2021 Toyota RAV4 Air Bags

It's been a while since I bought the car, but there's still no solution to the manufacturing defect. I hope there will be a solution as soon as possible for my safety. If I drive and the airbag does not open, if I get seriously injured, who will be responsible?

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The recall has been in place since 2023 with a tentative resolution date of 3rd quarter of 2024. So far, no resolution has been offered.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag warning light remained illuminated. The vehicle was not diagnosed or repaired. The failure mileage was 40,000. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the OCS warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed to not have passenger’s occupy the front passenger’s seat and that the remedy had not yet been developed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 15,000.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact was notified of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact called on behalf of her daughter who owned a 2021 Toyota Rav4. The contact stated that her daughter was involved in a crash while driving on a main road at 35 MPH, another vehicle crashed into the passenger side of her vehicle at an unknown speed. No property damage was reported. The vehicles came to a stop upon impact. The air bags did not deploy. The vehicle was towed to a local tow yard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact stated that only her daughter was injured, and she was seated in the driver's seat. Nobody outside of the vehicle was injured. The contact's daughter sustained injuries to her neck, shoulders, back, and head, medical treatment was needed for the injuries. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.

Was told there’s a recall on my 2021 RAV4 TRD by the dealer about 2 years now on the passenger airbag. They say they have not figured out how to fix it. I am concerned about my safety driving my car with this recall. I don’t want to do next ?

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2021 Toyota Rav4 Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The contact stated that while her son was driving down a hill at 25 MPH, the vehicle was rear-ended when the other vehicle's brakes failed to stop as intended. As a result, the contact's vehicle was pushed into oncoming traffic. The contact's son veered to the left, then crashed into a plastic barrier, and from the impact the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. The air bag warning light illuminated. The contact and her son went to Urgent Care. The contact suffered injuries to her jaw and back and had a concussion. The contact's son suffered injuries to his neck and back. A police report was filed. The contact's husband drove the vehicle to the residence and later to the collision shop. The insurance company was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 42,900.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The cause of the failure was not yet determined. The local dealer was contacted. The failure mileage was 40,000. VIN tool confirms parts not available.

A safety recall was issued 15 months ago, yet no remedy has been made available. This prolonged delay poses a significant risk to passenger safety and the well-being of all occupants within the vehicle. In accordance with NHTSA guidelines regarding timely recall resolutions, a formal complaint has been filed due to the lack of a solution within a reasonable timeframe. Recall Details: Recall Date: December 20, 2023 Manufacturer Recall Number: 23TB15 NHTSA Recall Number: 23V865 Recall Status: Incomplete – Remedy Not Yet Available

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer and was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately two years ago, the air bag warning illuminated and remained illuminated whenever the vehicle was started. The contact had since stopped anyone from sitting in the front passenger’s seat. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

It's been 2 years now and the dealer and Toyota are saying there are no parts available.

Recall issued December 2023 with an estimated remedy available by Toyota in October 2024. As of February 2025, still no remedy available. I'm quite concerned at the length of time its taking to correct a simple OCS sensor. should be as easy as just inspect and/or replace the sensor. My pregnant wife now has to sit in a seat where the airbag may or may not deploy in an accident for the unknown future since no remedy has been made.

The vehicle is affected by Toyota Safety Recall 23TA15 / 23TB15 (NHTSA 23V865) involving the front passenger Occupant Classification System sensor. The recall notice states that the sensor may have been improperly manufactured, which could prevent the passenger airbag from deploying in a crash. As of 2025, the manufacturer continues to list the remedy as “not available,” far past the originally estimated timeline of Quarter 3 2024. This means the safety defect cannot be repaired, and passengers may be at risk if the airbag fails to deploy. The issue has been confirmed through Toyota’s recall lookup and dealer inquiries. No warning lights are present, so there is no way for the driver to know if the sensor is malfunctioning. The manufacturer has not provided parts, an inspection, or an interim repair. I am filing this complaint because the prolonged delay leaves the vehicle with an unresolved safety defect.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.