113 complaints reported

2002 Toyota Highlander Visibility

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
113
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Aug 2009

FALLING VISOR ON TOYOTA HIGHLANDERS ARE CREATING DRIVER VISIBILITY ISSUES. A MAJOR CONCERN FOR SAFETY. SENT IN ATTACHMENT THAT LISTED OTHER DRIVER COMPLAINT ON THE SAME ISSUE TO DOT QUESTION 090817-000072. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jul 2009
Aug 2009

DRIVER'S SIDE VISOR FAILS TO STAY UP. VISOR SEEMS TO BE TOO HEAVY TO SUPPORT ITSELF. VISOR FALLS DOWN DUE TO ROAD VIBRATIONS AND BLOCKS EYE SIGHT FOR TALLER DRIVERS. TRIED SIMPLE FIXES USING VELCRO AND SUPER GLUE - BUT ALL FAILED WHEN SUMMER INTERIOR TEMPERATURES CAUSED THE GLUE / ADHESIVE TO FAIL AND PROBLEM CONTINUES. COMPLETE REPLACEMENT SEEMS TO BE ONLY SOLUTION. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Jul 2009

1. REGULAR DRIVING CAUSES THE ISSUE WHICH SEEMS TO BE DUE TO POOR PRODUCT DESIGN. 2. THE DRIVER SIDE SUN VISOR DOES NOT STAY IN THE UPRIGHT POSITION EVER, AND CONTINUOUSLY BLOCKS MY CLEAR VIEW OF THE ROAD. 3. THE TOYOTA DEALER WAS INFORMED AND THEY DID NOTHING TO FIX THEIR INFERIOR PRODUCT. I HAVE TO PURCHASE A REPLACEMENT SUN VISOR. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2004
Jul 2009

2002 TOYOTA HIGHLANDER HAS ISSUE WITH DRIVER'S SIDE SUNVISOR THAT CONSTANTLY FALLS OBSTRUCTING VISION. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Oct 2009
Jun 2009

I HAVE A 2002 TOYOTA HIGHLANDER AND THE DRIVER'S SIDE VISOR WILL NOT STAY UP. THE VISOR CONSTANTLY FALLS IN MY LINE OF VISION. I'VE HAD THE PROBLEM OVER TWO YEARS. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2007
May 2009

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. SINCE FEBRUARY OF 2007, THE SUN VISOR IN THE VEHICLE DOES NOT ATTACH TIGHTLY AND COMES DOWN WHILE DRIVING 35 MPH AND ABOVE. THE VEHICLE HAS NOT BEEN INSPECTED, BUT THE REPAIR WOULD COST OVER $300. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE AND THE DEFECT SHOULD BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 95,000. UPDATED 07/01/09 *BF UPDATED 07/06/09. *JB

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2009
May 2009

2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR WILL NOT STAY UP. MANY COMPLAINTS ABOUT THIS ISSUE. IF YOU HIT THE EVEN A SMALL BUMP THE VISOR FALLS DOWN WHICH IN TURN CREATES A VIEWING PROBLEM. ONE DAY THERE WILL BE AN ACCIDENT CAUSED BY THIS PROBLEM. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jul 1985
Apr 2009

2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR. WILL NOT STAY IN PLACE, NEVER REPORTED UNTIL I SAW HOW MANY PEOPLE HAVE SO HERE I GO. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Feb 2005
Jan 2009

SUN VISOR DROPS UNEXPECTEDLY ON 2002 TOYOTA HIGHLANDER. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2009
Dec 2008

2002 TOYOTA HIGHLANDER LIMITED - THE DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY IN UPRIGHT POSITION. VERY DANGEROUS WHEN DRIVING. TOYOTA OFFERS NO SOLUTIONS BUT PURCHASING ANOTHER $600 VISOR. LOOKING ONLINE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM. AT WHAT POINT DOES A MANUFACTURE BECOME RESPONSIBLE FOR WHAT IS OBVIOUSLY A DESIGN DEFECT AND SAFETY ISSUE. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Oct 2008
Nov 2008

FAILURE OF 55904-48210 HVAC CONTROLLER ON A 2002 TOYOTA HIGHLANDER. THE FAILURE OF THIS PART CAUSE THE HEATING AND COOLING CONTROL DIAL TO BECOME INOPERATIVE. THE VEHICLE COULD ONLY BLOW COLD AIR CAUSING MY WINDSHIELD TO FOG OVER. THIS RESULTED IN MY BEING UNABLE SAFELY OPERATE THE VEHICLE. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2008
Nov 2008

