2015 Subaru Outback Electrical System

REAR DOOR HATCH RANDOMLY DOES NOT OPEN, WHETHER I PRESS THE BUTTON ON IT, THE BUTTON INSIDE THE CARE, OR THE KEY FOB. THIS HAPPENS ALMOST EVERY DAY, AND ALWAYS WHEN IT IS RAINING OR HAS RAINED. THE DRIVER'S DOOR WILL ALWAYS OPEN (THOUGH NEVER THE PASSENGER DOOR) WITH THE KEY FOB IN PROXIMITY. YOU CAN HEAR THAT THE BACK HATCH UNLATCHES, BUT DOES NOT RAISE UP. CASCADE SUBARU IN OHIO HAS NOT BEEN ABLE TO FIX IT SO IT WORKS AS IT SHOULD. THIS VEHICLE WAS PREOWNED, BOUGHT FROM THE DEALER, AND EXHIBITED THIS PROBLEM FROM THE FIRST DAY WE OWNED IT.

THE BACK UP DISPLAY SCREEN BECOMES UNUSABLE AS A RESULT OF THE TOUCH SENSITIVE SENSORS BECOMING VISIBLE, THUS INTERFERING WITH THE REAR BACK UP CAMERA IMAGE. IT IS ESPECIALLY DANGEROUS IN BRIGHT SUNLIGHT MAKING THE REAR BACK UP CAMERA USELESS. IT ALSO IMPACTS THE ABILITY TO READ ANY OF THE CONTROLS ON THE SCREEN, HOWEVER NOT BEING ABLE TO IDENTIFY OBJECTS WHEN BACKING UP WE BELIEVE IS A SERIOUS ISSUE. THE DEALER HAS BEEN GREAT AND HAS REPLACED TWO OF THEM AT NO CHARGE. HOWEVER THIS IS CLEARLY A DEFECT IN THE TOUCH SENSITIVE SCREEN.

2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE RECOGNITION SYSTEM IN VEHICLE. *LD UPDATED 10/04/2017*JS

AT TEMPERATURE 48 F, SAT IN STATIONARY CAR FOR 30 MIN WITH RADIO ON, LIGHTS ON. BATTERY RAN ALL THE WAY DOWN. HAD TO GET A JUMP. AT TEMPERATURE 36 F, SAT IN STATIONARY CAR 20 MIN. WITH RADIO OFF, LIGHTS OFF. BATTERY RAN ALL THE DAY DOWN. HAD TO GET A JUMP. SUBARU SAYS THAT BATTERY TESTS NORMAL ON GR-8 TEST AND THAT CURRENT DRAW IS NORMAL AT THIS TIME .010A-.027A. I'M CONCERNED THAT THE VEHICLE BATTERY IS NOT EQUIPPED TO SUPPORT ITS ELECTRICAL NEEDS. COULD KEY SYSTEM BE A FACTOR? SUBARU WOULD NOT DO ANYTHING BEYOND THE ABOVE TESTS. THERE ARE OTHER REPORTS LIKE THIS ON INTERNET SITES. MY CONFIDENCE IN THE VEHICLE IS ERODED.

AFTER BEING PARKED AND UNUSED FOR AS FEW AS 3 DAYS, THE BATTERY DRAINS AND THE CAR WILL NOT START. THIS HAS HAPPENED ON TWO OCCASIONS. SEVERAL OTHER OWNERS OF 4 CYLINDER 2015 OUTBACKS HAVE REPORTED THIS ISSUE AT HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/138-GEN-5-2015-PRESENT/344506-DEAD-BATTERY-2016-A.HTML

TECHNICIAN AND SERVICE ADVISOR INFORMED ME THAT A 80 PIN CONNECTOR THAT CONTROLS THE HEAD SYSTEM HAD CAUGHT ON FIRE AND FUSED TWO CONNECTORS TOGETHER. I USED THE HVAC SYSTEM ON MY WAY HOME FROM WORK AND PARKED THE VEHICLE IN THE GARAGE.IF THIS HAPPENED IN THE GARAGE IT COULD HAVE RESULTED IN A CATASTROPHIC HOUSE FIRE.

