2004 Toyota Sienna Structure

THE POWER SIDE DOOR CABLE ON MY 2004 SIENNA IS CRACKING. THE CABLE HASN'T SNAPPED, YET, BUT IF WE KEEP USING THE DOOR, IT WOULD, CREATING A VERY HAZARDOUS SITUATION. THE DOOR IS UNUSABLE NOW. *TR

THE AUTOMATIC SLIDING DOORS ON OUR 2004 TOYOTA SIENNA WILL NOT OPEN OR CLOSE. THIS LOCKS MY CHILDREN IN THE BACK WITHOUT SAFE ACCESS TO EXIT. *TR

I WAS SHUTTING DOOR WHEN POWER SLIDING DOOR STUCK HAD TO MANUAL OVERRIDE TO SHUT. CABLE BROKE. BROUGHT TO DEALER THEY CUT THE CABLE TO ALLOW DOOR TO OPEN. THEN OTHER DOOR HAD SAME THING HAPPEN 6 HOURS LATER. BOTH DOORS, DIFFERENT INCIDENTS, SAME DAY. *TR

I AM WRITING YOU BECAUSE OF AN APPARENT CONTINUING ISSUE WITH THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA, PASSENGER SIDE. IN 2009 THE DOOR QUICK FUNCTIONING ALTOGETHER. WE TOOK IT TO THE DEALER AND WERE TOLD THAT THE MOTOR NEEDED REPLACING. THE DOOR WOULD NOT OPEN MANUALLY OR AUTOMATICALLY AND BECAUSE WE HAVE SMALL CHILDREN WE NEEDED THAT DOOR TO WORK PROPERLY. WE HAD THE MOTOR REPLACED AT COST OF $761 ON JUNE 3, 2009. NOW LESS THAN A YEAR LATER THE SAME DOOR IS NOT WORKING AGAIN. NOW THE DEALER IS TELLING US THAT WE YET ANOTHER PART WITHIN THE DOOR REPLACED FOR A COST OF $1,100. AFTER RESEARCHING THIS SUBJECT ON THE INTERNET THERE SEEMS TO BE A CONSISTENT PROBLEM WITH THESE AUTOMATIC DOORS ON TOYOTA'S. I AM NOT TRYING TO PILE ON TOYOTA WHILE THEY ARE HAVING QUALITY ISSUES. I ACTUALLY OWN A TOYOTA TRUCK TOO. HOWEVER, I DO WANT THE AUTOMATIC DOOR TO WORK AS IT SHOULD AND NOT TO HAVE THE MOTOR REPLACED EVERY 8 MONTHS. THE SAFETY MECHANISM ON THESE DOORS DOES NOT FUNCTION AS THEY SHOULD EITHER. I HAVE NOTICE THAT IF THE BOTTOM TO CLOSE THE DOOR IS PUSHED AND SOMEONE IS IN-BETWEEN THE DOOR AND THE FRAME THAT THERE IS A GREAT DEAL OF PRESSURE APPLIED BEFORE THE DOOR WILL REVERSE. IF A CHILD WERE TRAPPED IN-BETWEEN THEN IT COULD CAUSE SOME SERIOUS INJURY. FOR A ADULT THERE IS ENOUGH PRESSURE TO CAUSE PAIN. THERE ARE SOME SERIOUS ISSUES WITH THESE AUTOMATIC DOORS THAT NEED TO BE ADDRESSED. *TR

I OWN A 2004 TOYOTA SIENNA. BOTH SIDE DOOR CABLES HAVE SNAPPED SEVERAL MONTHS AGO. I ASKED THE DEALER FOR AN ESTIMATE TO REPAIR BOTH DOOR CABLES AND THEY TOLD ME APPROX. $3200.00. I SAID NO THANK YOU! I HAVE BEEN USING THE DOORS MANUALLY SINCE THE CABLES SNAPPED. NO ONE AT THE DEALER TOLD ME USING THE DOOR MANUALLY WOULD BE A PROBLEM. TODAY, I TOOK A BOX OUT OF THE SIDE DOOR BEHIND THE DRIVERS DOOR. WHEN I ATTEMPTED TO CLOSE THE DOOR MANUALLY, THE SLIDING DOOR CAME OFF THE TRACK, DROPPED DOWN AND SCRATCHED THE SIDE PANEL AND BLEW OUT THE SIDE REAR WINDOW. I HAVE NEVER HEARD OF THIS HAPPENING. THANK GOD NO ONE WAS INSIDE WHEN THE WINDOW BLEW IN, THERE WAS GLASS EVERYWHERE. NO ONE WAS HURT. I HAD THE VAN TOWED TO THE DEALER. I WILL FIND OUT THE ESTIMATE TO REPAIR THE PROBLEM TOMORROW. I FEEL THESE CABLES SHOULD NOT HAVE SNAPPED IN THE FIRST PLACE. *TR

