279 complaints reported

2008 Mercedes-Benz C-Class Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
279
Crashes
14
Fires
2
Injuries
12

Complaint Timeline

Chronological view of owner reports

Oct 2018

TAKATA RECALL IN JANUARY 2018 I RECEIVED A NOTICE FROM MERCEDES BENZ STATING THAT MY VEHICLE WAS PART OF PRIORITY GROUP 5 AND MY TAKATA AIRBAGS (DRIVER & FRONT PASSENGER) WOULD BE CORRECTED BY JUNE 30, 2018. IT IS NOW LATE OCTOBER 2018 AND I STILL CANNOT GET THIS RECALL RECTIFIED.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2018
Oct 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. MERCEDES-BENZ OF NEWTON (92 HAMPTON HOUSE RD, NEWTON, NJ 07860, 973-383-8300) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2018
Oct 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MANSFIELD MOTOR GROUP, 1493 PARK AVE W, MANSFIELD, OH 44906, (419) 529-4000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/12/18*JB

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2016
Oct 2018

NHTSA RECALL NUMBER: 16V081, 17V017, AIRBAG WARNING LIGHT COMES ON, MULTIPLE REQUEST TO CORRECT OPEN RECALL. DEALER STATES PARTS ARE NOT AVAILABLE

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2016
Oct 2018

TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS REMEDIED FOR OVER 2 YEARS NOW, BUT THE LOCAL DEALERSHIP DOESN'T HAVE THE PARTS. I LIVE IN A TROPICAL AREA SO THE CHANCES OF AN AIRBAG MALFUNCTION IS GREATER

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2018
Oct 2018

TAKATA RECALL! WARNING SIGN APPEARED FOR PASSANGER SEAT!! I CAN'T DRIVE THIS CAR WITH AIRBAG MAL FUNCTION!

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2014
Oct 2018

"TAKATA RECALL" DEALER IN MY AREA SAYS NO PARTS. I HAVE BEEN TOLD THIS FROM DAY 1.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2016
Sep 2018

TAKATA RECALL NO ONE IS AVAILABLE TO FIX THIS RECALL FOR ME I HAVE BEEN CALLING OVER TWO YEARS NOW WHEN I NOTICED A PROBLEM WITH MY VEHICLE

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2016
Sep 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (MERCEDES-BENZ OF ROCKLIN, 4747 GRANITE DR, ROCKLIN, CA 95677, 888-245-8764) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEIR INFORMATION WAS PLACED ON THE WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2018
Sep 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GARAGE ISLA VERDE, LLC, AVE. BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, 787-620-1313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2018
Sep 2018

TAKATA RECALL. THE RECALL WAS INITIATED IN2015 AND NOTHING HAS BEEN DONE AS OF THIS DATE. I KEEP GETTING NOTICES FROM MERCEDES-BENZ THAT THEY HAVE NOT FOUND A SOLUTION TO THE AIR BAG PROBLEM BUT THEY ARE STILL WORKING ON IT. HOW IS IT THAT THEY CAN CONTINUE MAKING NEW CARS WITH WORKING AIR BAGS BUT NOT FOR THOSE UNDER RECALL?

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2015
Aug 2018

TAKATA RECALL SINCE 2/9/2016 WAS NOTIFIED IN WRITING. PART IS STILL NOT AVAILABLE TO CORRECT THIS SERIOUS RECALL

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2018
Aug 2018

TAKATA RECALL NHTSA RECALL NUMBER16V363 AND 16V081 OUTSTANDING SINCE EARLY 2016, AND AS OF TODAY 08/17/2018, WE ARE STILL GETTING THE RUN AROUND FROM MERCEDES BENZ ON A FIX. SPOKE TO MB TODAY ON THEIR TAKATA RECALL HOTLINE 877-496-3691, AND REPRESENTATIVE BY THE NAME OF TAJ EXTENSION 4669 ONLY READ FROM A SCRIPT THAT INDICATED THERE IS AN ESTIMATED PARTS DEPOT ARRIVAL DATE OF 12/31/2018, BUT THAT MAY CHANGE YET AGAIN. PLEASE HELP AS US PARENTS AND OUR KID ARE AT RISK OF SERIOUS INJURY IF THESE DEFECTIVE AIRBAGS ARE NOT REPLACED IN A TIMELY MANNER! THANK YOU.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2016
Aug 2018

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (MERCEDES-BENZ OF SOUTH ORLANDO, 4301 MILLENIA BLVD, ORLANDO, FL 32839, (888) 398-3936) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2015
Jul 2018

