2011 Toyota 4Runner Air Bags

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). A RECALL WAS ISSUED FOR THE TAKATA AIRBAGS IN MY 2011 TOYOTA 4RUNNER AND I WAS ADVISED IN THE NOTIFICATION THAT NO PASSENGERS SHOULD BE ALLOWED TO TRAVEL SITTING IN THE FRONT PASSENGER SEAT OF MY VEHICLE. I SHARED THIS INFORMATION WITH MY SON AND DAUGHTER-IN-LAW AND THEY WILL NOT ALLOW MY GRANDCHILDREN TO RIDE IN MY VEHICLE DUE TO THE REPORTS THAT UPON DEPLOYMENT THE AIRBAGS CAUSE METAL FRAGMENTS TO DISPERSE CAUSING INJURY TO INCLUDE FATALITIES FROM THE PROJECTILES EMITTED FROM THE DEPLOYMENT OF THE TAKATA AIRBAGS. THERE IS NO REMEDY FOR THIS ISSUE. I HAVE LOSS THE USE OF MY FRONT PASSENGER SEAT AND THE ABILITY TO TRANSPORT MY GRANDCHILDREN. THIS ISSUE MUST BE REMEDY IMMEDIATELY. PLEASE HELP! BEST REGARDS, [XXX] (FORMERLY [XXX]). *DL

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LAKESIDE TOYOTA, LOCATED AT 3701 N CAUSEWAY BLVD METAIRIE, LA 70002) AND WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF ISSUE AND ADVISED THE CONTACT THAT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (RICK MC GILL'S AIRPORT TOYOTA, 3145 ALCOA HWY, ALCOA, TN, 37701) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT WAS CURRENTLY IN A DIFFERENT STATE FROM THE ORIGINAL STATE WHERE THE VEHICLE WAS REGISTERED. THE MANUFACTURER WAS CONTACTED AND FILED CASE NUMBER: 1702240396. THE MANUFACTURER ALSO STATED THAT THERE WERE NO PARTS AVAILABLE FOR THAT ZONE AND, BECAUSE THE VEHICLE WAS OUT OF ITS ZONE (A), THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE REMEDY. A LOANER VEHICLE OF SMALLER QUALITY WAS PROVIDED AND THE CONTACT'S VEHICLE WAS STORED BY THE DEALER. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN LATE 2016. THE DEALER (TOYOTA OF KILLEEN, 4001 E CENTRAL TEXAS EXPY, KILLEEN, TX, 76543) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. IT HAS BEEN MORE THAN A YEAR SINCE I RECEIVED A LETTER FROM TOYOTA THAT NOTIFIED ME MY TOYOTA 4RUNNER IS AFFECTED BY THE AIRBAG RECALL. I JUST CALLED THE LOCAL TOYOTA DEALER AND THEY SAID THAT TOYOTA HAS NOT RELEASE ANY INSTRUCTIONS OR PARTS TO REMEDY THE AIRBAG IN MY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MIRACLE TOYOTA OF ALBANY AT (229) 436-7751 (LOCATED AT 2865 LEDO RD, ALBANY, GA 31707) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 11/01/17*LJ UPDATED11/2/2017*JS

