141 complaints reported

2011 Toyota Sienna Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
141
Crashes
10
Fires
0
Injuries
6

Complaint Timeline

Chronological view of owner reports

Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Aug 2016

TAKATA RECALL I WAS TOLD TODAY BY A TOYOTA DEALSHIP THAT THERE IS NO REMEDY YET AND NO FUTURE DATE PLANNED FOR REMEDY. SHE TOLD ME THAT I SHOULD CHOOSE BETWEEN PARKING MY CAR FOR THE UNDEFINED FUTURE UNTIL REMEDY IS FOUND OR SIMPLY DRIVE MY FAMILY WITH THE DEFECTIVE AIRBAG. NEITHER ARE VIABLE OPTIONS FOR ME. I NEED MY CAR TO GET MY KIDS TO SCHOOL, WE NEED TO USE THE FRONT SEAT. WHAT CAN BE DONE? PLEASE HELP.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2016
Aug 2016

2011 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REQUESTS TO DEACTIVATE DEFECTIVE AIRBAG IS DENIED AND LOANER VEHICLE SHOULD BE SIMILAR TO CONSUMERS VEHICLE. *SMD

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Aug 2016

TAKATA RECALL. RECALL ISSUED 5/23/2016. TOYOTA RECOMMENDS NO OCCUPANTS IN THE FRONT PASSENGER SEAT UNTIL REMEDIED. NO REMEDY YET. WE FEEL OVER 6 MONTHS IS AN EXCESSIVE TIME PERIOD TO HAVE NO PASSENGERS IN FRONT SEAT AND NO REMEDY AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Aug 2016

LETTER TO THE ADMINISTRATOR REGARDING THE SAFETY RECALL ON THEIR 2011 TOYOTA SIENNA; SEEKING REIMBURSEMENT ON UNREASONABLE OUT-OF-POCKET EXPENSES THAT THEY INCURRED WHICH ARE THE DIRECT RESULT OF THIS RECALL. *SMD THE CONSUMER REFERENCED THE AIR BAG RECALL. *JB

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Aug 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2016
Jul 2016

TAKATA RECALL I WAS RECENTLY INFORMED OF MY VEHICLE'S INVOLVEMENT IN THIS RECALL. WHEN I CONTACTED THE TOYOTA DEALERSHIP TO HAVE THE VEHICLE REPAIRED I WAS TOLD THAT THEY WOULD NOT BE ABLE TO COMPLETE THE REPAIR UNTIL 4 MONTHS TO 18 MONTHS FROM NOW. THEY SUGGESTED THAT UNTIL THEN WE JUST NOT USE OUR FRONT PASSENGER SEAT. THEY HAVE OFFERED NO OTHER SOLUTION TO THIS ISSUE. IT IS MY UNDERSTANDING THAT THEY HAVE 60 DAYS TO PROVIDE A REMEDY SO I WOULD LIKE TO KNOW WHAT RIGHTS I HAVE AS A CONSUMER.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ *CN

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TAKATA RECALL-SIENNA 2011- TOYOTA IS SUGGESTING WE DO NOT USE PASSENGER SEAT AND I HAVE A FAMILY OF 5 AND CARPOOL OTHER CHILDREN AGES 11-16 USING THE PASSENGER SEAT DAILY. THEY ARE STATING THEY WILL NOT PROVIDE A RENTAL THAT SEATS 7 LIKE MY VAN. IM CONCERNED AS I LIVE IN CA, HOT CLIMATE, AND THE CAR IS NOT GARAGED AT HOME OR WORK INCREASING THE LIKELIHOOD THAT THE AIRBAG IS DAMAGED. I FEEL THEY SHOULD PROVIDE A TEMPORARY SUBSTITUTE VEHICLE EQUAL TO MY CURRENT UNTIL THE AIRBAG CAN BE REPLACED.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TAKATA RECALL TOYOTA HAS FAILED TO PROVIDE OR REMEDY THE TAKATA DEFECT WITHIN A REASONABLE TIME FRAME. METAL FRAGMENTS FROM INFLATOR RUPTURE COULD KILL MY FAMILY IN THE EVENT OF AIRBAG RUPTURE. I HOLD TOYOTA RESPONSIBLE FOR KNOWING ABOUT THIS PROBLEM AND NOT PROVIDING ANY SOLUTION TO DATE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2016
Jul 2016

TOYOTA HAS NO REMEDY FOR THE FAULTY AIRBAG AND URGES NO PASSENGER IN THE FRONT. I FIND THAT UNACCEPTABLE TO HAVE A CAR THAT I CANNOT HAVE A PASSENGER IN THE FRONT.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/2017*CT UPDATED 01/11/17.*JB

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 11V560000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Jul 2016

"TAKATA RECALL" RECEIVED LETTER FROM TOYOTA ON 7/25/16 THAT WE HAD TAKATA RECALL. WE KNEW FROM CHECKING TOYOTA RECALL LONG BEFORE THE LETTER THAT OUR CAR HAD A RECALL THE TAKATA AIRBAGS BUT NOT THE SERIOUSNESS OF RECALL. LETTER INDICATED THE FOLLOWING: WE ARE IN ZONE A(HIGH HUMIDITY- TEMPERATURES) DEGRADES PROPELLANT WHICH CAN CAUSE INFLATOR TO RUPTURE DURING AIR BAG DEPLOYMENT. METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG STRIKING VEHICLE OCCUPANTS AND RESULTS IN SERIOUS INJURY OR DEATH. TOYOTA SAYS WE SHOULD DO THIS: DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN FRONT PASSENGER SEAT. WHEN YOU HAVE ONLY ONE CAR THIS IS UNEXCEPTABLE.........WHEN THEY SAY THIS CAN CAUSE DEATH TO FRONT SEAT PASSENGER WHAT MAKE THEM THINK THAT THE DRIVER MAY NOT ALSO GET IMPACTED AND CAUSE ANOTHER ISSUE. ALSO WHAT IMPACT DOES THIS HAVE ON YOUR CAR AND MEDICAL INSURANCE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2016
Jul 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016
Jun 2016 Crash Injury

ON JUNE 15, 2016 AROUND 4:30 MY WIFE WAS DRIVING TOYOTA SEINA LTD VAN WHICH IS EQUIPPED WITH SIDE CURTAIN AIRBAG ANOTHER VEHICLE HIT HER VAN ON PASSENGER SIDE FRONT WHEEL FROM SIDE WHILE CHANGING LANES THIS RESULTED TIPPING OF VAN , SEINNA VAN WAS TIPPED ON SIDE AND WAS DRAG ON ROAD OVER 100 FEET BEFORE IT STOPPED . WINDOWS AND FRONT GLASS SHATTERED WHILE SLIDING THERE IS EXTENSIVE DAMAGE ON CAR ON PASSENGER SIDE AND DRIVER SIDE AS WELL AS IN FRONT NEAR PASSENGER SIDE NONE OF THE AIRBAGS WERE INFLATED DESPITE SIGNIFICANT IMPACT

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
May 2016

TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2011 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2016

Trend Over Time

Complaints by year

Quick Summary

The 2011 Toyota Sienna has 141 Air Bags complaints on file. 10 crashes have been reported. Review the timeline above for detailed owner experiences.