371 complaints reported

2013 Nissan Altima Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
371
Crashes
17
Fires
0
Injuries
12

Complaint Timeline

Chronological view of owner reports

Sep 2014

THE PASSENGER AIRBAG OFF LIGHT COMES ON SOMETIMES WHEN AN ADULT IS RIDING IN THE SEAT. THE CAR WAS BROUGHT TO THE DEALER SERVICE DEPT. 4 MONTHS AFTER THE PURCHASE WITH THIS COMPLAINT. THE PROBLEM OCCURRED MULTIPLE TIMES AFTER WITH A TOTAL OF FOUR TRIPS TO THE SERVICE DEPT. INCLUDING THE RECALL FOR THIS PROBLEM. THE PROBLEM IS STILL HAPPENING. THIS ISN'T JUST AN INCONVENIENCE BUT A SERIOUS SAFETY ISSUE. EITHER NISSAN IS IGNORANT OF HOW TO REMEDY THE PROBLEM OR THEY JUST DON'T CARE SEEING AS HOW THIS PROBLEM AFFECTS SEVERAL NISSAN MODELS AND ALSO INFINITI. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2014
Sep 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FLASHED ON AND OFF WHILE THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES AND THE OCCUPANT CLASSIFICATION SYSTEM WAS REPLACED REPEATEDLY; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT NOTHING ELSE COULD BE DONE TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,042.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Sep 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE AIR BAG PASSENGER OCCUPANT SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35 AND THE CURRENT MILEAGE WAS 4,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Sep 2014

THE PASSENGER FRONT AIRBAG DOES NOT DETECT ADULTS SITTING IN THE SEAT AND THEREFORE MAY NOT DEPLOY IN A CRASH. MY CAR DOES NOT FIT UNDER THE PREVIOUS RECALL. NISSAN CORPORATE SAYS IT IS AWARE OF THE PROBLEM. BUT CANNOT PROVIDE A DATE OF A SOFTWARE PATCH. AS A SOLUTION, I WAS TOLD TO PULL THE CAR OVER AND RESTART IT EVERY TIME IT HAPPENS. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Sep 2014
Aug 2014

WE HAVE TRIED TO HAVE NISSAN FIX OUR PASSENGER SIDE AIRBAG AT LEAST 3 TIMES (ONE INCLUDING FOR A SAFETY RECALL ISSUED) AND THE PROBLEM IS STILL OCCURRING. THE DEALERSHIP HAS REPLACED THE SENSOR ONCE AND REPROGRAMMED THE COMPUTER SYSTEM TWICE. THE MOST RECENT TIME THIS OCCURRED IS THE DATE ABOVE. THE AIRBAG IS OFF WHEN I AM SITTING IN THE SEAT AND I AM A 130 POUND FEMALE. THIS DOESN'T HAPPEN EVERY TIME I AM IN THE PASSENGER SIDE BUT IT COULD BE OFF ON A TRIP 15 MINUTES AWAY FROM MY HOUSE AND ON THE WAY HOME IT COULD BE ON. WE HAVE NOTIFIED THE DEALERSHIP THAT THIS STILL OCCURS AND WE MET WITH WHAT THEY SAID WAS ONE OF THEIR "BEST TECHNICAL EXPERTS" AND WERE TOLD THAT THERE IS NOTHING WRONG WITH OUR VEHICLE AND THEY WILL DO NOTHING ABOUT THIS PROBLEM BECAUSE IT IS WORKING TO MANUFACTURERS SPECIFICATIONS. THEY SAID IT COULD BE THE WAY I AM SEATED IN THE SEAT OR THE TYPE OF ROAD WE ARE DRIVING ON. WE HAVE MULTIPLE VIDEOS OF ME IN THE PASSENGER SEAT, SITTING UPRIGHT, WITH THE LIGHT ON STATING THAT MY AIRBAG IS OFF. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2014
Aug 2014 Crash Injury

TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE REAR DRIVER SIDE PASSENGER SUSTAINED A HEAD AND HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2014
Aug 2014

