2 complaints reported

2021 Mercedes-Benz E-Class ELECTRICAL SYSTEM,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2024 Fire

FIRE FIRE FIRE Information light came on just saying 12 Volt Battery. I sat in the car letting it idle for about 3 minutes. It began to smoke and then burst into flames. I called 911 got the fire department here but by the time they were here there was not much left. The car essentially burned to the ground and insurance has declared it a total loss. Car was in my driveway, was certainly a danger to me, to my house and to my neighbor's cars and house.

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ E 350, Manufacturer: Mercedes-Benz USA, LLC
Incident: Feb 2024
Apr 2021

I BOUGHT THIS CAR ON 12/12/2021 AND TWO WEEKS AFTER THAT, THE CAR HAD WARNING MESSAGE ON DASHBOARD "COOLANT TOO HOT, STOP THE VEHICLE" ON THE HIGHWAY -NJ TUNPIKE. IT STARTED SLOWING DOWN ON ITS OWN TO BELOW 20MPH, NEARLY KILLED ME WHILE I TRIED TO PULL IT OVER. THEN THE DEALER SERVICE SAID IT HAD DEFECTIVE WATER PUMP. THEN LAST WEEK 4/13/21 - 4 MONTH,ABOUT 2800 MILEGE ON IT, IT WOULDN'T START AT ALL., JUMP START DIDN'T EVEN WORK. SO I WAS STRANDED AGAIN IN THE MIDDLE OF THE NIGHT. IT GOT TOWED AND THEY SAID IT HAD DEFECTIVE BATTERY. SO HOW MANY DEFECTIVE PARTS THIS CAR HAS. IT WILL KEEP BREAKING DOWN AND THREATEN MY LIFE ON THE HIGHWAY WHERE I COMMUTE EVERY DAY IN THE NIGHT TIME. THEY SHOULD TAKE THIS CAR BACK AND REPLACE BUT THE DEALER REFUSED BECAUSE IT HAD PROBLEMS ON DIFFERENT PARTS AND FIXED. BUT THIS VEHICLE IS PIECE OF JUNK AND A RISK TO NOT ONLY MY LIFE BUT ALSO O THER DRIVERS ON THE HIGHWAY BECAUSE IT DOES THINGS ON ITS OWN WAY, I HAD NO CONTROL OVER THE CAR AT ALL.

Type: Vehicle, Vehicle: 2021 MERCEDES-BENZ E450, Manufacturer: Mercedes-Benz USA, LLC
Incident: Apr 2021

Trend Over Time

Complaints by year

Quick Summary

The 2021 Mercedes-Benz E-Class has 2 ELECTRICAL SYSTEM,ENGINE complaints on file. Review the timeline above for detailed owner experiences.