2004 Toyota Sienna Latches/Locks

WE HAVE A 2004 TOYOTA SIENNA VAN WITH POWER SLIDING DOORS. THE CABLE ON ONE SIDE HAS SNAPPED AND NEEDS TO BE MANUALLY CLOSED, BUT THE DOOR DOES NOT TOTALLY CLOSE. IT SOMETIMES OPENS WHILE DRIVING. THE REPAIR FOR THIS ISSUE REQUIRES REPLACING AND ENTIRE MOTOR, BRACKETS AND HINGES. ALL FOR JUST ONE CABLE! $1000 FOR PARTS, $900 FOR LABOR. AND 3 MONTHS PAST THE WARRANTY. GOOD PLANNED OBSOLESCENCE ON TOYOTA'S PART. *TR

2004 TOYOTA SIENNA: POWERED DOOR CABLE BREAKAGE; SEEMS TO BE A COMMON DEFICIENCY IN THIS MODEL VEHICLE. *TR

SLIDING DOORS FROZEN SHUT EVERYDAY IN THE WINTER. *TR

SPOT WELD ON DOOR STRAP BROKEN FROM NORMAL DOOR CLOSING. *TR

THE RIGHT REAR ELECTRIC SLIDING DOOR STOPPED WORKING. IT WAS DIFFICULT TO OPEN. I TOOK IT TO THE DEALER AND THEY ADVISED ME THAT THE CABLE HAD BROKEN. ABOUT TWO WEEKS AFTER I TOOK IT TO THE DEALER, THE DOOR JAMMED COMPLETELY AND YOU COULD NOT EVEN OPEN IT MANUALLY. THIS PRESENTS A HAZARD IF THERE IS A FIRE IN THE VAN OR AN ACCIDENT THAT REQUIRES A PASSENGER TO EXIT QUICKLY. *TR

2004 TOYOTA SIENNA POWER DOOR IS INOPERABLE. THERE WAS A TSB EL004-04 ISSUED STATING A PROBLEM EXISTED, YET WE WERE NOT CONTACTED WHILE THE VAN WAS STILL UNDER WARRANTY. *TR

BOTH SLIDING DOORS ON MY 2004 LE VAN ARE FAULTY. BOTH DOORS FREEZE AND WILL NOT OPEN IN THE WINTER. THE SLIDING (NON POWER) DRIVERSIDE DOOR ALSO RATTLES CONTINUOUSLY IN THE SUMMER. THE NON POWER DOOR ALSO DOES NOT STAY IN THE LOCKED AND OPEN POSITION AND WILL SLAM SHUT IF THE WINDOW IS OPEN. I HAVE YOUNG CHILDREN AND THIS IS EXTREMELY DANGEROUS. I TOOK IT TO THE DEALER AND THEY LUBRICATED BOTH DOORS AND SAID THERE WAS NOTHING THEY COULD DO. THE DOOR STILL RATTLES IN THE SUMMER AND BOTH DOORS REGULARLY FREEZE IN THE WINTER. *TR

2004 TOYOTA SIENNA LE PASSENGER VAN. PASSENGER POWER SIDE SLIDING DOOR DID NOT STAY OPEN AND AUTOMATICALLY CLOSED AND NEARLY CRUSHED MY WIFE WHILE ASSISTING CHILDREN TO DISEMBARK. IF IT WASN'T FOR THE SAFETY SENSOR THAT REVERSED THE DOOR MOTION WHEN IT FELT RESISTANCE MY WIFE WOULD HAVE BEEN CRUSHED. *TR

NOTICED THE POWERED 2ND ROW PASSENGER SIDE DOOR STARTED FALLING TO CLOSE. I NOTICED DEEP SCRATCHES ON THE INSIDE RAILS/TRACKING MECHANISM W/C SEEM TO CAUSE BY ROLLERS. THE DOOR BRACKET SEEM TO BE RUBBING AGAINST THE BODY CAUSING DEEP SCRATCHES, LOOKING CLOSER SEEMS THE WHOLE DOOR BRACKET & HINGE IS ABOUT TO DROP OFF. BEING PROACTIVE , I HAD ASKED MY TOYOTA DEALERSHIP TO CONSIDER APPLYING RESOLUTION BASED ON TSB EL004-04. THIS WAS THE TIME WHEN MY VAN IS STILL WITHIN 36K/36MNTH PERIOD PER TSB, HOWEVER I WAS ADVISED BY MY TOYOTA DEALER DURING THAT TIME THAT UNLESS THEY SEE THE ISSUE, THEY ARE UNABLE TO APPLY THIS TSB. SINCE THEN I HAVE INCURRED AN ESTIMATED MILEAGE: 49,950 WHEN MY VAN STARTED HAVING THE PROBLEM. HAVING 2 SMALL KIDS SEATED ON PASSENGER ROW, THIS SHOULD BE TREATED AS A VERY SERIOUS SAFETY ISSUE THAT MUST BE RESOLVED ASAP. THIS ISSUE HAS BEEN WELL DOCUMENTED AND IS A KNOWN ISSUE BY TOYOTA SINCE APRIL'04. I'VE SEEN ITEMS IN FORUMS WHERE SIENNA OWNERS LIKE ME HAVING THIS SAME PROBLEM. TSBS ARE ONLY DEALT WITH AFTER THE FACT. I MY OPINION, THIS ISSUE SHOULD BE CONSIDERED & TREATED AS A RECALL. *TR