WHEN THE FRONT PASSENGER SEAT IS OCCUPIED THE PASSENGER AIR BAG LIGHT IS ILLUMINATED INDICATING THE AIR BAG IS NOT ACTIVATED. THIS ISSUES HAS OCCURRED SINCE PURCHASING THE VEHICLE. I HAVE REPORTED THIS TO THE DEALERSHIP AT THE 3500 & 7500 SERVICE INTERVALS. AT THE 3500 MILES SERVICE THE ACTION WAS VERIFIED THAT THE SENSOR WAS PROPERLY CALIBRATED & WORKING PROPERLY AND SHOULD NOT HAPPEN AGAIN. THE NEXT DAY THE LIGHT AGAIN CAME ON WHEN MY 138 LB SON WAS RIDING. ALTHOUGH THIS DOES NOT OCCUR EVERY SINGLE TIME A PASSENGER IS RIDING, IT DOES OCCUR FREQUENTLY. AT THE 7500 MILE SERVICE I AGAIN NOTIFIED THE DEALERSHIP OF THE CONTINUING ISSUE. THE ISSUE WAS AGAIN VERIFIED THAT THE SYSTEM WAS WORKING PROPERLY. THE DEALERSHIPS RESPONSE WAS THAT THE ISSUE WAS RELATED TO USING THE SPECIFIED COMPONENTS (SEAT CUSHION & SENSORS) THAT THE NHTSA REQUIRES MANUFACTURERS TO USE, LEADING ME TO BELIEVE THE ISSUE IS WITH GOVERNMENT SPECS AND NOT WITH NISSAN. IF SO, THE QUESTION THEN WOULD BE WHY DOESN'T THIS OCCUR WITH EVERY CAR THAT HAS AN AIR BAG IN IT'S SEAT? THIS IS THE FIRST CAR I HAVE EVER BEEN IN THAT HAS THIS ISSUE. WITH EXCEPTION THAT THIS SAME ISSUE OCCURRED WHEN I RENTED A 2013/2014 NISSAN ALTIMA RECENTLY ON A TRIP. ADDITIONALLY WHEN I ASKED, NONE OF MY FRIENDS OR FAMILY HAVE EVER HEARD OF SUCH AN ISSUE. THIS ISSUE IS NOT RESOLVED. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2013
Jul 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. THE DEALER CLEARED THE COMPUTER CODE, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V069000 (AIR BAGS) AND 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2014
Jul 2014

I RECEIVED A NOTICE OF RECALL FOR THE PASSENGER SIDE AIR BAG. I SCHEDULED THE PRESCRIBED FIX WITH THE DEALER, KLINE AUTOWORLD, MAPLEWOOD, MN, AND THE DEALERSHIP TOLD ME THEY FIXED THE RECALL PROBLEM, 07/03/2014. THEN, ON OR ABOUT 07/16/2014 THE PASSENGER AIR BAG WARNING OFF LIGHT CAME ON WITH MY SPOUSE IN THE PASSENGER SEAT. I CONTACTED THE DEALER TWICE REGARDING THIS WARNING LIGHT. SO FAR THE DEALERSHIP HAS NOT GOTTEN BACK TO ME. *JS THE CONSUMER STATED ON SEVEN OCCASIONS SINCE THE RECALL FIX, THE AIR BAG LIGHT ILLUMINATED WHEN AN ADULT PASSENGER WAS SITTING IN THE SEAT. UPDATED 06/10/15. *JB

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2014
Jul 2014

AFTER DRIVING THE CAR FOR A FEW MONTHS, I NOTICED THAT THE PASSENGER AIR BAG LIGHT WOULD GO ON WITH A PASSENGER SITTING IN THE SEAT. IT DIDN'T HAPPEN ALL THE TIME BUT WHEN IT DID, THE LIGHT COULD STAY ON FOR AN ENTIRE TRIP. IN THIS NISSAN CAR, WHEN THE LIGHT IS ON, THAT MEANS THE AIR BAG IS OFF. I TOOK MY CONCERN TO THE DEALERSHIP WHERE I BOUGHT IT. THE DEALERSHIP REPLACED MANY OF THE PARTS UNDER THE SEAT IN AN ATTEMPT TO SOLVE THE PROBLEM. BY OCTOBER OF 2013, NISSAN SENT A SPECIAL TECHNICIAN TO FIVE TOWNS NISSAN IN INWOOD,NY TO ADDRESS MY PROBLEM. HE REPLACED THE RAILING UNDER THE SEAT BUT TOLD ME THE SYSTEM WAS WORKING CORRECTLY AND THEY WERE JUST MAKING ME HAPPY. HOWEVER, IN MAY OF 2014, I RECEIVED A RECALL NOTICE FOR MY VERY PROBLEM. IT TURNS OUT MANY OTHERS MUST HAVE HAD THE SAME ISSUE. THE RECALL WAS A SOFTWARE RE-PROGRAM OF THE OCCUPANCY SENSOR. BUT, THIS RECALL DID NOT FIX THE ISSUE. I HAVE SPOKEN TO NISSAN CONSUMER AFFAIRS MANY TIMES AND THEY TREAT THIS LIKE AN INDIVIDUAL PROBLEM. THEY ACTUALLY ASK ME WHAT I WOULD LIKE THEM TO DO. I TELL THEM I WANT THE AIR BAG TO INFLATE DURING AN ACCIDENT SO MY PASSENGER DOESN'T DIE. I'M FED UP WITH THEIR RESPONSE. THE COMPANY THAT MAKES THE SYSTEM NEEDS TO ADDRESS THE PROBLEM. LIKE WITH ALL CAR COMPANIES, THEY CONCEAL THE TRUTH AND WAIT UNTIL PEOPLE DIE BEFORE THEY SOLVE A PROBLEM. I HAVE NOW TAKEN MY CAR TO TWO DIFFERENT DEALERSHIPS, NINE TIMES IN THE PAST FIFTEEN MONTHS AND THERE IS STILL NO SOLUTION. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2013
Jul 2014

