2008 Toyota Sienna Structure

REAR POWER SLIDING DOOR ISSUES. HARD TO OPEN AND CLOSE TOYOTA HAS CSP THAT ONLY COMPLETELY COVERS THE ISSUES TO YEAR 2007 BUT 2008-2010 THE CABLE ASSEMBLY IS EXCLUDED. THESE MODELS AND YEARS ARE HAVING THE SAME PROBLEM I DON'T UNDERSTAND WHY IT'S ONLY PARTIALLY COVERED.

IN VERY COLD WEATHER (APPROXIMATELY 20 DEGREES OR COLDER), THE AUTOMATIC TAILGATE ON THE BACK OF THE MINIVAN MALFUNCTIONS WHILE PARKED. IT WILL GO UP BUT AS SOON AS IT GETS TO THE FULL OPEN POSITION, IT COMES BACK DOWN AND WILL NOT STOP, EVEN IF YOU HAVE YOUR HAND OR BODY IN THE PATH OF THE TAILGATE DOOR. THIS HAS HAPPENED TO ME NUMEROUS TIMES OVER THE LAST SEVEN YEARS (THE LAST TIME BEING ON THE EVENING OF 2/12/16 IN BLOOMINGTON IL) AND THE FIRST TIME I BARELY WAS ABLE TO PULL BACK BEFORE THE TAILGATE WOULD HAVE CRUSHED ME. IN SUMMARY, THE TAILGATE DOOR MALFUNCTIONS IN VERY COLD WEATHER (AS IT WON'T STAY OPEN) AND IT APPEARS THE SENSOR THAT DETECTS SOMETHING IN THE PATH OF THE TAILGATE DOOR ALSO IS MALFUNCTIONING SINCE IT WILL NOT STOP IF SOMETHING IS IN ITS PATH. I HAVE SUBMITTED THIS TO TOYOTA VIA OCCASIONAL USER PANEL EMAIL SURVEYS THEY SEND, BUT I DON'T KNOW IF THEY ARE LOOKING INTO IT. THIS NEEDS TO BE INVESTIGATED BEFORE SOMEONE GETS CRUSHED, INJURED, OR KILLED.

POWER SLIDING DOORS HAVE A COMMON PROBLEM OF THE CABLE BREAKING AND THE POWER SLIDING FEATURE STOPS WORKING. THE DOOR CAN STILL BE USED IN MANUAL OPERATION, WHICH IS JUST AN INCONVENIENCE. THE POWER REAR LATCH IS A SAFETY ISSUE AS THE DOOR CAN SUDDENLY OPEN WHILE DRIVING, OR OTHER TIMES REMAIN LOCKED SO AS THE DOOR CANNOT BE OPENED. THIS PROBLEM IS COMPOUNDED WHEN BOTH DOORS ARE AFFECTED, AND I HAVE HAD MULTIPLE REPAIRS DONE TO BOTH DOORS TO A POINT WHERE I CANNOT KEEP UP WITH THE FREQUENCY OF HOW OFTEN THE DOORS FAIL. TO SUMMARIZE, POWER SLIDING FUNCTION GRANTED IS A LUXURY THOUGH AN EXPENSIVE ONE WHEN TOYOTA DOES NOT WARRANTEE THE REPAIR. THE LATCHING PROBLEM IS MOST CERTAINLY A SAFEY ISSUE AS THE DOORS EITHER DO NOT STAY CLOSED, OR ARE STUCK SHUT FORCING THE REAR PASSENGERS TO CLIMB OVER THE FRONT SEAT TO EXIT THE VEHICLE. IMAGINE WHAT WOULD HAPPEN IN AN EMERGENCY.

THE DOOR CHECK ON THE DRIVER SIDE BREAKS PREMATURELY. EACH TIME I OPEN THE DOOR, IT CLACKS. INSTEAD OF HOLDING THE DOOR IN POSITION WHICH IS DESIGNED TO DO, IT MOVES AND SOMETIMES IT CAN BE DANGEROUS.

