2007 Nissan Murano Seats

DRIVER SEAT BECAME UNSECURE. *TR

I WENT TO SIT IN MY DRIVERS SEAT AND I HEARD A VERY LOUD CRACK AND MY SEAT BROKE. IT NOW ROCKS AND LEANS INTO THE DIRECTION OF THE DRIVER SIDE DOOR. THE SEAT LITERALLY ROCKS AND IS VERY UNSTABLE. IF THE SEAT COMES COMPLETELY UNHINGED DURING THE DRIVING PROCESS OR IN AN ACCIDENT THE DRIVER COULD BECOME SEVERELY INJURED DUE TO THE INSTABILITY. IN ADDITION, IT CAUSES MY SEATBELT TO GET STUCK IN BETWEEN SEAT AND DOOR BECAUSE SEAT TOUCHES THE DOOR WHEN SITTING IN IT. I CALLED THE DEALERSHIP AND THIS FIX IS APPROX $1000 TO $1200. I NOTICED ONLINE AND ON THIS SITE THAT THERE ARE NUMEROUS COMPLAINTS WITH THIS EXACT PROBLEM AND NOTHING HAS BEEN DONE TO FORCE THE AUTOMAKER TO FIX THIS PROBLEM. WE NEED SERIOUS ACTION QUICKLY BECAUSE THIS IS A VERY EXPENSIVE REPAIR AND NISSAN SHOULD BE LIABLE FOR IT AS THIS IS HAPPENING ACROSS THE COUNTRY AND IS VERY UNSAFE FOR THE DRIVER AND OTHER VEHICLES THAT COULD BE AFFECTED IN AN ACCIDENT. *TR

ON THE DRIVER'S POWER SEAT, THE SEAT FRAME BREAKS AND THE SEAT ITSELF BECOMES UNSTABLE, ROCKING BACK AND FORTH SEVERAL INCHES. THE SEAT'S INSTABLILTY IS NOTICABLE ON CORNERS WHEN IN MOTION. THIS IS APPARENTLY A FAIRLY COMMON OCCURANCE AS BOTH THE DEALERSHIP AND VARIOUS CAR REPAIR SHOPS ARE FAMILIAR. NISSAN'S ANSWER TO THIS SAFETY ISSUE IS TO CHARGE OWNERS APROXIMATELY $1,000 TO INSTALL A REPLACEMENT SEAT FRAME. *TT

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SEAT FRACTURED. THE DEALER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PERFORM THE REPAIRS AT THE OWNER'S EXPENSE BUT THE CONTACT DECLINED. THE MANUFACTURER WAS AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 70,000. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THE DRIVER SIDE POWER SEAT ON MY 2007 NISSAN MURANO WILL ONLY ACTIVATE THE LEFT SIDE. THE RIGHT SIDE IS LOCKED IN ONE POSITION. I TOOK THE VEHICLE TO THE DEALER WHO QUOTED $1,100 TO REPLACE THE ENTIRE SEAT ASSEMBLY. THE VEHICLE HAD LESS THAN 30,000 MILES AT THE TIME OF THE SEAT MOTOR FAILURE BUT IS OUT OF THE 3 YEAR WARRANTY PERIOD. I FEEL THIS IS A SAFETY ISSUE AS THE SEAT CANNOT BE ADJUSTED TO THE DRIVERS SPECIFIC NEEDS.

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE DRIVER'S SIDE SEAT BROKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFERED ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SEAT WOULD WOBBLE FROM SIDE TO SIDE ABNORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 67,000.

MURANO FRONT DRIVERS SEAT FRAME CRACKED/BROKEN SEEN LOTS OF COMPLAINTS ON INTERNET OF OTHER PEOPLE WITH THE SAME ISSUE AND NO RECALL HAS BEEN SUBMITTED TO NISSAN FOR THIS ISSUE TO BE FIXED. COST RUNS OVER A THOUSAND DOLLARS TO FIX. *TR

