271 complaints reported

2018 Ram 3500 Brakes

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
271
Crashes
2
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2024

The ABS systems constantly shuts down, causing the Traction Control system to shut down. When I recently went on a trip towing my trailer I needed to stop on a downhill wet incline. When I first applied the brakes the system was working properly but failed during my stop and it caused a significant steering issue as I had to now react differently. This is a safety concern and RAM knows about it. I am paying for a vehicle that is unsafe to drive in less than perfect conditions. Very dissatisfied with RAM

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2024
May 2024

ABS light started flashing and cruse control quit working. Scanned for codes and found P0020-01 ABS control module. Searched online and found 1000's of cases of problems related to this.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2024
May 2024

ABS failure light started coming on along with service electronic brake system. Dealer shows I believe code 0020 which is the ABS/HUC pump failure. Dealer says seeing it quite often, hard to get parts as each part is allocated and tested before leaving. So I either stop driving it and wait for parts which seems to be a known issue or keep driving and hope for the best while the engineers try to figure out what is going on. Currently it is sitting at the dealer as they try to get the part before we leave on a trip at the end of the month.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2024
May 2024

anti lock brake warning lights randomly come on and sometimes continuously Dealership says module needs replacing along with numerous other customers 31 K miles

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2024

The truck is getting constant ABS failure messages, such as (1) “Service electronic braking system”, and (2) “Service antilock brake system “. When either of these rear their ugly heads, there is multiple loud dinging sounds (which startles the driver), and the cruise control gets turned off. Why hasn’t there been a safety recall?!?! If you guys can’t see that a failed braking system is NOT a safety issue, then our country is way worse than I already thought it was!!!! BRAKES ARE A SAFETY ISSUE!!!! Not only are they a safety issue, but thousands and thousands of 2017 & 2018 RAM 2500 and RAM 3500 owners are having these exact issues in the United States!! WHY ISN’T THERE A RECALL ON THIS ISSUE?!?! Are you just going to wait, until you have multiple DEATHS, before you do something to PROTECT owners?!?!

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2023
Apr 2024

ABS FAILURE / DEALER WAITING ON PART FOR OVER ONE YEAR

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2023
Apr 2024

ABS FAILURE / DEALER SAYS WAITING ON PARTS/ WAITING FOR OVER ONE YEAR

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2022
Apr 2024

ABS brake module fails and the vehicle looses its ABS braking capability. Other functions are affected as well, anti skid and cruise control. Major safety issue! This vehicle is now in need of 3rd module in under 100,000 miles. This is unacceptable Stellantis/Chysler Corporation has full knowledge of this component weakness and has not improved or recalled this part. Thank you

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Apr 2024
Apr 2024

I get a message on my dash to service antilock brake system. The lights come on as well as the check engine light and there is a bell that dings when this happens.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2019
Apr 2024

Abs and traction control continues to fail. I bought all new sensors. Then replaced abs module and pump and lights went away, after a year they all came back on and it's a repeat process.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2023
Apr 2024

Abs lights jump on beep then go off over and over. Had light checked and was told no fault showing. Month later did it for days then stopped.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Oct 2023
Apr 2024

Anti-lock braking systems (ABS)

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Mar 2024

ABS/TRACTION CONTROL light comes on and goes off at random times while driving. Sometimes when I hit a bump, other times just going down a smooth street or even sitting at a stop light or just sitting at idle in a parking lot. When the lights are on I do not have use of cruise control, traction Control or ABS. I had the code read. It shows c2200-49 ABS internal electronic failure C0020-01 ABS pump motor control - general electrical failure. This has been a problem for about 2 years, and started around 85k miles. Sometimes it happens 30-40x in a 30min drive, other times I'll go weeks with the system working properly, then It starts acting up again. I just recently heard they were investigating the 2018 models for this issue.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Mar 2024

The ABS HCU failed and sent a "service electronic brake" warning to the dash. The replacement part was in short supply by Stellantis because there are so many vehicles with this problem. The dealer is limited to one part replacement per week.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Mar 2024

Failure of the anti-lock braking system/hydraulic control unit. This is the 2nd failure. First failure was repaired November 22, 2022 for $1127.37.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2024
Mar 2024

My electronic braking system and abs is malfunctioning with a light on in the dash, it started out intermittently and is now constant. Took it to local dealer and they ordered parts to repair it but told me they were on back order and then Chrysler canceled the order on them unbeknownst to me or the dealer. Contacted Chrysler and they have no idea when parts will be available. I can get no guarantee on weather or not my truck is safe to drive as is.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jun 2023
Mar 2024

ABS warning light came on with warning bell. ABS and traction control systems not function properly, actually not working leaving the vehicle compromised when braking, especially in an emergency situation. The cruise control does not work when this application has failed. This issue has occured

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Mar 2023
Feb 2024

ABS LIGHT IS ON MEANING NO ABS,NO TRACTION CONTROL, NO 4 WHEEL DRIVE OR CRUISE CONTROL. ABS MODULE AND HCU REPAIR ARE BETWEEN 1100 AND 1400 DOLLARS.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Feb 2024

