2008 Toyota Prius Electrical System

2008 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ILLUMINATED WARNING LIGHT AND DASH NOT WORKING. *LD THE CONSUMER STATED THAT VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO THE AGE OF THE VEHICLE. *JS

2008 TOYOTA PRIUS COMO METER FAILURE. COMBO METER FAILS IN COLD WEATHER, CREATING A DANGEROUS DRIVING CONDITION. CANNOT READ SPEED, FUEL, CLIMATE CONTROLS UNRESPONSIVE. VERY UNHAPPY WITH MY TOYOTA PRIUS WHEN THEY TOLD ME IT WAS OUT OF DATE FOR THE WARRANTY REPAIR. THEY WANT $1300 TO FIX ONE OF THEIR SAFETY VIOLATIONS. THERE SHOULD BE A SAFETY RECALL FOR THIS PART. MY CAR HAS HAD THIS PROBLEM STATIONARY AND MOVING.

LIGHTING ON SPEEDOMETER ONLY WORKS WHEN IT IS WARM OUTSIDE. I CAN'T TELL HOW FAST I'M DRIVING OR IF I HAVE ANY GAS.HAPPENS WHEN VEHICLE IS MOVING AND WHEN STATIONARY.

COMBINATION METER IS FAILING. U WAS TOLD BY A DEALER THAT TOYOTA HAD ISSUED A WARRANTY ENHANCEMENT, INSTEAD OF A SAFETY RECALL. SINCE I AM NOT THE ORIGINAL OWNER I WAS NOT NOTIFIED OF THE PROBLEM AND BY THE TIME I DISCOVERED IT, THE WARRANTY EXTENSION HAS EXPIRED. TOYOTA REFUSES TO PAY FOR REPAIRS. INSTRUMENT PANEL NOT WORKING IS A SAFETY ISSUE AND TOYOTA HAS TO BE FORCED TO ISSUE A RECALL.

TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING ELECTRICAL FAILURES, WHICH CAUSED THE FUEL GAUGE, ODOMETER, CRUISE CONTROL, AND SPEEDOMETER TO MALFUNCTION. IN ADDITION, THE ENTIRE INSTRUMENT PANEL WOULD BLACK OUT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARSON CITY TOYOTA (2590 S CARSON ST, CARSON CITY, NV 89701, (775) 882-8211) WHERE IT WAS DIAGNOSED THAT THE SPEEDOMETER WOULD HAVE TO BE REPLACED. THE OTHER FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 220,000. *TT*JB

TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE INSTRUMENT CLUSTER FAILED. ALSO, THE VEHICLE BECAME SLUGGISH AND STALLED. THE VEHICLE WAS TAKEN TO RILEY TOYOTA (2105 CHRISTY DRIVE, JEFFERSON CITY, MO 65101) WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER FAILED. THE VEHICLE WAS CURRENTLY AT THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

THE ELECTRONIC DASHBOARD COMBINATION METER (SPEEDOMETER, FUEL GAUGE, AND ODOMETER) IS DEFECTIVE AND INTERMITTENTLY FAILS TO TURN ON. THE DASHBOARD IS BLANK. WE HAVE NO ABILITY TO DISCERN VEHICLE SPEED, FUEL LEVEL, OR NUMBER OF MILES DRIVEN. TYPICALLY, THE DISPLAY WILL NOT TURN ON WHEN THE IGNITION IS STARTED. AFTER SEVERAL MILES OF DRIVING, THE COMBINATION METER EVENTUALLY TURNS ON. THE PROBLEM SEEMS TO HAVE BECOME WORSE NOW THAT THE WEATHER IS COLD, WITH THE COMBINATION METER TAKING FAR LONGER TO TURN ON -- AFTER 10-12 MILES OF DRIVING. TOYOTA HAS ISSUED A TSB ON THE DEFECT AND HAS EXTENDED THE WARRANTY FOR THIS DEFECTIVE PART, BUT OUR VEHICLE FALLS A FEW MONTHS OUTSIDE THE EXTENDED WARRANTY PERIOD. DON WOOD TOYOTA OF ATHENS, OH AND TOYOTA MOTOR SALES USA REFUSE TO REPLACE THE DEFECTIVE PART UNDER WARRANTY. A LITTLE INTERNET RESEARCH INDICATES THAT THIS IS A COMMON DEFECT IN CERTAIN MODEL YEAR PRIUS.

TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. UPON ATTEMPTING TO SHUT OFF THE VEHICLE, IT FAILED TO SHUT OFF. ADDITIONALLY, THE SPEEDOMETER DISPLAY FAILED TO APPEAR. THE VEHICLE WAS TAKEN TO HERITAGE TOYOTA (1620 SHELBURNE RD, SOUTH BURLINGTON, VT 05403) WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

MY DISPLAY HAS GONE BLACK MULTIPLE TIMES. START THE CAR AND THERE IS NO DISPLAY, NO REAR CAMERA.... A MAJOR SAFETY CONCERN I HAVE FOUND OUT THROUGH THE TOYOTA FORUM. SO I HAVE TO GO TO THE BACK UNPLUG SOMETHING FROM MY BATTERY - OR MY WIFE OR DAUGHTER. NOT SAFE BY ANY MEANS!! NO RECALL FOR THIS FMVSS ISSUE. UNACCEPTABLE.

I AM WRITING TO YOU ABOUT MY 2008 TOYOTA PRIUS. ..THE DASHBOARD WILL GO COMPLETELY OUT WHILE DRIVING ON THE HWY WHEN THIS HAPPENS YOU HAVE NO COMPLETE DASHBOARD AND THE IGNITION WILL NOT OPERATE. I HAVE REACHED OUT TO TOYOTA AND WAS TOLD MY 9 YEAR WARRANTY IS OUT OF DATE AND THIS MY PROBLEM. ..VERY UNSAFE COMPONENT TO HAVE FAIL WHILE DRIVING.

THE MAIN DISPLAY RANDOMLY GOES OUT AFTER STARTING THE CAR. MY PRIUS WAS AT 82,000 MILES WHEN THE PROBLEM BEGAN. I CONTACTED THE DEALER, CENTRAL FLORIDA TOYOTA, WHO INFORMED ME IT'S A BAD EUC MODULE THAT CONTROLS THE DISPLAY FOR SPEED, FUEL, WHAT GEAR YOU ARE IN AND IF YOUR HEAD LIGHTS ARE ON. ALL OF THOSE ITEMS ARE EXTREMELY IMPORTANT WHEN OPERATING A VEHICLE AND IF NOT WORKING COULD CAUSE AN ACCIDENT. I CONTACTED TOYOTA CORPORATE ON THE ISSUE AND WAS PROVIDED A CASE NUMBER. THEY INFORMED ME THE 9 YEAR OUT WARRANTY HAD EXPIRED SINCE MY CAR LEFT THE LOT IN SEP. 2007. TOYOTA CORPORATE NOR CENTRAL FLORIDA TOYOTA WOULD OFFER ANY ASSISTANCE ON THE PART, LABOR OR EVEN PROVING A LOANER CAR WHILE SERVICE WAS PREFORMED TO CORRECT THE ISSUE. I WAS INFORMED FROM CENTRAL FLORIDA TOYOTA IT COULD TAKE UP TO 6 WEEKS FOR THE PART / LABOR TO BE COMPLETED. PLEASE OPEN AN INVESTIGATION OF THIS PART, AS RESEARCH HAS SHOWN THIS TO BE A KNOWN BUG WITH THE SYSTEM. DUE TO THE TOOLS THIS MODULE CONTROLS (SPEED, GEARS, LIGHTS) THIS COULD CAUSE A CATASTROPHIC ACCIDENT. PLEASE HOLD TOYOTA ACCOUNTABLE TO KEEPING THEIR CUSTOMERS SAFE. AS A LONG TIME TOYOTA OWNER, I AM EXTREMELY DISAPPOINTMENT IN THEIR HANDLING OF THE SITUATION. I WILL BE HAPPY TO PROVIDE ANY INFORMATION NEEDED TO HELP CORRECT THIS ISSUE FOR ALL PRIUS OWNERS THAT HAVE OR HAVE HAD THIS ISSUE WITH NO ASSISTANCE FROM TOYOTA.

