86 complaints reported

2002 Chevrolet Impala Exterior Lighting

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
86
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2005

THE CONSUMER STATES THE TURN SIGNALS FAIL INTERMITTENTLY. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.. *NM THE CONSUMER STATED THAT THE SIGNALS OPERATE THROUGH THE HAZARD WARNING SWITCH. *TC

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2005
Jul 2004

WHILE DRIVING AT ANY SPEED BRAKE LIGHTS AND TURN SIGNALS FAILED. *AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2004
Jan 2004

WHEN DRIVING AT NIGHT IT WAS VERY DIFFICULT TO SEE THE ROAD. CONSUMER MADE CONTACT WITH THE DEALERSHIP ABOUT THIS ISSUE, AND MECHANIC INFORMED CONSUMER THAT THE HEADLIGHTS WERE WEARING OUT PREMATURELY. *AK

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2003
Nov 2003

2002 CHEVROLET IMPALA LS - HEADLIGHTS/DASH LIGHTS WILL INTERMITTENTLY BLINK ON AND OFF WHILE COASTING/DECELERATING. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR REPAIR AND THEY CLAIM THIS IS "NORMAL." THIS CONDITION IS DISTRACTING TO ME AND OTHER DRIVERS, AND I CONSIDER IT A SERIOUS SAFETY DEFECT. *LA

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2003
Sep 2003

HEADLIGHT FILLING WITH WATER VAPOR DEGRADING QUALITY OF LIGHT. *JB

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2001
Jun 2003

HEADLIGHTS FLICKER ON AND OFF IN PULSATING FASHION WHILE COASTING, BRAKING OR STOPPED. THE FLICKERING DOES NOT OCCUR WHILE ACCELERATING. 2002 IMPALA LS, SPORT EDITION, 3.8L V-6. THIS CAR WAS TAKEN TO THE DEALERSHIP JUST AFTER PURCHASE, RICHARD LUCAS, IN AVENEL, NJ. THEY WERE NOT ABLE TO RECREATE THE PROBLEM. THE CAR WAS THEN TAKEN TO A DEALERSHIP IN RACINE, WI - FRANK BOUCHER. THE FIRST TIME, THEY WERE UNABLE TO RECREATE THE PROBLEM AND GAVE ME A "BULLETIN" ADVISING DIMMING OF LIGHTS WAS NORMAL. THIS ISN'T DIMMING, IT'S FLICKERING. PLUS - I WAS PULLED OVER BY A POLICE OFFICER WHO THOUGHT I WAS PLAYING WITH MY HEADLIGHTS. I TOOK IT BACK TO THE DEALERSHIP, FRANK BOUCHER, AND THEY CONTACTED GM TECH SERVICES. THEY CHECKED A FEW THINGS INCLUDING THE AIR PUMP. THEN - BY USING THE TECH II TOOL, THEY WERE ABLE TO RECREATE THE FLCIKERING BY SWITCHING THE AIR PUMP ON. HOWEVER, THE RESPONSE FROM GM TECH SERVICES IS, THEY HAVE NO INFORMATION ON THE PROBLEM, HAVE NEVER RECEIVED A COMPLAINT ABOUT IT AND THERE IS NO "FIX". THEY HAVE ALSO STATED THAT THERE IS NO PROPOSED FIX. NOW I READ HERE THERE ARE THREE OTHER COMPLAINTS OF THE SAME PROBLEM. WHAT CAN BE DONE? GM WON'T DO ANYTHING STATING IT IS NORMAL - BUT IT IS NOT NORMAL. IF I AM PULLED OVER BY A POLICE OFFICER, THIS IS NOT NORMAL.

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2002
May 2003

WHILE DRIVING AND PARKED, HEADLIGHTS WILL PULSATE AND DIM TO HALF THE BRIGHTNESS. THIS IS VERY DISTRACTING, ANNOYING, AND UN-NERVING BECAUSE IT CAUSES THE CAR IN FRONT OF YOU TO BELIEVE YOU ARE FLASHING YOUR LIGHTS AT THEM. I HAVE COMPLAINED ABOUT THIS PROBLEM 3 TIMES SINCE I FIRST BOUGHT IT IN APRIL 2002. DEALER STATES THEY CAN'T FIX THE PROBLEM, WON'T TRY AND IT'S NORMAL. THIS WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE VEHICLE OTHERWISE HAD I KNOWN, I WOULDN'T HAVE BOUGHT IT. *JB

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2002
Mar 2003

WHILE DRIVING HEADLIGHTS SUDDENLY STOPPED WORKING THIS CAUSED DRIVER TO HAVE NO VISIBILITY WHILE DRIVING AT NIGHT. *AK OVER A PERIOD OF A WEEK, HEADLIGHTS WOULD GO OUT FOR A FEW SECONDS AND COME BACK ON WITHOUT ANY ACTION OF THE CONSUMER. *PH

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2003
Oct 2002

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE HEADLIGHTS WILL FLICKER CAUSING A DISTRACTION TO THE CONSUMER VIEW DURING NIGHTTIME. DEALER NOTIFIED TS

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2002
Sep 2002

WHEN USING THE LANE CHANGE FEATURE ON THE TURN SIGNAL LEVER, INSTEAD OF FLASHIMG AT SAME SPEED AS WHEN USING THE TURN SIGNALS, THE FLASHER (AT TIMES) WOULD FLASH AT A RAPID SPEED SIMILAR TO WHEN A BULB WOULD BE BURNED OUT IN THE TAIL LIGHTS. CONSUMER HAD A NEW SWITCH PUT IN, BUT THAT DIDN'T REMEDY THE PROBLEM. THE CONSUMER ALONG WITH A DEALER REP, HAD TESTED OTHER OF THE SAME VEHICLE MAKE, AND NOTICED THAT ONE HAD ACTED THE SAME AS THE CONSUMERS VEHICLE, WITH THE CRUISE CONTROL SWITCHES ON THE TURN SIGNAL LEVER. THE ONE THAT ACTED PROPERLY DID NOT HAVE CRUISE CONTROL ON THE TURN SIGNAL LEVER. *SCC

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Jul 2002

LIGHTS WILL ALL OF A SUDDEN KEEP GOING FROM SHARP TO DIM -MCGUIRE CHEVROLET IS AWARE OF THE PROBLEM BUT TELL ME THAT THEY DO NOT KNOW HOW TO CORRECT IT. SEEMS TO BE A FOOLISH ANSWER TO ME SINCE THE CAR HAS BEEN OUT FOR A FULL YEAR AND BY NOW GENERAL MOTORS SHOULD HAVE RECALLED THE CAR AND FIXED THE PROBLEM. MR

Type: Vehicle, Vehicle: 2002 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2002

Trend Over Time

Complaints by year

Quick Summary

The 2002 Chevrolet Impala has 86 Exterior Lighting complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.