2015 Mercedes-Benz C-Class UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Sunshade on panoramic sunroof broke off and tore sunshade. Took it to MB service center and was told it is known issue for that model and many more with some part snapping off causing the damage and cost to repair is between 2500-3000. Have been reading online and lot of people seem to have same issue with the panoramic sunroof and shade not syncing together. Seems to be concern manufacturer should be looking at if there’s numerous vehicle with same issues. Part snapped off when trying to open up sunroof on hot summer day
I took my 2015 vehicle to the Mercedes dealership and learned the rear subframe is rusted and has holes on two sides. I was warned that it is a safety hazard and could lead to a lack of control and other dangerous situations. I also learned that other 2010 through 2014 Mercedes models in the same class have been recalled for this exact concern. I am disappointed and upset to learn that those concerns are known, but not addressed in this model and put customers at risk.
Engine Light- Crankcase Ventilation Valve Replacement P052E71. Vehicle will jolt aggressively at the time of acceleration.
Structure,Body.Roof & Pillars
Crank case ventilation Valve needs replaced. This is a hazard and multiple Mercedes owners have reported the same issues.
I got an oil change since it was due then “P052E” It’s a very common issues with the engine first time it’s happened at 66K miles.
Crankcase breather faulty
Crankcase ventilation valve. PCV valve has failed causing check engine light. Very common issue on this model according to my research. The dealer does not have this product in stock to facilitate a repair and no support to find the part. Very difficult when trying to pass an emissions test and this is the last thing holding that back.
The panoramic sunroof is faulty. Doing a simple search online showed that this is a common problem amongst my vehicle model where parts are loose or misinstalled and it is a safety concern in a potential accident or rollover. My dealer is now looking into it and it is also an excessive out-of-pocket cost to make the vehicle safer. Something I do not expect from a high-end vehicle manufacturer. I identified this due to the rattling sound in the ceiling/sunroof.
The rear subframe rusted and needed complete replacement. The service department would not pass the car for inspection without replacement. My brother, who also has a Mercedes C300 model but from the prior year, reported that he had the exact same issue. However, Mercedes issued an extended warranty on his model. In researching this issue, I have discovered that this rusted subframe issue is prevalent in C300 models in all years, not just the model years before mine. I compared the service notes from my invoice with my brother's invoice. It is the exact same issue. I contacted both the Mercedes dealership and Mercedes corporate about this issue, seeking resolution. I provided them with all the documentation. Their answer is simply that my VIN does not qualify under their extended warranty and refused to look into it further, despite my pointing out that it is the exact same problem.
My car has been identified as having the subframe corrosion issue and is on the list by date and model, but Mercedes Benz will not honor the warranty because my car's VIN is not on their list.
Front drive shaft on 2015 Mercedes Benz C-300 severed from u-joint(s) on highway, causing catastrophic failure of components and significant damage to front exhaust, catalytic converter, and heat shields. Damaged observed on transmission and/or engine block. The approximate cost to repair was $6,500.00 in parts and labor. Failure of subject component(s) resulted in loss of some control and acceleration. Prior to failure, observed increasing vibration from center of vehicle while exceeding 65 mph but no more than 80 on highway. Audible clunking noise when shifting from "park" or "neutral" to "drive." No warning lamps and/or messages regarding failed component(s). Vehicle has not been inspected by manufacturer, police, and/or insurance representatives. Dealer provided inspection and findings.
Positive crankcase ventilation regulator valve failing and code P052E comes up. Mercedes Benz said this is a problem with all 2015 c300 and should be recalled
P052E. Positive crankcase ventilator valve replacement.
This is in regard to my 2015 Mercedes Benz C300 4 matic. I was driving at the normal speed of approximately 65mph on the highway. When out of nowhere, I heard a very loud wind noise. I was terrified since I was alone and was not sure why or what happened. I pulled over and noticed the front panel of my Sunroof glass was missing. I was very disappointed as I have always believed that MB has had a strong reputation for their cars. I circled back around and was able to find the part on the side of the highway, but it was broken. I have had heavy-duty tape covering the space so water cannot get in. I contacted my local MB repair shop and told me the part would be $1100 and labor would be additional.
The car have anew recall Recall #2021070010. The dealership Garage Isla Verde won’t provide me any type of services to my car. Neither repair this safety recall. They cancelled my appointments because I’m not welcome to the dealership.
Hit brakes and lost control of car, but no collision or injuries. Took it directly to Mechanic, who showed me rear subframe on driver's side rusted, corroded, broken (other side was clean). I was told this is a manufacturing defect, and was very expensive to repair, he did not want give estimate, said take it to Mercedes. Called dealer, left message, but have not been contacted yet by dealer or by MBUSA.
Crankcase ventilation (PCV system), on C300 and GLC 300 is a know issue with this model care fro 2015 to 2021, yet Mercedes Benz manufacture the cars the same way with addressing in order to over charge customers and claim it’s a wear and tear part
The panoramic sunroof of the C300 is held in plastic hooks that break, even with normal use. So, that leaves the panoramic roof to fly off the vehicle on the highway. I have not opened my roof in three years because I am afraid it might not hold up. Looking at the MB owners' forum, it seems to be a pretty common issue that these plastic hooks break, and then the panoramic roof either doesn't close all the way, stay up to let the air come underneath it to introduce the risk of it flying away, or become really flappy when driving with open roof.
on 7/17/21 the piece of the top of the car right from the from window leading to sunroof came undone and flew off while on highway. vehicle was repaired a month later at body shop. this was out of pocket due to not wanting to claim on my insurance due to deductible. This piece flew off at a high velocity with no warning and couldve caused a accident. There was no indication of any issues no lights no warnings signs. There was a loud noise like a brick or large object falling on top which then I heard a lot of air. Recently again in October 5 I was driving on the highway and debris hit my sun roof, my window was shaking and I went to the body shop. in the brief drive there some 10 miles the same plastic part repaired was lifted and coming off. on this occasion I used my Insurance. On 03/2/22, another event in which the plastic portion between front window and rooftop flew off while driving 60mph on the highway.
