106 complaints reported

2019 Subaru Crosstrek VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
106
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Apr 2019

I BOUGHT NEW 2019 SUBARU OUTBACK 3 WEEKS AGO AND I SEE A CRACK DEVELOPED FROM PASSENGER SIDE OF THE WINDSHIELD IN THE CENTER FOR NO REASON WHILE THE CAR WAS PARKED IN THE GARAGE FOR MORE THAN 36 HOURS.I DIDN'T EXPERIENCE ANYTHING HITTING THE WINDSHIELD, AND ITS SPREADING OVER 2 FT ACROSS THE WINDSHIELD. THE CAR HAS 1,300 MILES ON IT. THIS IS CLEARLY A DEFECTIVE WINDSHIELD.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Apr 2019
Apr 2019

A FEW DAYS AGO MY NEW SUBARU CROSSTREK DEVELOPED A SPONTANEOUS CRACK IN THE WINDSHIELD. THE CRACK STARTED AT THE DASHBOARD NEAR THE DEFROSTER AND EXTENDED UP ALMOST TO THE ROOF. I HAD IT REPAIRED BY SAFELIGHT WINDSHIELD SPECIALISTS WHO AGREED WITH ME THAT THERE WAS NO EVIDENCE OF A ROCK OR OTHER DAMAGE TO THE WINDSHIELD TO EXPLAIN THE CRACK. AFTER DOING SOME RESEARCH IT APPEARS THIS HAS BEEN A PROBLEM WITH OTHER SUBARU MODELS AND I THINK THEY SHOULD BE RECALL THESE CAR TO FIX THIS DANGEROUS PROBLEM. SEE BELOW. SUBARU OF AMERICA WAS HIT WITH A LAWSUIT LAST YEAR CLAIMING 2015-2016 SUBARU OUTBACK AND LEGACY MODEL'S WINDSHIELD WERE SPONTANEOUSLY BREAKING. LAW360 REPORTS THIS WEEK A FEDERAL JUDGE IN CALIFORNIA SAID THE DRIVERS HAVE STANDING AND ADEQUATELY PLED THAT SUBARU KNEW OF THE DEFECTS. U.S. DISTRICT JUDGE YVONNE GONZALEZ ROGERS SAID LUCIA LUONG, A CALIFORNIA WOMAN, WHO CLAIMS HER 2015 SUBARU OUTBACK DEVELOPED A CRACK THAT HAD 'SPONTANEOUSLY APPEARED' AT THE BASE OF THE WINDSHIELD, HAD SUFFICIENTLY ALLEGED CLAIMS ON BEHALF OF A PROPOSED CLASS OF CALIFORNIA DRIVERS UNDER A MIX OF STATE AND FEDERAL CONSUMER PROTECTION, UNFAIR COMPETITION AND WARRANTY LAWS. LUONG ISN'T THE ONLY OUTBACK OWNER THAT HAS HAD WINDSHIELD ISSUES WITH THE SUBARU OUTBACK. HER ATTORNEYS CITED THERE HAVE BEEN 'HUNDREDS OF THOUSANDS' OF COMPLAINTS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY OTHER OUTBACK OWNERS REPORTING THEY ALSO HAVE HAD THEIR WINDSHIELDS SPONTANEOUSLY CRACK.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Mar 2019

WINDSHIELD CRACKS EXTREMELY EASY! WAS ON THE FREEWAY THIS MORNING AND SOMETHING SMALL (I DIDN'T EVEN SEE ANYTHING) HIT THE WINDSHIELD, WASN'T EVEN A LOUD THUD, AND THE WINDSHIELD INSTANTLY SPLIT 6" I HAVE HAD PRIOR BIG ROCKS HIT OTHER VEHICLES, WITH LOUD THUDS, AND JUST GET TINY CHIP MARKS THAT WEREN'T EVEN FILLABLE WHEN I HAD THEM EXAMINED BY A BODY SHOP! THIS SOUNDED AS LIGHT AS A A BUG HITTING IT. IT SHOULD NOT HAVE SPLIT THAT EASILY. THIS WINDSHIELD IS EITHER THIN, OR MADE FROM SOME CHEAP MATERIAL? FOR A SUV RATED AS A OFF ROAD VEHICLE, THAT IS VERY DANGEROUS, AND THEY NEED TO DO SOMETHING ABOUT IT.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Feb 2019

CAME OUTSIDE 11/28/19 TO THE CAR PARKED IN DRIVEWAY AND WINDSHIELD WAS CRACKED FROM THE BASE OF IT UP 4 INCHES, AND 90 DEGREE ANGLE TURN INTO ANOTHER 12 INCH CRACK.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Feb 2019

BOUGHT A BRAND NEW 2019 SUBARU CROSSTREK, A CRACK AT THE BOTTOM OF THE WINDSHIELD JUST APPEARED ONE MORNING AFTER WARMING IT UP IN 20 DEGREE WEATHER, IN MICHIGAN. CRACK STARTED IN THE WIPER HEATING ELEMENT AREA AND THE CRACK SPREAD ALL THE WAY TO THE TOP. NO ROCK CHIPS ARE PRESENT. THE CAR IS JUST OVER 3 MONTHS OLD, 1700 MILES. I READ ELSEWHERE THAT THE NEWER OUTBACKS HAD THE SAME ISSUES. DOES CROSSTREK HAVE THE SAME ISSUES? SUBARU WON'T COVER IT. TOTAL BS.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Jan 2019

THE WINDSHIELD ON THE SUBJECT VEHICLE HAD AN 8 INCH CRACK SUDDENLY FORM WITHOUT HAVING BEEN STRUCK OR OTHERWISE DAMAGED IN ANY WAY. THE CRACK WAS AT THE BOTTOM OF THE WINDSHIELD TOWARDS THE CENTERLINE OF THE VEHICLE. THE VEHICLE WAS STATIONARY AT THE TIME OF THE INCIDENT.

Type: Vehicle, Vehicle: 2019 SUBARU CROSSTREK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Subaru Crosstrek has 106 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.