THE PASSENGER SIDE OF THE POWERED SLIDING DOOR STUCK OPEN DURING A COLD WINTER NIGHT AND WE WERE LUCKY WE WERE AT THE PARKING LOT NOT ON HIGHWAY FOR AN EMERGENCY STOP (WHICH IS POSSIBLE WITH TWO LITTLE ONES ON BOARD SOMETIMES). WE DID A LITTLE RESEARCH AND FOUND OUT THAT THIS IS DUE TO AN KNOWN FAULTY SLIDING CABLE ASSEMBLY AND TOYOTA ALREADY HAD A A CUSTOMER SUPPORT PROGRAM WHICH EXTENDS THE WARRANTY OF THE CABLE ASSEMBLY FOR MODEL YEARS OF 2004 TO 2007. UNFORTUNATELY, OUR CAR IS 2008 AND THE LOCAL DEALER ASKED FOR $2000 TO CHANGE THE CABLE ASSEMBLY. SINCE THIS ISSUE IS THE SAME AS THE PREVIOUS MODEL YEARS FOR THE SECOND GENERATION SIENNA, THIS SHOULD HAVE BEEN COVERED BY THE SAME PROGRAM. DUE TO THE POTENTIAL RISK OF DOOR STUCK OPEN ON HIGHWAY DURING EMERGENCY STOP, TOYOTA SHOULD HAVE INCLUDED THIS AS A RECALL CAMPAIGN.

WHEN OPENING DRIVER SIDE DOOR, 2 LOUD CLICKING/POPPING NOISES OCCUR. FROM WHAT I HAVE GATHERED, IT IS A FAULTY DOOR CHECK.

THE CABLE FOR THE PASSENGER SIDE POWER SLIDING DOOR BROKE WHEN THE DOOR WAS CLOSING.

THE POWER SLIDING DOORS MECHANISM BROKE AND I WAS AVAILABLE TO OPEN THE DOOR, WAS PARKED.

POWER SLIDING DOOR CABLE GOT RUSTED AND SNAPPED. JAMMED THE DOOR. TOYOTA COVERS THE DOOR LATCH BUT NOT THE CABLE. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS TRYING TO OPEN THE TAILGATE, THE LOCK (RUBBER LAYER) FELT SQUISHY AND I SAW SOME BLACK RUBBERY DEPOSIT ON MY FINGERS. SAME THING EVERY SUMMER. IN 2013 AND 2014 DECEMBER, NOTICED THAT IT'D TAKE SIGNIFICANT EFFORT TO OPEN THE TAILGATE IN THE MIDDLE OF WINTER. AND NOW, IN JANUARY 2015, IT JUST DOESN'T OPEN. THE RUBBERY AREA IS EXTREMELY HARD AND IT CAN'T BE PRESSED TO TRIGGER THE TAILGATE UNLOCKING MECHANISM. I HEARD THAT IT'S A COMMON PROBLEM WITH TOYOTA SIENNAS. WOULD APPRECIATE NHTSA TO LOOK AT THIS. *TR

