2011 Toyota Sienna Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (RIVERSIDE TOYOTA, 2025 US-41, MARQUETTE, MI 49855, (906) 228-4900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE SLIDING DOORS ON BOTH SIDES OF THE VEHICLE AND THE REAR DOOR WERE SLOW TO OPEN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER DOOR FLUNG OPEN AND THE CORD SECURING THE WINDOW SNAPPED. THE VEHICLE WAS TAKEN TO THE DEALER (DCH FREEHOLD TOYOTA IN FREEHOLD, NJ) WHERE IT WAS DIAGNOSED THAT THE CORD FAILURE WAS DUE TO THE AGE OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED A DISCOUNT FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE), 14V273000 (TIRES), AND 11V560000 (EQUIPMENT). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
LEFT SLIDING DOOR WON'T OPEN ELECTRONICALLY OR MANUALLY. RIGHT SLIDING DOOR IS MAKING A CLUNKING NOISE WHEN OPENING ELECTRONICALLY. I WENT TO MY TOYOTA DEALER AND THE SERVICE MANAGER FILED A COMPLAINT WITH REGIONAL TOYOTA IN CHICAGO. THEY TOLD MY DEALER TO DROP HIS PRICE FROM $3,600. TO $2,600. AND THEY PAID $1,500. OF IT. I HAD TO PAY THE REST. $1,100. PLUS TAX. BEEN BACK TO DEALER 4TIMES SINCE FOR THE DOORS NOT WORKING PROPERLY. I HAD TO PAY $244. TO REPLACE THE LEFT DOOR BEARING. RIGHT ONE IS GOING, BUT STILL WORKING. HAD TO TAKE IT BACK 3 TIMES TO HAVE THE DEALER MANUALLY UNLOCKED THE REAR LOCK THAT HOLDS THE DOOR IN. I'M NOT USING THE LEFT DOOR NOW DURING THE WINTER BECAUSE I CAN'T BE SURE THE DOOR WILL CLOSE.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE HOSELTON TOYOTA DEALER LOCATED IN EAST ROCHESTER, NY WAS CONTACTED AND ADVISED THAT THEY WERE UNABLE TO SCHEDULE AN APPOINTMENT UNTIL OCTOBER OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. AFTER USING THE VEHICLE'S POWER SLIDING DOOR FEATURE, THE DOOR WIRES WERE JAMMED ON THE BOLTS IN THE DOOR AND PREVENTED THEM FROM CLOSING. AFTER CUTTING THE WIRE THAT WAS JAMMED ON THE BOLT, THE CONTACT WAS ABLE TO MANUALLY OPEN AND CLOSE THE DOOR. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF HUNTINGTON IN NEW YORK, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE POWER SLIDING DOOR ON THE DRIVER AND PASSENGER SIDES WERE INOPERABLE. THE VEHICLE WAS TAKEN TO CLEMONS TOYOTA (LOCATED AT 2839 N. COURT ROAD, OTTUMWA, IA 52501); HOWEVER, THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE DOORS WERE UNABLE TO BE MANUALLY OPERATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR FAILED TO FUNCTION WHEN THE CONTROL SWITCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (TOYOTA PLACE IN GARDEN GROVE, CA), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE FAILURE WAS 59,000. PARTS DISTRIBUTION DISCONNECT.
THERE HAS BEEN A RECALL (NHTSA RECALL NO. 16V-858) ON THE TOYOTA SIENNA 2011 MINI VAN, OUR VIN NUMBER IS [XXX]. THE POWER SLIDING DOORS IN OUR VAN DO NOT OPERATE CORRECTLY, CREATING AN UNSAFE ENVIRONMENT FOR OUR YOUNG CHILD. WE ARE VERY UNPLEASED AT THE IRRESPONSIBLE MANNER IN WHICH TOYOTA IS HANDLING THIS RECALL, AS NO SOLUTION HAS BEEN OFFERED TO FIX THIS ISSUE. THOUGH THERE IS A RECALL ON THIS VEHICLE, MONTHS HAVE PASSED AND WE HAVE NOT RECEIVED ANY INFORMATION FROM THE DEALERSHIP OR TOYOTA AS TO HOW THIS DEFECT WILL BE FIXED. WE ARE VERY UNHAPPY CUSTOMERS. PLEASE CONTACT US WITH A REMEDY WHENEVER IT IS AVAILABLE, WE WANT THIS FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE PASSENGER SIDE SLIDING DOOR ERRONEOUSLY OPENED. THE VEHICLE WAS TAKEN TO THE TOYOTA DEALER OF DANVERS LOCATED IN DANVERS, MASSACHUSETTS BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS INVALID.
