2019 Ram 1500 UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
MY VEHICLE WAS IN THE SHOP FOR REPAIRS. THE WINDSHIELD WAS DAMAGED IN THE ACCIDENT. BECAUSE THE WINDSHIELD WAS ON NATIONAL BACK ORDER THE REPAIRS TOOK WAY LONGER THEN IT WAS SUPPOSED TO. I AM NOW OUT $701.28 THAT I HAD TO PAY FOR A RENTAL CAR. I AM LOOKING FOR SOME SORT OF REIMBURSEMENT.
COLD AIR BLOWING FROM WINSHEILD DEFROST VENTS AND SIDE WINDOW DEFROST VENTS WHEN AC IS SET TO FACE VENTS ONLY. THIS DEFECT IS CAUSING CONDENSATION TO FORM ON WINDOWS WHICH REDUCE VISIBILITY AND CREATES AN ADDED DISTRACTION. I HAVE HAD OPEN CASES WITH THE DEALERSHIP AND FIAT CHRYSTELR BUT NO RESOLUTION HAS BEEN REACHED. THE ONLY ADVICE OFFERED WAS TO TURN UP THE TEMPERATURES ON THE AC SETTINGS AND THAT IS NOT AN OPTION IN SOUTH FLORIDA. FCA CLAIMS THAT THE VEHICLE IS "RUNNING AS EXPECTED" SIMPOLY BEASIUE ALL LIKE MODELS OF THE RAM 1500'S ALL EXHIBIT THE SAME FAULTY DESIGN AND ALL ALLOW AIR TO BLOW FROM THE DEFROST VENTS WHEN THAT MODE IS NOT SELECTED. I DON'T THINK THAT COMPARING ONE DEFECTIVE VEHICLE TO ANOTHER DEFECTIVE VEHICLE IS VERY GOOD TO MEASURE OF DETERMINING IF SOMETHING IS RUNNING AS EXPECTED. I HAVE CREATED A FORUM OF THIS SUBJECT AND HAVE A SIGNIFICANT FOLLOWING OF MANY INDIVIDUALS ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUES AND THERE HAVE BEEN NO SOLUTIONS OFFERED BY ANY OF THEM EITHER FROM FCA OR THEIR RESPECTIVE DEALERSHIPS. UNFORTUNATELY, IT MAY ONLY BE A MATTER OF TIME BEFORE THIS DEFECT RESULTS IN THE SEVERE INJURY OR DEATH OF AN INDIVIDUAL OR INDIVIDUALS AND MAYBE THEN IT WILL BE WORTH FCA'S TIME TO INVEST IN A SOLUTION. THIS NEEDS TO BE RESOLVED AND IT NEEDS TO BE DONE EXPEDITIOUSLY.
I BOUGHT A 2019 DODGE RAM LARAMIE FROM CITY DODGE IN NJ. EVERY TIME I PUT THE TRUCK IN REVERSE, THE TRUCK GRINDS TO A HALT. IN STREETS, DRIVEWAY AND PARKING LOTS. I RETURNED IT TO DEALER FOR INSPECTION ON 11.12.19. THEY HAD THE VEHICLE FOR A FEW DAYS. WHEN IT WAS RETURNED TO ME. THE SERVICE DEPT. SAID THEY COULDN'T FIND ANYTHING WRONG, DIAGNOSTICS WAS GOOD. THEIR SERVICE MANAGER EXPERIENCED THE PROBLEM YET I WAS TOLD ITS OK. LATER THAT SAY AFTER GETTING IT BACK 11/18/19. MY WIFE DROVE THE VEHICLE AND IT REPEATED A DIFFERENT DEFECT (THE TRUCK SHUT DOWN) WHILE BACKING UP TO DRIVEWAY PLUS 2 TIMES AFTER THAT. I THEN RETURNED IT BACK TO DODGE 11/21/19 AND EXPLAINED WHAT HAPPENED. THEY THEN HAD THE VEHICLE FOR A WEEK. THE SERVICE TECH THEN COULDN'T EXPLAIN WHAT'S WRONG THEN ASKED ME TO "MAYBE TURN OFF THE SAFETY SENSORS" . I THEN GOT IT BACK ON 12/2/19. THEY SAID THEY REPLACED THE PARK ASSIST MODULE. NOT SURE IF THEY TESTED THE VEHICLE AFTER. LATER THAT EVENING WHILE BACKING UP IT HAPPENED AGAIN. THE THIRD TIME. I WENT BACK TO TELL THEM IT HAPPENED AGAIN. THE SERVICE MANAGER TOLD ME HE S NOT SURE AND "THEIR CHASING GHOSTS". I SAID THEN WHY DID YOU REPLACE A SAFETY FEATURE IF YOU DON'T KNOW WHAT'S WRONG. THE OTHER SERVICE GUY SAID A SIMILAR INCIDENT HAPPENED TO ANOTHER CUSTOMER. AT THIS POINT I DON'T WANT THIS VEHICLE. I FEEL UNSAFE DRIVING THIS VEHICLE. I STILL HAVEN'T HEARD FROM THE DEALER IN 6 DAYS SO I WANTED TO REPORT THIS SO IT DOESN'T HAPPEN TO SOMEONE ELSE