THE DRIVER SIDE PASSENGER SLIDING DOOR WOULD NOT LOCK OPEN. I WAS ON A SLIGHT DECLINE. MY DAUGHTER WAS GETTING OUT OF THE CAR AND THE SLIDING DOOR WAS PUSHED OPEN BUT DID NOT LOCK AND SLID BACK AND SLAMMED INTO MY DAUGHTERS HAND. WHEN TRYING TO RE-OPEN THE SLIDING DOOR, IT WOULD NOT LOCK OPEN, IT WOULD CONTINUE TO SLIDE FORWARD. SINCE THAT DAY, THE PROBLEM HAS PERSISTED SPORADICALLY. THE VEHICLE CAN BE ON A FLAT SURFACE, INCLINE, DECLINE ETC, IT DOES NOT SEEM TO MATTER. EACH TIME WHEN THE DOOR IS SLID OPEN IT, THE LOCKING MECHANISM IS NOT WORKING. THE DOOR WILL NOT STAY OPEN. THE VEHICLE WAS BROUGHT TO THE DEALERSHIP IN JULY 2011 AND I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM, SO IT WAS NOT FIXED. THE PROBLEM CONTINUED. IN 2013 I RECEIVED A VOLUNTARY RECALL NOTICE ON THE NON-POWER SLIDING DOORS WERE NOT LOCKING SHUT AND COULD OPEN DURING OPERATION (WHICH WAS ALSO HAPPENING WITH MY VEHICLE) SO I BROUGHT THE VEHICLE TO ANOTHER DEALERSHIP IN OCTOBER 2013 AND ASKED FOR THEM TO FIX THE DOOR SINCE I WAS HAVING BOTH THE RECALL PROBLEM AND THE OTHER PROBLEM. THAT DEALERSHIP STATED THEY COULD NOT DUPLICATE THE PROBLEM AND THEY "GREASED" THE MECHANISM. THAT DID NOT RESOLVE THE ISSUE AND IT WAS INCREASINGLY HAPPENING. IN SEPTEMBER 2014 I BROUGHT THE VEHICLE BACK TO THE ORIGINAL DEALERSHIP AND ASKED FOR THE VEHICLE TO BE REPAIRED OR THE MECHANISM REPLACED. I STATED I WAS CONCERNED FOR THE SAFETY OF MY 3 YEAR OLD SON WHO GOES IN AND OUT OF THE DOOR AND I DID NOT WANT THE DOOR TO SLAM INTO HIS HAND OR HEAD AND CAUSE SERIOUS INJURY. I HAD TAKEN VIDEO DURING ONE OF THE TIMES THAT THE DOOR WAS MALFUNCTIONING. I SHOWED IT TO THE SERVICE REP HOPING IT WOULD HELP WITH THE PROBLEM. AGAIN, THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM AND IT WENT UNREPAIRED. THE PROBLEM HAS CONTINUED AND IT WILL ONLY BE A MATTER OF TIME THAT IT WILL CAUSE SERIOUS INJURY. *TR

I PRESSED THE BUTTON TO OPEN THE AUTOMATIC REAR PASSENGER SLIDING DOOR TO PUT IN A SHOPPING BAG AFTER LEAVING A STORE. THE DOOR OPEN, THEN WHEN I PRESSED TO CLOSE THE DOOR, IT STARTED TO CLOSE BUMPED AND CLANKED AND REOPENED AND WOULD NOT CLOSE. I HAD TO DRIVE THE 16 MILES HOME WITH THE DOOR OPEN. I TOOK IT TO CHATHAM PARKWAY TOYOTA IN SAVANNAH, GA WHO INSPECTED IT AND HAD ME RETRIEVE IT TO TAKE TO A COLLISION CENTER FOR REPAIR. THEY WOULDN'T TOUCH IT AND TOLD ME TO TAKE IT BACK TO THE DEALER. I TOOK IT TO SAVANNAH TOYOTA WHO REPAIRED IT AT A COST OF OVER $1400 TO REPLACE THE REAR SLIDER ASSEMBLY AND CABLE ASSEMBLY. THEY ALSO ADVISED ME THAT THE REAR MAIN SEAL AND SUB OIL PAN GASKET NEEDED TO BE REPLACED, I CHECKED ONLINE TO SEE IF THIS WAS A RECALL FOR ANY REASON AFTER HEARING OF THAT OTHER'S HAD EXPERIENCED THIS PROBLEM. THIS IS A DOCUMENTED PROBLEM WITH TOYOTA WITH A WARRANTY OR RECALL FOR MODEL YEARS UP TO 2007. I CALLED TOYOTA ON OCTOBER 17TH TO ASK ABOUT A REIMBURSEMENT SINCE THE PROBLEM IS STILL AN EXISTING ONE WITH MY 2008. OBVIOUSLY THE PROBLEM HAS NOT BEEN CORRECTED OR MY VAN WAS BUILT USING PRIOR YEARS PARTS. THEY TOLD ME MY VAN WAS NOT PART OF THE WARRANTY EVEN THOUGH IT IS THE EXACT SAME PROBLEM AS PREVIOUS YEARS. THEY OFFERED ME $1000 THAT CAN BE USED ON ANOTHER REPAIR WHICH I WILL NEED TO PAY OUT OF POCKET THEN ASK FOR REIMBURSEMENT. I DO NEED THAT TO HELP PAY THE $2400 REPAIR FOR THE REAL MAIN SEAL REPAIR. THE MALFUNCTIONING REAR SLIDING DOOR IS A SAFETY CONCERN ESPECIALLY IF THERE ARE CHILDREN IN THE REAR SEATS. TOYOTA NEEDS TO EXTEND THIS WARRANTY BECAUSE THEY HAVE NOT FIXED THIS PROBLEM. I HAVE GRANDCHILDREN, AND A CHILD COULD UNHOOK THEIR SEAT BELT WITH THE DOOR OPEN AND FALL OUT IN TRAFFIC. I WAS ALSO EXPOSED TO A POSSIBLE CARJACKING WITH NO PROTECTION. TOYOTA NEED TO TAKE OWNERSHIP OF THIS FOR THE SAFETY OF THEIR LOYAL CUSTOMERS. *TR

