2002 Chevrolet Impala Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
FAULTY SYSTEM CAUSE ANTI-THEFT MECHANISM TO ACTIVATE INTERMITTENTLY DURING A NORMAL START ATTEMPT. THE VEHICLE'S MESSAGE INDICATOR WILL FLASH SECURITY/BATTERY/SERVICE VEHICLE SOON DESPITE HAVING A NEW BATTERY AND A WELL MAINTAINED CAR WITH A CLEAN HISTORY. THE MESSAGES ALWAYS FLASH TOGETHER IN A CYCLE, AND IS ALWAYS ACCOMPANIED BY THE SYMPTOMS BELOW: DURING THE ABOVE CONDITION, THE VEHICLE WILL NEITHER CRANK NOR START, OR THE VEHICLE WILL START, WITH THE ABOVE INDICATORS, AND THE RADIO WILL LOCK AS WELL AS THE DISABLING OF THE AIR CONDITIONER, HEAT AND ABILITY TO DEFOG/FROST. THIS CREATES A DANGEROUS DRIVING CONDITION WHEREBY THE WINDOWS FOG DRAMATICALLY, COMPLETELY OBSTRUCTING MY VIEW. THE DEFECT HAS ALSO CREATED A DANGEROUS SITUATION FOR ME IN CASES WHERE I'VE HAD TO TURN OFF THE CAR ON THE SHOULDER OF A HIGHWAY AND HAVE BEEN UNABLE TO RESTART IT, AND IN ONE INSTANCE WAS SUBSEQUENTLY GRAZED ON MY ARM BY A PASSING CAR AFTER I EXITED MY VEHICLE. SEVERAL MECHANICS HAVE LINKED IT TO EITHER A FAULTY PASSLOCK SENSOR, FAULTY BCM OR BAD WIRING, ALL OF WHICH I WAS TOLD SHOULD LAST AT LEAST THE LIFE OF THE ENGINE, AS IT IS NOT INCLUDED IN THE MAINTENANCE SCHEDULE. THE CAR HAS NOT BEEN MODIFIED FROM IT'S ORIGINAL ASSEMBLY AND HAS NEVER BEEN IN AN ACCIDENT OR OTHER DAMAGING CIRCUMSTANCE. THE VEHICLE HAS ALSO FOLLOWED ITS MAINTENANCE SCHEDULE TO A T. THE PROBLEM HAS GOTTEN PROGRESSIVELY WORSE AND MORE FREQUENT (SEVERAL TIMES DAILY AS OF 9 MONTHS AGO) SINCE THE INITIAL DATE OF INCIDENCE, BUT BECAUSE OF FINANCIAL HARDSHIPS, AND UNCERTAINTY FROM REPRESENTATIVES AT SEVERAL CHEVROLET DEALERSHIP SERVICE CENTERS, I HAVE BEEN PRIMARILY USING OTHER MEANS OF TRANSPORTATION UNTIL I CAN COVER WHAT WILL BE AN EXORBITANT COST TO REPAIR. *TR
CAR DOES NOT RELIABLY START. MY WIFE HAS BEEN STRANDED WITH OUR DAUGHTER WHILE WAITING FOR THE CAR TO START. GAS GAUGE DOES NOT WORK, TURN SIGNALS GO OUT WITHOUT WARNING. THERE IS NO WAY TO TELL WHEN OR WHERE THIS PROBLEM WILL OCCUR. AM FEARFUL OF MY WIFE BEING STRANDED IN A BAD AREA WHILE WAITING FOR THE CAR TO START. HAS BEEN HAPPENING FOR APPROX. 2 YRS. *TR
2002 CHEVROLET IMPALA LS/ 3.8-V6 THE PROBLEM STARTED WITH THE IGNITION SWITCH. IT CAUGHT ON FIRE. TOOK IN TO DEALER, AFTER IT WAS REPLACED, ANOTHER PROBLEM SURFACED.. WE KEEP GETTING THE RUN AROUND AT THE DEALER..THE CAR INTERMITTENTLY STARTS. WHEN IT WANTS TO. THE DEALER THAT I BROUGHT IT TO SAID HE WAS 80% SURE THAT IT WAS MY BCM (BODY CONTROL MODULES) AND HE WOULD HAVE TO RESET MY RADIO. THE TWO REPAIRS WOULD RUN ME ABOUT $1,200 AND THAT ISN'T EVEN 100% GUARANTEED THAT IT WOULD REMEDY THE PROBLEM. WHAT A WAY TO CONDUCT BUSINESS. I CAN'T BELIEVE THERE ARE NO