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE FORWARD COLLISION WARNING SYSTEM FAILED TO FUNCTION. WHILE DRIVING SOUTHBOUND AT 50 MPH, ANOTHER VEHICLE WEST BOUND AND HEADING EAST CROSSED IN FRONT, CAUSING THE CONTACT TO CRASH INTO THE REAR DRIVER SIDE OF THE VEHICLE TO HIS IMMEDIATE RIGHT. THE CONTACT MENTIONED THAT THE FORWARD VEHICLE COLLISON WAS ON BUT FAILED TO ACTIVATE. THE CONTACT DID NOT SUSTAINED INJURIES. THE CONTACT MENTION THE OTHER DRIVER DID NOT SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC COLLISION CENTER FOR THE REPAIR OF THE COSMETIC DAMAGE AND AFTER THE REPAIR, IT TAKEN TO CHRIS MYERS DODGE CHRYSLER JEEP DEALER (27163 US-98, DAPHNE, AL 36526, (251) 621-8885) FOR AN ALIGNMENT. THE CONTACT STATED THAT THE TECHNICIAN COMPLETED TWO ALIGNMENTS ON THE VEHICLE BUT WAS NOT REPAIRED CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,900. *DT*JB
A/C DOES NOT GET COLD AND HAVE TO CLOSE REAR VENTS FOR IT TO PUSH HARD
WE TOTALED OUR TRUCK 7/21/2019 AND THE PASSENGER AIR BAG FAILED TO DEPLOY I HAD TO HAVE A CAT SCAN ON MY HEAD AND STILL HAVE A KNOT WE WERE IN THE TURNING LANE ON HWY 281 IN PALO PINTO COUNTY ,TEXAS SLOWED AND NOT SURE IF WE TURNED INTO A PRIUS OR SHE HIT US NO POLICE REPORT YET
CONTACTED DEALERSHIP AT (787) 805-3000 TO VERIFY RECALL I HAD HEARD WHERE MY VEH COULD BE AFFECTED. THEY GAVE ME APPOINTMENT BUT SAID HAVE NO PARTS AVAILABLE. BUT IF IT COULD BE SERIOUS IN NATURE (REFERENCE RECALL 4) WHY ARE WE NOT EVEN TOLD, TO BE SAFE WITH OURSELVE, FAMILY AND GENERAL PUBLIC, THAT WE SHOULD NOT DRIVE UNIT. ISSUE WITH GROUND COULD AFFECTED STERRING CAPABILITIES AND MAY EVEN CAUSE AN ACCIDENT AND/OR CRASH. WHY NOT BE MORE PROACTIVE FOR THE SAFETY OF ALL PEOPLE AFFECTED AND GENERAL PUBLIC. FOR TWO DIFFERENT OCASSIONS WHILE DRIVING IN TRAFFIC, OUT OF THE BLUE, MY HAZARD LIGHTS TURN ON AND I CANT DISABLE THEM. I'VE TOLD THIS TO DEALER AND SEEMS ITS NOT A MAYOR ISSUE. EVEN HAVE SUGGECTED TO CONTINUE DRIVING WITHOUT CONCERN, REALLY! I BELIEVE IT'S IRRESPONSABLE TO HAVE THAT POSTURE AS A CUSTOMER SERVICE REPRESENTATIVE. I AM VERY HAPPY WITH THE RAM TRUCK, EXCELLENT UNIT. BUT THIS ATTITUDE TOWARDS SOLVING ISSUES LIKE THE ONE ALREADY DESCRIBED TELLS MUCH ABOUT THEIR CONCERN OF THE GENERAL PUBLIC. DON'T KNOW IF THIS WILL MAKE ANY DIFFERENCE, BUT I HOPE SOMEONE CAN TAKE MY CONCERN MORE SERIOUSLY AND PROBABLY SAVE LIVES. THANKS FOR YOUR ATTENTION TO THIS MATTER.
