2016 Ram 1500 UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I TOOK MY VEHICLE TO A LOCAL REPAIR SHOP(PEP BOYS) FOR CHECKING OF A SLIGHT WOBBLE IN THE DRIVE LINE OR DRIVE SHAFT OF MY VEHICLE. MY 2016 RAM 1500 HAD JUST COME OUT OF THE PURCHASED EXTENDED WARRANTY WHEN THE WOBBLE STARTED AT 60MPH. WHILE SEARCHING SEVERAL WEBSITES, FORUMS, YOUTUBE AND GOOGLE, I CAME UPON MANY OTHER PEOPLE THAT HAVE THE SAME ISSUE THAT RAM EVIDENTLY KNOWS ABOUT. RECENTLY I HAD BEEN TO THE RAM DEALERSHIP FOR ANOTHER RECALL ISSUE FOR THE CRUISE CONTROL. I MENTIONED TO THE TECHNICIAN ABOUT THIS ISSUE WITH THE WOBBLE, WHICH BECAME A CONVERSATION WHICH QUICKLY BECAME AVOIDED BY TWO PEOPLE THAT WERE TECHNICIANS. THE PROBLEM HAS BECOME MORE TROUBLESOME NOW THAT THE PASSENGER SEAT AND DRINKS IN THE DRINK ARE A CONSTANT SHAKE! NOW THAT THE WHOLE VEHICLE SHAKES, I FEEL THAT THIS IS A SAFETY HAZARD AND MAY EFFECT THE BRAKING SYSTEM WITH THIS VIGOROUS SHAKE. WHEN I SPOKE TO SEVERAL PEOPLE REGARDING MY ISSUES AND MANY OTHERS, THIS ISSUE WAS DUE TO A TWO PIECE DRIVE SHAFT WITH A RUBBER BUSHING OF SOME SORT AND THE UNIVERSAL JOINT THAT CONTACTS THE REAR END.
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
THE VEHICLE HAS AN UPGRADED 32 GALLON FUEL TANK, HOWEVER ON E WITH THE FUEL LIGHT ON THE VEHICLE ONLY TAKES 24 GALLONS MAXIMUM. THE DEALERSHIP CLAIMS THIS IS A SOFTWARE ISSUE WHICH HAS NO FIX AT THE MOMENT. THE DEALER CLAIMS THE SOFTWARE STILL READS THE 26 GALLON STANDARD FUEL TANK.
BLOWER MOTER STOP WORKING FOR THE 2 TIME FOR THE AC AND HEAT
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
I BACKED OUT OF MY GARAGE AND PUT TRUCK INTO PARK, GOT OUT TO GRAB SOMETHING AND THE TRUCK LURCHED FORWARD WITH ME HOLDING ON TO THE DOOR, IT HIT MY GARAGE WALL, THEN WENT IN REVERSE, SPED UP, AND DRAGGED ME APPROXIMATELY 50FT THROUGH A FENCE AND THEN INTO MY NEIGHBORS HOUSE, MY 10 YR OLD WAS IN THE BACK SEAT SCREAMING, IT WAS HORRIBLE. MY BACK WAS INJURED, MY BODY WAS BRUISED AND SCRAPED AND BOTH HOUSES HAD EXTENSIVE DAMAGE. I BELIEVE THIS WAS DUE TO A FAULTY ROTARY SHIFTER, ALSO IT CANNOT BE EXPLAINED HOW THE TRUCK COULD OF GONE IN REVERSE AFTER IT HIT MY HOUSE, YOU NEED TO HAVE YOUR FOOT ON THE BRAKE TO SHIFT GEARS AND I WAS ON THE OUTSIDE OF THE VEHICLE. MY SECURITY CAMERA CAPTURED THIS ON VIDEO, I HAVE THIS ON A USB DRIVE, I ALSO HAVE ALL OF THE CLAIM FORMS FROM THE INSURANCE COMPANY, REPAIR SHOP, HOSPITAL, RENTAL COMPANY, THERE IS TOO MUCH INFORMATION TO SCAN INTO A 5MB FILE. CHRYSLER SUPPOSEDLY HAD THE VEHICLE INSPECTED WHILE AT THE BODY SHOP, BUT CLAIMS THERE WAS NO PROBLEM? ALSO THE POLICE REPORT WAS WRITTEN BEFORE IT WAS KNOWN THE SECURITY CAMERA HAD RECORDED THE INCIDENT, THEREFORE WAS SLIGHTLY INACCURATE AS THIS WAS HARD FOR THEM TO BELIEVE IT HAPPEN AS I TOLD THEM.
I WAS IN PARK GOT OUT OF TRUCK WHILE IT WAS RUNNING, WENT INTO HOUSE FOR ABOUT 30 MINUTES AND THEN CAME BACK OUT AND WAS USING A DUMP RENTAL TRAILER WITH 3.8TONS OF ROCK. WENT TO LIFT WITH REMOTE TRAILER CONTROL WHEN THE TRAILER WAS ALMOST ALL THE WAY UP IT PUSHED MY TRUCK INTO DRIVE AND TOOK OFF AND I HAD TO RUN AND STOP IT. AND IT SHOWED IT INTO DRIVE. THANKS GOD DOOR WASNT SHUT. SO IT WOULD OF LOCKED ME OUT.