SINCE THE CAR WAS NEW, PERIODICALLY WHEN THE VEHICLE IS STARTED,. THE BLIND SPOT CAUTION/WANING SYSTEM IS DISABLED. THIS IS CONFIRMED BY A CAUTION LIGHT IN THE INSTRUMENT PANEL. THE ONLY WAY TO REACTIVATE THE SYSTEM IS TO TURN OFF THE IGNITION AND RESTART THE ENGINE. IF THE MALFUNCTION IS NOT CAUGHT ON STARTING THE VEHICLE THE SYSTEM CANNOT BE ACTIVATED UNTIL THE VEHICLE IS STOPPED AND THE ENGINE RESTARTED. THE PROBLEM HAS BEEN ONGOING FOR TWO YEARS AND 40,000 MILES. EVERY TIME THE VEHICLE IS BROUGHT IN FOR SERVICE AT DARYL WALTRIP SUBARU IN FRANKLIN TN THE PROBLEM IS POINTED OUT TO THE SERVICE MANAGER. EVERY TIME I AM TOLD BY THE SERVICE REP THAT THERE IS NOTHING WRONG WITH THE SYSTEM BUT THEY HAVE UPDATED THE COMPUTER. RECENTLY A RELAY IN THE SYSTEM, PART NO. 87611AL00B, WAS REPLACED. THIS HAS ONLY EXACERBATED THE PROBLEM. I HAVE MADE MULTIPLE CALLS TO SUBARU'S CUSTOMER CARE LINE AND THEY HAVE NOT BEEN WILLING TO HELP. MULTIPLE CALLS TO THE SERVICE MANAGE AT DARYL WALTRIP SUBARU IN FRANKLIN TN HAVE GONE UNANSWERED AND HAVE NOT BEEN RETURNED. SUBARU CUSTOMER CARE HAS SUPPOSEDLY CONTACTED THE SERVICE MANAGER AT DARYL WALTRIP SUBARU REQUESTING THAT HE CONTACT ME, HE HAS NOT. THIS IS A CONTINUING PROBLEM.

WHEN I PULL THE EXPRESS WINDOW SWITCH TO LIFT MY DRIVER SIDE WINDOW, IT WILL GO ALL THE WAY UP AND THEN COME DOWN ABOUT HALFWAY. IT WILL NOT LET ME RAISE THE WINDOW UNLESS I MOVE THE SWITCH DOWN TO LOWER THE WINDOW. I THINK THE FIRST TIME IT DID IT WAS AROUND MAY, 2016. BY JULY, IT WAS DOING MORE AND MORE OFTEN, AND THE PASSENGER SIDE WAS ALSO DOING THE SAME THING. I TOOK IT TO THE DEALER ON JULY 26 AND THEY TOLD ME THEY HAD TO REPROGRAM IT. THEY SAID IF IT DOES IT AGAIN, JUST HOLD THE SWITCH UP FOR 5 SECONDS AND THAT SHOULD REPROGRAM IT AGAIN. THAT DID NOT HELP. BOTH MY WINDOWS ARE DOING IT MORE OFTEN NOW. WHEN I GO BACK TO DEALER TO HAVE MY WINDSHIELD FIXED, I WILL LET THEM KNOW THAT MY POWER WINDOWS ARE STILL NOT WORKING PROPERLY. THIS PROBLEM OCCURS WHILE I AM DRIVING OR STATIONARY. IT DOES NOT DO IT ALL THE TIME, BUT IT DOES IT ENOUGH TIMES THAT IT IS PROBLEMATIC.

AFTER BEING PARKED OUTSIDE OVERNIGHT WITH TEMPERATURES BELOW 0 DEGREES F, THE VEHICLE STARTED FINE THE FOLLOWING MORNING BUT HAD NUMEROUS WARNING LIGHTS ILLUMINATE (POWER STEERING, AT OIL TEMPERATURE, AMONG OTHERS) WHILE IDLING IN MY DRIVEWAY. VEHICLE WARMED UP FOR 5 MINUTES. ONCE WARMED UP, OWNER TURNED THE VEHICLE OFF AND ATTEMPTED TO RESTART 20 MINUTES LATER. VEHICLE WOULD NOT RESTART BUT OTHER ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC) WORKED BUT THE STARTER WOULD NOT ENGAGE. VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSIS OF WHAT APPEARS TO BE AN ELECTRICAL PROBLEM. *TR

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS A CHEMICAL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED; HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE ORIGIN OF THE ODOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