2004 TOYOTA SIENNA REAR SLIDING DOOR GUIDE WIRE SNAPPED. WAS TOLD BY TOYOTA IT WOULD COST ME 1500 - 1800 TO FIX. I HAVE TO PURCHASE ENTIRE DOOR MOTOR ASSEMBLY WITH GUIDE WIRE. *TR

THE SLIDING DOOR ON MY SIENNA BROKE. I LOOKED ONLINE SEVERAL YEARS AGO WHEN THIS HAPPENED, AND NOTICED THIS APPEARS TO BE A COMMON PROBLEM WITH THE SIENNA. SINCE IT NO LONGER AUTOMATICALLY OPENS/CLOSES, IT NEEDS TO BE CLOSED MANUALLY. BUT, THE DOOR IS VERY HEAVY AND IT IS DIFFICULT TO CLOSE IT SECURELY. IN FACT, MY CHILDREN ARE UNABLE TO CLOSE IT BECAUSE OF ITS WEIGHT AND THEREFORE THE DOOR MUST ALWAYS BE CHECKED. WHEN THE DOOR BROKE, I WAS OUT WITH ALL 3 OF MY CHILDREN AND BASICALLY STRANDED BECAUSE I CERTAINLY COULDN'T DRIVE THE CAR WITH A DOOR THAT WOULDN'T CLOSE. WE HAD TO CUT THE CORD TO FREE THE DOOR AND ALLOW IT TO CLOSE IN ORDER TO GET HOME. ALSO -- RELATED TO SLIDING DOORS...THE OTHER SLIDING DOOR ON MY SIENNA DOES WORK. HOWEVER, IT DOESN'T NOT STOP SLIDING WHEN IT COMES INTO CONTACT WITH A PERSON. IT CONTINUES TO APPLY PRESSURE TO THE PERSON STANDING IN THE DOORWAY UNTIL IS SQUEEZES YOU QUITE TIGHT...THEN FINALLY LETS UP. (I KNOW THIS FROM PERSONAL EXPERIENCE.) SO FAR, MY KIDS HAVEN'T HAD THEIR HANDS CLOSED IN THE DOOR, BUT I'M SURE THAT IF THEY DO, IT WILL BE A VERY VERY UNPLEASANT EXPERIENCE. I THOUGHT THE SLIDERS WERE SUPPOSED TO STOP SLIDING IF THEY MET ANY RESISTANCE AT ALL. OVERALL, I'M PRETTY UNHAPPY ABOUT THE DOOR SITUATION. *TR

BOTH OF THE SLIDING DOORS ON MY 2004 SIENNA ARE NOT OPENING. THE MANUAL DOOR IS LOCKED AND WILL NOT OPEN FROM BOTH THE INSIDE AND OUTSIDE. THE POWER DOOR WILL OPEN AN INCH OR TWO AND THEN LOCKS UP. *TR

PASSENGER SLIDING DOOR CABLE CORRODED AND SNAPPED. *TR

PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. THE CABLE IS BROKEN AND HANGING OUTSIDE OF THE DOOR. TOYOTA DEALER SAYS WE NEED A NEW MOTOR AND CABLE COSTING $1600. THERE IS A SERVICE BULLETIN OUT ON THIS TOYOTA IS AWARE OF THE PROBLEM BUT NOT FIXING IT OR RECALLING IT. WE HAD TO DRIVE WITH THE DOOR OPEN BECAUSE WE COULD NOT CLOSE IT. IT IS STILL NOT WORKING. *TR

EVENTS LEADING UP TO FAILURE: OPENING THE DRIVER'S SIDE SLIDING DOOR VIA AUTOMATIC OPEN BUTTON ON KEY FOB FAILURE: CABLE IN TRACK OF DOOR SNAPPED (IT ONLY HAPPENED ONCE), CAUSING THE DOOR TO BE RENDERED USELESS --- IT NO LONGER OPENS OR CLOSES, EVEN WHEN IN 'MANUAL' MODE. WHAT WAS DONE TO CORRECT FAILURE? I TOOK IT TO A REPAIR SHOP, WHO INFORMED ME THAT IT WAS GOING TO COST AROUND $1500 TO FIX. SO, FOR NOW, NOTHING HAS BEEN DONE TO FIX THE PROBLEM. I WILL HAVE TO CONTINUE TO LOAD MY 3 CHILDREN (ALL UNDER THE AGE OF 5) IN AND OUT OF THEIR CAR SEATS VIA THE REMAINING, WORKING DOOR. IN ORDER TO DO SO, I'M HAVING TO SET MY 3-MONTH OLD DOWN IN THE PARKING SPACE NEXT TO WHEREVER WE PARK IN ORDER TO STRAP THE 2-YEAR OLD IN (OR OUT), AND HELP THE 4 YEAR OLD WITH HER BELT...ALL THE WHILE HOPING THAT A CARELESS DRIVER DOESN'T BARREL INTO THE SPACE AND MOW THE INFANT OVER. SEEMS LIKE A SAFETY CONCERN TO ME. *TR

