178 complaints reported

2004 Mercedes-Benz E-Class FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
178
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2015

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A STRONG SMELL OF FUEL INSIDE THE VEHICLE. IN ADDITION, THE CONTACT STATED THE FUEL SMELL STARTED AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2015
Jan 2015

GAS SMELL IN CAR SO WENT TO SHOP FOR INSPECTION. FOUND GAS TANK WOULD NOT HOLD VACUUM AND THAT IT WAS LEAKING WITH GAS POOLING AROUND TANK BELOW REAR SEAT. I UNDERSTAND THERE MAY BE A CLASS ACTION SUIT REGARDING THIS ISSUE AND WOULD LIKE TO FIND OUT HOW TO RECOVER THE OVER $4000 IN EXPENSES TO REPAIR MY GAS TANK. A GAS TANK SHOULD NOT LEAK AND NEED REPLACING. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2013
Dec 2014

THERE IS A VERY STRONG GAS ORDER IN AND AROUND MY VEHICLE WHEN I FILL THE GAS TANK. I HAVE AVOIDED FILLING MY TANK MORE THEN 3/4 FULL DUE TO THIS ORDER. THIS CANNOT BE SAFE. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS WITH ANY OTHER VEHICLE I HAVE EVER OWNED. *JS

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2014
Dec 2014

AFTER FILLING UP CAR AT GAS STATION STRONG GAS SMELL INSIDE AND OUTSIDE CAR. WHILE CAR WAS IN DRIVEWAY I NOTICED GAS LEAKING FROM REAR DRIVER SIDE. I LOOKED UNDER DRIVER REAR SEAT THERE WAS A POOL OF FUEL AROUND THE CROWN OF THE FUEL PUMPS. *JS

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2014
Dec 2014

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT SMELLED FUEL INSIDE AND OUTSIDE THE VEHICLE WHILE REFUELING THE TANK. THE ODOR WAS PRESENT ON NUMEROUS OCCASIONS. THE DEALER RECOMMENDED THAT THE FUEL GASKET AND FUEL PUMP BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E500, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2014
Dec 2014

I AM DISAPPOINTED BECAUSE WE?VE KNOWN ABOUT THIS PROBLEM ONLY FOR A SHORT TIME SINCE LAST YEAR WHEN WE WENT TO OUR DEALERSHIP THE COMPLAINT OF SMELLING GAS FUMES AFTER PUMPING GAS. WE SMELLED THE FUMES IN THE REAR CABIN AREA PRIMARILY. WE HAD THE DEALERSHIP AND A COUPLE OTHER CERTIFIED MERCEDES BENZ SHOPS LOOK AT THE ISSUE DETERMINING THAT THE SENDING UNIT NEEDS TO BE REPLACED. WE WERE GOING TO DO THE SERVICE LATER AFTER ONE DEALERSHIP TOLD US TO JUST KEEP THE CAR HALF FULL WITH FUEL UNTIL YOU ARE READY TO COMPLETE THE SERVICE REPAIR FOR OVER $1,000 OUT OF OUR OWN POCKETS. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2012
Nov 2014

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT FUEL LEAKED INTO THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2014
Nov 2014