THE THREE WAY COOLANT VALVE FAILED. CAR HAS ABOUT 59000 MILES. I NOTE A REVIEW OF THE INTERNET REVEALS THAT THIS PROBLEM IS VERY COMMON AND CERTAINLY SHOULD NOT HAPPEN IN SUCH LOW MILES. THE VALVE PROBLEM APPEARS ONGOING. IN 2013 THERE WAS A RECALL FOR RAM TRUCKS FOR A SIMILAR ISSUE. CLEARLY IT HAS NOT BEEN CORRECTED. SYSTEMS CAN FAIL AND WINDSHIELD DEFROSTERS WILL NOT WORK CREATING AN EXTREME HAZARD DURING DRIVING.
I AM HAVING AN ISSUE WITH THE ELECTRONIC DIAL TRANSMISSION. I HAVE HAD IT COME OUT OF PARK AND TRY RUNNING ME OVER, AFTER THE FIRST TIME IT HAPPEN I HAVE GOTTEN EXTRA VIGALANT TO MAKE SURE THAT IT SHOWS P. I HAVE GOTTEN OUT OF TRUCK WITH IT IN P AND HAVE HAD PEOPLE COME INTO STORE AS I'M SHOPPING AND TELL ME YOUR TRUCK HAS JUST REVERSED INTO TRAFFIC. LUCKILLY I HAVE NOT HIT ANYONE OR ANYTHING OTHER THEN A HILL. I HAVE HAD IT ROLL BACKWARDS FOUR TIMES ON ME AS I AM EXITING THE TRUCK PINNING ME BETWEEN THE DOOR AND CAB ALMOST ROLLING ME UNDER THE TRUCK. I THEN STARTED LOOKING ONLINE AND HAVE NOTICED SEVERAL ARTICALS THAT STATE THAT YOU ARE INVESTIGATING THIS ISSUE.
MY TRUCK STOPPED RUNNING AND DRIFTED TO A STOP AS I WAS MAKING A LEFT TURN ONTO A BUSY HIGHWAY. NO WARNING ALERTS WERE POSTED ON THE DASHBOARD NOR ANY AUDIBLE WARNING SOUNDED.THE TRUCK WAS IN DRIVE AT THE TIME AND I WAS STEPPING ON THE ACCELERATOR TO MAKE THE TURN AT 5-10 MPH; IT SIMPLY STOPPED RUNNING. I PLACED THE TRUCK IN PARK AND THE ENGINE WOULD NOT RESTART DESPITE MULTIPLE ROTATIONS OF THE KEYFOB IN THE IGNITION. ULTIMATELY, I REMOVED THE ELECTRONIC KEYFOB FROM THE IGNITION, REINSERTED THE KEYFOB AND THE TRUCK STARTED. A SERVICE AGENT AT RAM DEALER IN BEND, OR SAYS THEY SAW A SIMILAR PROBLEM LAST WEEK. HE INDICATES THE IGNITION MODULE ON THAT TRUCK WAS REPLACED AND KEYFOBS REPROGRAMMED. I HOPE THE PROBLEM WITH THAT TRUCK WAS CORRECTED. MY WIFE AND I WERE FORTUNATE THAT WE WERE NOT STRUCK BY OTHER VEHICLES AS IT TOOK PERHAPS 30 SECONDS OR MORE TO RESTART. THE TRUCK IS NOW RUNNING WITHOUT A REPETITION OF THIS ISSUE. I AM DRIVING IT AS LITTLE AS POSSIBLE. I HAVE FIRST AVAILABLE SERVICE APPOINTMENT NEXT MONDAY APRIL 25. THE SERVICEMAN READ THE OBDII CODE WHEN I MADE THE APPOINTMENT AND INDICATED A CODE HAD BEEN SET TO THE EFFECT THAT COMMUNICATION WITH THE IGNITION MODULE HAD BEEN LOST. THE SERVICEMAN INDICATED THIS WOULD EXPLAIN THE ENGINE TURNING OFF SPONTANEOUSLY. THIS IS REMINISCENT OF THE GM VEHICLES THAT HAD IGNITION PROBLEMS WITH ASSOCIATED DEATHS. I AM REQUESTING A FORMAL REVIEW OF THIS ISSUE ASAP AS IT CLEARLY MAY CAUSE DEATHS ON THE HIGHWAY. I CAN BE REACHED AT [XXX]. MY WIFE [XXX] CAN BE REACHED AT [XXX]. THE DEALERSHIP IS SMOLICH MOTORS IN BEND, OREGON 541-389-1177. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ROTARY KNOB DOES NOT INDICATE THAT VEHICLE IS NOT IN PARK. CAUSED EXTENSIVE DAMAGE TO VEHICLE AND GARAGE AS IT TOOK OFF AFTER EXITING TRUCK. CANNOT CONFIRM IF THE KNOB WAS ACTUALLY TURNED TO PARK. MAIN CONCERN IS WHAT COULD HAVE HAPPENED IF FAMILY MEMBERS, KIDS, WERE IN THE GARAGE. I MYSELF NARROWLY ESCAPED BEING PINNED AGAINST SECOND CAR IN GARAGE THAT ALSO GOT HIT.