ALTHOUGH MY 2013 NISSAN ALTIMA HAD THE PASSENGER SIDE AIRBAG FIXED AT THE DEALERSHIP AFTER A VOLUNTARY RECALL, THE ISSUE STILL PERSISTS. THE PASSENGER SIDE OF THE VEHICLE DOES NOT DETECT SOMEONE SITTING IN THE SEAT MOST OF THE TIME SO THE AIR BAG LIGHT COMES ON NOTIFYING THE DRIVER THAT THE AIR BAG IS OFF. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jul 2014
Jul 2014

THE PASSENGER SEAT AIRBAG SENSOR FAILS TO NOTICE A 110 POUND PASSENGER IN THE SEAT. THIS RESULTS IN A WARNING ON THE DISPLAY THAT THE PASSENGER AIRBAG IS DISABLED. THE FIRST INCIDENT WAS LAST FALL. THE DATE AND MILEAGE ABOVE IS JUST A GUESS, THE SECOND TIME WAS ON OR ABOUT MARCH 20, 2014 WHEN THE WARNING REMAINED ON FOR ABOUT 5 MILES OR UNTIL I STOPPED AND RESTARTED THE CAR AT A TRAFFIC LIGHT. IT HAPPENED AGAIN APRIL 5, 2013. THE WARNING STAYED ON UNTIL I SHUT OFF THE ENGINE AND THEN RESTARTED IT. I AM NOT SURE BUT IT MAY BE AFFECTED BY WHETHER OF NOT HER SEAT BELT BUCKLE IS ENGAGED BEFORE OR AFTER THE CAR IS STARTED. (PLEASE NOTE THAT THIS IS MY WIFE'S CAR AND THEIR IS SELDOM ANYONE IN THE PASSENGER SEAT.) THERE WAS A RECALL FOR THIS ISSUE IN 2013 AND THERE HAS BEEN AN ANNOUNCEMENT OF A NEW RECALL STARTING SOON. BOTH RECALLS ARE ONLY FOR SELECTED VIN NUMBERS AND NEITHER INCLUDES OUR ALTIMA. I CHECKED WITH NISSAN CORPORATE CUSTOMER SERVICE AND WITH THE DEALER AND THEY BOTH CONFIRMED THE RECALLED VEHICLES DO NOT INCLUDE OUR CAR. THE CAR IS TITLED TO MY WIFE [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Oct 2013
Jun 2014