I HAVE A 2004 MERCEDES BENZ E55 AMG ,I'M THE SECOND OWNER OF THE CAR BOUGHT IT ON DECEMBER 2012 WITH ODOMETER READING 118,000 DURING THAT TIME.I HARDLY USED THIS VEHICLE BECAUSE I HAVE COUPLE OF DAILY DRIVER CAR. COUPLE OF MONTH AGO I SMELLS A STRONG GAS SMELL INSIDE THE CAR AND ENGINE CHECK WAS ON. I WENT TO MY MECHANIC TO CHECK IT AND HE CANNOT FIND WHERE IS IT COMING FROM.SO I TOOK HOME MY CAR AND DIDN'T DRIVE IT FOR AWHILE. I ONLY USE IT OCCASIONALLY AND UNTIL THE SMELLS IS NO LONGER COMING. YESTERDAY , NOVEMBER 22,2014 , IUSED THE CAR FOR WORK AND EVERYTHING SEEMS NORMAL. ON MY WAY HOME I WENT TO FILL UP THE GAS FULL TANK ,WHEN I LOOK AT THE OTHER SIDE OF MY CAR ,FROM DRIVER SIDE REAR PASSENGER AREA ,I SAW A POOL OF GAS COMING FORM THAT AREA UNDERNEATH THE PASSENGER REAR SEAT AREA BUT COMING FROM THE METAL LID OF THE CAR.ITS KIND OF STRONG AND THE GASOLINE GUY NEED TO APPLY SOME CHEMICALS ON THE SURFACE OF THE TANK WHERE PARK MY CAR DURING FILL UPS. ITS KIND OF STRONG DRIPPED AND I DECIDED TO TOW IT TO MY MECHANIC ON MIDNIGHT. I DO NOT WANT TO DRIVE IT HOME BECAUSE IT MIGHT CATCH FIRE BECAUSE ITS NEAR THE EXHAUST UNDER THE PASSENGER REAR SEAT. I WENT ONLINE WHILE WAITING FOR THE TOWING TRUCK AND REALIZED THAT THERE IS A SIMILAR CASES LIKE THIS ON THIS MODEL,THERE IS A RECALL FOR THIS CAR AND IM NOT SURE IF THE ORIGINAL OWNER EXPERIENCE THIS BEFORE. WHAT KIND OF ASSISTANCE I CAN GET FROM YOUR AGENCY TO MAKE SURE THIS ISSUE IS TAKING CARE OF.ITS NOT VERY SAFE FOR ME TO USE THIS CAR WITH THIS CONDITIONS AND IM SURE MERCEDES BENZ WILL DO CHARGE ARM AND LEGS FOR THIS FAULTY DESIGN FOR THIS MODEL YEAR. PLEASE LET ME KNOW HOW TO HANDLE THIS PROBLEM AND HOW CAN I GET THIS FIX THROUGH RECALL ISSUES THAT NHTSA HAS ISSUED FOR THIS MODEL. LOOKING FORWARD TO HEAR FROM YOUR AGENCY .THANK YOU *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2014
Nov 2014

WHEN THE GAS TANK IS FILLED OVER 75% THERE IS A STRONG FUEL SMELL INSIDE AND OUTSIDE THE VEHICLE. IF I FILL LESS THAN 75% THERE IS NO PROBLEM. I HAVE EXPERIMENTED WITH FUEL LEVELS FROM FULL ( NOT TOPPING OFF ) DOWN TO THE 75% AND WILL HAVE THE FUEL SMELL. THE SMELL WILL CEASE WHENEVER THE LEVEL DROPS BELOW THE 75%. LEAK IS COMING FROM FUEL PUMP SEAL / GAS TANK. CALLED MULTIPLE DEALERS AND THEY ACKNOWLEDGED THIS IS COMMON PROBLEM. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2014
Nov 2014

FUEL TANK/SENDING UNITS ARE LEAKING BADLY ON TOP OF TANK AND SEEPING RAW FUEL AND HEAVY FUMES INTO PASSENGER COMPARTMENT. THIS IS A HORRIBLE SAFETY RISK AND I AM AWARE THAT THIS IS BECOMING A VERY COMMON ISSUE WITH THIS MODEL. I AM AFRAID TO DRIVE MY VEHICLE WITH SUCH A LARGE AMOUNT OF FUEL SOAKING INTO THE PASSENGER COMPARTMENT. I ALSO HAVE PHOTOS OF THE AFFECTED AREA IF USEFUL. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Nov 2014
Nov 2014

AFTER FILLING THE GAS TANK, I PARKED THE CAR IN MY ATTACHED GARAGE THE NEXT DAY THE GAS FUMES WERE SO STRONG INSIDE MY BASEMENT THAT I CALLED MY PLUMBER, THINKING I HAD A GAS LEAK FROM THE FURNACE. THEN I WENT INTO MY GARAGE, AND THE GAS SMELL WAS OVERWHELMING. WHEN I TOOK THE VEHICLE TO MERCEDES BENZ, THEY DID A DIAGNOSTIC AND DETERMINED THE FUEL SENSOR WAS BAD, ALONG WITH CRACKED INNER TANK MODULE. I HAD TO REPLACE ALL THE ASSOCIATED PARTS (CABLE HARNESS, AUXILIARY PUMP, BRACKET, SEAL RING, ETC. PARTS: $710.13 AND LABOR: $496.80 = 1206.93. THIS ISSUE SHOULD BE REVIEWED AS A MANUFACTURER DEFECT. I'VE HAD MANY AUTOMOBILES, AND NEVER DID I HAVE THIS HEADACHE. AND I CERTAINLY WOULD NOT EXPECT THIS FROM THIS CAR. MERCEDES BENZ NEEDS TO OWN UP TO THESE DEFAULTS!!! ADDITIONALLY, MY BATTERY DIED AT THE SAME TIME - ANOTHER PARTS: $284.05, LABOR: $207.00. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E500, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2014
Nov 2014

