BUT THE TICK NOISE WAS STILL THERE, SO SHE PROCEEDED ONWARD. SO THEN I GOT ANOTHER CALL FROM KIARA ABOUT 45 MIN TO AN HOUR LATER, JUST GETTING INTO COOKEVILLE, STATING THE TRUCK WAS NOW MAKING A KNOCKING NOISE ALONG WITH THE TICKING BUT SEEMED TO BE A BIT SLUGGISH EVERY SO OFTEN. UNSURE OF WHAT THE CASE MAY BE WITH THE TRUCK, I ADVISED HER TO PULL OVER AND CHECK THE OIL AND SEE IF IT MAY NEED SOME ADDITIONAL OIL PUT IN IT. SO SHE DID AND ADDED A LITTLE OIL TO SEE IF IT WOULD EITHER QUIET OR CEASE THE NOISE, IT DIDN'T. SO I THEN TOLD HER TO LEAVE THE TRUCK AT THE GAS STATION AND WE'LL FIGURE OUT HOW TO GET IT HOME THE FOLLOWING DAY. SO THAT FOLLOWING MONDAY I RENTED A TRUCK AND TRAILER FROM U-HAUL AND DECIDED TO GO PICK UP THE KIA SPORTAGE TO BRING IT BACK HOME. AFTER LISTENING WHILE LOADING IT UP, I COULD TELL IT WAS NOTHING GOOD GOING TO COME FROM THIS ORDEAL. DUE TO OUR FINANCIAL SITUATION WHEN WE GOT HOME THERE WAS NOTHING AT THAT TIME THAT COULD BE DONE PERTAINING TO THE VEHICLE, SO WE LEFT IT PARKED ON THE PARKING LOT WHERE WE LIVE UNTIL WE HAD THE NECESSARY FUNDS TO GET THE VEHICLE PROPERLY DIAGNOSED. MY MOTHER, EUGENIE CALLED THE KIA CUSTOMER SERVICE NUMBER ON JAN. 16, 2019 TO SEE IF THERE WERE ANY RECALLS ON THE VEHICLE BECAUSE OF THE ISSUES THAT KIARA WAS HAVING, BUT SHE WAS TOLD THAT KIARA BASS COULD CALL THEM BACK TO FILE A COMPLAINT, AND THAT WOULD GET THE BALL ROLLING, BUT THE VEHICLE WOULD NEED TO BE TAKEN TO THE DEALERSHIP TO BE DIAGNOSED OF THE PROBLEMS. THE VEHICLE IS NOT DRIVEABLE DUE TO FEAR OF A BREAKDOWN ON THE ROAD.

PREMATURE BEARING WEAR IN ENGINE. BEARING BROKEN, HOLE IN THE ENGINE. CAR CUT OFF IN THE MIDDLE OF THE HIGHWAY AND STARTED LEAKING OIL. HAD TO MANUALLY PUSH VEHICLE ONTO THE SIDE OF THE ROAD TO SAFETY. THERE IS A SAFETY RECALL FOR THIS MAKE/MODEL/YEAR BUT NOT FOR THIS SPECIFIC VIN NUMBER. *DT

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. WHILE DRIVING 60 MPH, THE VEHICLE HAD DIFFICULTY ACCELERATING. THE ENGINE SHUT OFF AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT WAITED A FEW MINUTES AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE SHOOK AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT SMOKE AND FLAMES APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO A REPAIR SHOP. THE VEHICLE WAS NOT DESTROYED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT THE VEHICLE HAD TO BE TOWED TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO BONIFACE HIERS KIA (880 S APOLLO BLVD, MELBOURNE, FL 32901, (321) 951-9595) WHERE IT WAS DETERMINED THAT THERE WAS NO FIRE EVEN THOUGH THE VEHICLE SHOWED SIGNS OF A FIRE. THE CONTACT CLAIMED TO HAVE RECEIVED AN UNKNOWN RECALL NOTICE; HOWEVER, A RECALL WAS NOT FOUND TO BE ASSOCIATED WITH THE VIN. THE VEHICLE WAS CURRENTLY STILL AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2012 KIA SPORTAGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND A ROD FRACTURED WITHIN THE ENGINE ASSEMBLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: RQ17003 (ENGINE) AND NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.