116 complaints reported

2018 Ram 2500 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
116
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2023

Received a service ABS anti-lock braking system. Seems to be the HCU part #68143491-AB or module part #68347098ab

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Aug 2023

ABS/Traction control lights come on shuts your cruise off light flashes and dings constantly It is a safety issue that needs attention plus parts are not available

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2023
Aug 2023

ABS module and HCU module are at fault. Have been driving it and lights and dings will come on and off at random. When lights are on I cannot use electric brakes for my trailers either. Dangerous when I’m hauling live horses and no trailer brakes. This is a common issue that Chrysler refuses to recall.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Aug 2023

"Service Electronic Braking System", & "Service Anti-Lock Braking System" indicators flash & ding constantly. Started on 8/15/23. Vehicle can be available for inspection. It has not been inspected by a licensed mechanic yet. ABS, & Traction Control lights on the cluster are lit up.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2023
Jul 2023

Lights keep coming on for ABS System Check and Electronic Braking System check. Doing research online there are thousands of ram 2500s with the same issue. They keep appearing and then disappearing starting happening July 24th 2023 at around 57,000 miles. I have a appointment with the dealer set up but they can't get me in till August 16th. I'm worried while towing my camper or driving with my family our breaks won't work due to a known issue with these trucks.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2023
Jul 2023

Vehicle receives service electronic brake system. HCU and ABS module seem to be the issue. Cannot drive more than 20 mph without message saying service is needed. It is constant up to 80 mph. Vehicle is parked due to safety reasons.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2020
Jul 2023

2018 RAM 2500 6.7l service abs system and service electronic braking system warnings on dash. Took vehicle to mechanic shop and scan showed code C0020-01. Symptom/Vehicle issuse: C0020-01-ABS PUMP MOTOR CONTROL - GENERAL ELECTRICAL FAILURE. Replacing the HCU and ABS Module seems to be the fix. I bought the truck as a hauler for 5th wheel camper and do to abs and traction control failure it can be extremely dangerous to drive.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2023
Jul 2023

ABS / Service Electronic Braking System lights constantly dinging on and off while driving my truck. Cannot get parts for repair.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Jul 2023

ABS (automatic braking system) audible alarm and visual light comes on constantly. Dodge Ram has changed it twice but it continues to fail. They have said the parts have been on back order for almost a year. Please help me get this safety issue resolved.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2019
Jun 2023

The ABS Hydraulic Pump seems to have failed and perhaps took out the ABS control module. Nothing catastrophic happened on road. Simply lost ABS, Traction Control, and Cruise control….and soon $1,500 The hydraulic pump was listed in the Ram Dealer parts system as “Under Engineering Review” for at least a couple months and i can’t find out what that was about, the resolution, etc…. Wanted to log here in case it becomes a regular occurrence on these vehicles.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Jun 2023

The Hydraulic Control Unit Chrysler part number 68143491AA failed and been replaced multiply times on my vehicle. I have the current failed part available for inspection upon request. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. The problem has been reproduced by my local dealer twice both with the original part and its' replacements. I am adding the first date below. The second failure was 12,000 miles later after the first was ABS was fixed. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2022
Jun 2023

Truck is showing service message "Service Electronic Braking System" and "Service Anti-Lock Brake System". Service message comes and goes constantly, chiming and making cruise control unusable. Several times I have almost had a collision on the interstate because the vehicle will drop out of cruise control expectantly. I have researched the issue and the required replacement parts are on national back order until Jan/Feb of 2024. So not only do I have to listen to the dang chiming noise, I don't have fully functioning ABS or Traction Control. This is a serious issue that RAM needs to deal with. I know an investigation is underway already: Preliminary Evaluation PE22-012. Please add my complaint to the growing list of RAM owners facing this serious issue.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2023
May 2023

ABS system, electronic braking lights keep coming on and off. Truck has 38k miles, and computer is saying bad pump and module.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
May 2023

ABS service light continues to ding. Part replaced 12/2019 @ 6,000 miles. Issue again 5/2023 @ 24,500 miles. Dealership unable to order part states it is defective for 2018 dodge ram 2500 truck. This causes abs failure.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Dec 2019
Apr 2023