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT FUEL WAS POOLING ON THE FLOOR BOARD OF THE REAR SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENDING UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 56,000.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Dec 2014
Oct 2014

AFTER FILLING THE GAS TACK - I STARTED SMELLING FUEL IN THE GARAGE. I DIDN'T SEE A GAS LEAK ON THE FLOOR BUT THE SMELL OF FUEL WAS VERY STRONG. THIS HAPPENED MULTIPLE TIMES OVER THE COURSE OF THE NEXT MONTH. IT WOULD GO AWAY AFTER 2-3 GALLONS OF FUEL WERE BURNT OFF. I BELIEVE THERE IS A DEFECT IN THE GAS TANK ASSEMBLY AS I FOUND MANY OTHER E55 OWNERS WITH SIMILAR ISSUES. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2014
Oct 2014

EVAP CODE - P0456. FUEL SENDER LEAK. FAULTY FUEL PUMP/GAS TANK LEAK. STRONG FUEL SMELL COMING FROM REAR OF VEHICLE AS WELL AS GASOLINE POOLING UNDER VEHICLE. HEAVILY FUMED CABIN AS WELL. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2014
Oct 2014

ON THURSDAY OCTOBER 23, 2014, I TOOK MY 2004 E320 SEDAN TO SCHUMACHER MERCEDES BENZ IN SCOTTSDALE ARIZONA. I ASKED THEM TO CHECK OUT A 'CHECK ENGINE' LIGHT AND INFORMED THEM THAT THERE WAS AN OCCASIONAL STRONG ODOR OF GASOLINE. ON FRIDAY OCTOBER 24, 2014, THE DEALERSHIP CALLED TO INFORM ME THAT THE GAS TANK AND SENSORS NEEDED TO BE REPLACED BECAUSE OF A LEAK. MY SERVICE COORDINATOR ALSO TOLD ME THAT IT IS A COMMON / KNOWN PROBLEM WITH THE MAKE AND MODEL OF MY VEHICLE. THE COST TO REPAIR IT WOULD BE $4000 + I CONTACTED THE NHTSA WEBSITE AND LEARNED THAT THERE IS AN OPEN INVESTIGATION AND A COMPLAINT OPENED MARCH 15, 2013 ,,, HOWEVER THERE HAS BEEN NO RECALL ISSUED AS OF THIS TIME. THE CAR HAS NOT YET BEEN REPAIRED. ON OCTOBER 24TH, I TOOK IT TO A REPAIR SHOP WHO WORKS EXCLUSIVELY ON MERCEDES BENZ VEHICLES, FOR A SECOND OPINION / EVALUATION. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2014
Oct 2014

2004 MERCEDES BENZ E500 SMELLS OF GASOLINE BOTH INSIDE AND AROUND THE VEHICLE AFTER REFUELING TO THE FULL TANK LEVEL. IT HAS BECOME NECESSARY TO LEAVE THE GARAGE DOOR OPEN AFTER FUELING IN ORDER TO VENTILATE THE GARAGE AND KEEP FUMES OUT OF THE HOUSE. THE ODOR GRADUALLY DECREASES WHEN THE VEHICLE IS DRIVEN 40-50 MILES AND THE FUEL LEVEL IN THE TANK DROPS. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E500, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2014
Oct 2014

VEHICLE HAS A VERY STRONG SMELL OF FUEL INSIDE THE PASSENGER CABIN. TECHNICIAN INSPECTED FUEL SENDING UNIT(S). LEFT SIDE FUEL SENDING UNIT WAS LEAKING FUEL INTO THE CABIN. LEFT SIDE FUEL SENDING UNIT WAS REPLACED AND SEAL ON RIGHT SIDE UNIT WAS REPLACED. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2010
Sep 2014