MY 2004 TOYOTA SIENNA XLE HAS A PROBLEM WITH THE AUTOMATIC DOOR ON THE PASSENGER SIDE. IT WILL NOT OPEN WHEN USING THE KEYFOB OR THE BUTTON IN THE CAR OR CLOSE. IF YOU PULL THE HANDLE THE MOTOR WILL OPEN AND CLOSE IT. WHEN USING THE BUTTONS IT MAKES A SOUND LIKE IT IS TRYING TO WORK BUT IT SEEMS TO JAM?. THIS OCCURS EVERYTIME WE TRY TO OPEN OR CLOSE THE DOOR WITH THE KEYFOB OR BUTTON. *TR

THE LATCH ON THE DRIVER SIDE REAR SLIDING DOOR HAS BROKEN. IT IS A THREE BOLT ASSEMBLY AND TWO OF THE THREE BOLTS HAVE PULLED THROUGH THEIR HOLES. THE LATCH IS NOW ONLY ATTACHED BY ONE BOLT. THERE WAS NO ACCIDENT INVOLVED. *TR

SLIDING DOOR FAILS TO CLOSE COMPLETELY AND LATCH SHUT. DOOR IS LOOSE AND HANGING LOWER THAN IT SHOULD BE CAUSING TO GRIND ON THE CAR BODY AND IS MISALIGNED AT THE LATCH SO THAT IT GETS PROPPED OPEN. THIS PROBLEM HAS OCCURRED ON BOTH THE RIGHT AND LEFT DOORS. TOYOTA SAYS THE CENTER BRACKET AND CABLE SYSTEM FAILURE IS AT FAULT. THE GRINDING HAS WORN A GOUGE INTO THE BODY OF THE CAR AND IS WORKING ON A HOLE. AT TIMES THE DOOR WILL LATCH, BUT OTHER TIMES ONE MUST TRY TO LIFT THE BACK END OF THE DOOR AS IT IS SHUTTING IN ORDER TO MAKE ALIGNMENT AND GET A LATCH (ALL WHILE TRYING NOT TO GET YOUR FINGERS CAUGHT IN THE BACK PART OF THE DOOR AS CLOSES THE LAST 1-2 INCHES. I SURE IT WILL HAPPEN SOON AND THEN YOU'LL HAVE BODILY INJURE TO ADD TO THIS COMPLAINT--BUT IT'S THE ONLY WAY TO GET THE DOOR CLOSED AND LATCHED) THE DOOR FAILURE HAS BEEN ONGOING FOR A COUPLE OF MONTHS NOW. *TR

2004 TOYOTA SIENNA VAN. AUTOMATIC DOOR OPENER GOT HUNG UP IN THE CABLE THAT IT USES TO OPEN AND CLOSE ITSELF. DOOR WILL NOT CLOSE MANUALLY OR AUTOMATICALLY. CABLE HAS BECOME ENSNARLED AND TANGLED IN THE MECHANISM ALTHOUGH THE CABLE IS STILL INTACT. *TR

10/1/2008 CABLE ON THE POWER SLIDING DOOR OF OUR 2004 TOYOTA SIENNA BROKE. CAR HAS 50K MILES. DOOR WOULD NOT CLOSE PROPERLY. HAD TO TAKE TO DEAL, REPAIR WAS $1,635.00 12/4/2008 BOTH SLIDING DOORS COULD NOT BE OPENED THEY WERE FROZEN CLOSED, COULD NOT OPEN MANUALLY OR AUTOMATICALLY. BY MID-DAY DOORS WERE ABLE TO BE OPENED BUT PASSENGER CABLE SNAPPED. CANNOT OPEN THE DOOR ALL THE WAY. *TR

