2004 Toyota Sienna STRUCTURE,LATCHES/LOCKS/LINKAGES

2004 TOYOTA SIENNA PASSENGER SIDE (POWER) DOOR REFUSES TO CLOSE; BROKEN DOOR CABLE. ALSO, THE DRIVER'S SIDE DOOR (MANUAL) HAS BEEN BROKEN FOR OVER 3 YRS; TOYOTA FIXED THIS 3 TIMES WHILE STILL UNDER WARRANTY BUT REFUSES TO FIX IT AGAIN DESPITE THE FACT THAT IT IS A DESIGN DEFECT SINCE IT KEEPS HAPPENING. *TR

2004 SIENNA, THE RIGHT SIDE SLIDING DOOR CABLE COATING IS BRAKING DOWN. THE DOOR IS NOT CLOSING PROPERLY AND IS HARD TO MOVE IN EITHER DIRECTION MANUALLY. STILL INVESTIGATING ISSUE TO SEE IF REPAIRS ARE POSSIBLE OR IF NEW ASSEMBLY WILL BE REQUIRED. CONCERNED ABOUT SAFETY OF DOOR OPERATION AS MANY OTHERS. WE HAVE STOPPED USING THAT DOOR AT THIS TIME. *TR

MY 04 SIENNA MINIVAN RIGHT POWER SLIDING DOOR FAILED OPEN. THE CABLE IN THE TRACK BELOW THE REAR WINDOW SEPARATED AND JAMMED THE MECHANISM IN THE REAR HINGE. THIS IS A SIGNIFICANT SAFETY PROBLEM. THE DESIGN OF THE POWER SLIDING DOOR IS FLAWED. THE CABLE APPEARS TO HAVE INADEQUATE PROTECTION FROM THE ENVIRONMENT. AFTER THE METAL CORE OF THE CABLE IS COMPROMISED, IT CAN FAIL IN A WAY TO JAM THE DOOR OPEN WHICH IS WHAT HAPPENED TO MY SIENNA. IF THE CABLE WERE TO BREAK COMPLETELY, THE DOOR WOULD MOVE UNRESTRAINED UNTIL FULL OPEN OR CLOSED. SIENNA MINIVANS WITH THIS DESIGN SHOULD BE RECALLED. THE POWER DOOR HAD ONLY HAD WHAT I CONSIDER NORMAL USAGE. IT'S A MINIVAN SO IT HAS TRANSPORTED KIDS WHICH REQUIRE SLIDING DOOR USAGE. I WAS FORTUNATE THAT MY DOOR FAILED OPEN AT HOME SO I WIFE AND KIDS DIDN'T HAVE TO DRIVE WITH THE DOOR OPEN. I HAD TO DRIVE TO THE DEALER WITH THE DOOR OPEN. IT IS INCONCEIVABLE THAT TOYOTA WOULD DESIGN A DOOR ACTUATION SYSTEM WHERE A SINGLE BROKEN CABLE REQUIRES THE ENTIRE POWER DOOR ASSEMBLY TO BE REPLACED. *TR

1. NO EVENTS LEAD TO THE FAILURE. 2. THE DRIVER'S SIDE REAR SLIDING DOOR CABLE AND MOTOR OF A 2004 TOYOTA SIENNA XLE LIMITED QUIT WORKING, BROKEN CABLE. NOW WE ARE UNABLE TO OPEN / CLOSE SLIDING DOOR ON DRIVER'S SIDE. 3. HAVING CABLE/MOTOR REPLACED EST COST $1000. *TR

CABLES ON BOTH REAR POWER SLIDING DOORS HAVE FRAYED AND SNAPPED. REPLACEMENT COST OF CABLE IS EXCESSIVE AT $2200 PER DOOR. *TR

DRIVER SIDE SLIDING DOOR CABLE FRAYED AND SNAPPED. *TR

SIENNA 2004 XLE POWER DOOR CABLE SNAPPED AND SLIDING DOOR WONT WORK. THOUGH CAR HAD BEEN SERVICED BY TOYOTA DEALER ALL THE TIME. *TR