The truck's ABS system becomes disabled after the ABS light intermittently comes on. Ram dealer diagnosis is a faulty abs pump and module. The parts are not available to fix the vehicle. ETA is June 30, 2024.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Feb 2024

There is an ongoing issue on the 2018 model RAM 3500 trucks, with their braking system. This is the 4th time that my ABS brakes have failed. There should have been a recall a long time ago. This last time the ABS failed, I brought the truck to the Garber Dealership in Greencove Springs, FL 31 July 2024. They didn't have the part and stated that it wouldn't be available until Feb 2024. They received the part (Hydraulic Control Unit (HCU)) and I brought my truck in to have the repair conducted 13 Feb 2024. The dealership called me later that day and told me that they ran into an issue that the HCU was not communicating with the ABS Module and the technician was unable to bleed the brakes. She said that they needed to order the ABS Module. After not hearing any status following that, I called back the late afternoon of 15 Feb 2024 and was told that the part wouldn't be available until June. Prior to bringing in the truck, I had brakes, just not ABS which also cancels out cruise control and trailer brakes. Now it has NO brakes and it sits on their lot until June. I bought the truck new from this dealership and the following is the history of every time the HCU and ABS Module was replaced: 1st time, 12 Sep 2029, 5,374 miles; 2nd time, 11 Mar 2021, 13,136 miles; 3rd time, 19 Aug 2022, 20,607 miles; 4th and current time, 31 July 2023, 29,769 miles. If this is the not the correct agency to help with this issue, please let me know who to contact. Thank You.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Feb 2024
Feb 2024

I purchased vehicle new June 2018. On [XXX]. I had a Fault code of ABS brakes system and took to Mountain Valley motors Blue Ridge, Georgia for repair and replacement of hydraulic control unit. At that time the mileage 22,140. [XXX] had the same failure again and the fault code reading service ABS brake system. Took the truck to Jim Brown Dade city Florida for Repair with the fault, code reading, and replaced again the same hydraulic control unit for the brake system. Second replacement of same part. Mileage 31,482. [XXX] had the same reoccurring fault code service antilock brake system when red same problem replace hydraulic control unit for the ABS brake system. Had that repair done again and mileage 37,290. At that time they had stated a new hydraulic control part was available with part number ending in AB. Part installed 68143491AB. After returning home, approximately 120 miles later, I am having fault flash on dash screen again, saying to service ABS brake system and then disappears. I took the truck to the dealership Jim Brown. They connected their computer and said there was no codes to be read. I again had the same message flash up every day. The first time I started the vehicle and would disappear. I took the vehicle back to Jim Brown dealership. They read the code again with an additional approximate 140 miles, and no code appeared on the computer. I was told, then to just let the part fail. Is that putting me and my family in jeopardy possibly fatally by a manufacturer refusing to repair vehicle which has been a known issue before 2017 based on ram TSB advisories that I have in my possession, addressing the issue of the faulty ABS braking system. I have exhausted, all avenues with ram cares and ram dealership to. Please advise where I can go with this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Sep 2020
Feb 2024

I was driving my family and the ABS light randomly popped on during a rain event and the vehicle had difficulty keeping traction. The vehicle was scanned and the code C002-01 was displayed meaning that the ABS module had issues. The vehicle has not been inspected, today, February 13th 2024 I reached out to Tacoma Dodge where the vehicle has previously been serviced to determine if this was a known issue since after a quick google it sounds like I am not the only one experiencing the issue. More digging pulled up a publication from Ram #S2005000004 which talks about the issue and parts being restricted. I also found an additional source that mentioned a class action lawsuit. I figured it was in my best interest and other owners who have experienced this issue to notify the NHTSA to assist with the investigation.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024
Feb 2024

We purchased the vehicle as a back up for when my husbands every day work truck is in need of service. The truck is from 2018 and now has about 40,600 miles because it isn't used often. The truck would start flashing a light saying service anti-lock brake system sometimes during the time the light was flashing it felt like the brakes struggled a little. We have sent it in to get repaired and they quoted us over $1300 of repairs because it needs a an abs module and pump.

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Aug 2024
Feb 2024

02/11/2021 - ABS module unit replaced under warranty 06/2023 - Intermittent dash warning lights and chiming alert occurring. Dodge dealership states it needs a new ABS module, however the part is "backordered" and not available. Truck is out of warranty. 09/2023 - Dodge dealership informed me that part cannot be ordered until January 2024 01/2024 - Dodge dealership states that part is still backordered and none are available. 05/02/2024 - Part is still unavailable. Warning lights and chiming has been occurring for a year and there is no other way to fix the problem. Why are so many of these vehicles experiencing the same problems with owners unable to replace the faulty part?

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: May 2023
Jan 2024

ABS lights on dash continue to come on. ABS pump is most likely not working

Type: Vehicle, Vehicle: 2018 RAM 3500, Manufacturer: Chrysler (FCA US, LLC)
Incident: Jan 2024

Trend Over Time

Complaints by year

Quick Summary

The 2018 Ram 3500 has 271 Brakes complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.