WHEN DRIVING AT SPEEDS ABOVE 60 MPH, THE HOOD FLEXES INWARDS AT THE CENTER OF HOOD CLOSE TO THE WINDSHIELD. IT COVERS AN AREA OF 10~12 INCHES IF NOT MORE. THIS WILL LEAD TO STRESS CRACKS AT THE HOOD AND PAINT.
WHILE DRIVING, THE BLIND SPOT MIRROR DETECTION DEVICE FAILED TO OPERATE AT ALL. NORMALLY WHEN A CAR IS ALONGSIDE YOU IN YOUR BLIND SPOT, A YELLOW ARROW WOULD BE INDICATED IN YOUR MIRROR. THE YELLOW ARROW FAILED TO APPEAR EVEN DURING SEVERAL TESTS OF THE FEATURE. THE CONSUMER RELIES HEAVILY ON THIS DEVICE AND THE VEHICLE FAILED TO INFORM ME THAT IT WAS NOT WORKING. NOT WORKING (NO YELLOW LIGHT IN MIRROR MEANS IT'S SAFE TO ENTER ANOTHER LANE). NOT WORKING, NOT WORKING IS A RECIPE FOR DISASTER.
I'M NOT SURE THAT THIS IS A SAFETY ISSUE BUT WHEN I ACCELERATE SOMETHING VIBRATES LOUDLY, THIS STARTED LESS THAN A WEEK AFTER PURCHASING THIS TRUCK NEW. IT SOUNDS LIKE SOMETHING IS VIBRATING ON OR WITHIN THE DASHBOARD. I'VE TRIED TO FIND THE PROBLEM MYSELF WITH NO SUCCESS. I LOOK AT ONLINE FORUMS AND FOUND A LOT OF OTHERS ARE HAVING THE SAME ISSUES BUT CAN'T SEEM TO FIGURE OUT WHY IT'S DOING THIS. THANKS FOR YOUR TIME AND I HOPE I CAN GET THIS FIXED!!
I PURCHASED A 2019 DODGE RAM 1500 I HAVE BEEN LOOKING AT THIS VEHICLE FOR A VERY LONG TIME EXCITED I FINALLY MADE MY PURCHASE. THIS DEALERSHIP I WENT TO SALES REP WAS AMAZING TOOK CARE OF ME MADE SURE I GOT EVERYTHING I WANTED. AS SOON AS I WENT TO SIGN PAPER WORK I NOTICED RIGHT AWAY THE PAPERWORK DID NOT HAVE THE CORRECT NAME OR ADDRESS ON IT I POINTED IT OUT TO THE FINANCE MANAGER ?[XXX]? TOLD HIM THIS IS NOT ME AND THIS IS NOT MY ADDRESS AND HE SAID HE WOULD FIX IT IF I GAVE HIM THE CORRECT NAME AND ADDRESS SO I DID SIGNED MY PAPERWORK AND TOOK OFF. 3 WEEKS LATER I GET A CALL FROM MY FATHER THAT MY PLATES AND REG CAME TO HIS HOUSE AND THE TRUCK IS REGISTERED IN HIS NAME AND HIS ADDRESS IS ON THE PAPERWORK. SO GO TO THE DEALERSHIP AND LET THEM NO WHAT THE ISSUE IS AND NO ONE HAS HELPED ME I HAVE BEEN SENT TO SALES REPS I SET WITH 4 DIFFERENT FINANCE MANAGERS AND ALSO DEALT WITH THE DMV PAPERWORK LADY AT THE DEALERSHIP AND STILL NO FIX EVERY PERSON I TALK TO SENDS ME TO SOMEONE ELSE AND NO ONE SEEMS TO BE ABLE TO FIX MY ISSUE THAT THE DEALERSHIP CAUSED. THEN I GET A CALL FROM [XXX] THE FINANCE MANAGER AND TELLS ME I HAVE TO CALL CHRYSLER CAPITOL AND I HAVE TO FIX THE PROBLEM THAT THEY HAVE CAUSED AND I HAVE TO DO WHAT I HAVE TO DO TO FIX IT. I HAVE NOT GOT A CALL FROM ANY GM OR MANAGER I HAVE BEEN LEAVING MESSAGES AND NOTHING I DON?T KNOW HOW MUCH MORE UNPROFESSIONAL THIS DEALERSHIP CAN BE IT?S BEEN 3 MONTHS AND MY OWN VEHICLE