SERVICE BULLETINS ON THIS.. IN DOING SOME RESEARCH I SEE THE PROBLEM IS QUITE FAMILIAR ON MODELS OF THE SAME PLATFORM.. I'M AT MY WITS END WITH THIS PROBLEM.. THE CAR DOES FINALLY START AFTER SITTING THERE FOR 10 MIN OR SO.. MY ISSUE WITH THIS IS! I'M HAPPY TO PAY IF THE PROBLEM WENT AWAY BUT NON OF THE G.M DEALERS I'VE CONTACTED SEEM TO BE UPFRONT REGARDING THE MATTER, AND I QUOTE "BRING IT IN WE'LL TAKE A LOOK AT IT" THAT'S IT! HOW ABOUT FIXING IT? I REPLY.. "WELL WE DON'T KNOW WHAT'S WRONG WITH IT".. THE CAR DOES NOT DO IT ALL THE TIME, BUT A LOT OF THE TIME.. USUALLY AT THE MOST INOPPORTUNE TIME. THE PROBLEM DOES NOT SEEM TO BE A NEW ONE IT'S HAPPENING A LOT.. I'M SURE A DESIGN FLAW. I'M JUST SCARED OF ANOTHER FIRE. *TR
THERE WERE NO EVENTS THAT LEAD TO THIS FAILURE. WITH ALL FUSES OPERATIONAL, I DO NOT HAVE ANY DASHLIGHTS ILLUMINATED AT NIGHT. I HAVE TO USE MY CELL PHONE LIGHT TO PLACE OVER MY SPEEDOMETER CLUSTER PANEL TO VIEW MY SPEED, GAS LEVELS AND ANY WARNING LIGHTS. THIS HAS BEEN ONGOING FOR A LITTLE OVER A YEAR. WHEN MY DAYTIME RUNNING LIGHTS ARE ON, THEY BLINK CONSTANTLY AND OTHER DRIVERS THINK I AM EXPERIENCING AN EMERGENCY. IF I USE MY INTERIOR LIGHTS, THEY FLASH LIKE I AM TRYING TO SIGNAL FOR HELP. SAME IF I OPEN THE VISOR TO USE THE LIGHTED MIRROR. I HAVE NOT HAD THIS REPAIRED SINCE GM WILL NOT GUARANTEE A RESOLUTION WITH A REPAIR. I CANNOT AFFORD TO KEEP GIVING MONEY TO GM DEALERSHIPS WITHOUT A REPAIR. THIS IS VERY DANGEROUS FOR ME AT NIGHT, I CANNOT USE MY CRUISE CONTROL EVERYWHERE. MY TRACTION CONTROL WILL NOT DISENGAGE EITHER. *TR
HAVING PROBLEMS WITH PASSLOCK SECURITY SYSTEM IT HAS LOCKED AND WILL NOT LET ME START MY CAR. *TR
THIS IS A PASS-LOCK PROBLEM. RANDOMLY THE PASS-LOCK SYSTEM ON THE 2002 CHEVY IMPALA I OWN WILL NOT ALLOW THE CAR TO START. I WAIT 15 MINUTES AND THE CAR STARTS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE CHEVY IMPALA AND IT CAUSES ME LOTS OF PROBLEMS. I AM LATE FOR WORK, LATE PICKING UP PEOPLE, SOMETIMES IT HAPPENS WHEN I RUN ERRANDS SO I HAVE TO SIT IN THE PARKING LOT AND WAIT FOR IT TO RESET. A HUGE WASTE OF MY TIME. THE REASON WHY I AM WRITING TODAY IS THAT IT JUST HAPPENED THIS MORNING AND I HAVE FINALLY REACHED THE END OF MY ROPE. *TR
1999-2004 IMPALAS HAVE A PROBLEM, TRAC OFF, SERVICE TRACTION SYSTEM AND ABS LIGHTS GO ON. THIS DEACTIVATES THE ANTI-BRAKE SYSTEM AND CAN BE VERY DANGEROUS WHEN DRIVING ON A SLICK ROAD. ALSO WITHOUT TRACTION CONTROL YOUR CAR WILL NOT ACCELERATE, TURN OR BRAKE AND WILL SKID. WHAT HAPPENS IS GM USED CHEAP WIRING OR CUT TOO SHORT AND THESE WIRES CORRODE. THIS PROBLEM IS AN EASY FIX, GM IS AWARE OF THESE PROBLEMS BUT REFUSES TO DO ANYTHING ABOUT THEM. IT WOULD BE AN EASY FIX BUT THE ONLY THING ABOUT THAT THOUGH IS THAT YOU