I HAVE A 2007 NISSAN MURANO. THE DRIVER SIDE LEFT WELD BRACKET BROKE ON MY SEAT. I AM THE ONLY DRIVER OF THIS CAR AND I AM A FEMALE WEIGHING 140 POUNDS. I DON'T THINK THAT IS AN EXCESSIVE AMOUNT OF WEIGHT FOR A SEAT TO HOLD. THIS HAS CREATED A HUGE SAFETY HAZARD FOR ME... AND IT'S GOING TO COST ME AROUND $1200 TO FIX. THIS DOESN'T SEEM RIGHT TO ME... I HAVE SEEN A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE. WHY HASN'T NISSAN STEPPED IN AND ISSUED A RECALL TO MAKE THIS RIGHT BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED, DUE TO THIS ISSUE. I'M THINKING OF GETTING RID OF THIS CAR AND MOVING ON... I WAS UNDER THE IMPRESSION THAT NISSAN MADE A QUALITY VEHICLE THAT WAS BUILT TO LAST AND SAFE, BUT WHAT KIND OF VEHICLE IS SAFE THAT CAN'T SAFELY HOLD A 140 POUND FEMALE INTO HER SEAT??? WAKE UP NISSAN AND DO THE RIGHT THING!!!! *TR

THE DRIVER-SIDE SEAT FRAME BROKE ON MY 2007 NISSAN MURANO AFTER NORMAL USE ONLY. I WAS LUCKY THAT IT BROKE WHILE THE CAR WAS PARKED. SINCE THE SEAT DROPS SUDDENLY WHEN THE FRAME BREAKS, THIS IS AN OBVIOUS SAFETY HAZARD. NISSAN DID NOT OFFER TO REPAIR THE SEAT. THEY TOLD ME THE PART ALONE COSTS $950 AND I WOULD HAVE TO PAY FOR IT BEFORE THEY WOULD EVEN ORDER THE PART. *KB

2007 NISSAN MURANO DRIVER'S SEAT FRAME, REAR LEFT WELD BROKE AS I GOT INTO MY CAR. IT MADE THE SEAT WOBBLE BACK AND FORTH CREATING A VERY SERIOUS SAFETY HAZARD NOT ONLY IN CONTROLLING THE VEHICLE, BUT ALSO IF THERE WERE A CRASH. CAR WAS TAKEN TO A DEALERSHIP FOR APPRAISAL. THE QUOTE WAS FOR $1400. NISSAN CONSUMER AFFAIRS WOULD NOT COVER IT UNDER "GOOD WILL". I AM NOT A LARGE MAN AND THE SEAT BRACKETS SHOULD NOT BREAK AFTER 4 YEARS ON ENTERING AND EXITING THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER SEAT SUDDENLY COLLAPSED BACKWARD, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS THEN INSPECTED BY THE DEALER AND THEY ADVISED HIM THAT THERE WERE TWO BRACKETS THAT WERE FRACTURED AND THE ENTIRE SEAT WOULD NEED REPLACING. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,050.

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT HEARD A CRACK WITHIN THE FRONT DRIVER SIDE SEAT. THE FRONT DRIVER SIDE SEAT BEGAN TO SLIDE BACK AND FORTH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE SEAT TRACK ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,051.

APPROX. 2 MONTHS AGO, I NOTICED THAT THE DRIVERS SEAT OF MY VEHICLE WAS WOBBLING. THE VEHICLE HAS 65,000 MILES ON IT. UPON INSPECTION, I FOUND THAT THE LEFT, REAR PORTION OF THE SEAT WAS NO LONGER ATTACHED TO THE BODY OF THE CAR. THE SEAT MOVES WHEN I ENTER AND EXIT THE CAR AND IT LEANS WHILE MAKING TURNS DRIVING THE VEHICLE. I CHECKED ON LINE FOR ANY POSSIBLE RECALLS RELATED TO THIS ISSUE, AS THE SEAT SHOULD NOT BE LOOSE AND I SEE IT AS A HUGE SAFETY RISK SHOULD I BE IN A COLLISION. THE SEAT IS NOT SECURED TO THE BODY OF THE VEHICLE. I FOUND MANY CONSUMER COMPLAINTS RELATED TO THIS ISSUE INVOLVING NOT ONLY THE 2007 YEAR MODEL, BUT OTHER YEAR MODELS AS WELL. MANY OF THE INDIVIDUALS STATED THAT THEY HAD CONTACTED THEIR NISSAN DEALERSHIP AS WELL AS CORPORATE NISSAN AND WERE TOLD THAT THIS DEFECT IS NOT INVOLVED IN A RECALL BECAUSE IT IS NOT A SAFETY ISSUE, YET THEY WILL RECALL AN AIR CLEANER TUBE THAT HAS A TENDENCY TO COME LOOSE. THE DEALERSHIPS WILL REPAIR THE COMMON DEFECT FOR MORE THAN A $1000. I SENSE THAT THIS ISSUE HAS ALREADY COME TO YOUR ATTENTION, AFTER SEEING THE NUMBER OF COMPLAINTS REPORTED. PLEASE HELP US TO GET NISSAN TO THE NEXT RIGHT THING BY BACKING THEIR PRODUCT AND MORE IMPORTANTLY, REPAIRING A GROSS DEFECT THAT ABSOLUTELY MAKES THEIR VEHICLES AFFECTED, UNSAFE TO DRIVE. THANK YOU FOR YOUR CONSIDERATION. *TR