2004 TOYOTA SIENNA XLE VAN DOOR CABLE/MOTOR BROKE. DOOR STUCK OPEN AND WERE NOT ABLE TO CLOSE MANUALLY. CAN'T DRIVE BECAUSE DOOR IS STUCK OPEN. ONLY WAY TO FIX IS CUT CABLE OR PAY $2000 TO TOYOTA TO FIX THE DOOR MOTOR. *TR

2004 TOYOTA SIENNA XLE AWD LIMITED WITH SECOND LEFT PASSENGER SLIDING DOOR FAILURE. PROBLEM FIRST OCCURRED IN SEP 2008 WITH DOOR STICKING WITH OPEN/CLOSE. REFERRED BY TOYOTA TO AUTO BODY SHOP IN NOV 2008 FOR REPAIR - MOTOR/HINGE REPLACED. FAILED AGAIN AFTER REPAIR AND REPAIRED 3/18/2009 BY REPLACING DOOR ASSEMBLY. NOW DOOR IS FROZEN AGAIN AND WILL NOT OPEN AUTOMATICALLY OR MANUALLY. *TR

THE PASSENGER SIDE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA OPENS HALF WAY AND THEN PRODUCE A HORRIBLE NOISE AS IF SOMETHING IS STUCK AND THEN TRIES TO GO BACK TO LATCH POSITION. *TR

PASSENGER SIDE, AUTOMATIC DOOR STOPPED WORKING. CAN NOT CLOSE THE DOOR COMPLETELY CAUSING A SAFETY HAZARD. WENT TO DEALER ... DEALER MENTIONED THERE IS A KNOWN ISSUE BUT THEY WILL FIX IT ONLY IF THE VEHICLE HAS LESS THAN 36K MILES ... PROBLEM WAS CAUSED DUE TO THE SLIDING DOOR MOTOR, CABLE ASSEMBLY AND HITCH WHICH HOLDS THE DOOR. DEALER'S ESTIMATE TO FIX THE PROBLEM $2000. *TR

2004 TOYOTA SIENNA. POWER SLIDING DOOR CABLE SNAPS. LEAVING DOOR UNABLE TO OPEN FULLY. TOYOTA DEALER SAYS PART IS $1200 DOLLARS AND 4.3 HOURS LABOR TO INSTALL. $1800 TO FIX. *TR

2004 TOYOTA SIENNA MINIVAN. TOYOTA HAS RECOGNIZED THAT THERE WAS A SAFETY ISSUE WITH THE DRIVER'S DOOR MECHANISM IN 2007 AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THE PROBLEM AND IT INCLUDED MY VEHICLE MODEL SPECIFICALLY. I HOWEVER, DID NOT GET ANY MAIL REGARDING THE ISSUE. THE ONLY TIME I WAS MADE AWARE OF IT IS WHEN I MENTIONED IT TO MY PERSONAL MECHANIC AND HE IS THE ONE THAT PRINTED THE LETTER FOR ME ON MAY 07, 2010 FROM AN INTERNET SITE. I TOOK MY CAR IN FOR REPAIR OF THE PROBLEM TODAY ON AUGUST 25, 2010 AND THE TOYOTA DEALERSHIP CHARLES MAUND TOYOTA IN AUSTIN TEXAS FAILED TO HONOR AND REPAIR THE PROBLEM ON TODAY'S DATE STATING BECAUSE OF SOME TECHNICALITY THEY WILL NOT HONOR THE REPAIR IT AT NO COST TO ME ANYMORE, AND DO NOT CONSIDER IT A SAFETY ISSUE ANYMORE. THE DOOR STILL HAS THE POTENTIAL OF BREAKING OFF , THE HINGES THAT HOLD IT ARE DEFECTIVE AND BROKEN AND MAKE A LOUD NOISE EVERY TIME ONE OPENS OR CLOSES THE DRIVER'S DOOR. IT IS ACTUALLY A TRUE SAFETY ISSUE IF THE DOOR FALLS OFF AND NO ONE CAN DRIVE THE VEHICLE. IT IS A MANUFACTURER'S DEFECT AND IT HAS TO BE REPAIRED AT NO COST TO THE CONSUMER EVEN IF IT IS OUT OF THIS ARBITRARY TIME FRAME THAT THE COMPANY HAD CREATED. THE MANUFACTURERS ARE RESPONSIBLE FOR THEIR WORK AND HONORING THEIR PRODUCTS' SAFETY. TOYOTA'S POSITION IS JUST UNACCEPTABLE TO CREATE THAT ARE UNSAFE AND NOT STAND BEHIND THEM AND REPAIR THEM WHEN NECESSARY. *TR