2011 TOYOTA SIENNA LE. CONSUMER WRITES IN REGARDS TO POWER SLIDING DOOR SAFETY RECALLS. *LD UPDATED 07/13/2017*JS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS ON THE VEHICLE FAILED TO OPEN AND CLOSE REMOTELY. ALSO, BOTH DOORS HAD TO BE CLOSED MANUALLY AND MADE AN ABNORMAL NOISE, AS IF THEY WERE STUCK. THE VEHICLE WAS TAKEN TO THE DEALER (LONGO TOYOTA, LOCATED ON 3534 PECK RD, EL MONTE, CA 91731), BUT WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE DEALER INFORMED THE CONTACT TO WAIT FOR A SECOND RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 77,658. UPDATED 08/22/17*LJ UPDATED 8/25/17*JS
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE THOMAS TOYOTA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CABLE FOR THE DRIVERS SIDE SLIDING DOOR FRAYED AND SNAPPED, THE PASSENGER SIDE CABLE IS SHOWING SIGNS OF FRAY AS WELL. THE ELECTRONIC DOOR OPENING IS NOW INOPERABLE. BECAUSE OF THE WEIGHT OF THE DOOR IT IS DIFFICULT TO CLOSE AND IF PARKED ON A SLIGHT INCLINE THE DOOR CAN LOOK CLOSED BUT IN FACT IS NOT FULLY LATCHED AND CAN SLIDE OPEN WHEN YOU START MOVING. (THE CABLE SNAPPED WHEN PARKED AND THE ELECTRONIC OPENING FUNCTION WAS USED.) CURRENTLY WAITING FOR ESTIMATE FROM TOYOTA FOR THE REPAIR BUT WAS TOLD APPROXIMATELY $1200 AND MAY NOT BE PART OF THEIR ON GOING DOOR RECALL PROBLEM
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF HUNTINGTON BEACH IN HUNTINGTON BEACH, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V858000(STRUCTURE) WAS RECEIVED IN DECEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY 2011 TOYOTA SIENNA SLIDING DOORS HAVE ON AND OFF GIVEN US PROBLEMS WITH FREEZING UP. YOU COULD HEAR THE MOTOR THEN THEY WOULD OCCASIONALLY UNLATCH AND NOT OPEN THE WHOLE WAY. REQUIRING MULTIPLE ATTEMPTS TO ENTER OR EXIT THE VEHICLE. NHTSA HAS A RECALLED NOTED AS OF NOVEMBER 22,16 ON THE SLIDING DOORS, # 16V858 . DEC OF 16 MY PASSENGER SIDE SLIDING DOOR'S CABLE BROKE ABOUT 12 INCHES FROM THE END OF THE BACK WINDOW. I DIDN'T UNDERSTAND HOW THIS HAPPENED, MY SON OPENED THE DOOR AND IT JUST POPPED. IN JANUARY 17 WE RECEIVED A RECALL NOTICE ON THE SLIDING DOORS, STATING A MECHANICAL ISSUE. WHEN I CALLED IN MARCH TO HAVE THE RECALL ADDRESSED I WAS TOLD THE PARTS WEREN'T IN YET. ON APRIL 28, 17 MY DRIVER'S SIDE SLIDING DOOR'S CABLE SNAPPED AFTER THE DOOR FROZE PARTIALLY OPEN. THIS TIME THE CABLE SNAPPED FROM INSIDE THE VEHICLE AND A BEARING CAME OUT OF SOMEWHERE. I TOOK THE VEHICLE TO TOYOTA SERVICE CENTER. I WAS TOLD THAT THE DOOR CABLES AND DOOR MOTOR IS NOT COVERED UNDER THIS DOOR RECALL. AND THAT THEY HAVE NOT EVEN BEEN GIVEN PARTS FOR THIS RECALL AS OF YET.THAT IS NOT ACCEPTABLE. THE SAFETY ISSUE OF THESE CABLE SNAPPING SHOULD BE A CONCERN. I HAD MY 5 YEAR OLD NEXT TO ME WHEN THE 2ND ONE WENT AND IT JUST MISSED HER FACE. THE RECALL NEEDS TO BE ADDRESSED PROPERLY, SHOULD INCLUDE ALL THE EFFECTED PARTS OF THE DOOR CABLES MOTOR FUSES LATCHES COMPUTER COMPONENTS AND ANYTHING THE SERVICE CREW CONNECT TO THE ISSUE.THE SAFETY RISK OF THE DOOR NOT LATCHING PROPERLY IS THE DOOR MAY OPEN WHEN VEHICLE IS IN MOTION, INCREASING RISK OR INJURY OF VEHICLE OCCUPANTS. I HAVE HAD ONE OF MY SLIDING DOORS OPEN WHILE STARTING OFF ON A DRIVE ON MORE THAN ONE OCCASION. I HAVE 5 KIDS AND RUN MULTIPLE CAR POOLS, THEREFORE AT THE TIME I ASSUMED THAT ONE OF THE KIDS HIT THE BUTTON. NOW I'M NOT SO SURE. PLEASE LOOK INTO THIS RECALL AND GET AFTER TOYOTA TO MAKE IT RIGHT AS SOON AS POSSIBLE.THX
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
"TAKATA RECALL" SLIDING DOOR BEHIND THE DRIVER SEAT IS NOT WORKING AUTOMATICALLY MANY TIMES. SOMETIMES IT DOESN'T WORK AND LEFT OPEN, SO HAVE TO PUSH HARD BY HAND FORCEFULLY. MY NHTSA RECALL NO. IS 16V-858 ON INTERIM NOTICE BUT TOOK ALMOST TWO MONTHS TO WAIT AND NEVER BEEN RECEIVED THE LETTER TO BRING TO THE DEALER TO BE REPAIRED.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SLIDING DOOR OPENED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING 50 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. WHILE DRIVING VARIOUS SPEEDS, THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.
SLIDING DOORS OPENED WHILE DRIVING, TURNED OFF AUTOMATIC AND USED MANUAL OPENING, DOOR WILL NOT LATCH CLOSED NOW WHILE USING MANUAL OPERATION, LIGHTS INTERIOR NOW STAY ON. REAR DOOR AND SIDE SLIDING NOW INDICATE ON SCREEN OPEN FROM TIME TO TIME WHILE DRIVING NOW. *TR
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Toyota Sienna has 81 Structure complaints on file. Review the timeline above for detailed owner experiences.