THE MAIN DISPLAY/TOUCH-SCREEN IN MY TOYOTA PRIUS STOPPED WORKING WHILE IT WAS PARKED AND THE ENGINE WAS OFF. THE DEVICE WORKED IN THE MORNING WHEN, BUT IT WOULD NOT WORK THAT AFTERNOON WHEN I RE-STARTED MY CAR. THE DEVICE ALSO STOPPED WORKING AT THAT SAME TIME. AS A RESULT, I AM UNABLE TO: MONITOR THE HYBRID SYSTEM; ACCESS THE CLIMATE CONTROLS (THERE ARE SOME CONTROLS ON THE STEERING WHEEL, BUT, SINCE I CANNOT SEE THE EFFECT, I AM VERY RELUCTANT TO TOUCH THEM FEARING THAT I WILL LOSE WHAT LITTLE A/C I HAVE NOW); THE BACK-UP CAMERA; THE BLUE-TOOTH (FOR MY HANDS-FREE CELL PHONE); THE NAVIGATION SYSTEM; VEHICLE MAINTENANCE INFO; ETC. I HAVE DRIVEN MY VEHICLE SINCE, AND NOW MY VEHICLE FLASHES THE SYMBOL INDICATING THE ABSENCE OF MY KEY-FOB (EVEN THOUGH I HAVE IT WITH ME IN MY POCKET) UNLESS/UNTIL I PUSH THE KEY-FOB INTO ITS SLOT IN MY PRIUS. AS A RESULT, IN ADDITION TO ALL OF THE OTHER THINGS I AM NO LONGER ABLE TO ACCESS, I AM NOW VERY CONCERNED THAT MY PRIUS IS GOING TO MALFUNCTION WHILE I AM DRIVING DOWN THE ROAD DUE TO ITS FAILURE NOW TO RECOGNIZE THE PRESENCE OF MY KEY-FOB. IN RESEARCHING THIS ISSUE, IT IS APPARENT THAT MANY OTHER PRIUS OWNERS (SEVERAL YEAR MODELS) HAVE HAD SIMILAR ISSUES WITH THIS DEVICE. WHEN I TOOK MY VEHICLE TO TOYOTA TO HAVE THEM REPAIR/REPLACE MY DEVICE, THE ASST. SERVICE MANAGER INFORMED ME THAT TOYOTA DID NOT MAKE THE DEVICE, THAT THEY DO NOT HAVE ANY REPLACEMENTS, THAT THE MANUFACTURER ALSO DOES NOT HAVE ANY MORE REPLACEMENTS, AND THAT MY ONLY HOPE WAS FOR THEM TO DISCONNECT/REMOVE THE DEVICE, SEND IT OFF TO A 3RD PARTY TO "HOPEFULLY REPAIR" MY DEVICE, AND THAT THIS PROCESS WILL TAKE UP TO 2 WEEKS (WHILE I DRIVE WITHOUT IT). IT IS INCONCEIVABLE TO ME THAT TOYOTA IS UNAWARE OF THIS PROBLEM (SINCE ALL OF THEIR SUPPLY AND THE MANUFACTURER'S SUPPLY OF REPLACEMENT UNITS HAS BEEN EXHAUSTED). PLEASE HELP.

FAULTY COMBINATION METER, WHICH DISPLAYS CAR SPEED, ODOMETER, FUEL LEVEL, AND TURNING OFF THE CAR. TOYOTA EXTENDED THEIR WARRANTY FOR 9 YEARS BUT WON'T FIX THE KNOWN ISSUE ANYTIME PAST 9 YEARS. MINE FAILED 9 YEARS 2.5 MONTHS. TOYOTA CUSTOMER SERVICE SAID THAT THEY HAVE REPLACED A WHOOPING 669,000 COMBINATION METERS.

SMOG CHECK FAILED BECAUSE OF OBD BULB CHECK FAILURE AND OBDII FAILURE. SERVICE FAULT CODES ARE U0100 LOST COMMUNICATION WITH ECM/PCM "A" AND U0111 LOST COMMUNICATION WITH BATTERY ENERGY CONTROL MODULE "A." CAR ONLY HAS 60,000 MILES.

DASH LIGHTS SHOWING SPEED, FUEL LEVEL AND ODOMETER STOP FUNCTIONING INTERMITTENTLY. SO FAR IT HAPPENED ONCE ON START UP AFTER A COLD NIGHT. DASH LIGHTS CAME BACK ON LATER IN THE DAY. VEHICLE WAS NOT DRIVEN, THOUGH EVERYTHING ELSE SEEMED TO WORK OK.