MY VEHICLE HAS BEEN IDENTIFIED FOR THE TAKATA RECALL AND I HAVEN'T RECEIVED THE REPLACEMENT. I RECEIVED A LETTER FROM MERCEDES DATED DECEMBER 2017 INDICATING THE PARTS FOR MY CAR SHOULD BE IN BY MARCH 31,2018. THIS IS ONLY COMMUNICATION I RECEIVED. I CALLED ON APRIL 25, 2018 AND TODAY JULY 30,2018. STILL NO REPLACEMENT FOR MY CAR. I WAS INFORMED THAT NHTSA WAS CONTROLLING WHEN THE PARTS WILL BE SENT ON MY CAR.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2018
Jul 2018 Crash Injury

I WAS TRAVELING DOWN ROSWELL ROAD AND A 2009 CHEVY SUBURBAN HIT THE RIGHT SIDE OF MY VEHICLE. MY CAR WAS IN MOTION ON A CITY STREET GOING STRAIGHT. THE SUBURBAN WAS MAKING A LEFT OUT OF A COMPLEX AND DID NOT SEE MY CAR IN FRONT OF HIM AND HIT MY PASSENGER SIDE OF THE CAR. I HAVE ATTACHED PHOTOS. WONDERING WHY MY AIRBAGS DID NOT DEPLOY BASED ON THE IMPACT. LUCKILY, NO ONE WAS SITTING AT THE BACK OF THE CAR, THOUGH, MY SISTER WAS ON THE PASSENGER SIDE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2018
Jul 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (MERCEDES-BENZ OF STEVENS CREEK, 4500 STEVENS CREEK BOULEVARD, SAN JOSE, CALIFORNIA 95129) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2016
Jul 2018

CONTACTED CAR MANUFACTURER AS WELL AS DEALER 5 TIMES.WAS SENT A NOTICE THAT IT WOULD BE FIXED JUNE 2018.CALLED AGAIN 7/12/2018 THEY SAID THERE WERE NO PARTS AVAILABLE.THIS IS A DANGEROUS SITUATION.WHAT CAN BE DONE TO FIX THIS PROBLEM?

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2016
Jul 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT SATED THAT NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. MERCEDES-BENZ OF BURLINGTON (80 CAMBRIDGE STREET, BURLINGTON, MA 01803, (781) 229-1600) SCHEDULED TWO RECALL REMEDY APPOINTMENTS IN JUNE AND JULY. WHEN THE CONTACT CALLED THE DEALER TO VERIFY THE APPOINTMENT, THE CONTACT WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2016
Jul 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL LETTERS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HOFFMAN ESTATES (1000 W GOLF RD, HOFFMAN ESTATES, IL 60169, (847) 885-7000) WHERE IT WAS DIAGNOSED THAT A HARNESS MUST BE REPLACED AT THE CONTACT'S EXPENSE BEFORE THE AIR BAG RECALL REPAIRS COULD BE PERFORMED. THE CONTACT STATED THAT THE RECALL LETTERS DID NOT MENTION THAT A HARNESS WOULD HAVE TO BE REPAIRED FIRST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2018
Jul 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JUNE OF 2016. THE DEALER (MERCEDES-BENZ OF COVINGTON, 8080 WESTSHORE DRIVE, COVINGTON, LA 70433) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2016
Jul 2018

TAKATA RECALL. ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. I AM ALSO GETTING A FRONT RIGHT SRS MALFUNCTION SERVICE REQUIRED.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2018
Jun 2018

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF TACOMA AT (253) 922-6820 (1701 ALEXANDER AVE E C, FIFE, WA 98424) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2016
Jun 2018

TAKATA RECALL THE RECALL REPAIR SCHEDULE HAS BEEN DELAYED FOR SO MANY TIMES, ONE AFTER ANOTHER. WHAT IS THE PROBLEM? SHOULD THE MANUFACTURER, TAKATA, BE TOLD AND PENALIZED FOR ITS IRRESPONSIBILITY?

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2015
Jun 2018

WHEN - I HAVE LETTERS FROM 2016 REPORTING THIS PROBLEM AND STILL NO FIX FOR MY CAR? THIS IS UNETHICAL....PLEASE HELP ME GET MY CAR REPAIRED.

Type: Vehicle, Vehicle: 2008 MERCEDES BENZ C300, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2018

Trend Over Time

Complaints by year

Quick Summary

The 2008 Mercedes-Benz C-Class has 279 Air Bags complaints on file. 14 crashes have been reported. Review the timeline above for detailed owner experiences.