TAKATA RECALL I RECEIVED A RECALL NOTICE OVER A YEAR AGO ABOUT MY AIRBAG BEING RECALLED. AS OF YET, MY CAR HAS NOT BEEN FIXED. I USE MY CAR FREQUENTLY TO TRANSPORT OTHER PEOPLE INCLUDING MY ELDERLY MOTHER WHO I TRANSPORT TO GROCERY STORE, DR APPOINTMENTS, CHURCH, ETC. SHE SOMETIMES GETS CAR SICK IN THE BACK SEAT SO I HAVE TO MAKE OTHER ARRANGEMENTS FOR HER TO BE TRANSPORTED. ON A RECENT TRIP FROM THE HOSPITAL, I HAD TO LET HER SIT IN THE FRONT SEAT BECAUSE SHE WAS NAUSEATED AND COULDN'T SIT IN THE BACK SEAT. I THINK THAT I HAVE BEEN MORE THAN PATIENT AND IT'S TIME FOR THIS TO BE FIXED. OVER A YEAR IS A RIDICULOUS AMOUNT OF TIME TO TAKE FOR THE REPAIR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TEXAS TOYOTA OF GRAPEVINE, LOCATED AT 701 E STATE HWY 114, GRAPEVINE, TX 76051; (817) 329-5949) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 888-270-9371 AND STATED THAT THE PARTS SHOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL--TOYOTA CONTINUES TO SAY REMEDY NOT AVAIABLE YET IT HAS BEEN OVER A YEAR SINCE RECALL WAS ISSUED. I THOUGHT RECALLS ARE SUPPOSED TO BE TAKEN CARE OF IN A TIMELY MANNER. I THINK THIS SAFETY RECALL NEEDS TO BE ADDRESSED NOW. TO ADD FUEL TO THE FIRE I JUST RECEIVED A CLASS ACTION LAWSUIT AGAINST TOYOTA AND I AM SUPPOSED TO PUT IN A CLAIM OR EXCLUDE MYSELF BY SEPT. 25, 2017 (JUST WHAT THE HELL AM I SUPPOSED TO DO NOW)? (MAKES A PERSON WANT TO BUY A CHEVY)( RED TAPE SUCKS)

TAKATA RECALL; WE WERE NOTIFIED ABOUT THE AIRBAG RECALL WELL OVER A YEAR AGO BUT THERE IS STILL NO REMEDY. I KNOW SENDING THE RECALL LETTER TAKES THE "HEAT" OFF TOYOTA FOR ANY INJURIES THAT MAY OCCUR SHOULD THE AIRBAG DEPLOY AND INJURE SOMEONE BUT THIS IS MY SON'S CAR, THAT HE USES EVERY SINGLE DAY! WE HAVE ASKED TOYOTA FOR UPDATES; THEY SAY THEY HAVE NONE. WE HAVE ASKED IF THEY WILL ALLOW US TO JUST TRADE IN THE CAR; THEY SAY NO. WE HAVE ASKED IF WE CAN HAVE A LOANER CAR UNTIL THE REMEDY IS AVAILABLE TO FIX MY SON'S CAR; THEY DECLINE. MY SON'S WELL BEING IS TOO IMPORTANT TO ME TO IGNORE THIS ANY MORE. IT IS RIDICULOUS THAT MORE HAS NOT BEEN DONE TO 1. FIND A SOLUTION TO THE PROBLEM, AND 2. EITHER ALLOW CUSTOMERS TO TRADE THEIR CAR IN OR GIVE THEM A LOANER CAR. WHAT IS A LIFE WORTH?

TAKATA RECALL THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER.

I HAVE BEEN WAITING SINCE MAY OF 2016 AND THERE STILL IS NO SIGN OF WHEN THESE AIRBAGS WILL BE REPLACE. WE ARE UNABLE TO USE THIS VEHICLE BECAUSE OF FAMILY SIZE.

TAKATA RECALL, I RECEIVED NOTIFICATION OF THIS RECALL OVER A YEAR AGO. MAY OF 2016. I LIVE IN A HOT, HUMID AREA. TOYOTA SUGGESTS THAT NO ONE RIDE IN MY PASSENGER SEAT. AM I REALLY NOT SUPPOSED TO LET ANYONE RIDE IN MY FRONT SEAT FOR OVER A YEAR? I REALIZE THIS IS A LARGE RECALL. BUT I DO NOT PLAN TO GET RID OF MY 4RUNNER ANY TIME SOON. HOW LONG IS THIS SUPPOSED TO TAKE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TEXAS TOYOTA OF GRAPEVINE (701 E STATE HWY 114, GRAPEVINE, TX 76051 (817) 329-5949) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE VICTORY TOYOTA AND LA' FONTAIN TOYOTA DEALERS. BOTH DEALERS STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WERE WORKING TO FIND AN APPROPRIATE REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ *JS

