101 complaints reported

2009 Toyota Tacoma Suspension

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
101
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2023

Frame is rusted out under engine above axle housing.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2023
Aug 2023

I have a 2009 Toyota Tacoma that has a significant amount of frame rust. I have recently learned that Toyota lost a class action lawsuit on this model of Tacoma because the frames would rot quickly. I was not aware of this recall, nor was I notified and because of that I missed the 12-year windows for Toyota to replace the frame. Toyota's Owner app made no mention of this either. The only recall that I received was an issue with leaf springs which I had corrected when the parts came in. I'd like to know what I can do to have my truck's frame replaced, or something comparable.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2023
Jun 2022

frame and leaf spring rusting badly. if the frame or leaf spring brakes while driving will cause accident and possible fire from hitting by fuel tank putting my life and the lives of others in truck as well as persons near truck. I had truck in for tire rotation in 8/2022 problem was reported. frame starting to rust badly will not be able to lift vehicle from the frame soon. no warning has been reported. vehicle has been recalled. No recall was sent to me about problem now the company will not fix

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2022
Dec 2021

The contact owns a 2009 Toyota Tacoma. The contact stated while the vehicle was at a local dealer they informed the contact that their vehicle frame was rusted and needed to be replaced. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V604000 (SUSPENSION) however the VIN was not included. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 75,000.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2021
Dec 2020

FRAME HAS BEEN EXCESSIVELY ROTTED LIKE MANY OTHER TACOMAS IN THIS YEAR. THERE IS NO REMEDY BEING GIVEN BY A TOYOTA REP.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2020
Aug 2019

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC UNDERGOING REGULAR MAINTENANCE, THE CONTACT'S HUSBAND WAS INFORMED THAT THE LEAF SPRING WAS RUSTED. THE VEHICLE WAS TAKEN TO FRANKFORT TOYOTA (1001 LEESTOWN RD, FRANKFORT, KY 40601, (502) 695-1500), BUT THE DEALER COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,000. THE VIN WAS UNKNOWN.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2019
Sep 2018

FRONT LOWER BALL JOINTS EARLY SIGNS OF FAILURE COULD LEAD TO MAJOR ACCIDENT. CLUNKING SOUNDS FROM FRONT END. GREASE ALREADY LEAKING. FEAR OF JOINT FAILURE.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2018
Nov 2017

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2014
Jun 2017

WAITED FOR 2 YEARS AND FINALLY GOT CALLED FROM THE DEALER. TODAY I WAS TOLD THAT THE TECHNICIAN WILL INSPECT IT AND IF IN NEED WILL ORDER THE PART. THE MANUFACTURER IN THE RECALL LETTER PROMISE TO REPLACE THE LEAF SPRINGS, THE DEALER WILL REPLACE THEM ONLY IF NEEDED.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2017
May 2017

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MANHATTAN TOYOTA DEALER (LOCATED AT 1500 N DEL SEPULVEDA BLVD, MANHATTAN BEACH, CA 90266) WHERE THE CONTACT WAS INFORMED THAT THE PART WAS ON BACKORDER AND WOULD BE ORDERED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: May 2017
Mar 2017

NHTSA RECALL NUMBER 14VG-604 I OWN A 2009 TOYOTA TACOMA. CURRENTLY THERE IS A RECALL ON MY TRUCK. NHTSA RECALL NUMBER 14VG-604. I TOOK MY TRUCK INTO THE TOYOTA DEALERSHIP TO HAVE THE PART REPLACED FOR THE RECALL. TOYOTA STATED THEY WERE UNABLE TO REPAIR THE PARTS FOR THE RECALL BECAUSE THE TRUCK HAS AFTERMARKET PARTS ON IT. THEY STATED THAT IT WOULD COST ME AN ADDITIONAL 160 FOR THE U-BOLTS TO BE REPLACED IN ORDER TO REPAIR THE RECALL. I CALLED AND SPOKE WITH THE NATIONAL DOT AND TOYOTA CUSTOMER SERVICE, TO SEE IF THEY WOULD BE ABLE TO REPAIR AND REPLACE ALL THE PARTS NEEDED AT NO COST TO ME BUT WERE UNABLE TO PREFORM THE REPAIR. I AM WRITING THIS COMPLAINT DUE TO THE FACT OF A SAFETY CONCERN.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2017
Mar 2017

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2014
Feb 2017

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (RICE'S TOYOTA LOCATED AT 2630 BATTLEGROUND AVE GREENSBORO, NC 27408 336-288-1190) CONFIRMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2017
Feb 2017