IT WOULD APPEAR THAT THE MOUNT FOR THE LEFT REAR DOOR'S LOCK ON MY 2004 SIENNA 8LE IS BROKEN. THE DOOR ON THE BACKSIDE HAS MOUNTS FOR THE FEMALE RECEPTABLE TO THE U-SHAPED BOLT ON THE CAR BODY. THE SCREWS ON THAT MOUNT HAVE TORN THROUGH THE SHEET METAL AND NOW THE DOOR WONT CLOSE ALL THE WAY. I THINK THE U-BOLT FROM THE BODY IS NOT SITTING COMPLETELY INTO THAT RECEIVER ON THE DOOR AS A RESULT OF A SMALL MISALIGNMENT. THE TOYOTA DEALER INFORMED ME THAT HE'S SEEN THIS BEFORE AND SUGGESTED THAT I TAKE THE CAR TO A BODY SHOP TO HAMMER AND WELD THE THING BACK INTO PLACE. OTHERWISE, HE'D HAVE TO REPLACE THE ENTIRE DOOR. *TR

2004 TOYOTA SIENNA XLE LIMITED AWD. POWER LIFTGATE DOES NOT FULLY OPEN UP WHEN I TRY TO OPEN THE LIFTGATE WITH THE SWITCH AT THE DRIVER'S CONSOLE. MANUALLY OPEN THE LIFTGATE DOES THE SAME. THIS PROBLEM STARTED HAPPENING SOMETIME IN OCTOBER, 2007 AND NOW THE LIFTGATE OPENING IS GETTING LOWER THAN FIRST EXPERIENCED. I HIT MY HEAD ON THE LIFTGATE FEW TIMES.*CN

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER REAR SLIDING DOOR LOCKS WERE DEFECTIVE. PREVIOUSLY, ONE OF THE DOORS CAME OFF TRACK AND CAUSED THE GLASS TO SHATTER. THE DEALER REPAIRED THE DOOR AND GLASS. ON JULY 1, 2008, THE CONTACT'S CHILDREN WERE TRAPPED IN THE VEHICLE BECAUSE HE COULD NOT UNLOCK THE DOORS. THE CHILDREN HAD TO BE REMOVED FROM THE VEHICLE THROUGH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS. THE DEALER REPROGRAMMED THE COMPUTER. THE MANUFACTURER WAS NOTIFIED, BUT THEY DID NOT TAKE A REPORT. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

I STARTED HAVING TROUBLE COMPLETELY CLOSING THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA. IT HAS A BROKEN LATCH MECHANISM (THE DOOR IS MANUAL, NOT POWER). THE LATCH IS HELD IN PLACE IN THE DOOR WITH THREE BOLTS. TWO OF THEM HAVE SHEARED OUT OF THE METAL OF THE DOOR. *TR

THE TOYOTA, SIENNA MINIVAN HAS A "SAFETY" FEATURE ON IT SO THAT WHEN A WINDOW IS OPEN THE SIDE DOORS WILL NOT LOCK SHUT WHEN THEY ARE OPENED. THIS IS NOT A SAFETY FEATURE AND RESULTS IN MISHAPS AND POSSIBLY INJURY, ESPECIALLY IF THE CAR IS PARKED ON A DECLINE. FOR EXAMPLE, IF THE WINDOWS ARE OPEN AND YOU WANT TO HELP YOUR INFANT, TODDLERS OR OTHER CHILDREN OUT OF THE CAR, THE SIDE CAR DOOR WILL NOT LOCK SHUT AND COMES SLAMMING INTO THE PEOPLE. IT MAKES NO SENSE FOR THE CAR TO BE DESIGNED THIS WAY AND EVERY SUMMER ONE OF MY KIDS GETS HIT IN THE HEAD, ARM OR I GET HIT BY THIS DOOR SLAMMING INTO US. PLEASE CHECK INTO THIS. THANK YOU. *TR

THE AUTOMATIC REAR HATCH OF MY 2004 SIENNA WILL NOT STAY OPEN.. THE SAFETY FEATURE IS NOT WORKING AND IT CONTINUES TO CLOSE EVEN IF YOU ARE STANDING UNDERNEATH IT.. IT WILL NOT STAY OPEN.. DANGEROUS FOR ME AND THE KIDS! *CN

I OWN A 2004 TOYOTA SIENNA XLE MINIVAN. THE REAR HATCH ON MY VAN UNEXPECTEDLY CLOSE BY ITSELF WHEN IT WAS IN THE "OPEN" POSITION. THE DOOR CAME DOWN ON MY SHOULDER AS I WAS UNLOADING THE VAN AND PROMPTLY WENT BACK UP. *TR