IT HAS BEEN OVER 8 MONTHS AND MY CAR IS STILL NOT FIXED. I AM STILL UNABLE TO HAVE MY FULL FAMILY RIDE IN MY CAR, AS NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. TOYOTA CORP AND THE LOCAL TOYOTA DEALERSHIP ARE REFUSING TO PROVIDE ME A LOANER VEHICLE UNLESS I SIGN A FORM INDICATING THAT I WILL KEEP MY CAR IN MY GARAGE AND NOT USE IT. WHY CAN I NOT DRIVE MY OWN CAR, BY MYSELF, WITH NO ONE IN THE PASSENGER SEAT, LIKE I AM DOING NOW? I AM ONLY NEEDING THE LOANER FOR MY FULL FAMILY. I SHOULD BE ABLE TO DRIVE MY OWN CARE BY MYSELF, FREELY. I REFUSE TO SIGN SUCH A WAIVER; HOWEVER, IT HAS BEEN OVER 8 MONTHS AND WE NEED A FAMILY CAR. I HAVE LEFT SEVERAL MESSAGES FOR TOYOTA CORP AND FOR MY LOCAL DEALERSHIP. NO ONE IS ASSISTING ME WITH THIS.

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SAN MARCOS TOYOTA 5101 I-35, SAN MARCOS, TX, 78666) AND MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL SEPTEMBER 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/23/17*LJ UPDATED 08/28/2017*JS

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (PAT LOBB TOYOTA OF MCKINNEY IN MCKINNEY, TX 75070) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE BRAKES LOCKED UP WHILE DRIVING APPROXIMATELY 30 MPH. THE DEALER STATED THAT THE BRAKES WORKED AS INTENDED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: HAVE BEEN WAITING FOR OVER A YEAR FOR A REMEDY. HAVE NOT BEEN ABLE TO USE THE FRONT PASSENGER SEAT FOR ALL OF THAT TIME. HAVE CALLED TOYOTA DIRECTLY ON 03/08/17 (CASE # 1703082418) AND CONTACTED MY LOCAL DEALER ON MULTIPLE OCCASIONS ONLY TO DISCOVER THEY STILL HAD NO SOLUTION TO THE ISSUE. GOT TIRED OF WAITING AND WANTED TO PURCHASE A NEW VEHICLE THAT MY FAMILY CAN RIDE IN TOGETHER. WENT TO TRADE IN THIS VEHICLE ON 07/01/17 AND THE DEALER UNDERCUT MY FAIR TRADE IN PRICE BY $5,000 STATING THE OUTSTANDING RECALL WAS A DANGER TO A FUTURE OWNER AND THAT THEY COULDN'T SELL THE VEHICLE WITH A KNOWN SAFETY HAZARD. EXTREMELY FRUSTRATED THAT TOYOTA HASN'T FOUND A SOLUTION TO THIS KNOWN ISSUE FOR OVER A YEAR. NOW IT'S COST ME THOUSANDS OF DOLLARS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/12/17*LJ UPDATED 10/11/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: WE WERE NOTIFIED OF THE RECALL FOR THE AIR BAG ON OUR 2011 4RUNNER OVER A YEAR AGO. WE HAVE INQUIRED AND OPENED AN ISSUE FOR IT WITH THE DEALERSHIP, BUT ARE BEING TOLD THAT THE PART IS STILL NOT AVAILABLE. WE ARE VERY FRUSTRATED, AS THIS IS THE PRIMARY VEHICLE WE USE WHEN COMMUTING AND GOING ON TRIPS, BUT CANNOT DO SO. WE WERE OFFERED A RENTAL, BUT I AM CONCERNED WITH LEAVING OUR VEHICLE ON THE DEALERSHIP LOT. WE RECEIVED A LETTER IN THE MAIL YESTERDAY, STATING THAT THE COMPANY WHO MAKES THE AIR BAGS, TAKATA, HAS FILED FOR BANKRUPTCY IN THE US. WE ARE STUCK N A ROCK AND A HARD PLACE NOW AND DO NOT KNOW WHAT TO DO. WE HAVE HAD TO DRIVE THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS, JUST TO GET LOANER VEHICLES FOR A FEW DAY TRIPS WE HAVE DONE. THIS HAS BECOME A HUGE INCONVENIENCE AND WE WANT THE ISSUE RESOLVED.