2 complaints reported

2021 Mercedes-Benz E-Class BACK OVER PREVENTION

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2024

I was parking and the 360 view sensor did not come up. When I tried to back out and move forward again, I realized the back up camera would not come on. I turned the car on and off and then tried again to reverse to engage the camera but was instead given a message that says system inoperative.

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ E 350, Manufacturer: Mercedes-Benz USA, LLC
Incident: May 2024
Dec 2023

When in reverse, sometimes the rearview camera image does not come and and the parking sensors do not work. An inoperative rearview camera display and/or parking sensors can reduce the driver’s view and awareness of what is behind the vehicle, increasing the risk of a crash. This has been happening over the last 2 years infrequently. When the issue was brought up at the dealer during service, their recommendation was to bring the vehicle in immediately at the time it occurs, but I haven't been able to do so with work. Now this issue is happening more frequently. There is a campaign online that is for the same issue I'm having: April 1, 2021 NHTSA CAMPAIGN NUMBER: 21V228000 Rearview Camera and Parking Sensors Malfunction

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ E350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Oct 2022

Trend Over Time

Complaints by year

Quick Summary

The 2021 Mercedes-Benz E-Class has 2 BACK OVER PREVENTION complaints on file. Review the timeline above for detailed owner experiences.