2007 NISSAN MURANO SL POWER SEAT DRIVERS SIDE SEAT BRACKET BROKE AT WELD CAUSING THE SEAT TO ROCK BACK AND FORTH DANGEROUSLY. THIS IS AN ITEM I HAVE NEVER HEARD OF BREAKING. IN MY OPINION, NISSAN SHOULD RECALL THE MURANOS AND FIX THEM FREE OF CHARGE. I WILL BE FIXING THE PROBLEM AT CARMAX WITH MY EXTENDED WARRANTY, HOPEFULLY. *TR

DRIVER'S POWER SEAT SUDDENLY STARTED ROCKING FORWARD AND BACKWARD AS YOU WERE SLOWING OR ACCELERATING. POPPING AND SQUEAKING NOISES ACCOMPANIED THE ROCKING MOTION. AS THE SEAT WOULD ROCK YOU HAD TO ADJUST PRESSURE ON THE BRAKE PEDAL OR ACCELERATOR TO COMPENSATE FOR THE MOVEMENT OF THE SEAT. IT WAS UNNERVING TO OPERATE THE VEHICLE WITH THE SEAT MOVING. I HAD TO HOLD ONTO THE GRAB HANDLE OVER THE DRIVER'S DOOR TO HELP CONTROL THE MOVEMENT OF THE SEAT. IN DOING THIS I WAS UNABLE TO KEEP BOTH HANDS ON THE STEERING WHEEL. IF I TRIED TO KEEP BOTH HANDS ON THE STEERING WHEEL, WHEN THE SEAT WOULD MOVE I WOULD TEND TO JERK THE WHEEL FROM SIDE TO SIDE AS I TRIED TO STOP THE SEAT FROM MOVING. APPOINTMENT WAS MADE AT LOCAL NISSAN SERVICE DEPARTMENT. I LEARNED THAT NISSAN IS FAMILIAR WITH THIS SAFETY ISSUE AND HAVE ISSUED A TECHNICAL SERVICE BULLETIN. PARTS WERE ORDERED AND SEAT WAS REPAIRED. I AM CONCERNED THAT IF NORMAL USE WILL CAUSE THE INFERIOR DESIGNED SEAT TO BREAK WHAT WOULD HAPPEN IN A CRASH. IT APPEARS TSB IS FOR MODEL YEARS 2003 THRU 2007 . POSSIBLY THE SEAT DESIGN WAS IMPROVED FOR '08 AND LATER MODELS BUT NISSAN IS UNWILLING TO ISSUE A RECALL TO COVER THIS SAFETY ISSUE. *TR