CANT JUST REPLACE THE WIRES, THE WIRES ARE SEALED IN THE HUB ASSEMBLY, SO YOU HAVE TO REPLACE THE ENTIRE HUB ASSEMBLY. ALSO THERE IS A PROBLEM WITH THE PASSLOCK FEATURE, PASSLOCK WAS CREATED TO PREVENT THIEVES FROM STEALING YOUR CAR, NOT TO PREVENT YOU FROM DRIVING IT.PASSLOCK CAN CAUSE THE VEHICLE TO LOSE POWER WHILE DRIVING ON THE HIGHWAY AND MAY STALL. THAT IN ITSELF IS A MAJOR PROBLEM. I SUGGEST YOU FORCE GM TO DO A RECALL BEFORE PEOPLE DIE BECAUSE OF NEGLIGENCE. AND IF THEY REFUSE TO COMPLY, JUST SLAP THEM WITH A MAJOR LAWSUIT. *TR
APPROXIMATELY 60K MILES, PASS LOCK LIGHT CAME ON. DEALER SAID IT WAS COMMON IN IMPALAS, WOULD COST $1500, NEEDED TO REPLACE COMPUTER MODULE WHICH RUNS THE ENTIRE VEHICLE. STARTED HAVING STARTING ISSUES, AIR BAG MALFUNCTIONS, POWER DOOR LOCKS NOT WORKING, WIPER & WINDOW MALFUNCTIONS, TRUNK OPENING ON ITS OWN, ETC. TOOK TO MECHANIC, SAID SAME AS DEALER, HAS SEEN A NUMBER OF IMPALAS WITH SIMILAR PROBLEM. CAR RANDOMLY DOES NOT START, AIRBAG MALFUNCTION, AND DOORS NOT WORKING. *TR
TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR
THE PASSLOCK SEEMS TO BE FAILING ON MY 2002 CHEVY IMPALA..74,000 MILES. WHEN I ATTEMPT TO START IT, NOTHING HAPPENS, AND I HAVE TO WAIT 10-20 MINUTES BEFORE I CAN START IT AGAIN. THIS HAS HAPPENED 3 TIMES SINCE MARCH 2008. *TR
INTERMITTENT FLASHING OF ALL VEHICLE EXTERNAL LIGHTS. IT HAPPENS EVERYDAY. DEALER DIAGNOSED THE FOLLOWING ELECTRICAL PROBLEMS: CONNECTION AT THE BODY CONTROL MODULE MUST BE REPAIRED. THE PASSOLCK SENSOR AND IGNITION SWITCH MUST BE REPLACED. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START HIS VEHICLE WHILE THE SECURITY LIGHT IS ILLUMINATED, THE VEHICLE WILL NOT START. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT HAS NOTICED THE FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AT LEAST ONCE A WEEK, WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE SECURITY LIGHT ILLUMINATES ON THE INSTRUMENT PANEL AND THE VEHICLE WILL NOT START. THE VEHICLE LOSES TOTAL POWER. SHE HAS TO DISCONNECT THE POSITIVE BATTERY CABLE AND THEN RECONNECT THE CABLE. AFTER SHE WAITS FOR IT RECHARGE ITSELF, THE VEHICLE WILL START IMMEDIATELY OR TWO HOURS LATER. THE DEALER STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $445. THE FAILURE MILEAGE WAS 133,000. *UPDATED 10/20/08 *BF UPDATED 10/21/08. *JB
1. CASUAL USE OF VEHICLE APPEARS TO BE THE ONLY VARIABLE LEADING UP TO THE DISPLAY OF THE SECURITY MESSAGE AND THE CAR NOT STARTING. 