I just purchased a 2018 Dodge Ram Crew Cab from Crown Dodge in Ventura Ca. Within 5000 miles of purchase the ABS has failed and my breaks locked up on the freeway! The truck was taken into the dealership and the service department told me that the part was backordered till mid August and to do ahead and drive it the next 3 1/2 months and assured me it was safe. They sent me home with the truck and said it was totally safe to drive but just don’t break hard or fast?! I left with the alarm beeping continuously and drove home. I am supposed to live without a truck for 4 months? This truck was purchased for towing my commercial fishing vessel daily to and from the harbor being used in conjunction with my limited entry fishing permits ie: crab, sea urchin, sea cucumber, lobster and deeper nearshore rockfish. Without the truck I can not launch the commercial boat that weighs approximately 8000 lbs. Dodge should be held to a higher standard for their trucks! Please HELP! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Apr 2023

HCU and ABS Module stopped working. My safety along with other people’s safety is put at risk because if the braking system is not working properly, especially in slippery or wet conditions, then I won’t be able to stop when needed, which can lead to a deadly crash. Yes, the problem was confirmed by the dealership that the hcu and abs control module will need to be replaced. However, the parts are on back order and do not know when they will be in stock, which is a terrible problem to have when it comes to somebody’s brakes. The vehicle has not been inspected by anyone since the light came on, except for the dealership diagnosis. The abs light and traction control light pings intermittently. The cruise control stops working when the light pings which could also lead to a crash. Customers should not have to pay for the $1800 repair bill for a Chrysler faulty part.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2023
Apr 2023

1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2023

Check brakes light comes on and covers digital speedometer. Dealership doesn’t know when they can get pump to fix??? Am I to drive this truck with faulty brakes until them?

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Mar 2023

ABS module/ HCU. Abs light & traction control light is on. Was driving down the road when they lights started flashing. Have been waiting for parts for 4 months because its on national backorder.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2022
Mar 2023

Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Mar 2023

The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2022
Mar 2023

ABS pump motor control general electric failure found by dealer code C0020-01 per dealer needs hydraulic control unit. Warning comes on ABS unit need service. Safety concern braking system could fail. Mileage at time of dealer diagnostic 28572 keeps reoccurring current mileage 29791

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Mar 2023

When I bought the truck in July of 2022 I worked out of state so I went home (Alabama) to pick it up and on my way back to Indiana (where I was working at the time) and the truck shuts off so I took it to the dealership the following Monday and they told me there was nothing wrong with the truck when they diagnosed it which cost me 300 dollars so I drove it back home and took it to another dealership and they said the same thing So I finally got it into a place that would fix it and it was the egr and the radio that had caused it to shut off but the dealership told me they couldn’t get the parts in to fix the other thing so I would have to wait so I’ve waited 4 months and been to 6 different dealerships since then and they’ve told me that the egr is going out once again and my abs braking module is not any good but none of them can seem to fix it they all tell me that it’s going to be in the shop for at least 3 months but I haven’t gotten a call back from them when I leave and they tell me there going to order it

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jul 2022
Mar 2023

ABS SERVICE LIGHT CAME ON FOR THE SECOND TIME. I TOOK IT IN TO THE DEALER THEY REPLACED A PART AND NOW ITS BACK ON AND OFF.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2023
Feb 2023

The ABS/Electronic Braking system failed before the truck even hit 50K miles, but I haven't been able to get a replacement module and have been told that these items are on back-order until an indeterminate time. However, the Electronic Braking System and ABS warning lights go off on my truck daily, especially if I drive over any rough roads or bumps. I've been having trouble getting my truck inspected because these parts can't get replaced. I've also noticed that the cruise control system on the RAM 2500 doesn't work sometimes and sometimes it comes on but it doesn't want to switch off when you hit the brakes, so I had to stop using it for fear it wouldn't turn off at all at some point.

Type: Vehicle, Vehicle: 2018 RAM 2500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2022

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Quick Summary

The 2018 Ram 2500 has 116 SERVICE BRAKES,FORWARD COLLISION AVOIDANCE complaints on file. Review the timeline above for detailed owner experiences.