IS NOT REGISTERED TO ME THAT I BOUGHT AND PAID MONEY ON THIS WAS A BIG PURCHASE FOR ME AND I WAS SO HAPPY PURCHASING THIS VEHICLE NOW THE LAST 20 YEARS I HAVE BEEN DRIVING NOTHING BUT DODGE HAS MADE ME HATE THE BUYING EXPERIENCE FROM THIS DODGE DEALERSHIP. THIS IS THE WORST DODGE DEALERSHIP AND THE WORST AND MOST UNPROFESSIONAL CUSTOMER SERVICE I HAVE EVER DEALT WITH IN MY LIFE ONCE ISSUE IS RESOLVED I WILL NEVER BE STEPPING FOOT IN DCH TEMECULA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TOWING - TRUCK AS EQUIPPED IS SUPPOSED TO TOW 11410 LBS. WE HAVE SEVERE SWAY TOWING OUR 6900 LB TRAVEL TRAILER BEGINNING AT 45 MPH. WE HAVE A DISTRIBUTION HITCH AND ANTI SWAY BARS. TRAILER HAS BEEN INSPECTED BY TWO INDEPENDENT SERVICE PROVIDERS. TONGUE WEIGHT IS 800 LBS. TRUCK SEVERELY SQUATS WITH TRAILER ON IT. TECHS AT DEALERSHIP HAVE INDICATED THAT IT DOES NOT HAVE PROPER SUSPENSION OR TIRES, BUT DODGE REFUSES TO MAKE ANY REPAIR ATTEMPTS.
I BOUGHT THIS NEW CAR IN DECEMBER 2018. THE THREE DAYS AFTER, I REALIZE THE CAR WAS MAKING DEEP LOUD HUMMING/RUMBLING NOISE "ZZZZZZ" SOUND WHILE I WAS DRIVING AT 10MPH-40MPH. IT GETS WORST LAST NIGHT, THE HUMMING SOUND CAME EVERY 15 SECONDS, AND LAST ABOUT 5 SECOND OR LONGER. THE SOUND WAS LIKE THE TIRES GOING TO FELL OFF THE CAR/A JET LEFT OR A MOTORCYCLE PASSES BY. I WENT TO THE DEALER 5 TIMES SINCE THIS PROBLEM APPEARS. THEY SAID THEY DID EVERYTHING THEY COULD, THEY GAVE ME 2 REPORTS, AND THEY SAID THEY COULDN'T DUPLICATE THIS PROBLEM, SO THEY REFUSE TO EXCHANGE OR RETURN THIS PROBLEM CAR. I FELT VERY VERY UNSAFE TO DRIVE THIS CAR. THE DEALER TOLD ME "IT IS SAFE TO DRIVE BECAUSE NOTHING SHOWS ON THE PANEL, NO WARNING LIGHT." BUT I THINK BECAUSE OF NOTHING SHOWS ON THE PANEL IS THE SCARIEST PART. IT IS A NEW CAR. I WAS DRIVING ON THE NICE AND FLAT ROAD. I DIDN'T TURN THE RADIO OR AC ON. I TURN OFF THE INSIDE AIR CIRCULATION. I CLOSED ALL THE WINDOWS WITHOUT A GAP. EVERYTHING WAS NORMAL AND IT STARTS HUMMING. I HAVE DRIVE TRUCK/PK TRUCK FOR 35 YEARS, AND IT IS THE FIRST TIME OF MY LIFE HERD A CAR MAKING SUCH A NOISE. A CAR IS HAVING A PROBLEM AND SHOWS ANY WARNING LIGHT, EVEN A PROFESSIONAL CAN'T SOLVE? WHAT IS THE PROBLEM? IS THE TIRE GOING FELL OFF WHEN I'M DRIVING? IS THE CAR GOING TO CONSTANTLY STOP ON THE HIGHWAY? IS THE BREAK NOT GOING TO DO ITS WORK WITHOUT A WARNING? I HAVE SO MANY QUESTIONS, AND WHO KNOWS WHAT THE ANSWER IS. I'M SO DONE WITH THIS CAR. I HAVE A LOT OF VIDEOS RECORDED WHEN THE HUMMING HAPPENS, BUT ALL OF THEM ARE BIGGER THAN SIZE 5MB. I WONDER IF THERE ANY OTHER WAY TO SHOW THE EVIDENCE. I CAN DO EMAIL TO THE AGENT.