SMELLED GAS IN CAR. EACH DAY I WOULD GET A HEADACHE, NORMALLY I NOT PRONE TO HAVE HEADACHES. THIS WENT ON FOR A FEW WEEKS. I TOOK CAR IN AND LEARNED THAT BOTH FUEL PUMPS HAD TO BE REPLACED. I WAS INFORMED THAT THIS COULD HAVE BEEN CARBON MONOXIDE POISONING. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2013
Sep 2014

STRONG FUEL SMELL INSIDE OF CAR AFTER FILL UP. THIS IS A VERY WIDE SPREAD PROBLEM WITH E-CLASS MERCEDES OF ALL YEARS. YOU NEED TO INITIATE A RECALL ASAP..UPDATED 11/03/14 *BF *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2014
Sep 2014

STRONG GASOLINE SMELL INSIDE CAR AFTER FILL UP. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Aug 2014
Sep 2014

STRONG SMELL OF FUEL COMING FROM UNDER VEHICLE. NO GAS LEAKS VISIBLE. SHORTLY AFTER FILLING UP THE GAS TANK (I DO NOT "TOP OFF") I THOUGHT I SPILLED GASOLINE ON MY PANTS. TURNS OUT THE FUEL SENDER UNITS MAY BE LEAKING. THERE IS A LAWSUIT AGAINST MBUSA REGARDING THIS. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E55, Manufacturer: Mercedes-Benz USA, LLC
Incident: Sep 2014
Aug 2014

I HAVE A FUEL LEAK ON THE LEFT SIDE OF MY FUEL TANK. THE FUMES ARE SO STRONG THAT I CANNOT OPERATE THE VEHICLE DUE THE AMOUNT OF FUEL THAT SETTLES ON TOP OF THE PUMP/ REGULATOR ACCESS OUTLET. THE STREAM IS EMITTING FROM THE AREA OF LEAKAGE SO QUICKLY THAT IT TAKES ABOUT A MINUTE TO PUDDLE AND DRIP TO THE GROUND. THE DANGER OF A METAL OBJECT BEING PICKED UP BY A TIRE AND CAUGHT UP ON A PIECE OF METAL UNDER MY VEHICLE, AT THAT LOCATION, WOULD CREATE A SPARK THAT WOULD SURELY CAUSE A BLAZING FIRE TO ERUPT. ALSO, THERE IS THE DANGER OF A PASSERBY TOSSING A CIGARETTE OUT OF HIS/ HER WINDOW, BEING CAUGHT UP BY THE WIND AND SUCKED UNDERNEATH MY CAR, CAUSING A FIRE. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E500, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2014
Aug 2014

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED THAT THERE WAS A FUEL ODOR PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WOULD OCCUR AFTER REFUELING. THE CONTACT THEN EJECTED THE ENTIRE REAR SEAT BENCH AND NOTICED THAT THERE WAS A PUDDLE OF FUEL WHERE THE FUEL TANK UNIT WAS LOCATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jan 2014
Aug 2014

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT STATED WHILE DRIVING 30 MPH AFTER REFUELING THE FUEL TANK, SHE SMELLED A STRONG FUEL ODOR. THE ODOR WAS PRESENT ON 35 OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,854.

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E320, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jul 2014
Jul 2014

YOU CAN NOT PUT GAS INTO THE VEHICLE IT IS LIKE THERE IS NO VENT HOLES OR SOMETHING BECAUSE IT TOOK ME 1HOUR AND 20 MINUTES TO PUT GAS IN THE CAR BECAUSE THE PUMP KEPT CUTTING OFF LIKE THERE WAS AIR IN THE TANK. MAYBE ITS A FLAP OR FILTER PROBLEM, WHATEVER IT IS IT IS SO FRUSTRATING TRYING TO PUT GAS IN THIS CAR. *TR

Type: Vehicle, Vehicle: 2004 MERCEDES BENZ E500, Manufacturer: Mercedes-Benz USA, LLC
Incident: Jun 2014

Trend Over Time

Complaints by year

Quick Summary

The 2004 Mercedes-Benz E-Class has 178 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.