SIENNA REAR LIFT GATE OPENS UP ABOUT 95%, SITS THERE FOR A MOMENT AND THEN CLOSES. THIS IS NO BIG DEAL IF YOU ARE JUST WATCHING IT, BUT IF YOU START TO LOAD OR UNLOAD DURING THE PROCESS THE DOOR WILL HIT YOU IN THE HEAD. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST FEW WEEKS. I UNDERSTAND THE LIFT GATE STRUTS WERE RECALLED ON MY VEHICLE, SERVICE RECORDS INDICATE THEY WERE REPLACED IN DECEMBER 2008 (I DID NOT OWN THE VEHICLE AT THE TIME. THE SAFETY ISSUE IS PARTLY THE WEEK STRUTS, SEEMS TO FAIL DUE TO COLD TEMPERATURES. THE REAL SAFETY ISSUE IS THAT THERE IS NO WARNING SOUND THAT THE DOOR IS DECIDING TO CLOSE ITSELF. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT OPENED THE FRONT DRIVER SIDE DOOR AND THE VEHICLE EXHIBITED AN ABNORMAL POPPING SOUND. HE ALSO NOTICED THAT THE DOOR WAS SWINGING VERY LOOSELY FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS DUE TO THE WELDING OF THE DOOR CHECK LEVER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 57,000.

2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR

2004 TOYOTA SIENNA XLE DRIVER SIDE POWER SLIDING CABLE SNAPPED. THIS HAD BEEN AN ISSUE ON A NUMBER OF TOYOTAS WITH POWER SLIDING DOOR. ISSUE IS NOT RESOLVE. DOOR IS NOT OPERATIONAL. *TR

I HAVE A 2004 TOYOTA SIENNA WITH POWER LIFTGATE. ON NUMBER OF OCCASIONS, STARTING ON THE JAN 29,2010, THE LIFT GATE WOULD GO UP AND RATHER THAN STAYING UP, IT START CLOSING. WHEN THIS INITIALLY HAPPENED, I WAS GETTING UNDER THE LIFTGATE AS IT OPENED TO GRAB A BAG AND QUICKLY MOVED OUT OF THE WAY WHEN I REALIZED THAT THE LIFTGATE WAS STARTING CLOSE. ON NUMBER OF TIMES, I HAD TO MANUALLY PUSH THE GATE UP AS IT WAS CLOSING TO GETTING IT TO STAY OPEN. TODAY ON FEB 4TH, I TOOK THE SIENNA TO THE DEALER AT MORRISTOWN, NJ AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. WHEN I RELAYED TO HIM THAT THERE WAS A RECALL REGARDING THIS INCIDENT, THEY LOOKED IT UP TIN THEIR SYSTEM AND TOLD ME THAT MY CAR WAS NOT THE RIGHT MODEL. I SUBSEQUENTLY, CHECKED MY SERVICE RECORD AND INDEED THE STRUTS FOR THE LIFTGATE WERE RECALLED AND REPLACED BY THE SAME DEALER IN DEC.,2008. NOW, A LITTLE OVER A YEAR AND 15,000 MILES OF DRIVING, THIS PROBLEM IS HAPPENING AS DESCRIBED PER RECALL MESSAGE. I AM WORRIED THAT THIS ISSUE HAS NOT BEEN RESOLVED OR THE STRUTS THAT THEY REPLACED MAY BE DEFECTIVE. *JB

THE TRUNK GATE OF MY TOYOTA SIENNA DOES NOT OPEN FULLY AND SOMETIMES GOES DOWN DURING COLD WEATHER. *TR

AUTOMATIC SLIDING PASSENGER DOOR SEIZED ON AUGUST 17, 2009. STUCK IN OPEN POSITION. WENT TO DEALER AND WAS INFORMED IT WAS FOURTH ONE THEY HAD SEEN IN A WEEK. WAS TOLD WARRANTY HAD EXPIRED PRIOR MONTH. WOULD COST OVER $1000.00 TO FIX. *TR