CURRENTLY LIVE IN WA STATE. AT EVERY FUEL STATION-REGULAR FUEL THAT HAS AN EPA RUBBER BOOT AS PART OF THE FILLER NOZZLE WILL CONSTANTLY LOCK, STICK AND REMAIN IN THE CAPLESS FUEL HOLE. CAUSING DAMAGE TO MY VEHICLE WHEN ATTEMPTING TO "RIP" IT OUT OR CAUSING ME TO LOSE MY BALANCE BECAUSE SO MUCH FORCE IS REQUIRED TO RELEASE IT AND THEN IT JUST "POPS" OUT. STATIONARY. AT A GAS STATION. I CAN'T PICK ONE DATE WHEN THIS HAPPENS. IT HAPPENS AT EVERY FILL UP SO EVERY 2 WEEKS. *DSY
ISSUE WITH RADIO SOUND SYSTEM. OCCASIONALLY NO SOUND FROM SPEAKERS. MUST DISCONNECT BATTERY TO RESTART/REBOOT RADIO COMPUTER TO GET SOUND BACK. KNOWN ISSUE MANY COMPLAINTS ONLINE.
SINCE THE FIRST WEEK WE BOUGHT THE VEHICLE WE HAVE HAD A BURNING WIRE SMELL. TOOK THE VEHICLE TO 2 DIFFERENT DEALERSHIPS AND THEY COULD NOT DUPLICATE THE ISSUE EVEN HAVING THE VEHICLE FOR 4 DAYS. SCHEDULED TO TAKE IT BACK AND IT BURNED SITTING MY DRIVEWAY PARKED AND OFF. WE ALSO HAD AN ISSUE OF THE VEHICLE CUTTING OFF WHILE DRIVING DOWN THE ROAD. WE WERE TAKING IT BACK DUE TO THE DISPLAY SCREEN HAD TURNED BLUE FOR THE RADIO AND THE BURNING WIRE SMELL. WE WERE SCARED IT WOULD CATCH FIRE.
WHEN STARTING THE VEHICLE THE UCONNECT SYSTEM WILL EITHER START OR WILL GO TO REBOOT MODE WHICH WILL NOT DISPLAY THE REAR BACK UP CAMERA SCREEN AND TURN OFF THE PARK SENSE BRAKING ASSIST FEATURES.
A WEEK AFTER BUYING THE CAR I NOTICED WATER UNDER THE CARPET IN THE BACK SEAT AREA , I THOUGHT I SPILLED SOMTHING SO I JUST DRIED IT AND REMOVED THE CARPET FOR 2 DAYS ...THEN SUDDENLY FEW DAYS LATER I FEEL LIKE I CAN HEAR THE OUTSIDE STREET MORE THEN NORMAL AND ALSO I COULD HEAR THE BACK WINDOW SHAKING EVERYTIME THE CAR IS GOING OVER A HUMP. THEN AFTER FEW DAYS ON A VERY RAINY DAY , I SEE WATER DRIPPING FROM THE TOP OF MY BACK WINDOW .NOW BY LOOKING AT BACK WINDOW AND TOUCJING IT IT FEEL LOOSE !! SO I DROPPED IT ON A DAY THAT THE LEAK GUY WORKING AT THE LOCAL DEALER JUST TO TELL ME THAT ITS ALL FIXED ...WHEN I TOLD THEM YOU SURE ?? MY ALL WINDOW IS LOOSE THEN SERVICE OPORATION MANAGER TOLD ME THAT THE BACK WINDOW IS DIFECTED AND MUST BE REPLACED . THIS WAS ON JULY 26 2018 ....NOW ITS SEP.5 AND IM STILL DONT HAVE THE CAR...IVE BEEN DRIVING A LOANER FOR ALL THIS TIME
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Quick Summary
The 2019 Ram 1500 has 118 UNKNOWN OR OTHER complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.