2. MY RESEARCH SUGGEST THE ETIOLOGY OF THE PROBLEM (CAR NOT STARTING AND SECURITY MESSAGE DISPLAY) MAY BE A MALFUNCTION OF THE PASSLOCK SYSTEM, BUT FAILURE CAN STILL OCCUR ONCE PASSLOCK IS REPLACED. THE CAR FAILS TO START ABOUT ONCE EVERY TWO WEEKS AND IS UNPREDICTABLE. THIS PROBLEM HAS OCCURRED OVER THE PAST TWO YEARS, WITH THE EXCEPTION OF A THREE MONTH PERIOD OVER THE SUMMER OF 2008 DURING WHICH THE CAR'S BODY CONTROL MODULE WAS REPLACED BY A GM DEALER. THE CONSEQUENCES OF THE CAR FAILING TO START INCLUDE THE DRIVER MISSING WORK, BEING LATE TO WORK, BEING STRANDED IN 90 DEGREE HEAT AND IN SECLUDED AREAS. 3. A BODY CONTROL MODULE WAS REPLACED IN AN ATTEMPT TO CORRECT THE SECURITY MESSAGE/PASSLOCK ISSUE AS WELL AS AN OTHER ISSUE (CHARGING SYSTEM FAILURE). APPROXIMATELY THREE MONTHS LATER THE CAR AGAIN WOULD NOT START AND THE SECURITY MESSAGE WAS DISPLAYED. ***WHILE NO INJURIES HAVE YET OCCURRED, THE CAR NOT STARTING CAN LEAVE THE DRIVER AND PASSENGERS VULNERABLE TO THE ELEMENTS AND VICTIMIZE (ROBBERY, ASSAULT, RAPE, AND MURDER). *TR
ON MANY OCCASIONS, CAR WILL NOT START AFTER SITTING FOR SEVERAL MINUTES. THIS HAS HAPPENED SINCE NEW AND IT HAS BEEN IN THE SHOP MANY TIMES TO BE FIXED. LOTS OF MONEY SPENT AND NO RESOLUTION. LEAVES MY ELDERLY PARENTS STRANDED AND COULD RESULT IN MAJOR ISSUE IF IN THE WRONG PLACE. SOMEONE NEEDS TO ADDRESS THIS ISSUE - GM IS NOT!!! *TR
DEALER SAYS I NEED A NEW ELECTRONIC BODY CONTROL MODULE.( $1,100.) ABS LIGHT ON AND OFF, TRACTION LIGHT ON AND OFF, SECURITY LIGHT ON AND OFF, CAR WOULD NOT START 4 TIMES. TRUNK OPENS ON AND OFF. SERVICE WRITER TOLD ME IT IS NOT COMMON. WHILE PICKING UP MY CAR,I REFUSED TO HAVE THE EBCM REPLACED, ANOTHER CUSTOMER CALLED IN WITH THE SAME PROBLEM. MECHANICS WHO WORK INDEPENDENT HAVE TOLD ME THE MAINTENANCE PROGRAMS GM REQUIRES ARE A MAJOR RIP OFF. A CLASS ACTION SUIT NEEDS TO BE STARTED AGAINST GM FOR DESTROYING THE MORAL OF THE AUTO CONSUMER. I HAVE SEEN OTHERS POST THAT THEY HAD THE MODULE REPROGRAMMED. OTHERS HAVE HAD IT REPLACED FOR $400-500. SERVICE WRITERS SHOULD NOT BE ON COMMISSION THIS GIVES THEM A RIP YOU OFF MENTALITY! GM DEALERS ARE SCUM CHEVY IS SCUM. *TR
INITIALLY STARTED WITH THE ENGINE NOT TURNING OVER. FULL BATTERY POWER, PUT CAR IN N TO START, NOTHING. PUT CAR IN EMERGENCY PARK TO START AND IT DID. THIS HAPPENED REPEATEDLY, WITH NO WARNING. NOW THE CAR STARTS EVERY TIME. THE PROBLEM NOW IS INTERIOR/EXTERIOR LIGHTS FLASH LIKE STROBE LIGHTS EVERY TIME I START MY CAR TILL THE TIME I TURN IT OFF, SO I CAN'T DRIVE AT NIGHT. THE "SECURITY" LIGHT PASS LOCK ISSUE INTERFERES WITH THE A/C COMPRESSOR AND WILL BLOW HOT AIR. A CONSTANT CLICKING FROM THE RELAYS IN THE PASSENGER SIDE FUSE BOX. WHY IS IT MANY GM DEALERSHIPS ACROSS THE COUNTRY CANNOT DIAGNOSE THIS WHEN CONSUMERS HAVE BROUGHT IN THE VEHICLE FOR ASSESSMENT. CHECK OUT THE WEBSITE OF CARCOMPLAINTS.COM FOR MORE OF THE SAME ISSUE. FELLOW IMPALA OWNERS; LETS FILE CLASS ACTION LAW SUIT AGAIN GM TO GET THIS RESOLVED. BUT SADLY IT WILL TAKE ONE DEATH OR MORE FOR ANY ACTION FROM GM. "THE AMERICAN WAY IS LETS DO SOMETHING AFTER THE FACT AND NOT BE PROACTIVE TO PREVENT". *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. WHILE WAITING IN A LINE, THE CONTACT TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. THE VEHICLE HAD TO BE TOWED TO A MECHANIC AND THEY FOUND NO FAILURES. THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO THE PASS LOCK. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
AT RANDOM TIMES, THE CAR WILL NOT START WHEN THE IGNITION IS TURNED. THERE IS NO RESPONSE FROM MOTOR AT ALL. THE SECURITY LIGHT WILL FLASH ON THE INFORMATION CENTER DISPLAY WHEN THIS HAPPENS. AFTER WAITING 10-20 MINUTES THE CAR WILL START. THE FIRST INCIDENT OCCURRED ABOUT 1 YEAR AGO AND HAS BEEN OCCURRING AT RANDOM TIMES EVER SINCE. VEHICLE WAS TAKEN TO A GM DEALER SERVICE DEPARTMENT AFTER THE FIRST TIME IT OCCURRED AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. SINCE THEN I HAVE NOTICED THAT THE FAN FOR THE HVAC SYSTEM WILL NOT WORK AT TIMES AND THE SECURITY LIGHT AND OTHER LIGHTS WILL APPEAR ON THE INFORMATION CENTER DISPLAY AT RANDOM TIMES. *TR
I OWN A 2002 CHEVY IMPALA. ON 5/20/05 THE SECURITY LIGHT STARTED COMING ON AND WOULD REMAIN ON. THE SECURITY LIGHT CONTINUED TO COME ON AND NOW THE CAR WOULD NOT START. IT WOULD TAKE 10-30MINUTES BEFORE I COULD START THE CAR. I TOOK THE CAR TO A DEALERSHIP AND THEY REPLACED THE IGNITION CYLINDER. ON 6/15/05 THE SAME EXACT PROBLEM STARTED UP AGAIN. THIS TIME THE DEALERSHIP INSTALLED A NEW STARTER. ON 7/16/05 SAME PROBLEM AROSE AGAIN WITH SECURITY LIGHT. A DIAGNOSTIC WAS DONE AND CODES CAME UP FROM A NOTICE FROM GM (8/04). THE CODE #'S WERE B2958 AND B2960. THE CODE SAID TO REPAIR POOR TERMINAL CONNECTIONS AT BODY CONTROL MODULE. THE SECURITY LIGHT CONTINUES TO COME ON AND CAR DOES NOT START. THIS CONTINUES ON/OFF FROM 9/11/05-11/28/05. ON 11/28/05 THE IGNITION LOCK/SENSOR IS REPLACED AND THE PCM IS REPROGRAMMED. AND I AM GIVEN A NEW KEY. LOOKS LIKE AT THE MOMENT THE PROBLEM IS SOLVED. WELL TODAY 7/17/08 I NOTICE THAT THE SECURITY LIGHT IS BACK ON AND I BEGIN TO CRINGE BECAUSE OF WHAT I WENT THROUGH IN 05'. I GET ONLINE TO SEE IF ANYONE ELSE IS EXPERIENCING THE SAME PROBLEM AND I WAS SHOCKED TO SEE THE # OF COMPLAINTS FROM DISGRUNTLED CUSTOMERS ABOUT THIS SECURITY LIGHT. THIS IS AN OUTRAGE! GM BY NOW IS WELL AWARE OF THE PROBLEM WITH THIS SECURITY LIGHT GOING ON. IT WOULD SEEM TO ME THAT THERE WOULD HAVE BEEN A RECALL NOTICE GOING OUT TO CHEVY IMPALA OWNERS. I HAVE CONTACTED GM. MY COMPLAINT IS ON FILE. I HAVE 2 FILE #'S. ONE FOR IN 2005--# [XXX] AND A NEW ONE JUST STARTED TODAY (7/17/08)--#-[XXX]. PLEASE GOOGLE CHEVY IMPALA AND SECURITY LIGHT PROBLEM AND SEE THE LIST OF COMPLAINTS THAT COME UP. THIS IS AN ABSOLUTE DISGRACE! I FEEL THAT THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO ASAP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHEN THE CAR STARTS, SECURITY LIGHT APPEARS ON DASH, A/C MALFUNCTIONS, TRUNK OPENS AUTOMATICALLY, RADIO DISPLAYS "LOCKED OUT" MESSAGE, LIGHTS FLICKER OFF AND ON, QUICK CLICKING SOUND ON PASSENGER SIDE OF DASHBOARD. THE CAR HAS A 50/50 CHANCE OF STARTING. *TR