THE TRUCK WAS IN PARK AND TURNED ON AND NOT MOVING ON A FLAT SURFACE IN A PARKING GARAGE WITHOUT THE EMERGENCY BRAKE ENGAGED. AS I ATTEMPTED TO GET INTO THE VEHICLE IT STARTED TO ROLL. I AM 4'11 AND THE TRUCK DID NOT HAVE A STEP. I ATTEMPTED TO CLIMB INTO THE VEHICLE TWICE AND ON THE SECOND TIME I FELL TO THE GROUND AND INJURED MY LEFT KNEE AS I COULD NOT GET PROPER FOOTING TO GET INTO THE TRUCK. MY HUSBAND WAS ABLE TO STOP THE TRUCK FROM THE PASSENGER SIDE BY GETTING HIS FOOT TO THE BREAK AS THE SHIFT KNOB WOULD NOT WORK. *****THIS IS A TRUCK THAT WAS RENTED FROM BUDGET RENTAL CAR******
I PUT MY TRUCK IN PARK. IT WAS DARK OUT. I STEPPED OUT OF MY VEHICLE ONTO THE HIGHWAY TO TAKE A PICTURE OF THE MOON. AS MY FEET HIT THE PAVEMENT THE TRUCK BEGIN TO ROLL IN REVERSE. I WAS HIT BY THE DRIVER SIDE DOOR AND THROWN TO THE GROUND. I ROLLED AWAY FROM THE VEHICLE BEFORE BEING RUN OVER BY THE TIRE. THE TRUCK CONTINUED TO GO IN REVERSE AND I CHASED AFTER THE VEHICLE PURE ADRENALINE WAS ALL THAT KEPT ME GOING. I THEN ATTEMPTED TO JUMP INTO THE MOVING VEHICLE. I WAS DRAGGED A SHORT DISTANCE BEFORE PULLING MYSELF INTO THE TRUCK CAB. I APPLIED THE BRAKE BRINGING THE TRUCK TO A STOP. I LOOKED AT THE DIAL SHIFTER AND IT STILL SAID IT WAS IN PARK. I SUFFERED BRUISING AND A DECENT SIZED CONTUSION TO MY RIGHT LEG AND SOME BRUISED RIBS. I AM VERY FORTUNATE TO BE AGILE ENOUGH TO HAVE ESCAPED WORSE INJURIES.
HAD JUST BACKED VEHICLE OUT FROM UNDERNEATH CARPORT AT MY HOME, LEFT IN DRIVEWAY, TURNED OFF IGNITION (IT WAS STATIONARY), AND WENT INSIDE MY HOME. A FEW MINUTES LATER, THE VEHICLE STARTED EXPLODING AND CAUGHT FIRE. THE VEHICLE BURNT UP COMPLETELY, IT IS A TOTAL LOSS!!!
THURSDAY MORNING APRIL 14 I GOT INTO MY TRUCK TO GO TO WORK. PUT MY FOOT ON THE BRAKE AND START THE ENGINE. TURNED THE TRANSMISSION ROTARY KNOB ON THE DASH TO R AND BACK OUT OF THE GARAGE. THE ENGINE WAS STILL RUNNING AND PUT MY FOOT ON THE BRAKE TO GO TO P FOR PARK. AS I WAS GETTING OUT OF THE TRUCK AND TAKING MY FOOT OF THE BRAKE PEDAL. THE TRUCK STARTING MOVING FORWARD GOING BACK INTO THE GARAGE. IT PINNED ME BETWEEN THE INSIDE OF THE FRONT AND THE GARAGE DOOR OPENING. I WAS ABLE TO REACH FOR THE KNOB AGAIN TO PUT IT BACK INTO REVERSE. IT SMASHED THE LEFT FRONT DOOR IN AND TORE THE SIDE OF GARAGE DOOR OPENING. I HAD MAJOR BRUISING ON MY BODY. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE DUE TO THIS ISSUE. I WANT TO BE REASSURED THAT THE VEHICLE IS SAFE BEFORE I DRIVE IT AGAIN. I HAVE BIG CONCERNS REGARDING THE ROTARY DESIGN FOR THE TRANSMISSION KNOB.
PURCHASED VEHICLE FOLLOWING DAY I LOOK UNDER TRUCK AND NOTICE LOTS OF CORROSION THROUGHOUT DRIVE TRAIN. I TOOK VEHICLE BACK TO SERVICE DEPARTMENT MONDAY 3 DAYS AFTER WE BOUGHT TRUCK AND DISTRICT SERVICE MANAGER WILL NOT FIX AND ITEMS. MY CONCERN IS CORROSION WILL LEAD TO COMPONENT FAILURE OVER TIME.
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Quick Summary
The 2016 Ram 1500 has 69 UNKNOWN OR OTHER complaints on file. 6 crashes have been reported. Review the timeline above for detailed owner experiences.