2019 Volkswagen Atlas Air Bags

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

passenger side airbag sensor indicated problem. Sensor mat in the passenger side was replaced once, now it needs to be replaced again. Being told that because the repair was done 19 months ago it is out of parts warranty and my bumper to bumper is out of warranty. This is the SAME problem as the vehicles with a recall from VW. If the airbag does not inflate upon impact, it will kill the passenger. The repair is estimated at $800. This is an airbag, as safety issue.

It has been over 9 months since VW issued a recall of the front passenger airbag. We were instructed not to use the front passenger seat. With children and sports equipment to haul around it is extremely inconvenient, bordering on making the vehicle obsolete with an inability to use the front passenger seat. We have not heard anything from VW regarding a fix and they have not responded to my attempts to contact them.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

I would like to file a formal complaint regarding the current recall on this vehicle. This recall has been a known issue since March 29, 2023 and as of today's date there is no found resolution. The suggestion from VW is that no individual ride in the passenger front seat until the issue is resolved. It is completely unrealistic and unreasonable to ask any individual to abide by this suggestion for this long of a time period. I am unable to use my vehicle to travel anywhere with the whole family unless they all sit in the back. VW needs to come up with a solution for fixing the recall immediately.

My passenger airbag light has been showing an error light on and off since March of 2023. I’ve brought it to a Volkswagen dealership 2 separate times, and they advised me they didn’t have a fix for the issue. This is our family car that we HAVE to drive everyday to get to work and school. Everyday someone is at risk by riding in the passenger seat. It’s been 9 months of my family being at risk on the roads. I would like something to be done in regards to my vehicle asap so my family is safe.

We received a recall notice in May regarding the passenger airbag and Volkswagen still does not have a solution yet.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Ari Bags). The contact stated that the air bag warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the air bag needed to be replaced. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

I purchased my 2019 VW ATLAS IN 2021 and was not aware there was an airbag recall issue. I moved to Florida from California last year and brought my vehicle to Gunther VW in Daytona FL because of this issue about 5 months ago. Mike Taylor the senior service manager acknowledge the problem with me and stated we should be notified shortly. Its been 5 months now. This car is not safe to drive and we are very upset now. What are we supposed to do with this car. [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The contact stated that the passenger’s seat air bag would display a deactivated message stating, that the "Air Bag Off" on the instrument panel while the seat was occupied. The manufacturer was made aware of the issue. The approximate failure mileage 39,000. VIN tool confirms parts not available.

No incident, not a timely remedy for recall. Recall from March 2023, no remedy available in December 2023, 9 months later.

I would like to file a complaint against VW for the outstanding recall. This recall was issued in March, it is now mid-December, and they still do not have a remedy available! 9 months is way too long to have a dangerous recall to be open (airbag issue) with no date for a remedy. Manufacturers should not be allowed to take this long to come up with a remedy!

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where an unknown part in the front passenger's side seat was replaced; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact stated that on three separate occasions, the passenger’s side air bag malfunction warning light illuminated with an occupant seated in the passenger’s seat. The air bag sensor, the air bag, and the air bag module were each replaced on three separate occasions by the dealer. The manufacturer was also notified of the failure. After the latest failure, the contact was financially compensated for the multiple repairs and was assured that the vehicle was safe to drive, and that the defect was repaired. Recently, the contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags); however, the parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

On Saturday, November 18, 2023, at approximately 2100 hrs. my wife was returning home from a volunteer event traveling N/B SR-269 near MM 15.7 when she encountered an elk crossing the roadway in front of her. She subsequently hit the elk with the left front of our 2019 Volkswagen Atlas SEL. The impact collapsed the hood, grill, front bumper, and left fender. The driver and passenger door, left fender, and windshield were also severely damaged. The entire front windshield was shattered and collapsed into the front passenger compartment. What did not happen was the activation of the front and side airbags. I believe the impact was sufficient for the system to deploy and it appears to me that the passenger airbag system failed in this collision. Failure of the airbag system is potentially life-threatening. The vehicle is currently in a towing company impound yard waiting for inspection from our insurance adjuster. Accident Location: SR-269 MM 15.7 Ravalli County, Montana

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the RECALL repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The vehicle was taken to the dealer and a second dealer, Volkswagen of Wesley Chapel (26500 Silver Maple Pkwy, Wesley Chapel, FL 33544) where the air bag warning light was reset several times; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

Unable to drive our family car due to the ongoing passenger airbag recall. VW has yet to come up with a resolution, but it is not safe for us to drive it with someone in the passenger seat. This problem is very frustrating and the delay in a solution should be unacceptable.

The passenger air bag system is failing, the suggested fix is to not have a passenger ride in that seat. But since we have 4 kids in car seats in the back and only have one car we have no choice but for one of us to Always ride in that seat and risk injury.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light would remain illuminated while operating the vehicle. The vehicle was not repaired. The failure mileage was 85,000. VIN tool confirms parts not available.

Volkswagen (VW) initially reported the fault in the wiring of the passenger airbag on March 29th. However, as of June 10th, 2023, they have not provided a remedy for this issue. This is concerning for me as I have a large family, and the need to use the passenger seat is necessary most of the time.