20002 CHEVROLET IMPALA, FREQUENTLY DOES NOT START ABOUT ONE IN EVERY TEN TRIES. I HAVE TAKEN IT TO TWO DIFFERENT MECHANICS ONE SAID COULD FIND NOTHING THE SECOND TIME I LEFT IT AT THE GARAGE FOR A WEEK AND A HALF BEFORE IT WOULDN'T START FOR THE MECHANIC. HE CHECKED THE CODES AND THEY SAID IT NEED A NEW IGNITION SWITCH. I AM RELUCTANT TO INSTALL A NEW SWITCH BECAUSE OF ALL OF THE COMPLAINTS WITH THIS YEAR AND MODEL CAR AND IN MANY CASES A NEW SWITCH AND COMPUTER DID NOT CORRECT THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED WHICH INDICATED THAT THE ANTI-THEFT DEVICE WAS DEFECTIVE. AS A RESULT, SHE WAS UNABLE TO START HER VEHICLE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE. THEY MADE THE REPLACEMENT HOWEVER APPROXIMATELY TEN MONTHS LATE THE FAILURE OCCURRED AGAIN. THE MECHANIC STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE AND THEY MADE THE REPLACEMENT. APPROXIMATE SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. THE MECHANIC STATED THAT THE PATH LOCK SENSOR CAUSED THE FAILURE. AS OF APRIL 21, 2008, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 88,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE DEALER CHANGED THE BCM MODULE; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER THEN REPLACED THE BCM MODULE AGAIN. APPROXIMATELY SIX MONTHS LATER THE FAILURE OCCURRED AGAIN. AS A RESULT, THE POWER WINDOWS WERE INOPERABLE. THE MECHANIC STATED THAT AN ELECTRICAL SHORT CAUSED THE FAILURE. THEY REPLACED THE WIRES HOWEVER APPROXIMATELY ONE MONTH LATER THE FAILURE OCCURRED AGAIN. AS OF APRIL 14, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 121,000.
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL ABS INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, THE BRAKES AUTOMATICALLY ACTIVATED AS IF THE PEDAL WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, BUT THE FAILURE RECURRED A WEEK LATER. THE CONTACT WAS SCHEDULED TO TAKE THE VEHICLE BACK A THIRD TIME TO BE REPAIRED. HE PLACED THE KEY IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 12,800. UPDATED 05/05/08. *BF THE IGNTION SWITCH WAS REPLACED. THE CONSUMER STATED A SENSOR AND WIRING HARNESS WERE REPLACED.UPDATED 05/05/08.*B
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Quick Summary
The 2002 Chevrolet Impala has 197 Electrical System complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.