WE OWN A 2004 TOYOTA SIENNA XLE AND HAVE OWNED IT FOR 5 YEARS. LAST YEAR, OUR AUTOMATIC SLIDING DOOR (PASSENGER SIDE) CABLE SNAPPED, MAKING THE DOOR UNABLE TO OPEN AUTOMATICALLY. WE HAD BEEN USING IT JUST AS A MANUAL DOOR, AND HAVE RECENTLY BEEN HAVING PROBLEMS WITH BOTH SLIDING DOORS UNABLE TO OPEN AT ALL, EVEN MANUALLY. IT SEEMS TO HAVE SOMETHING TO DO WITH THE LOCKING MECHANISM. IT IS AS IF THE DOORS ARE STILL LOCKED EVEN THOUGH THEY ARE NOT. THIS IS A DANGEROUS PROBLEM, AND AFTER SOME RESEARCH I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, BUT RATHER THAT THIS IS AN INHERENT PROBLEM WITH THIS PARTICULAR VEHICLE. WITH SO MANY OWNERS HAVING THESE SAME PROBLEMS, I THINK TOYOTA SHOULD ISSUE A RECALL INSTEAD OF MAKING MONEY ON HAVING THEM HAVE TO FIX IT THEMSELVES. THEY ARE VERY COSTLY REPAIRS. *TR

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA BEGAN TO GET STUCK WHEN IN THE AUTOMATIC POSITION OVER A TWO MONTH PERIOD. THEN WE HAD AN INCIDENT WHERE THE DOOR WOULD NOT CLOSE. WE HAVE TAKEN THE MINIVAN TO A TOYOTA DEALER AND THEY HAVE SAID THE WHOLE MOTOR HAS TO BE REPLACED, WHICH IS $1700 INCLUDING LABOR. I AM NOW AWARE THAT THIS IS A COMMON PROBLEM FOR THAT YEAR'S MODEL, WHICH WOULD IMPLY THAT IT IS NOT JUST NORMAL WEAR AND TEAR, BUT A DEFECTIVE PART OR A DEFECTIVE DESIGN. GIVEN THE COST OF THE REPAIR WE HAVE DECIDED NOT TO HAVE THE PROBLEM FIXED, BUT WILL RATHER USE THE MINIVAN WITH ONLY ONE OPERATIONAL DOOR. *TR

HELLO, OUR 2004 TOYOTA SIENNA XLE DRIVER SIDE SLIDING DOOR WIRE SNAPPED DAY BEFORE YESTERDAY. I TOOK IT TO THE NEAR BY TOYOTA DEALER AND THEY TOLD ME THAT SINCE I AM OUT OF WARRANTY IT COST ME AROUND $2340. I DIDN'T EXPECT THIS FROM A WELL RATED AUTO COMPANY AND I AM NOT AT ALL HAPPY. I EVEN WENT THROUGH SOME WEBSITES WHERE THEY WROTE ABOUT THE SAME ISSUE. I AM VERY FRUSTRATED ABOUT THIS AND WOULD LIKE TO FILE A COMPLAINT. HOPE THE COMPANY UNDERSTAND THE ISSUE AND TRY TO FIX IT AND RESOLVE THE ISSUE BY FIXING THE EXISTING VEHICLES. *TR