MORE RECENTLY, I AM CONCERNED ABOUT SAFETY AND SERVICEABILITY OF MY CAR - TOYOTA PRIUS SECOND GENERATION. THE CAR WAS PURCHASED IN THE U.S. AND IMPORTED TO RUSSIA, VIN [XXX]. THE CAR CHECK SHOWED THAT THERE ARE SOME PROBLEMS ON THESE CARS. I CHECKED THIS ON SITE TOYOTA.COM/RECALLS, AND RECEIVED THE FOLLOWING INFORMATION: 1. SAFETY RECALL C0T 2.SAFETY RECALL C0U MY PRIUS HAS NOT COMPLETED CAMPAIGN STATUS OF SAFETY RECALL. NOW MY WATER PUMP IS BROKEN. I SENT THE REQUEST TO THE TOYOTA US AND RUSSIAN DISTRIBUTOR IN SEPTEMBER 2016 (I THINK IT IS ENOUGH) BUT THEY DON'T WANT TO HELP ME. ONE OF MY REQUESTS HAS BEEN DOCUMENTED AT YOUR NATIONAL HQ UNDER FILE #[XXX]. BUT NOW IF I ASK US DISTRIBUTOR ABOUT REQUEST STATUS THEY ANSWER IS LIKE THAT: "[XXX], WE SINCERELY APOLOGIZE; ONCE WE CAN PROVIDE AN ANSWER TO YOU WILL BE CONTACTED DIRECTLY ON THE NEXT STEPS TO TAKE. [XXX] TOYOTA CUSTOMER EXPERIENCE CENTER" THE RUSSIAN DISTRIBUTOR ANSWERED THAT MY PRIUS DON'T COVERED BY SAFETY RECALL PROGRAM, AND I NEED TO FIX MY PRIUS PROBLEM BY MYSELF. CAN YOU HELP ME WITH MY PROBLEM? I DON'T KNOW WHAT CAN I DO MORE TO FIX MY PROBLEM? I WANT TO SEND TO YOU THE NECESSARY INFORMATION: 1. FULL NAME OF THE REGISTERED OWNER: [XXX] . 2. REGISTERED OWNER'S PHYSICAL ADDRESS IN RUSSIA (NO APO ADDRESS): [XXX] 3. REGISTERED OWNER'S PHONE NUMBER IN RUSSIA: [XXX] 4. NAME AND ADDRESS OF THE TOYOTA DEALER WHERE I WOULD LIKE THE RECALL TO BE COMPLETED: "TOYOTA CENTER PRIMORSKIY" SHKOLNAYA ST. 96A, SAINT-PETERSBURG, 197374, RUSSIA. TEL. +7 812 336-38-88 HTTP://TOYOTACENTER.RU/ 5. VERIFICATION OF THE REGISTERED OWNER'S EMAIL ADDRESS: [XXX] I HOPE TO CONTINUE TO REMAIN A FAN OF THE BRAND TOYOTA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MFD MULTI FUNCTION DISPLAY SCREEN DOESN'T RESPOND TO TOUCH. HAVE TO OPERATE THROUGH STEERING WHEEL. SO HAVE TO TURN ON A/C TO RUN HEATER AND CAN'T CONTROL THE FLOW OF THE AIR PRESSURE. LOOKING ON THE INTERNET, (PRIUS CHAT) THIS HAS BEEN A COMMON PROBLEM WITH FIRST AND SECOND GENERATION CARS. DEALER WANTS $5000 TO REPAIR. THE CAR IS ONLY WORTH $5,500. IT SHOULD BE A RECALL ITEM DUE TO ALL THE FAILURES.

CAR COMPLETELY SHUT DOWN WITH NO POWER AT STOP LIGHT. REAR ENDED BY ANOTHER VEHICAL TRAVELING AT APPRX. 45 MPH. NO PRIOR WARNING OF ANY BATTERY ISSUES OR ANY OTHER TROUBLE LIGHTS. INJURIES SUSTAINED. CAR ONLY HAD 75,000 MILES ON ODOMETER AND HAD BEEN WELL MAINTAINED. CAR WAS STOPPED AT RED LIGHT ON CRAIG RD. AND DURANGO IN LAS VEGAS NEVADA WHEN FAILURE OCCURED. TWO FEMALE OCCUPANTS BOTH WITH MINOR INJURIES, ONE TRANSPORTED TO HOSPITAL

TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED TO FUNCTION AND THE WARNING INDICATORS DID NOT ILLUMINATE. THE FAILURE OCCURRED RANDOMLY MORE THAN FIVE TIMES SINCE THE CONTACT PURCHASED THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE, INSPECTED THE VEHICLE, AND WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK TO DETERMINE IF THEY COULD PROVIDE FURTHER TESTING TO DIAGNOSE THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TOOK MY PRIUS INTO THE DEALER TODAY FOR SERVICE. LATER, THE WRITER CALLED TO TELL ME THAT THE MECHANIC HAD FOUND A BUILD-UP OF LINK AND DIRT THAT MIGHT LEAD UP AN OVERHEATING OR OTHER ISSUES WITH THE BATTERY PACK BENEATH THE REAR SEAT. I PAID APPROXIMATELY $350 TO HAVE THE BATTERY FAN SERVICED AND LATER DISCOVERED THAT THIS ISSUE IS UNDER INVESTIGATION BY THE FHTSA. I CAN PROVIDE A COPY OF THE NOW-PAID SERVICE BILL.