I HAVE A 2004 TOYOTA SIENNA MINIVAN. EVERY YEAR WHEN THE TEMPERATURE IS BELOW FREEZING AND THERE IS EVEN SLIGHT PRECIPITATION, MY SLIDING DOORS FREEZE SO I AM NOT ABLE TO OPEN THEM AT ALL OR EVEN CLOSE THEM COMPLETELY. I HAVE BEEN TO THE DEALER REPEATEDLY. THEY HAVE LUBRICATED THE SEALS BUT IT HAS NOT SOLVED THE PROBLEM. THE DEALER ACKNOWLEDGES THIS IS A DESIGN PROBLEM WITH THIS MODEL AND THAT TOYOTA IS AWARE BUT WILL DO NOTHING ABOUT IT. MY DAUGHTER WAS RECENTLY INJURED GETTING INTO THE REAR DOOR WHEN SHE SLIPPED. I LIVE IN FEAR THERE WILL BE A CAR ACCIDENT OR EMERGENCY WHERE MY CHILDREN WILL NOT BE ABLE TO EXIT THE VAN. PLEASE HELP ME WITH THIS PROBLEM. *TR

THE PASSENGER SIDE SLIDER DOOR HAS AGAIN FAILED ON OUR 2004 SIENNA. AFTER SEVERAL PROBLEMS WITH THE DOOR WHICH WERE REPAIRED UNDER WARRANTY, THE DOOR STOPPED WORKING ENTIRELY ABOUT TWO YEARS AGO. WE PAID TO HAVE THE DOOR MOTOR ASSEMBLY REPLACED. NOW THE DOOR ONCE AGAIN WILL NOT OPEN AT ALL, EVEN MANUALLY.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE, THE REAR SLIDING DOOR WOULD NOT HOLD IN PLACE. THE CABLE FOR THE DOOR WAS ALSO FRAYED. ALSO IN FREEZING COLD WEATHER, THE DOOR ON THE PASSENGER SIDE WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOUR TIMES IN REGARDS TO THE FAILURE, BUT THE CONTACT WAS NOT SURE IF THE VEHICLE WAS EVER REPAIRED AT THE DEALERSHIP. WHEN THE DEALER OPENED THE DOOR, HE NOTICED THAT IT WOULD NOT SHUT. THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO REPLACE THE DOOR MOTOR AND CABLE AT HER EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE AUTOMATIC SLIDING DOOR FAILED TO OPERATE IN AN OPEN OR CLOSE POSITION DURING ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL SEPARATE OCCASIONS. THE REPLACEMENT OF THE SLIDING DOOR SERVICE COST WAS $2,500. IN ADDITION, THE SLIDING DOOR HANDLES REQUIRED REPLACEMENT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.

UPON ARRIVAL AT A LOCAL BAKERY MY HUSBAND WAS ATTEMPTING TO EXIT FROM THE REAR DRIVER'S SIDE POWER DOOR IN OUR 2004 TOYOTA SIENNA WHEN THERE WAS A LOUD NOISE AND THE DOOR STOPPED MOVING AND ONLY OPENED A THIRD OF THE WAY. HE MANAGED TO SQUEEZE OUT AND CLOSE THE DOOR. UPON LOOKING AT THE DOOR WE CAME TO FIND THAT THERE IS A CABLE ON THE OUTSIDE OF THE VEHICLE THAT OPERATES THE DOOR AND IT WAS FRAYED AND WOULD NOT ALLOW THE DOOR TO OPEN ANYMORE THAN A THIRD OF THE WAY. AFTER SEEING THAT WE WALKED AROUND TO THE OTHER SIDE OF THE VEHICLE AND FOUND THAT THE CABLE FOR THE PASSENGER SIDE DOOR HAS THE COATING OFF OF IT AND COULD END UP DOING THE SAME THING. WE HAVE NOT YET GOTTEN ANY QUOTES BUT FROM LOOKING ONLINE IT'S GOING TO BE IN THE THOUSANDS. THANKFULLY AT THIS TIME I HAVE NO CHILDREN, BUT IF I DID, NOT BEING ABLE TO OPEN THE DOOR AND GET MY CHILD OUT SAFELY WOULD BE A MAJOR CONCERN. I LOVED TOYOTA UNTIL THIS HAPPENED TO MY VEHICLE AND COME TO FIND THERE ARE OTHER'S IN MY SHOES. I KNOW THAT BECAUSE OF THE MILEAGE ON MY CAR I WOULD NEVER SEE COMPENSATION, BUT I DO WANT TO VOICE MY SAFETY CONCERN WITH THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR ON THE VEHICLE DOES NOT WORK PROPERLY. THE DOOR GETS JAMMED AND WILL NOT CLOSE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET A NEW MOTOR FOR THE DOOR. THE DEALER STATED THE PROBLEM IS WITH THE CABLE BUT THE CONTACT WOULD HAVE TO GET A NEW MOTOR IN ORDER TO REPLACE THE CABLE. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE IS 160000.

POWER SLIDING DOOR ON DRIVER'S SIDE IS STUCK OPEN. NO WAY TO CLOSE IT MANUALLY. UNSAFE TO DRIVE. *TR