THE DASHBOARD IS STICKY AND PRODUCES A GLARE. IT GETS STICKIER WHEN IT'S HOT. THE SUN SEEMS TO BE MELTING IT. IT CAUSES A GLARE WHILE YOU'RE DRIVING THAT IS DANGEROUS. I HAVE RESEARCHED THIS AND IT IS HAPPENING TO OTHER TOYOTA DASHBOARDS PRE 2009, ESPECIALLY IN THE STATE OF FLORIDA, WHICH IS WHERE WE LIVE. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. THANK YOU. *TR

BOTH SLIDING DOORS ARE NOT WORKING PROPERLY. THEY DO NOT LATCH AND STAY CLOSED. BOTH DOOR HAVE OPENED WHILE VEHICLE WAS IN MOTION. BACK POWER SLIDING DOOR HAS OPENED WHILE THE VEHICLE WAS BEING DRIVEN AT LEAST 10 TIMES. THE BACK NON-POWER SLIDING DOOR IS NOT WORKING EITHER. HOWEVER, THIS ONE WE DO NOT USE AND IT HAS STAYED CLOSED MOST OF THE TIME. IT HAS ONLY OPENED 3 TIMES WHILE DRIVING. THIS IS AN EXTREME DANGER. TOYOTA IS ONLY COVERING PART OF THE COST TO REPAIR BUT I WAS PAST THE 120,000 MILES WHEN MY PROBLEM BEGAN. SO WE ARE LEFT FOOTING THE BILL ON A DEFECT OF TOYOTA'S DOING. I FEEL THIS IS OUTRAGEOUS BECAUSE IT IS A HUGE SAFETY CONCERN. *TR

POWER DOOR OPENED PART WAYS AND WOULD NOT SHUT. HAD TO DRIVE TO MECHANIC WITH DOOR PARTIALLY OPEN AND HE HAD TO FORCE IT SHUT. TOYOTA MECHANIC SAID IT WAS A KNOW CABLE PROBLEM WITH THE DOOR MOTOR, BUT TOYOTA HAS NOT ISSUED A RECALL YET. *TR

MY DASHBOARD IS MELTING AND CRACKING. IT IS STICKY AND IMPOSSIBLE TO CLEAN. OVER THE LAST FEW MONTHS, IT'S ALSO CRACKING ON THE FRONT EDGES, BOTH ON THE DRIVER'S AND PASSENGER'S SIDE. *TR

BOUGHT THIS VEHICLE USED FROM A DEALER ON 5/10/2014. NOTICED "STICKINESS" ON THE ENTIRE TOP OF DASHBOARD. THOUGHT IT COULD BE CLEANED OR WASHED OFF. IT NEVER CAME OFF. SAW IN THE MEDIA THAT THIS IS A PROBLEM WITH TOYOTA DASHES-MELTED DASHBOARDS, STICKY AND CAN SCRAPE SURFACE OFF WITH YOUR FINGERNAIL. THERE IS A SHINY GLARE TO THE DASHBOARD. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 8/29/14*CN UPDATED 09/17/2014 *JS