2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR FALLS DOWN WHILE DRIVING CAUSING A POSSIBLE HAZARD. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Oct 2008
Oct 2008

2002 TOYOTA HIGHLANDER - BOTH DRIVER AND PASSENGER SUNVISORS DO NOT STAY UP. WHEN PLACED IN THE UPRIGHT POSITION, THE SUNVISORS RELEASE OVER ANY SMALL BUMP IN THE ROAD. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2005
Oct 2008

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 45 MPH OR LESS, THE SUN VISOR WOULD AUTOMATICALLY RELEASE AT ANY GIVEN TIME. THE FAILURE MADE VISIBILITY DIFFICULT AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE SUN VISOR NEEDED TO BE REPLACED AT THE COST OF $700. THE CONTACT DETACHED THE SUN VISOR FROM THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2008
Aug 2008

2002 TOYOTA HIGHLAND FLIP VISOR KEEPS ON FALLING DOWN. AFTER RESEARCH FROM THE NET, APPARENTLY, THERE ARE MANY OTHERS THAT EXPERIENCE THIS ISSUES. THIS IS VERY DANGEROUS. IT WILL COSTS $700.00 TO REPLACE IT. I REALLY THINK THIS IS A DEFECT. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Feb 2008
Aug 2008

2002 TOYOTA HIGHLANDER. SUN VISOR WITH HOMELINK KEEPS FALLING DOWN WITH HITTING MINOR BUMPS. SAFETY HAZARD, AS VISION IS BLOCKED AND CAN LEAD TO ACCIDENTS. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jul 2008
May 2008

2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR WILL RANDOMLY FALL DOWN, COMPLETELY BLOCKING THE VIEW OF THE ROAD AHEAD. ON A BUSY HIGHWAY, IF THIS FALLS AT THE WRONG MOMENT, IT CAN RESULT IN A SEVERE MULTI-CAR ACCIDENT. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2008
Nov 2007

DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. I HAD TO TIE THE THING INTO PLACE IN ORDER TO SEE OUT THE WINDSHIELD AND NOW CANNOT USE IT WHEN THE SUN IS AT A BOTHERSOME ANGLE. VERY ANNOYING THAT A PART LIKE THIS SHOULD FAIL. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2006
Nov 2007

BOTH DRIVER AND PASSENGER FRONT SUN VISORS BECOME UNABLE TO STAY IN A FIXED VERTICAL POSITION. BOTH HAVE STARTED TO FALL DOWN, WHICH BLOCKS THE DRIVER'S VIEW. THIS IS A VERY SEVERE HAZARD AND COULD CAUSE A WRECK. *NM

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2007
Oct 2007

I SEEM TO BE ONE OF MANY THAT IS HAVING AN ISSUE WITH THE SUN VISOR ON A 2002 TOYOTA HIGHLANDER. THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY IN PLACE PROPERLY. THIS RESULTS IN IT FALLING DOWN AND BLOCKING THE VISION OF THE DRIVER. SO FAR THIS HAS NOT CAUSED A SAFETY ISSUE BUT THE POTENTIAL IS DEFINITELY THERE. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Oct 2007
Sep 2007

THE TEMPERATURE CONTROL KNOW IN OUR 2002 TOYOTA HIGHLANDER IS NOT WORKING CORRECTLY. THE VENTS BLOW COLD AIR WHEN THE DIAL IS SET TO THE HOTTEST SETTING. IT IS VERY HARD TO KEEP THE ICE FROM FORMING ON OUR WINDOWS WHEN WE DON'T HAVE HOT AIR BLOWING. THE ICE STORMS IN MISSOURI OCCUR FAIRLY FREQUENTLY AND HOT AIR BLOWING IN THE DEFROST POSITION USUALLY KEEPS THE WINDSHIELD WARM ENOUGH TO KEEP IT CLEAR. HOWEVER, WITHOUT THE HOT AIR, THE WINDSHIELD ICES UP IMMEDIATELY AND MAKES DRIVING VERY DANGEROUS. THERE ARE MANY PEOPLE HAVING THIS PROBLEM. THIS IS ONE OF THE SITES THAT DESCRIBES THE ISSUE AND ALL THE PEOPLE WITH THE SAME PROBLEM HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/32217-HEATER-QUIT-SORT-OF/ *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Aug 2007
Aug 2007