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). SAFETY RECALL [XXX]- REAR LEAF SPRINGS. CUSTOMER: [XXX] TOOK CAR TO TOYOTA RICHARDSON IN RICHARDSON TX FOR BRAKE AND RECALL REPAIR IN JUNE 2016. THEY GLADLY FIXED THE BREAKS FOR $600 BUCKS, BUT HAD TO ORDER PARTS FOR THE RECALL AND CALL ME WHEN READY. LEFT A BAD REVIEW ON THEIR REQUESTED CUSTOMER SURVEY BECAUSE IT FELT LIKE A "BAIT AND SWITCH" . WAS CALLED BY SVC DEPT MANAGER. HE ASSURED ME THAT THEY WOULD ORDER THE PARTS AND CALL ME. I NEVER GOT THE CALL. I CALLED THEM ON MARCH 2, 2017 TO FIND THE STATUS OF PARTS, AND NO PARTS WERE ORDERED. NO GUARANTEE THAT THEY WILL HONOR THE SAFETY RECALL. I HAVE ATTACHED A COPY OF THE 1ST PAGE OF THE INVOICE DOCUMENTING THAT THE TRUCK WAS DELIVERED FOR THE REPAIRS THAT I HAVE MENTIONED ABOVE. *DL

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2016
Jan 2017

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2014
Jan 2017

I HAVE BEEN WAITING SINCE 9/24/2014 FOR YOU TO MAKE TOYOTA ACCOUNTABLE FOR THEIR VEHICLES. IT IS NOW 1/23/2017 AND YOU HAVE NOT DONE A [XXX] THING! WHY DO I EVEN BOTHER WRITING TO YOU WHEN I KNOW IT'LL BE ATLEAST 2 MORE YEARS BEFORE YOU EVER MAKE TOYOTA BE ACCOUNTABLE FOR THEIR BAD PARTS, ETC... OR IS THIS THE USUAL BUREAUCRATIC STUFF THAT GOES ON IN DC TO MAKE THE CONSUMER FEEL LIKE SOMETHING IS ACTUALLY BEING DONE, WHEN ALL YOU'RE DOING IS WASTING PAPER BY SENDING US RECALL BS THAT REALLY NEVER MATTERS TO YOU ANYWAY!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2017
Jan 2017

2005-2011 TOYOTA TACOMA REAR LEAF SPRING RECALL - NHTSA RECALL - 14V-604. PURCHASED REPLACEMENT SPRINGS AND PAID DEALERSHIP TO INSTALL IN AUG. 2013 BECAUSE MY VEHICLE WAS OUT OF WARRANTY AND SPRINGS BROKEN. WHEN RECALL ANNOUNCED IN 2016, I REQUESTED REIMBURSEMENT FOR PARTS & INSTALLATION FROM TOYOTA MOTOR SALES. I HAVE SUBMITTED OVER 10 RESPONSES WITH REQUESTED DOCUMENTATION AND TOYOTA MOTOR SALES REFUSES TO REIMBURSE STATING THEY NEED DOCUMENTATION FROM THE DEALERSHIP WHICH HAS BEEN PROVIDED MORE THAN ONCE. I FILED A BBB COMPLAINT AND THE DEALERSHIP'S RESPONSE WAS TO CONTACT THE MANUFACTURER.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2013
Dec 2016

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) BUT THE MANUFACTURER HAD NOT SUPPLIED THE REMEDY PARTS FOR AN EXTENDED PERIOD. THE MANUFACTURER WAS CONTACTED AND HAD BEEN UNABLE TO SPECIFY A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2014
Dec 2016

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2016
Dec 2016

THE REAR LEAF SPRINGS BROKE ON THE TACOMA, I HAD TO PAY FOR NEW, AND WAS TOLD THEY INTEND TO REPLACE THE REMAINING WHEN "THEY COME IN." FOR 2 YEARS I HAVE BEEN WAITING FOR THE SPRINGS "TO COME IN". THEY WILL SUPPOSEDLY REIMBURSE ME FOR THE BROKEN SIDE ($300.00), WHEN THE NEW "COME IN". REALLY? 2 YEARS? WHATS GOING ON?