WHILE PARKED IN MY DRIVEWAY AND SEATED IN THE DRIVERS' SEAT, I ACTIVATED THE REAR LIFT-GATE VIA THE CENTER ROOF CONSOLE BUTTON. I EXITED THE DRIVERS' SIDE DOOR AND PROCEEDED TOWARD THE REAR OF THE VEHICLE. AT THIS TIME THE LIFT-GATE WAS STILL RISING, AND TO ALL OBSERVANCE, ACTING NORMALLY. AS I GOT TO THE REAR OF THE VEHICLE THE DOOR WAS ALMOST AT ITS APEX. WHILE STANDING OUTSIDE THE VEHICLE, I BENT DOWN TO GET SOMETHING OUT OF THE REAR CARGO AREA. I HAVE DONE THIS HUNDREDS OF TIMES WITH NO CONCERN BECAUSE THE LIFT-GATE IS DESIGNED TO STAY OPEN ONCE IT REACHES THE TOP OF ITS OPENING CYCLE. AS I STOOD UP TO LEAVE THE AREA OF THE VEHICLE, THE LIFT-GATE CAME DOWN WITHOUT WARNING OR ACTIVATION ON MY PART AND HIT ME ON MY HEAD AND SHOULDER. I HAD NOT PULLED DOWN ON THE MANUALLY RETRACTION HANDLE ON THE INSIDE OF THE LIFT-GATE AND NO ONE HAD ACTIVATED THE BUTTON INSIDE THE VEHICLE AT THE CONSOLE. AFTER TENDING TO MY BLEEDING HEAD AND SORE SHOULDER, I RETURNED TO THE VEHICLE TO TRY AND DUPLICATE THE EVENT. I AM ABLE TO DUPLICATE THE EVENT EACH TIME THE LIFT-GATE IS ACTIVATED. IT DOES NOT MATTER WHETHER THE LIFT-GATE IS ACTIVATED BY THE REMOTE CONTROL FOB, THE CONSOLE, OR THE MANUAL LEVER ON THE DOOR. ANY TIME THE DOOR IS OPENED, IT REACHES ITS APEX AND AUTOMATICALLY AND IMMEDIATELY RETRACTS DOWN TO THE CLOSED POSITION. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE AND THEY TOLD ME THAT SINCE MY WARRANTY HAS ENDED, I WOULD NEED TO PAY A "DIAGNOSTIC FEE" OF $118/HOUR. I THOUGHT THIS WAS UNFAIR SO I CONTACTED THE MANUFACTURER'S CUSTOMER RELATIONS DEPARTMENT. I WAS ALSO TOLD THAT SINCE THERE WERE NOT RECALLS ON THIS PART OF THIS VEHICLE, THEY "COULD NOT HELP WITH THE REPAIRS." AFTER ENCOUNTERING MY SECOND DEAD-END FOR ASSISTANCE, I DID A SIMPLE GOOGLE SEARCH TO SEE IF ANYONE ELSE HAS HAD THIS PROBLEM. HUNDREDS HAVE, WHICH IS WHY I DECIDED TO CONTACT NHTSA. UPDATED 08/21/14*LJ UPDATED 5/22/2015 *JS

APPROXIMATELY SIX (6) MONTHS AGO, I STARTED TO NOTICE MY DASHBOARD GETTING STICKY WHEN THE SUN BEATS DOWN ON IT. IT STARTED IN A SMALL AREA OF THE DASHBOARD ABOUT THE SIZE OF A QUARTER, BUT NOW APPEARS TO SPREADING. I HAVE CONTACTED THE TOYOTA DEALERSHIP THAT I PURCHASED THE VEHICLE FROM AND THEY CLAIM THAT THEY HAVE NEVER HEARD OF SUCH A CONDITION. AFTER DOING SOME RESEARCH ON THE WEB, I FOUND THE FOLLOWING NEWS SEGMENT THAT POINTEDLY IDENTIFIES THE EXACT PROBLEM THAT I AM HAVING: HTTP://WWW.WPTV.COM/MONEY/CONSUMER/TOYOTA-DEALER-CALLS-MELTING-DASHBOARDS-A-DEFECTIVE-PRODUCT-AND-WANTS-AUTO-MAKERS-TO-PAY-FOR-REPAIRS I AM NOT CERTAIN WHAT CAN BE DONE, HOWEVER IN MY OPINION THERE SHOULD BE A FACTORY REGARDING ON THIS EXTREMELY HAZARDOUS CONDITION. PLEASE LOOK INTO THIS MATTER AND ADVISE. THANK YOU FOR YOUR CONSIDERATION AND PROMPT ATTENTION TO THIS IMPORTANT MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE AUTOMATIC SLIDING DOOR CABLE CAME LOOSE, CAUSING THE DOOR TO GET STUCK AND FURTHER DAMAGE THE CABLE. THIS FLAW IS NOTED IN A RECALL FOR 2004-2007 MODELS, BUT WE BELIEVE IT SHOULD BE INCLUDED IN THE 2008 MODELS, AS WELL. *TT

