2017 Chrysler Pacifica Engine
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
I REPORTED THIS ISSUE TO MY DEALER 8/21/17 AND HAVE THE EMAIL CHAIN SAVED. THE DEALER COULDN'T REPLICATE THE ISSUE. WHILE DRIVING 60-70 MPH ON 5 LANE HIGHWAY, ENGINE SHUT DOWN. LUCKILY, I WAS IN THE FAR RIGHT HAND LANE AND WAS ABLE TO MUSCLE MY VEHICLE OVER TO THE BURM (THERE WAS NO POWER STEERING). MESSAGE ON DASH SAID 'SHIFT TO P TO PARK' OR SOMETHING LIKE THAT. MY VEHICLE WAS IN DRIVE AND I COULDN'T SHIFT IT TO PARK. EVENTUALLY IT BEGAN WORKING. I HAVE 6 KIDS AND DON'T FEEL SAFE DRIVING THEM IN THE VEHICLE. HAPPENED A FEW THOUSAND MILES AGO; VEHICLE CURRENTLY HAS 10,500 MILES. HASN'T HAPPENED AGAIN, BUT HAVE TO CONSIDER THE POSSIBILITY IT COULD. HAVE ALSO DEALT WITH THUMPING UNDER THE DRIVER SIDE FLOOR, A NEW PAUSE BETWEEN PARK OR REVERSE AND SHIFTING TO DRIVE, AND THE VEHICLE RECENTLY GOT STUCK IN A GEAR WHILE DRIVING. I'VE ALSO HAD THE A/C COMPRESSOR REPLACED, AMBIENT TEMPERATURE GAUGE REPLACED, DVD PLAYER REPLACED, AND AM WAITING FOR THE NEW RADIO TO ARRIVE, AMONG OTHER ISSUES. MY VEHICLE IS A LEMON IN MY OPINION.
WE HAVE HAD OUR VAN TO VANCE CDJR IN MIAMI OK. SEVERAL TIMES BEGINNING BEFORE IT HAD 1000 MILES. THE VAN NOW HAS 15000 MILES ON IT AND HAS BEEN TAKEN IN WITH NO REPAIR OTHER THAN A COMPUTER UPDATE. THE VEHICLE RANDOMLY STUDDERS ON TAKE OFF AND SOMETIMES THE THROTTLE PEDAL IS DEAD. MY WIFE WAS ALMOST HIT PULLING OUT ONTO HWY 69 WHEN THE VEHICLE JUST DECIDED IT WANTED TO STAY AT AN IDOL WHEN STEPPING ON THE THROTTLE PEDAL. THIS HAS HAPPENED SEVERAL TIMES BUT THIS WAS BY FAR THE CLOSEST CALL. MANY TIMES EVEN AT ROAD SPEED THE THROTTLE IS SIMPLY NONREACTIVE. EVERY TIME WE TAKE IT IN THEY SAY THAT THEY ARE UNABLE TO REPLICATE THE PROBLEM OR JUST TELL US IT NEEDED A COMPUTER UPDATE, STILL WITH NO HELP.
ENGINE SHUT OFF WITHOUT WARNING WHILE DECELERATING FOR A STOP SIGN ON A SLIGHT UPHILL GRADE, A BLOCK AFTER TURNING ONTO A SIDE STREET. THERE WAS NO DRAMA; IT JUST SHUT OFF. THE INSTRUMENT CLUSTER DISPLAYED A MESSAGE WITH INSTRUCTIONS TO SHIFT TO PARK BEFORE PRESSING THE START BUTTON. THE VEHICLE WAS DRIVEN APPROXIMATELY 5 MILES OVER THE SPAN OF 10 MINUTES BEFOREHAND, AT BOTH CITY AND HIGHWAY SPEEDS. THE SPEED BEFORE BRAKING FOR THE STOP SIGN WAS UNDER 20 MPH, AS IT WAS MAYBE 100 FEET UP THE BLOCK AFTER A TURN. AFTER PUTTING THE VEHICLE IN PARK, THE ENGINE WAS ABLE TO BE RESTARTED AND THE VEHICLE DRIVEN NORMALLY, WITH NO INDICATION THAT ANYTHING HAD HAPPENED....UPDATED 11/14/17 *BF UPDATED 11/16/2017*JS
ENGINE SHUT DOWN WITH NO WARNING AT 15,197 MILES WHILE PULLING OFF THE FREE-WAY. HAD VEHICLE SERVICED AT DEALER AND THEY REPLACED PART NUMBER 68277373AF WITH NEW PART NUMBER 68303489AM AND FLASHED NEW PART. AT 16,068 MILES ENGINE SHUT DOWN AGAIN WHILE TRAVELING DOWN CITY STREET. RETURNED TO DEALER AND WAS TOLD NO ISSUE WAS RECORDED ON THE VEHICLE MODULE OF THE SHUT DOWN. THEY KEPT IT SEVERAL DAYS AND STILL DON'T HAVE AN ANSWER AS TO WHY IT SHUT DOWN. SO FAR IT HAS ONLY SHUT DOWN WHEN I HAVE BEEN ON A CITY STREET. I'M VERY CONCERNED AS TO WHAT WILL HAPPEN IF THIS HAPPENS ON THE HIGHWAY. THE VEHICLE HAS TO BE PUT IN PARK TO RESTART. PLEASE RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED ON THE HIGHWAY. .UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS
THE CAR SHUT OFF WHILE I WAS DRIVING. I HAD TO COME TO A COMPLETE STOP AND THE PUT THE CAR IN PARK TO RESTART. LUCKILY I WAS ON A SMALL ROAD AND ONLY GOING ABOUT 15MPH. ..UPDATED 10/25/17 *BF UPDATED 10/27/2017*JS
WHILE COMING TO A STOP AT A REDLIGHT, GOING ABOUT 5 MPH, ENGINE SUDDENLY DIED. WAS BRAKING AND VEHICLE WAS ALMOST STOPPED. ENGINE QUIT AND MESSAGE ON PANEL SAID TO PUT IN PARK AND RESTART. DID SO AND NO FURTHER INCIDENT. MILEAGE - 14,000. WEATHER - SUNNY, TEMP 55F. HAD 5 PASSENGERS IN VAN.
