141 complaints reported

2011 Toyota Sienna Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
141
Crashes
10
Fires
0
Injuries
6

Complaint Timeline

Chronological view of owner reports

May 2016

TAKATA RECALL:NOTHING HAPPENED YET OTHER THAN I NEEDED THIS CAR TO TRANSPORT MY ELDERLY MOTHER WHO HAS HEATLH ISSUES AND IS BECAME VERY INCONVINIENT NOW. I COULD NO LONGER RISK TO PUT HER ON FRONT SEAT WHICH DECEIVE THE PURPOSE OF HAVING THIS VAN. I CONTACTED TOYOTA AND THEY HAD NO EXPECTATION DATE FOR REMEDY. I REALLY DON'T KNOW WHAT TO DO AT THIS POINT. I CAN NOT AFFORD TO JUST GO OUT AND GET A NEW VAN.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
May 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Apr 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE WARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2016
Apr 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Mar 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2016
Feb 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
Feb 2016

"TAKATA RECALL" ' WE RECEIVED NOTICE THAT OUR 2011 TOYOTA SIENNA WAS SUBJECT TO RECALL IN JULY 2016. THE NOTICE TOLD US WE SHOULD NOT HAVE ANYBODY RIDE IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 6 AND THIS IS A HIGHLY IMPRACTICAL RESTRICTION. I CONTACTED TOYOTA AT 1-800-331-4331 ON JULY 20, 2016 AND TALKED WITH TOYOTA REP AARON TO GET INFORMATION ABOUT REPLACING OUR PASSENGER AIRBAG. LATER THAT DAY OR THE NEXT, MY HUSBAND SPOKE TO TOYOTA REP CHRISTINA C AT EXTENSION 73868. SHE REFUSED TO TELL HIM HER LAST NAME. SHE TOLD US OUR FILE NUMBER WAS 1607202114. CHRISTINA SUGGESTED ORALLY IT WAS SAFE TO RIDE IN THE PASSENGER SEAT, BUT REFUSED TO SAY SO IN WRITING. NEITHER AARON NOR CHRISTINA COULD TELL US WHEN OUR AIRBAG WOULD BE FIXED, AND BOTH SAID THEY WOULD HAVE A SUPERVISOR CALL US. IN BOTH CASES A SUPERVISOR DID NOT CALL US. CHRISTINA OFFERED A LOANER VEHICLE, BUT IT WOULD BE A SMALL COMPACT CAR, WHICH COULD NOT TRANSPORT OUR FAMILY. WE SPENT THE LAST 2+ MONTHS NOT USING THE FRONT PASSENGER SEAT OF OUR VEHICLE. I CALLED AGAIN ON SEPTEMBER 30, 2016 AND SPOKE WITH TOYOTA REPS BERTHA AND SYREETA. SINCE THE CAR IS NOW SIX YEARS OLD AND HAS BEEN IN HOT AND HUMID SOUTH CAROLINA, AND THEREFORE NOW LIKELY SUBJECT TO MATERIAL DETERIORATION, WE DEMANDED TOYOTA INSTALL A REPLACEMENT AIRBAG RIGHT AWAY. TOYOTA REFUSED TO ADDRESS THE PROBLEM AT THIS TIME. AGAIN, I WAS TOLD I COULD SURRENDER OUR VAN AND GET A LOANER CAR THAT COULD NOT FIT MY FAMILY OF 6. THIS RECALL HAS BEEN SINCE MAY OF 2016. AS OF SEPTEMBER 30, 2016, TOYOTA HAS NO IDEA WHEN THIS SITUATION WILL BE REMEDIED. THIS IS UNACCEPTABLE. TOYOTA SHOULD PROMPTLY REPAIR OUR VEHICLE OR IN THE ALTERNATIVE PROVIDE A COMPARABLE SUBSTITUTE VEHICLE WHILE THEY SORT THINGS OUT. WE SHOULD NOT BE EXPOSED TO FURTHER DANGER WHILE TOYOTA FIGURES OUT THE ABSOLUTE CHEAPEST WAY TO OBTAIN AIRBAGS FROM TAKATA.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Feb 2016

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Jan 2016

RECALL # 16V340 RECALL DATE: MAY 23, 2016 MANUFACTURER RECALL NUMBER: G1P MANUFACTURER RECALL NUMBER: STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE IS A BUYBACK PROGRAM AN OPTION AT THIS POINT? WE CAN'T USE OUR FRONT SEAT!

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Jan 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
Nov 2014 Crash Injury

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TURNING AT UNKNOWN SPEEDS, ANOTHER VEHICLE CRASHED INTO THE VEHICLE'S LEFT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER REAR PASSENGER SUSTAINED BROKEN RIBS AND BRUISES TO THE LEFT LEG. THE PASSENGER IN THE THIRD ROW SUSTAINED A BLACK EYE AND BRUISES TO THE FACE. THE DRIVER SUSTAINED ARM AND LEG INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 27,000.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2014
Sep 2013

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE ELECTRICAL SYSTEM MAY HAVE BEEN COMPROMISED DURING CONVERTING THE VEHICLE INTO ONE SUITED FOR PERSON'S WITH DISABILITIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 3,550.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2012
Aug 2013

THE AIR BAG WARNING LIGHT CAME ON. I TOOK IT TO THE DEALER. THEY SAID THE AIRBAG DOESN'T NOT WORK NOW AND THEY ARE BLAMING IN ON A WIRING ISSUE, NOT AN AIR BAG ISSUE. THEY WANT ME TO PAY $220 TO INSTALL A NEW SPIRAL CABLE, BUT GIVE ME THE PART FOR FREE. THIS DOESN'T MAKE SENSE. THE TOYOTA TACOMA TRUCKS HAD THE SAME ISSUE AND THEY HAD A RECALL. *TR

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2013
Aug 2012 Crash Injury

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS INJURED AND THE VEHICLE WAS DESTROYED. THE INSURANCE COMPANY TOOK THE VEHICLE BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE AIR BAG FAILURE. THE CONTACT STATED THAT A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 46,000.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2012
Nov 2011 Crash

VEHICLE WAS TRAVELING AT APPROXIMATELY 35-40 MPH, WHEN STRUCK IN THE FRONT DRIVERS SIDE BY A VEHICLE ATTEMPTING TO CROSS ROADWAY. NONE OF THE VEHICLES AIR BAGS DEPLOYED DESPITE EXTENSIVE DAMAGE TO DRIVERS SIDE FRONT. *TR

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2011
Sep 2011 Crash

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING 5 MPH. THE CONTACTS AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE CRASH DID NOT CONSTITUTE AIR BAG DEPLOYMENT. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 5,000.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2011

Trend Over Time

Complaints by year

Quick Summary

The 2011 Toyota Sienna has 141 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.