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2013
Nov 2016

RECEIVED RECALL NOTICE CONCERNING REAL LEAF SPRING POSSIBLE MALFUNCTION IN SEPTEMBER 2014. HAD INSPECTION DONE AT RELIABLE TOYOTA AND THEY CONFIRMED REPIAR NEED. STILL WAITING TO HEAR FROM THEM AS TO WHEN I CAN BRING VEHICLE IN FOR FIX. THIS IS NOVEMBER 2016!! REAR LEAF SPRINGRECALL NOTICE NHTSA 14V604.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2014
Oct 2016

MY 09 TACOMA VIBRATED AT CERTAIN SPEEDS AND SLIGHTLY SWERVED GOING DOWN THE HIGHWAY CAUSING INSTABILITY AND LACK OF CONTROL. ALSO HEARD SOME CLANKING IN THE REAR END. UPON EXAMINATION THE REAR LEAF SPRINGS IN BOTH SIDES WERE BROKEN. ACCORDING TO THE MECHANIC ONE SPRING WAS ACTUALLY RUBBING THE TIRE . TOYOTA HAD NUMEROUS RECALLS FOR TACOMA REAR LEAF SPRINGS BECAUSE THEY WERE BREAKING. HOWEVER, WHEN I CALLED TOYOTA THEY TOLD ME MY VEHICLE CAME FROM A DIFFERENT PLANT AND DID NOT QUALIFY. I NEVER ABUSED THIS VEHICLE NO REASON FOR THIS ISSUE THEY SHOULD ADD THIS PLANT TO THE RECALL LIST TO AVOID ACCIDENT AND INJURY. I SHOULD DISCLOSE THAT I HAD TWO BAD WHEEL BEARINGS AS WELL WHICH MAY HAVE RESULTED FROM THE STRESS CAUSED BY THE LEAF SPRINGS. JUST DON'T KNOW. HOWEVER, NOT JUST A COINCIDENCE THAT BOTH SPRINGS BROKE ON A TACOMA THAT IS WELL KNOWN FOR THIS PROBLEM. THANK YOU *TR

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2016
Oct 2016

I CONTACTED TOYOTA ON 8/10/16 TO REPORT A BROKEN LEAF SPRING (CURRENTLY ON A RECALL LIST). THE REP WAS FRIENDLY, BUT I WAS TOLD I HAD TO GO TO A DEALER TO HAVE IT REPLACED. THE TRANSFERRED ME TO THE DEALER AND THEN TO THE PARTS OFFICE WHO TOLD ME THAT IT WOULD TAKE 6 WEEKS TO GET THE PART. ONE OF THE PROBLEMS ASSOCIATED WITH THIS RECALL IS THAT THERE IS A CHANCE THAT THE BROKEN LEAF SPRING MOVES AND HITS THE GAS TANK AND CAUSES A FIRE. WHEN I ASKED IF I COULD TAKE IT TO A LEAF SPRING REPLACEMENT COMPANY, I WAS TOLD THAT I COULD, BUT TOYOTA MAY NOT REIMBURSE ME. THEN IN THE NEXT BREATH, THE REP TELLS ME HOW IMPORTANT TOYOTA PUTS SAFETY. REALLY? THEY WANT ME TO DRIVE AROUND FOR 6 WEEKS AND TAKE A CHANCE IN CAUSING A FIRE IN MY VEHICLE INSTEAD OF TAKING IT TO A KNOWLEDGEABLE REPAIR COMPANY.

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2016
Sep 2016

NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 14V604 RECALL DATE: SEPTEMBER 29, 2014 MANUFACTURER RECALL NUMBER: E02 SUMMARY: THE SUBJECT VEHICLES? REAR SUSPENSION SYSTEM CONTAINS LEAF SPRINGS THAT ARE CONSTRUCTED OF EITHER THREE OR FOUR LEAVES. THERE IS A POSSIBILITY THAT A LEAF COULD FRACTURE DUE TO STRESS AND CORROSION. IF THIS OCCURS AND THE VEHICLE CONTINUES TO BE OPERATED, THE BROKEN LEAF COULD MOVE OUT OF POSITION AND CONTACT SURROUNDING COMPONENTS, INCLUDING THE FUEL TANK. SAFETY RISK: IF THE BROKEN LEAF CONTACTS THE FUEL TANK REPEATEDLY, IT COULD PUNCTURE THE TANK AND CAUSE A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, THIS COULD RESULT IN A FIRE. REMEDY: TOYOTA WILL REPLACE THE LEAF SPRINGS WITH NEWLY DESIGNED ONES. RECALL STATUS: RECALL INCOMPLETE MANUFACTURER NOTES:

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2016
Sep 2016

TL* THE CONTACT OWNS A 2009 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 07/27/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 07/28/16.*JB

Type: Vehicle, Vehicle: 2009 TOYOTA TACOMA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2016

Trend Over Time

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Quick Summary

The 2009 Toyota Tacoma has 101 Suspension complaints on file. Review the timeline above for detailed owner experiences.