THE DRIVER'S SEAT STARTED TO ROCK UNDER ACCELERATION AND BRAKING ON MY WIFE'S 2007 (BUILT IN 2008) WHICH AT TIMES MAKES THE VEHICLE HARD TO CONTROL. THIS WAS INITIALLY REPAIRED BY BUSAM NISSAN UNDER WARRANTY ON AUG. 3RD, 2010. THE WARRANTY EXPIRED IN MARCH OF 2011. TWO (2) MONTHS AFTER THIS THE SEAT BEGAN TO ROCK JUST LIKE BEFORE. I TOOK IT TO BUSAM AND THE SERVICE MANAGER SAID $1,400 TO REPAIR. YOU CAN GUESS MY REACTION. A NISSAN REPAIR BY THE DEALER SHOULD BE COVERED FOR AT LEAST A YR. AND SINCE THIS IS THE 2ND OCCASION IN LES THAN A YR. ONE WOULD THINK THEY MIGHT BE CONCERNED. I WAS ADVISED TO CALL NISSAN CUSTOMER SERVICE AND TALKED TO [XXX] IN TN.. SHE DID LVM 3 DAYS LATER SAYING TO CONTACT HER. I CALLED NUMEROUS TIMES AND LVMS FOR HER. 5 DAYS LATER SHE CALLED AND GOT MY WIFE. SORRY, NISSAN IS NOT RESPONSIBLE. THAT'S IT. I HAVE BEEN TRYING TO CONTACT HER FOR 2 WEEKS NOW TO NO AVAIL. THERE ARE 20 PAGES OF COMPLAINTS ON EDMUNDS.COM ALONE PLUS NUMEROUS COMPLAINTS ON THE NISSAN FORUM AND ALSO ON THIS SITE. THE PARTS USED TO REPLACE THE SEAT ARE NOW COMBINED INTO AN $800 COMPLETE PART WHICH INCLUDES THE TWO (2) PARTS REPLACED IN AUGUST, 2010. THE PART #'S ' HAVE BEEN CHANGED BUT I HAVE FOUND A CROSS REFERENCE AND THEY ARE INCLUDED IN THE NEW ASSEMBLY. THIS MUST OF CONCERN TO NISSAN AS THIS MAKES IT EASIER FOR A DEALERSHIP TO DIAGNOSIS AND REPAIR. THIS IS NOW GETTING TO BE A DANGEROUS SITUATION AND I EXPECTED BUSAM TO STAND BESIDE ME BUT THEY WOULD NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

WHILE TRAVELLING FOR A FUNERAL, DRIVER'S SEAT STARTED ROCKING TO THE REAR. INVESTIGATION SHOWED THE SEAT FRAME HAD BROKEN AT THE LEFT REAR CORNER. A NISSAN DEALER IN WISCONSIN REFUSED TO REPAIR THE SEAT FAILURE FOR FREE AS THE CAR IS NO LONGER UNDER WARRANTY. TO GET VEHICLE HOME A BLOCK OF WOOD WAS PLACED UNDER CORNER. ONCE THE CAR WAS IN HOME STATE, DEALER THERE ALSO REFUSED TO REPAIR FOR FREE EVEN THOUGH THIS IS A SAFETY ISSUE. OWNER HAD 3RD PARTY MECHANIC REMOVE AND MAKE WELDING REPAIRS. SEARCHING THE INTERNET SHOWS MANY COMPLAINTS FOR THIS MODEL VEHICLE WITH MULTIPLE PRODUCTION YEARS STARTING IN 2003 THROUGH AT LEAST 2007 FOR THE SAME DRIVER'S SIDE SEAT FAILURE.

TWO DAYS AGO, MY DRIVER'S SEAT BROKE RESULTING IN THE STEEP TILT WHICH PUSHES ME TOWARDS THE DRIVER DOOR ESPECIALLY WHEN CAR IS MAKING A TURN. IT SEEMS TO BE ANCHORED ON THE RIGHT SIDE BUT COMES LOOSE FROM THE LEFT REAR, ALLOWING ROCKING WHEN TAKING TURNS. THIS CAR HAS 47K MILES. THIS SEEMS LIKE A MAJOR SAFETY ISSUE, AS IT COULD AFFECT A DRIVER'S CONTROL OF THE STEERING WHEEL, PEDALS, ETC. *TR