WE PURCHASED THE NEW 2004 TOYOTA SIENNA ON OR ABOUT AUGUST OF 2004. IN ABOUT LATE SEPTEMBER OF 2009 I NOTICED A POPPING SOUND COMING FROM THE DRIVER'S DOOR WHEN OPENING AND CLOSING IT. IT BECAME PROGRESSIVELY WORSE IN THE FOLLOWING WEEKS. I CHECKED ON-LINE AND DISCOVERED IT TO BE A COMMON PROBLEM WITH OTHER 2004, 05, 06, 07 AND 08 SIENNAS. I HAD A 5 YEAR EXTENDED WARRANTY AND CALLED THE TOYOTA CUSTOMER SERVICE HERE IN HAWAII AND WAS TOLD THAT THE WARRANTY HAD EXPIRED SO THEY WERE NOT GOING TO DO ANYTHING. I ASKED IF TOYOTA FACTORY WELDS WERE ONLY GOOD FOR THE LIFE OF THE WARRANTY AND WAS NOT GIVEN AN ANSWER. I LATER DISCOVERED THAT A TECHNICAL SERVICE BULLETIN TSBNV003-07 WAS ISSUED BY TOYOTA BUT NOT A RECALL. THEY CLAIM THAT A NOTICE ABOUT THE PROBLEM WAS MAILED TO THE OWNERS BUT WE HAVE NEVER RECEIVED IT AND HAVE BEEN LIVING AT THE SAME ADDRESS FOR 18 YEARS. THE BROKEN PART IS AN ENGINEERING FLAW WITH THE DESIGN OF THE PLATE WELDED TO THE DOOR THAT CAUSES THE DOOR STRAP WELDS TO BREAK LOOSE IF THE BROKEN PART IS NOT REPLACED OR REPAIRED THE DOOR WILL SWING FREELY OPEN TO IT'S EXTREME AND CLOSE SUDDENLY WITHOUT RESTRICTION WHEN OPENING OR CLOSING THE DOOR. REPAIRS TYPICALLY COST AROUND $2,000.00 OUTSIDE OF WARRANTY WITH THE REPLACEMENT OF THE DRIVERS SIDE DOOR. RE-WELDING THE FAILURE POINTS IS NOT RECOMMENDED AS THEY ARE PRONE TO FAIL AGAIN SOONER THAN REPLACING THE DOOR. THIS FAILURE ALSO OCCURS ON THE PASSENGER DOOR. DUE TO THE COST OF THE REPAIR I HAVE MADE MY OWN MODIFICATIONS BY INSTALLING 3 NUTS AND BOLTS THROUGH THE DOOR INTO THE BROKEN PART, BUT HAVE NOTICED THAT THE PART HAS ABOUT A ONE INCH CRACKED DUE TO THE ORIGINAL POPPING OF THE WELDS. I HAVE YET TO HAVE THE CRACK WELDED, IF POSSIBLE. ALSO SEE THE FOLLOWING SITE FOR A BETTER DESCRIPTION AND UNDERSTANDING OF THIS AND OTHER SIMILAR PROBLEMS: HTTP://SITES.GOOGLE.COM/SITE/TOYOTASIENNADEFECTS/. *TR

REGARDING A 2004 TOYOTA SIENNA XLE. SLIDING DOOR ON DRIVER SIDE DOOR WILL NOT OPEN PROPERLY. SLIDING DOOR CABLE SNAPPED UNDER NORMAL USAGE -- OPENED THE DOOR UP THIS MORNING AND IT SNAPPED. TOYOTA HAS TSB EL004-004 FOR THE ISSUE, BUT NO RECALL. THE TSB IS VALID FOR 3 YRS/36K MILES. MY VEHICLE HAS OVER 100K MILES. CALLED TOYOTA CUSTOMER SUPPORT AND RECORDED A COMPLAINT. TOYOTA WILL NOT OFFER AN FINANCIAL ASSISTANCE FOR THIS REPAIR WHICH WILL COST $1500-2000. *TR