I HAVE HAD TROUBLE WITH MY CARS " AIR BAG OFF " WARNING LIGHT STAYING LIT WITH A PASSENGER IN THE SEAT EVER SINCE I BOUGHT THE CAR NEW . IT HAS BEEN TO THE DEALERSHIP TO BE " REPAIRED " 4 TIMES . EACH TIME IT WAS NOT CORRECTED . RECENTLY I BROUGHT THE CAR IN FOR THIS PROBLEM AS PART OF THE SAFETY RECALL . DESPITE THIS ,ONCE AGAIN THIS PAST WEEKEND THE " AIRBAG OFF " LIGHT COMES ON EVEN THOUGH A PASSENGER IS IN THE SEAT . THE LIGHT WILL COME ON RANDOMLY AND THEN STAY LIT THE WHOLE TIME I AM DRIVING ... NO MATTER HOW THE PASSENGER SITS OR MOVES IN THE SEAT IT WILL NOT TURN OFF UNTIL THE CAR IS TURNED COMPLETELY OFF AND THEN RESTARTED . NOW THE DEALER SAYS TO BRING THE CAR IN FOR THE 5TH TIME AND THEY WILL SEE IF THERE IS AN ERROR CODE . ( IN THE PAST THERE HAS NOT BEEN ANY ERROR CODES RETAINED ) I FEEL THIS CAR IS COMPLETELY UNSAFE FOR MY FAMILY UNTIL THIS PROBLEM CAN BE FIXED ... UNTIL THEN I NEVER KNOW IF MY AIRBAGS ARE TRULY WORKING CORRECTLY ... AND I DON'T WANT TO HAVE TO FIND OUT AFTER AN ACCIDENT THAT THEY WEREN'T . MY LAST NISSAN ! *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2014
Jun 2014

ADULT WAS SEATING IN PASSENGER SEAT AND NO AIRBAG LIGHT CAME ON. NEVER HAD THIS HAPPEN UNTIL AFTER I TOOK IT TO THE DEALER FOR THE RECALL REPAIR. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2014
Jun 2014

PASSENGER AIRBAG LIGHT TURNS ON SPORADICALLY, WHETHER A 150 POUND ADULT IS IN THE PASSENGER SEAT OR ABSOLUTELY NOTHING. ISSUE WAS FIRST NOTICED MORE THAN A YEAR AGO. THE VEHICLE WAS BROUGHT TO OUR VERY PROFESSIONAL AND COURTEOUS NISSAN SERVICE DEPARTMENT IMMEDIATELY AND THEY SAID THAT IT WOULD NEED TO BE RECALIBRATED. THE PROBLEM RECURRED CONSISTENTLY OVER THE LAST YEAR WITH SERVICE DEPARTMENT MECHANICS REPEATEDLY PERFORMING THE SAME "FIX" THAT THE MANUFACTURER HAD GIVEN THEM FOR THE ISSUE. ONCE THE RECALL WAS ANNOUNCED AND WE GOT OUR CAR IN TO THE GARAGE, WE WERE TOLD THAT THE SAME "FIX" WOULD BE PERFORMED. AS EXPECTED, THE ISSUE WAS SEEN ONCE AGAIN 3 DAYS AFTER THE VEHICLE HAD RECEIVED THE RECALL WORK. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
Jun 2014

ADULT PASSENGER SITTING IN THE FRONT PASSENGER SEAT. AIRBAG LIGHT INDICATING THE AIR BAGS WILL NOT DEPLOY GOES ON INTERMITTENTLY. HAD THE LATEST RECALL FIX APPLIED SEVERAL WEEKS AGO BUT THIS PROBLEM WAS NOT FIXED. BEEN TO THE DEALER 3 TIMES FOR THIS PROBLEM. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2014
Jun 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE A PASSENGER WAS SITTING IN THE FRONT SEAT THE AIR BAG LIGHT ILLUMINATED. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT AND THE AIR BAG LIGHT SHUT OFF. THE FAILURE RECURRED WITHIN TWENTY MINUTES. THE FAILURE OCCURRED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER REPAIRED THE AIR BAG SENSOR; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 17,857. THE CURRENT MILEAGE WAS 18,200.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jun 2014
Jun 2014

PASSENGER AIR BAG OFF LIGHT HAS BEEN ON 9 TIMES WHILE WITH 140 TO 200 LB PASSENGER SEATED. NOTIFIED NISSAN SERVICE DEPARTMENT AND I WAS INFORMED THAT IT WOULD BE DIFFICULT TO TROUBLE SHOOT THIS PROBLEM AS NO CODE WOULD BE GENERATED THEREFORE IT WOULD HAVE TO HAVE THE LIGHT ON FOR THEM TO TROUBLESHOOT. AND I KNOW THE LIGHT WON'T STAY ON LONG ENOUGH FOR THAT TO HAPPEN. ALSO I WAS TOLD MY CAR WAS NOT UP FOR RECALL. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
May 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE SENSOR WOULD NOT ACKNOWLEDGE A PERSON SEATED AT THE WEIGHT OF 130 POUNDS OR LESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE 28,500.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: May 2014
May 2014