SUN VISOR ON MY DRIVER SIDE OF MY 2002 TOYOTA HIGHLANDER WILL STAY IN THE UP POSITION (AGAINST THE CEILING). ANY SLIGHT BUMP IN THE ROAD CAUSES IT FALL AND BLOCK MY VISION. IT'S QUITE A HAZARD! *JB

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Aug 2007
Jun 2007

THE HOT/COLD KNOB IN MY 2002 TOYOTA HIGHLANDER IS NOT WORKING PROPERLY. I RESEARCHED AND CALLED TOYOTA THEY SAID THERE ARE NO RECALLS ON IT AND THEY ONLY ISSUE THEM ACCORDING TO HOW MANY PARTS ARE SOLD TO REPAIR THAT VEHICLE. I LOOKED ONLINE AND ALOT OF PEOPLE THAT OWN THE SAME YEAR AND MODEL OF MY SUV ARE COMPLAINING ABOUT THE SAME ISSUE. TOYOTA QUOTED ME $805 TO REPAIR IT WHEN I WENT IN TO THE SERVICE DEPARTMENT. HE SAID THEY HAVE HAD ALOT OF COMPLAINTS ABOUT THE SAME ISSUE AND HAD ALREADY REPAIRED A COUPLE. WHEN I WENT IN TO HAVE IT LOOKED AT I HAD HEAT, WHEN I CAME OUT I DIDN'T. THEY TOLD ME I HAD TO FIX IT AND THERE WAS NOTHING ELSE I COULD DO. I CALLED THE MANAGER OF THIS PARTICULAR DEALERSHIP AND HE TOLD ME TO BRING MY CAR BACK IN AND THEY COULD SET IT TO HEAT. WHY DIDN'T THEY RETURN MY CAR IN THE SAME ORDER IT WAS IN WHEN I BROUGHT IT TO THEM IN THE FIRST PLACE. *TR

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2007
May 2007

DRIVER'S SIDE SUN VISOR ON THE 2002 TOYOTA HIGHLANDER WILL NOT STAY UP. IT FALLS DOWN ON A REGULAR BASIS ,AND SOMETIME FALLS DOWN WHILE DRIVING, MOMENTARILY, OBSTRUCTING MY VIEW OF THE ROAD AHEAD. DEALERSHIPS QUOTED ME A COST UPWARDS OF $600, PARTS ONLY, TO REPLACE IT, AND I DIDN'T AND HAVE NEVER USED THE HOMELINK FEATURE, WHICH APPARENTLY WAS LARGELY RESPONSIBLE FOR THE RELATIVELY HIGH COST OF REPAIR.*AK

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2007
Apr 2007

DRIVER'S SIDE SUN VISOR HAS BEEN FALLING SLIGHTLY FROM IT'S RESTING POSITION ON THE HEADLINER. ON 4-20-07 THE VISOR FELL SUDDENLY ALL THE WAY DOWNWARD AND FULLY BLOCKED MY VIEW OF THE ROAD MOMENTARILY. I IMMEDIATELY WENT TO MY LOCAL TOYOTA DEALER FOR ADVISE ON THIS PROBLEM. HE THOUGHT THERE HAD BEEN A TSB ON THE VISOR BUT INDICATED THAT IT WAS THE LEXUS VERSION THAT HAD THE BULLETIN. I DO NOT KNOW THIS TO BE A FACT. THE NEW VISOR IN MY CASE IS COST PROHIBITIVE AT OVER 600.00. I AM NOT A SAFETY EXPERT BUT THIS SEEMS TO BE A SLAM DUNK SAFETY ISSUE AND NOT A "I WANT MY VISOR REPLACED FOR FREE" ISSUE. CLEARLY A DEFECT INVOLVING PUBLIC SAFETY. I SUSPECT SOME ACCIDENTS WOULD GET MORE ATTENTION-BUT WHY WAIT FOR ONE WHEN THIS PROBLEM IS SO WELL DOCUMENTED? *JB

Type: Vehicle, Vehicle: 2002 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Apr 2007

Trend Over Time

Complaints by year

Quick Summary

The 2002 Toyota Highlander has 113 Visibility complaints on file. Review the timeline above for detailed owner experiences.