I HAVE A 2004 TOYOTA SIENNA (LE), BOTH MY SLIDING DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE, I CONTACTED THE DEALER AND THEY SAID THEY COULD FIX THE PROBLEM FOR APPROXIMATELY $2200. THIS IS A SERIOUS SAFETY CONCERN OF MINE AND I NEED TO KNOW IF THEIR IS ANY TYPE OF RECALL ON THE ON THE SLIDING DOORS, OR WHAT COURSE OF ACTION CAN I TAKE BESIDES PAYING THE DEALER $2200 TO CORRECT THIS PROBLEM. I'VE READ ONLINE NUMEROUS COMPLAINTS ON THIS SIMILAR SITUATION WITH THESE SLIDING DOORS, AND THE DEALERS ARE TELLING ITS CUSTOMERS THE SAME THING AS THEY TOLD ME. AGAIN, I PERSONALLY FEEL THIS IS A SERIOUS SAFETY CONCERN FOR A LIFE WHEN YOU CANNOT OPEN THESE DOORS TO SAFETY. *TR

2004 SIENNA LE PASSENGER SIDE POWER SLIDING DOOR. CABLE WHICH PULLS DOOR OPEN HAS SNAP. DOOR IS NO LONGER OPERABLE. IT CANNOT BE OPENED EITHER ELECTRONICALLY OR MANUALLY. POSES HAZARD AS OCCUPANTS CANNOT EXIT OUT ONTO CURBSIDE. *TR

OUR 2004 TOYOTA SIENNA XLE, POWER SLIDING DOORS WILL NOT OPEN, OR LATCH CLOSED ALL THE WAY. IT OCCURRED DURING A COLD SPELL IN OUR AREA, AND WE HAVEN'T BEEN ABLE TO FIX IT YET. IT IS A SAFETY HAZARD, AND EXTREMELY DIFFICULT TO GET MY INFANT AND MY OTHER CHILDREN IN AND OUT OF THE VAN WHEN BOTH DOORS WON'T OPEN. NEITHER WILL OPEN WITH THE POWER BUTTONS IN THE CAR, THE BUTTONS ON OUR KEYS, OR MANUALLY. THERE HAS BEEN NO WAY TO GET THEM OPEN, AND SINCE THEY AREN'T LATCHED CLOSED, THE VAN CAN'T BE LOCKED, AND WHEN I DRIVE IT CONTINUOUSLY BEEPS, ALERTING ME TO THE "OPEN" DOORS WHILE I AM DRIVING. ONCE AGAIN, I WOULD LIKE TO EMPHASIZE HOW UNSAFE THIS IS, AS IF THERE WAS AN EMERGENCY, THERE WOULD BE NO QUICK WAY THAT I, OR ANY EMERGENCY PERSONNEL COULD GET ANY PASSENGERS OUT OF THE BACK SEATS QUICKLY AND EFFICIENTLY. APPARENTLY IT COSTS MORE THAN $1200 PER DOOR FOR THE DEALER TO FIX THE PROBLEM. *TR

MY 2004 TOYOTA SIENNA MINIVAN SLIDING DOOR FREEZE SHUT OR PARTIALLY OPEN. SOMETIMES I CAN NOT GET THE DOORS OPEN TO GET MY KIDS IN OR OUT IN FREEZING WEATHER. ALSO, THEY FREEZE PARTIALLY OPEN AND WON'T SAFELY LOCK!! *TR

2004 TOYOTA SIENNA AUTOMATIC PASSENGER SIDE SLIDING DOOR STOPPED WORKING AND WOULDN'T SHUT. THIS DOOR ALSO CAME OPEN WITHOUT WARNING, PRESENTING A SAFETY HAZARD TO CHILDREN RIDING IN CAR. *TR

2004 TOYOTA SIENNA. THE LOCK ON THE POWER SLIDING DOOR HAS FAILED AND WE ARE UNABLE TO UNLOCK OR OPEN THE DOOR. IT CAN NOT BE USED TO EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY AS THE DOOR IS BASICALLY NON-FUNCTIONAL. *TR

2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR CABLE BROKE AND DOOR CAN NOT OPEN ANYMORE. *TR