I HAVE A 2004 TOYOTA SIENNA MINIVAN WHICH THE TAIL GATE DOOR WILL NOT STAY OPEN AND HAS FALLEN DOWN ON ME, I WAS NOT INJURED, BUT MY GRANDCHILDREN RIDE IN THIS CAR AND SOMETIMES LEAVES THINGS IN AND SHOULD THEY GO IN THIS CAR WITHOUT MY KNOWING. *TR THEY COULD POSSIBLE GET KILLED BY IT COMING DOWM AUTOMATICALLY ON THEM, AND YOU CAN'T STOP IT FROM CLOSING.IF YOU OPEN IT MANUALLY IT WILL NOT STAY UP YOU HAVE TO HOLD IT OPEN WITH ONE HAND AND GRAB WHAT YOU NEED WITH THE OTHER AND THEN IT SLAMS DOWN HARD AND FAST. THIS IS A POSSIBLE LIFE THREATING DOOR,IT COULD CRUSH AND KILL SOMEONE INSTANLY, OR SEVER A LIMB.IT NEEDS TO BE RECALLED.!!!!!!

THE POWERED LIFTGATE OF MY 2004 SIENNA DOESN'T STAY UP WHEN OPEN. IT CLOSES REGARDLESS OF SOMEONE BEING UNDER. I PERSONALLY GOT HURT WHEN THE DOOR CLOSED ONE TIME AND MY SON ALMOST GOT PINNED DOWN AS WELL. I AM SEEING ON THE INTERNET A LOT OF PEOPLE HAVING THE SAME PROBLEM AND YET I AM SURPRISED THAT TOYOTA HAS NOT ISSUED A RECALL FOR SUCH A SERIOUS ISSUE. I AM TAKING MY CAR TO THE DEALER TO GET THIS FIXED SINCE I CANNOT OPEN THE LIFTGATE ANYMORE DUE TO THIS ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE GAS STRUTS THAT ARE DEFECTIVE. AFTER TALKING TO MY DEALER, THIS ONE DOESN'T SEEM TO THINK THIS IS A SERIOUS ISSUE AND THAT THEY SHOULD TAKE CARE OF IT AT NO CHARGE. FYI I ALREADY REPLACED THESE GAS STRUTS ONCE (YES THIS WILL BE THE 3RD SET IN 4 YEARS!). *TR

MY WIFE AND I OWN A 2004 TOYOTA SIENNA XLE WITH A POWER REAR DOOR. THIS MORNING THE REAR DOOR OPENED NORMALLY; HOWEVER, AS SOON AS THE DOOR OPENED COMPLETELY IT CLOSED IMMEDIATELY HITTING ME IN THE BACK OF THE HEAD. I ATTEMPTED TO OPEN THE DOOR USING THE INTERIOR BUTTON AS WELL AS THE REMOTE; THE DOOR CLOSED IMMEDIATELY REGARDLESS OF WHICH METHOD I USED. I ALSO TRIED PUSHING UP ON THE DOOR AS IT CLOSED WHICH WORKED BUT TOOK A GREAT DEAL OF EFFORT. IF MY FIVE YEAR OLD WAS UNDER THE DOOR HE WOULD NOT BE ABLE TO HOLD THE DOOR BACK AND MAY BE SERIOUSLY INJURED. I OPENED THE DOOR ABOUT FIVE TIMES BEFORE THE DOOR STAYED OPEN. *TR

YESTERDAY, MY WIFE OPENED THE POWER REAR DOOR OF OUR 2004 SIENNA XLE TO GET SOME ITEMS FROM THE INSIDE OF THE VAN. AS THE DOOR GOT TO THE APEX, SHE STARTED TO REACH INTO THE CAR, BUT THE DOOR SLAMMED DOWN VIOLENTLY HITTING HER IN THE BACK. WE HAD NEVER HAD A PROBLEM BEFORE SO SHE TRIED IT AGAIN, BUT STOOD BACK THIS TIME. THE POWER DOOR SLOWLY LIFTED UP AND THEN SUDDENLY SLAMMED DOWN. THIS IS A HEAVY DOOR SO YOU WOULD NOT WANT TO BE HIT IN THE HEAD OR BODY WHEN IT SLAMS DOWN. I GOT THE SAME RESULTS WHEN I TRIED IT. APPARENTLY TOYOTA HAS A SERVICE BULLETIN OUT ABOUT THIS PROBLEM AND THERE IS AN ONGOING INVESTIGATION. I SURE HOPE THIS GETS FIGURED OUT BEFORE A CHILD GETS HURT! TOYOTA DEALER ACKNOWLEDGED THE PROBLEM AND IS WORKING WITH TO REPLACE NECESSARY PARTS FOR LITTLE TO NO COST. *TR