WE HAVE A 2007 NISSAN MURANO. IN DECEMBER I REALIZED MY DRIVERS SEAT WASN'T ATTACHED ON ONE SIDE. THE "SEAT LIFTER" WAS BROKEN. I DROVE WITH 1/2 OF MY SEAT NOT BEING ATTACHED FOR 2 MONTHS BECAUSE THERE WAS A "NATIONAL BACKORDER" ON THIS PART. I WAS TOLD BY THE REPAIR TECHNICIAN THAT THEY'VE SEEN THIS A LOT RECENTLY, AND THAT IT WAS A THIN PIECE OF METAL SO IT BROKE EASILY. I WAS VERY UNCOMFORTABLE WITH THIS SAFETY ISSUE, BECAUSE MY INFANT CAR SEAT WAS BEHIND MY DRIVERS SEAT. I WAS WORRIED MY SEAT WOULD DETACH IN AN ACCIDENT. *TR

I WAS DRIVING MY CAR HOME FROM WORK WHEN I TURNED A CORNER AND MY SEAT CAME OFF THE FLOOR. I WASN'T GOING FAST SO I WAS ABLE TO KEEP CONTROL. THE CAR IS IN EXCELLENT CONDITION AND ONLY AS 20K MILES ON IT. I DID SOME RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM DUE TO FAULTY DESIGN OF THE POWER SEATS. DEPENDING ON THE SITUATION, THIS COULD DEFINITELY LEAD TO AN ACCIDENT AND SERIOUS HARM SINCE THE SEAT IS NOT SECURELY FASTENED TO THE CHASSIS OF THE CAR. THE FACT THAT NISSAN WON'T COVER THE COST TO FIX THE ISSUE ($1000 PART PLUS $400 LABOR) BECAUSE IT IS OUT OF WARRANTY IS RIDICULOUS. A CAR SEAT SHOULD NOT BREAK AT ALL LET ALONE AFTER 20K MILES. THIS IS A POTENTIAL A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. *TR

DRIVER SEAT SUDDENLY BECAME LOOSE DURING MY AFTERNOON COMMUTE. IT ROCKS VERY BADLY FROM SIDE TO SIDE. *TR

WHILE DRIVING ON I95 THE DRIVER'S SEAT BROKE AND BEGAN ROCKING BACK AND FORTH. I MANAGED TO MAINTAIN CONTROL OF THE CAR TILL I GOT HOME AND PROPPED THE SEAT UP WITH WOOD BLOCKS. I LOOKED ONLINE AND FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM FROM MURANO OWNERS, 41 EXACT SAME COMPLAINTS ON THE FIRST SITE I VIEWED. NISSAN ADMITS NO FAULT AND RECOMMENDS A $1200 REPAIR. I CALLED MY NISSAN DEALER AND THEY SAID THEY SEE THIS PROBLEM CONSTANTLY, BUT CAN USUALLY MAKE A WELD REPAIR FOR ABOUT $70. I TOOK THE CAR TO THE DEALER AND THEY QUADRUPLED THE PRICE TO $300 FOR THE WELD. WHEN I BALKED, THE MECHANIC AND THE SERVICE MANAGER TOLD ME I HAD TO HAVE THE REPAIR DONE AS IT IS A SAFETY PROBLEM. I AGREE, IT CERTAINLY IS A SAFETY PROBLEM. SHOULDN'T NISSAN ACKNOWLEDGE THEIR DESIGN FLAW BEFORE PEOPLE ARE KILLED?

FRONT SEAT IN THE 2007 NISSAN MURANO IS OFF IT'S BRACKET, CAN'T AFFORD TO PAY OVER 2,000 TO GET IT FIXED. THE WHOLE FRAME IS BROKEN AND IT SHAKES WHEN I SIT IN THE CAR. THE CAR HAS LESS THAN 60K ON IT. *LN

UPON ENTERING THE VEHICLE TO BEGIN MY COMMUTE TO WORK, I NOTICED THE DRIVER'S SEAT HAD APPARENTLY SEPARATED FROM ITS TRACKS, AND WAS ROCKING BACK AND FORTH. THIS IS DISCONCERTING, AND CAN BE EXTREMELY DANGEROUS. THE VEHICLE WAS PURCHASED NEW IN DECEMBER 2006, AND NOW HAS 27,500 MILES ON IT. I HAVE BEEN DRIVING FOR MANY YEARS, AND HAVE NEVER EXPERIENCED A FAILURE LIKE THIS. *TR