LEASED THE VEHICLE IN JANUARY 2013. NOTICED THAT WHEN I SIT IN THE PASSENGER SEAT, THE AIRBAG OFF LIGHT IS ILLUMINATED AT RANDOM TIMES. SOMETIMES IT IS ON THE ENTIRE TIME I AM IN THE PASSENGER SEAT, SOMETIMES IT COMES ON AFTER DRIVING FOR A WHILE AND STAYS ON AND SOMETIMES IT DOESN'T COME ON AT ALL. BROUGHT TO DEALER FOR VARIOUS FIXES/RECALLS ON THE OCS SYSTEM; HAD THE LATEST RECALL ISSUED IN APRIL 2014 DONE ON MY CAR A COUPLE OF WEEKS AGO AND THE LIGHT STILL COMES ON INTERMITTENTLY, SAME AS BEFORE. THIS IS A SAFETY ISSUE TO ME, AS I DO NOT KNOW IF THE AIRBAGS WILL DEPLOY OR NOT IF WE ARE INVOLVED IN AN ACCIDENT BECAUSE THERE IS NO CONSISTENCY WITH THE AIRBAG OFF LIGHT BEING ON WHEN I SIT THERE. THE DEALER LOOKED AT IT ONCE MORE FOR ME YESTERDAY (5/28) AND SAID THERE IS NOTHING ELSE THEY CAN DO. THEY HAVE NO IDEA WHY THE LIGHT ILLUMINATES OR IF THE AIRBAGS WILL DEPLOY IF I AM INVOLVED IN AN ACCIDENT. THIS IS NOT A SATISFACTORY ANSWER TO ME. SOMEONE ELSE MUST GET INVOLVED TO GET THIS ISSUE RESOLVED FOR ME. I UNDERSTAND THE DEALERSHIP'S HANDS ARE TIED AS THEY HAVE NO FURTHER DIRECTION/INFO FROM NISSAN TO CORRECT THE PROBLEM AND THEY DON'T KNOW WHAT TO DO. I NEED A RESPONSE AND FIX ON THIS. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Jan 2013
May 2014 Crash Injury

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE MAKING A RIGHT TURN AT APPROXIMATELY 15 MPH, ANOTHER VEHICLE CRASHED INTO THE LEFT SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. DRRK

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2014
May 2014 Crash

OTHER DRIVER RAN A RED LIGHT HITTING THE SIDE OF MY CAR DOING OVER 50 MPH AND THE SIDE IMPACT AIR BAGS DID NOT DEPLOY. *TR

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Mar 2014
May 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE THE APPROXIMATE FAILURE MILEAGE WAS 20,900.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Aug 2013
Apr 2014

TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40. THE VIN WAS NOT AVAILABLE. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Dec 2012
Apr 2014

I HAVE EXPERIENCED SEVERAL INCIDENTS WHERE THE AIRBAG OFF LIGHT WAS ON EVEN THOUGH AN ADULT PASSENGER WAS RIDING IN THE PASSENGER SEAT WITH THEIR SEAT BELT FASTENED. *JS I WAS MADE AWARE OF THE PASSENGER AIR BAG RECALL AFFECTING MANY 2013 NISSAN ALTIMAS. I BROUGHT MY VEHICLE TO THE NISSAN DEALERSHIP JUST ONE WEEK AGO FOR ROUTINE MAINTENANCE AND I INQUIRED ABOUT THE RECALL. THEY PERFORMED THE RECALL WHICH I BELIEVE INVOLVED A SOFTWARE UPDATE. HOWEVER EVEN THOUGH THE RECALL UPDATE WAS PERFORMED, TODAY JUST 5 DAYS AFTER RECEIVING THE UPDATE, ONCE AGAIN THE AIRBAG LIGHT WAS ON WITH AN ADULT SIZED PASSENGER IN THE CAR'S FRONT PASSENGER SEAT. I HAD TO STOP, TURN OFF THE CAR AND RESTART IN ORDER TO CORRECT THE SITUATION.

Type: Vehicle, Vehicle: 2013 NISSAN ALTIMA, Manufacturer: Nissan North America, Inc.
Incident: Apr 2014

Trend Over Time

Complaints by year

Quick Summary

The 2013 Nissan Altima has 371 Air Bags complaints on file. 17 crashes have been reported. Review the timeline above for detailed owner experiences.