EXTERNAL RUBBER SEAL ON REAR HATCH LATCH/SWITCH IS DETERIORATING/MELTING/STICKY. SAFETY ISSUE DUE TO LOSS OF ABILITY TO OPEN OR ACCESS REAR COMPARTMENT WHEN RUBBER DISINTEGRATES. EXPOSES ELECTRICAL COMPONENTS.

DRIVER SIDE HEADLIGHT TURNS OFF. IF I TURN LIGHTS OFF, THEN ON AGAIN, THE HEADLIGHT WILL TURN ON.

OUR CAR WAS EXHIBITING A SERIOUS DEFECT THAT TOYOTA HAS ALREADY FOUND AND DOCUMENTED ON THEIR SITE, SAYING THAT THEY ARE DOING AN EXTENDED WARRANTY TO CORRECT THE PROBLEM. HOWEVER, THEY HAVE GROSSLY MISMANAGED THIS EXTENDED WARRANTY BY NOT PROVIDING THE PART AT ALL OR PERHAPS AT SOME FAR FUTURE TIME (WE STILL DON'T KNOW WHEN WE WILL GET OUR CAR BACK, PERHAPS MONTHS OR NEVER). WHEN WORD GETS OUT THAT CUSTOMERS WHO BRING THEIR CAR IN TO GET FIXED HAVE NO IDEA WHEN THEY GET THEIR CAR BACK, THEY WILL INSTEAD KEEP DRIVING THE CAR WITH THE HIGHLY DANGEROUS DEFECT. THE DEFECT IS THE COMBINATION METER, WHICH CONTROLS THE DASHBOARD INDICATORS. WHEN IT GOES DOWN, NONE OF THE DASHBOARD INDICATORS WORK AND THE DRIVER DOES NOT KNOW WHAT GEAR HE OR SHE IS IN, HOW MUCH GASOLINE IS IN THE TANK, WHAT SPEED THE CAR IS GOING, ETC. THESE ARE THE CARS THAT TOYOTA IS LEAVING ON THE ROAD BECAUSE THEY ARE YET AGAIN INCOMPETENTLY MANAGING A SAFETY DEFECT. THIS COULD LEAD TO SERIOUS INJURIES AND DEATHS. I SPOKE TO [XXX] AT TOYOTA TODAY (JANUARY 5, 2015), AND, BASED ON THE CONVERSATION, TOYOTA COULD CARE LESS WHETHER THIS IS HANDLED RIGHT OR NOT. SHE DID NOT SEEM THE LEAST BIT ALARMED, AND INDICATED THAT THEIR COURSE OF ACTION WAS TO DO NOTHING. THE DEALER ORDERED THE PART LAST MONDAY, BUT, ACCORDING TO THE DEALER, TOYOTA'S TRACKING OF THIS PART IS COMPLETELY DISORGANIZED. TOYOTA HAS NO IDEA WHEN IT WENT OUT AND IS IGNORING THE TRACKING INFORMATION PROVIDED BY THE SHIPPER (APPARENTLY UPS) SO THE CUSTOMERS HAVE NO IDEA WHEN THEY GET THEIR CARS BACK. CUSTOMERS ARE NOT GIVEN LOANER CARS. IF THEY TURN THEIR CARS IN TO BE FIXED, THEY CANNOT GO TO WORK. THEREFORE, THEY WILL DRIVE WITH THE DANGEROUS DEFECT. ALSO, CAR OWNERS ARE NOT BEING NOTIFIED OF THE DEFECT. THEY ONLY FIND OUT THE HARD WAY, PERHAPS RIGHT BEFORE AN ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE 2008 TOYOTA PRIUS IT HAS HID BULB ASSEMBLY, BOTH HEAD LIGHTS ARE GOING OFF RANDOMLY, AND IT STARTS WORKING AGAIN IF WE TURN OFF SWITCH & TURN ON AGAIN, BUT WE DONT KNOW WHEN IT GOES OFF, YESTERDAY ONLY POLICE ISSUE THE TICKET FOR SAME PROBLEM, I CHANGED THE HID BULB 4-5 TIMES BUT STILL NOT FOUND ANY SOLUTION,

TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. THE CONTACT STATED THAT THE DISPLAY SCREEN SHORTED INTERMITTENTLY AND THEN FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSPECTED THE FUSES AND CLEANED THE SCREEN. THE TECHNICIAN REPLACED THE MULTI DISPLAY UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.