My daughter was driving at freeway speeds, when she heard, what we now know, is a portion of the sunroof panel flapping and break off. There was no warning, no instrument indication, and assume the broken part was a safety hazard to vehicles following. We took her vehicle to Fletcher Jones Mercedes in Newport Beach, but they're hesitating about repairing or reimbursing costs, due to the pending nature of the NHTSA Recall #21V197.
On July the 8th I was driver on interstate highway 65south in Birmingham Alabama in my 2015 Mercedes c 300 when there was a loud thump which startled me and almost caused an accident what happened is the roof panel between the windshield and sunroof flew off it caused damage to my vehicle and almost an accident now when I contacted Mercedes they say that it is a recall out for this problem but they do not have a time as to when this can be fixed this will be a problem because now I am not able to drive my vehicle because there is a gape between the windshield and the roof where water and anything else will get into the vehicle this is terrible now I am without a car for who knows how long.
WHILE DRIVING MY 2015 MERCEDES BENZ C300 4MATIC WITH PANORAMIC ROOF ONE DAY ON RTE 9 IN HYDE PARK NY, A 2 LANE STATE ROAD I WAS TRAVELING AT 40 MPH, I SUDDENLY HEARD MORE AIR THAN USUAL AND THEN SECONDS LATER A LOUD FLAPPING NOISE ON ROOF. I PULLED OVER IMMEDIATELY ONLY TO FIND THE STATIONARY ROOF PANEL ALL THE WAY FORWARD ON THE ROOF, (DIRECTLY IN FRONT OF GLASS PORTION OF THE PANO ROOF) BECAME LOOSE ON ONE SIDE AND FLAPPED OPEN WITH WIND WHEN IN MOTION. I USED 3 QUARTERS BETWEEN WINDSHIELD AND SAID PANEL TO HOLD IT FROM POPPING UP WHILE DRIVING AND DROVE IMMEDIATELY TO A BODY SHOP. TBEY INSPECTED IT AND DETERMINED IT WAS HELD DOWN WITH BLACK EPOXY SIMILAR TO WHAT IS USED TO INSTALL GLASS SUCH AS WINDSHIELDS. THEY ADDED SOME EPOXY AND TAPED DOWN THE PIECE FOR ME. APPROXIMATELY ONE WEEK LATER I WAS TRAVELING ON THE SAME ROAD AT ABOUT 30MPH AND SUDDENLY ALL WITHIN LIKE 2 SECONDS HEARD LOUD WIND, THEN FLAPPING, THEN SAW THE ROOF PIECE FLY OFF SWING IN FRONT OFF WINDSHIELD IT WAS STILL ATTACHED TO A RUBBER GASKET, THEN UP IN THE AIR AND BACK DOWN AND SMACKED THE SIDE OF DRIVERS DOOR BEFORE BREAKING FREE AND FLYING DOWN THE ROAD BEHIND ME. LUCKILY IT DID NOT STRIKE ANY CARS OR PEOPLE AS IT BRIEFLY HELD ON TO THE GASKET ATTACHED. I IMMEDIATELY STOPPED AND WAS ABLE TO RETRIEVE IT, BROKEN INTO 2 PIECES. SOME ONLINE RESEARCH FOUND THIS HAS BEEN A VERY COMMON PROBLEM WITH MANY, MANY PEOPLE WHO POSTED ALL OVWR THE INTERNET ON FACEBOOK AND SEVERAL OTHER SITES. I THEN FOUND THE EXACT SAME PROBLEM, AND PART WAS RECALLED BY MERCEDES FOR 10S OF THOUSANDS IF CARS, BUT THE RECALL DID NOT INCLUDE MY YEAR (BUT DID INCLUDE MY MODEL FOR OTHER YEARS). THIS IS VERY OBVIOUSLY THE SAME EXACT PROBLEM AND SHOULD BE COVERED FOR ALL YEARS BY MERCEDES. I CALLED AND AFTER A LENGTHY PHONE CALL WITH MERCEDES BENZ I GOT NOWHERE. THE AGENT FOR MB REFUSED TO EVEN ADMIT IT WAS A RECALL, AND WAS RUDE.
Driving down the interstate and half of the stationary roof panel dislodged. Luckily no accidents occurred due to the malfunction. The other half is still loosely attached and I am worried it could cause an accident if it detaches . I have emailed and called headquarters as well as my local dealership and no one has the ability to fix the problem and cannot confirm if I choose to pay out of pocket, that I will be reimbursed. There is a recall and it’s #21V197. At this point I want some sort of solution so I can ensure the safety of myself and those driving around me.
SUNROOF NO LONGER CLOSED SHAKES AND RATTLES, SEEMS LIKE A SAFETY ISSUE DURING A POSSIBLE ROLLOVER
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Quick Summary
The 2015 Mercedes-Benz C-Class has 32 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.