THE DASHBOARD SEEMS TO BE MELTING, IS STICKY AND IS CRACKED IN SEVERAL PLACES. *TR

MY 2008 TOYOTA SIENNA HAS POWER REAR SLIDING DOORS. WHILE THE DRIVER SIDE REAR DOOR WAS OPENING, THE CABLE FOR THE DOOR MECHANISM SNAPPED AND WOULD NOT CLOSE COMPLETELY. AFTER INVESTIGATING THE SITUATION, THE BROKEN CABLE WAS JAMMED IN THE DOOR MECHANISM, PREVENTING THE DOOR FROM CLOSING. AS A RESULT, THE DOOR NOW DOES NOT FULLY OPEN, AND WILL NOT HOLD IN THE OPEN POSITION. IF PARKED ON A HILL, THE DOOR WILL CLOSE IF NOT HELD OPEN. LOOKING AT THE CABLE, THE PLASTIC SHEATHING AROUND THE CABLE HAD MANY CRACKS CAUSING THE CABLE ITSELF TO RUST AND FAIL. THE PASSENGER SIDE DOOR CABLE HAS SIMILAR CRACKS BUT HAS NOT FAILED YET. I BROUGHT THE VEHICLE TO OUR LOCAL TOYOTA DEALER. THEY MENTIONED THIS CABLE FAILURE WAS A KNOWN PROBLEM AND PREVIOUS MODEL YEARS WERE COVERED UNDER AN EXTENDED WARRANTY PROGRAM. HOWEVER, THE 2008 MODEL YEAR WAS NOT COVERED. *TR

MY TOYOTA 2008 SIENNA LE PASSENGER AUTOMATIC SLIDING DOOR WON'T CLOSED AND OPENED COMPLETELY. I'VE EXPERIENCED AN INTERMITTENT JAMMED WITH THIS DOOR FOR THE PAST 3 DAYS. AS A TEMPORARY FIX, I NEED TO GET OUT FROM THE CAR TO HELP THE DOOR IN CLOSING AND OPENING IT BECAUSE THE BUTTON INSIDE THE CAR AND EVEN THE REMOTE(HAS NEW BATTERY INSTALLED) WON'T DO THE WORK . ONE DAY, WHEN DRIVING MY KIDS TO SCHOOL. AS I MADE A LEFT TURN, I HEARD AN AUDIBLE NOISE/ALARM AND WE WERE SURPRISED AND TRIED TO FIGURE OUT WHERE THE SOUND CAME FROM UNTIL MY KIDS TOLD ME THAT THE DOOR IS PARTIALLY OPEN WHILE DRIVING. I PULLED OVER AND TEMPORARY CLOSE THE DOOR. I MANAGED TO GO BACK HOME AND STILL WITH THE ALARM ON AND THEN RE-PUSHED HARDER TO MAKE THE DOOR COMPLETELY CLOSED. THAT WAS SCARY BECAUSE MY KIDS WERE SITTING IN 2ND ROW. TO ADDRESS THIS PROBLEM. ON SAME DAY, I RUSHED MY CAR TO TOYOTA DEALERSHIP AND THE REPRESENTATIVE TOLD ME THAT CABLE ASSEMBLY IS BROKEN AND NEED TO REPLACE ALL PARTS BUT MUST PAY $1700 + TAX BECAUSE THE ISSUE WAS THE POWER SLIDING DOOR CABLE ASSEMBLY ALTHOUGH MY CAR HAS VERY LOW MILEAGE 30, 312 MILES (SITTING MOST OF THE TIME INSIDE THE GARAGE) AND STILL NOT COVERED BY TOYOTA WARRANTY ENHANCE PROGRAM FOR REAR SLIDING DOOR CABLE. THIS IS VERY FRUSTRATING AND ADDING INSULT TO INJURY, I WAS TOLD THAT I'M NOT THE ONLY ONE HAD THIS PROBLEM. *TR