MY WIFE WAS DRIVING HER CAR DROPPING OUR DAUGHTERS OFF AT SOFTBALL PRACTICE AND HER SHUT OFF WHILE SHE WAS DRIVING. SHE HAD TO QUICKLY PULL OVER AND SHIFT BACK INTO PARK TO RESTART THE CAR...UPDATED 10/30/17 *BF UPDATED 11/9/2017*JS
I WAS DRIVING THE VEHICLE AT A STEADY SPEED OF 40 MPH. THE ENGINE DIED, AND THE MESSAGE CONSOLE INDICATED THE VEHICLE MUST BE IN PARK TO START. THE GEARSHIFT WAS STILL IN DRIVE, BUT THE INDICATOR LIGHT SHOWING IT IN D WAS NOW FAST BLINKING. I PUT ON MY HAZARD LIGHTS AND COASTED AS SAFELY AS I COULD OUT OF TRAFFIC AND TO A SIDE ROAD. ONCE STOPPED, I PUT THE VEHICLE IN PARK AND STARTED IT. IT IDLED VERY ROUGHLY FOR 2-3 SECONDS AND DIED. I THEN WAITED ABOUT 10 SECONDS, STARTED IT AGAIN, AND THIS TIME IT SOUNDED TO OPERATE NORMALLY. NO ERROR INDICATORS DISPLAYED, AND THE DEALER SAID NO ERROR CODES REGISTERED. THIS SAME BEHAVIOR HAS BEEN REPORTED ON A MESSAGE FORUM BY DOZENS OF PACIFICA OWNERS. THE PROBLEM IS NOT RELIABLY REPRODUCIBLE AND PRODUCES NO SYSTEM ERRORS. A NUMBER OF REPORTS INDICATE MULTIPLE "GUESSES" FROM SERVICE TECHS AND CHRYSLER. MANY OF THOSE SAME INDIVIDUALS REPORT THE ISSUE HAPPENING AGAIN AFTERWARD. MY SERVICE TECHNICIAN CLAIMED THAT TSB 18 069 17 ADDRESSES THIS ISSUE AND FLASHED A SOFTWARE UPDATE FOR THE PCM. BECAUSE OF THE IRREGULARITY OF THE OCCURRENCE OF THE PROBLEM, I CAN'T KNOW IF IT IS RESOLVED, THOUGH IN 4 DAYS AND ABOUT 100 MILES IT HAS NOT HAPPENED YET AGAIN.....UPDATED 11/03/17 *BF UPDATED 11/09/2017*JS
THE VEHICLE STALLED WHILE STOPPED AT A TRAFFIC LIGHT AT A BUSY INTERSECTION. THE START BUTTON CONTINUED TO DISPLAY "RUN" AND THE VEHICLE WAS IN DRIVE. AFTER SHUTTING THE VEHICLE OFF, IT TOOK MULTIPLE ATTEMPTS AT RESTARTING THE VEHICLE FOR IT TO RESUME OPERATING.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE "SHIFT INTO PARK AND RESTART VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PARKWAY CHRYSLER DODGE JEEP RAM LOCATED AT 21560 HALL RD CLINTON TOWNSHIP, MI 48038), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,900. ...UPDATED 11/13/2017 *BF UPDATED 11/16/2017*JS
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM BROWNE CHRYSLER JEEP DODGE RAM OF DADE CITY AT (352) 353-0704 (12020 US-301, DADE CITY, FL 33525), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. *TT *JS CONSUMER STATED STALLED TWICE WHILE DRIVING AND STALLED THREE TIMES WHILE DRIVING. UPDATED 8/14/18*JB
MY PACIFICA SLIPS OUT OF GEAR ANYWHERE BETWEEN 15 MPH AND 20 MPH WHILE DRIVING THROUGH THE CITY AND/OR TURNING. IT FEELS AS IF IT'S COMING OUT OF GEAR, IDLES FOR 2 SECONDS OR SOMETIMES MORE, THEN SLAMS INTO THE NEXT GEAR CAUSING IT TO FEEL AS IF I WERE REAR ENDED. COMPUTERS HAVE BEEN RESET MULTIPLE TIMES BY THE DEALERSHIP AND IT STARTS IT AGAIN AFTER 2 HOURS. THIS HAS BEEN REOCCURRING SINCE 2 MONTHS AFTER I BOUGHT THE VEHICLE.UPDATED 11/08/17 *BF UPDATED 11/13/2017*JS
Trend Over Time
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Common problems reported
Quick Summary
The 2017 Chrysler Pacifica has 212 Engine complaints on file. Review the timeline above for detailed owner experiences.