WE STOPPED TO HAVE LUNCH AND 30 MINUTES LATER THE CAR BATTERY AS DEAD OR SO IT SEEMED AS IT WOULDN'T TURN OVER. WE HAD TO CALL HIGHWAY SAFETY TO COME AND HE JUMPED IT OFF. WE GOT SOME AN HOUR LATER AND THEN WE WENT TO OUR SON'S HOUSE FOR ANOTHER HOUR AND WHEN WE TRIED TO START IT AGAIN IT WAS DEAD. OUR SON SORTA ROCKED THE CAR FROM SIDE TO SIDE AND THEN IT WOULD CRANK. ON OUR WY HOME WE STOPPED AT THE GROCERY STORE AND GOT MILK AND THEN IT WAS DEAD AGAIN. A MAN JUMPED IT OFF AGAIN. NEXT DAY AS WE WERE TAKING THE CAR TO OUR SUBARU DEALER IT STARTED RIGHT UP. STILL WE TOOK IT ON IN TO OUR MIDLAND, TX DEALER AND THEY COULD FIND NOTHING WRONG! WE ARE ELDERLY 87 AND 83 AND CAN'T TAKE MUCH MORE OF THIS KIND OF TROUBLE. (NOTHING IS WRONG) WE SAT 3 HOURS IN THE SUN ON SAT AS WE WAITED FOR ROAD SIDE SERVICE. PLEASE HELP. *TR

I HAVE HAD 3 INTERMITTENT START UP ISSUES WHEN THE TEMPERATURE IS BELOW 0 DEGREES ON MY NEW 2015 OUTBACK. IT OCCURS AFTER A SHORT TRIP, LESS THAN 10 MILES. WHEN I WENT BACK TO TRY AND START THE CAR THE FIRST TIME THE DOOR IS OPEN BELL CHIMED, BUT THE CAR WOULD NOT START UP.THE HEATER, RADIO AND OTHER ELECTRONICS WERE NOT SHOWING ON THE SCREEN. THE THIRD TIME THE CAR KEY WOULD NOT EVEN TURN IN THE IGNITION. I LEFT THE KEY IN THE IGNITION AND 10 MINUTES LATER THE CAR WOULD START. BEING STRANDED IN BELOW 0 CONDITIONS IS A SCARY PROPOSITION! I HAVE READ ON THE SUBARU.ORG THREAD THAT THERE IS A RELAY SWITCH ISSUE. *TR

IN NOVEMBER 2014, I TOOK DELIVERY OF A NEW 2015 SUBARU OUTBACK, 3.6 LIMITED. THE VEHICLE WAS EQUIPPED WITH THE OPTIONAL PREMIUM ELECTRONICS PACKAGE, AND THE EYESIGHT COLLISION AVOIDANCE SYSTEM. AFTER ABOUT THREE WEEKS OF OWNERSHIP, I STARTED TO EXPERIENCE RANDOM MALFUNCTIONS WITH THE KEY-LESS IGNITION, AND THE KEY-LESS ENTRY SYSTEMS. THE IGNITION PROBLEMS ALL INVOLVED ENGINE START, AND OCCURRED IN SCENARIOS WHERE THE KEY-FOB WASN'T RECOGNIZED. ABOUT THE SAME TIME, THE GPS NAVIGATION SYSTEM STARTED TO DISPLAY ERRONEOUS LOCATIONAL DATA, AND THE ASSOCIATED 'STARLINK' TOUCH SCREEN SYSTEM WOULD FREEZE-UP (BECOME INOPERABLE). AS OF TODAY, I HAVE POSTED SIX DIFFERENT VIDEOS TO YOUTUBE TO DRAMATICALLY ILLUSTRATE THE PROBLEM. HTTPS://WWW.YOUTUBE.COM/WATCH?V=9MF_RUMICQM . I HAVE HAD THE CAR BACK TO THE DEALER FIVE TIMES FOR THIS PROBLEM, AND IT CAN'T BE FIXED. I HAVE ALSO MET WITH SUBARUS, SEATTLE ZONE SERVICE MANAGER. IN EMAILS FROM SUBARU'S CORPORATE SERVICE OFFICIALS, THEY REFUSE TO ACKNOWLEDGE THE PROBLEM EXISTS, DESPITE THE VIDEOS. UNOFFICIALLY, THE ZONE SERVICE MANAGER ACKNOWLEDGED THAT SOME OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE, WHICH HE BELIEVES IS A SYSTEMIC PROBLEM IN VEHICLES WITH THIS OPTION COMBINATION. HE DOES NOT KNOW OF ANY SOLUTION. MY CONCERN IS THAT THE EYESIGHT SYSTEM CAN OVERRIDE DRIVER COMMANDS INVOLVING BRAKING, AND ENGINE THROTTLE. WILL THE PROBLEMS WITH THE GPS AND STARLINK TOUCH-SCREENS POTENTIALLY CREATE A DANGEROUS MALFUNCTION OF THE EYESIGHT SYSTEM THAT CREATES AN ACCIDENT RATHER THAN MITIGATING IT? *TR

TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE SEIZED AS THE KEYLESS ACCESS SYSTEM DISABLED WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A FAULTY CONNECTOR IN THE WIRING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.