2011 Ford Edge Structure
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
DRIVER SIDE DOOR AJAR ALERT. THE INTERIOR LIGHTS WILL NOT SHUT OFF DUE TO A FAULTY DOOR LATCH. THIS IS A MAJOR SAFETY CONCERN ESPECIALLY WHEN DRIVING IN REVERSE AND NOT BEING ABLE TO SEE BECAUSE THE LIGHT IS ON!!!
"DRIVER DOOR AJAR" WARNING ON DASH, AND INTERIOR LIGHTS ON, WHILE DOOR CLOSED. INTERIOR LIGHTS ON AT NIGHT INTERFERE WITH NIGHT VISION AND, ESPECIALLY, REAR VIEW MIRROR VISION. ALSO DRAINS BATTERY OVER NIGHT. STARTED AS AN INTERMITTENT PROBLEM, BUT NOW CONSTANT.
DRIVER SIDE FRONT DOOR SENSOR INCORRECTLY SENSES DOOR IS OPEN WHEN IT IS ACTUALLY CLOSED CAUSING THE INABILITY TO LOCK ANY OF THE VEHICLES DOORS. DOME LIGHT REMAINS ON WHEN DRIVING. THE INABILITY TO LOCK ANY OF THE DOORS IS A SERIOUS SAFETY CONCERN SINCE IT COULD ENABLE ANYONE TO GAIN ACCESS TO THE INTERIOR OF THE CAR AND THE DRIVER HAS NO WAY TO LOCK THEM OUT.
AT ABOUT 75,000 MILES MY DOOR ADJAR LIGHT FOR MY DRIVER DOOR WOULD NOT TURN OFF. IT TURNS OUT THE SENSOR OF THE DOOR LATCH ASSEMBLY IS BAD. THIS CAUSES SAFETY HAZARDS BECAUSE MY INTERIOR LIGHTS WILL NOT TURN OFF WHEN THE DOOR IS SHUT AND IT WILL NOT ALLOW ME TO LOCK THE DOORS FROM THE INTERIOR WHEN THE CAR IS IN MOTION. I'VE SPOKEN WITH FORD REPRESENTATIVES AND THIS IS A KNOWN, COMMON PROBLEM BUT THEY HAVEN'T DONE ANYTHING ABOUT THE ISSUE. I THINK A RECALL OF THE FAULTY PRODUCT THAT CAUSES SAFETY HAZARDS WOULD BE APPROPRIATE.
DRIVER DOOR ADJAR WARNING / INTERIOR LIGHTS WOULD NOT SHUT-DOWN.
DRIVER DOOR SHOWS A "DOOR AJAR" WARNING WHEN THE DOOR IS ACTUALLY FULLY CLOSED. WARNING REMAINS WHEN VECHICLE IS STATIONARY AND IN MOTION. CURRENTLY SLAMMING THE DOOR VERY HARD WILL PREVENT THE MESSAGE FROM COMING ON, BUT IS BECOME LESS EFFECTIVE.
WE HAD THE OIL CHANGED BY FORD DEALER HERE IN WINCHESTER, TN AND EVERY SINCE THEN, WHEN I GET IN THE CAR AND CLOSE THE DRIVERS DOOR CLOSES, BUT A NOTICE ON THE DASH STATES " DRIVERS DOOR IS AJAR". NO MATTER HOW MANY TIMES I CLOSE THE DOOR, THE MESSAGE STAYS THE SAME. ONCE IN A WHILE IT WILL GO AWAY.
DOOR AJAR LIGHT STARTED COMING ON FOR DRIVER'S SIDE REAR DOOR. YOU COULD GET OUT AND SLAM THE DOOR AND IT WOULD GO OUT. THIS HAS BEEN STEADLY GETTING WORSE. NOW ANYTIME YOU GET IN THE CAR, YOU DO NOT HAVE TO OPEN THE REAR DOOR AND THE DOOR AJAR LIGHT COMES ON AND THE INSIDE DOME LIGHTS COME ON. I CAN SAY "OK" TO THE NOTICE AND THE MESSAGE WILL DISAPPEAR BUT THE SMALL CAR INDICATOR WILL STAY ON ON THE DASH. THE REAL PROBLEM IS THE INSIDE DOME LIGHTS WILL NOT GO OUT UNTIL THE CAR PICKS UP SOME SPEED. THIS IS A REAL PROBLEM AT NIGHT ESPECIALLY IF YOU ARE TRYING TO BACK OUT OF A PARKING SPACE AND THE LIGHTS ARE ON INSIDE THE CAR. I AM NOT SURE OF THE EXACT DATE THAT THIS STARTED, BUT IT HAS BEEN GOING ON FOR SEVERAL MONTHS. I JUST PICKED A DATE BELOW.
DRIVER'S DOOR WILL NOT SHUT COMPLETELY. DOOR AJAR SENSOR ON. HAVE TO SLAM DOOR TO GET THE LIGHT TO GO OFF. TOLD IT WAS A "BAD LATCH" BY FORD DEALERSHIP. WILL NEED TO BE REPLACED.
DRIVERS SIDE DOOR AJAR LIGHT STAYS ON WHEN DOOR IS SHUT. IS A SAFETY CONCERN BECAUSE DOORS WON'T LOCK AND DOME LIGHT STAYS ON. PROBLEM IS INTERMITTENT AND IS WORSE IN COLD WEATHER. DEALERSHIP COMPLIED WITH A SERVICE LETTER BUT THE PROBLEM CAME BACK WITHIN MONTHS. DEALERSHIP SEEMS TO BE DRAGGING THEIR FEET.
DRIVERS SIDE DOOR INDICATOR COMES ON AS SOON AS CAR IS RUNNINGSHOWING DRIVERS DOOR AJAR. ALSO DOOR LOCK WON'T ENGAGE WHILE THIS INDICATOR IS ON. I HAVE TO OPEN AND CLOSE DOOR REPEATEDLY UNTIL INDICATOR TURNS OFF AND DOORS LOCK.
THE DRIVER SIDE FRONT DOOR LATCH ISN'T WORKING PROPERLY, I WILL BE DRIVING DOWN THE ROAD AND ALL MY INTERIOR LIGHTS WILL COME ON AND A MESSAGE WILL APPEAR AND IT SAYS MY DOOR IS OPEN, THIS IS VERY UNSAFE BECAUSE IT HAS HAPPENED AT NIGHT, IT IS VERY DISTRACTING TO DRIVE AT NIGHT WITH ALL THE INTERIOR LIGHTS AND YOU HAVE TO WAIT UNTIL THEY GO OFF, THIS ISSUE HAS TO BE FIX ASAP. I'VE READ THIS IS A COMMON PROBLEM WITH THE FORD EDGE AND MANY OTHER MODELS FOR MAKES.
A WARNING COMES UP ON THE INSTRUMENT PANEL THAT THE "DRIVER DOOR IS AJAR." I WILL CLOSE IT AGAIN AND MOST TIMES IT STILL SAYS IT IS AJAR. ONCE I BEGIN DRIVING THE DOORS WILL NOT LOCK, NOR WILL THEY ALLOW ME TO LOCK THEM, THEY IMMEDIATELY UNLOCK AGAIN. ALSO THE INTERIOR LIGHTING WILL STAY ON WHEN THE CAR IS NOT BEING DRIVEN AND IS STATIONARY.
DRIVER'S DOOR AJAR SWITCH IS FAILING CAUSING THE DOOR AJAR WARNING LIGHT TO BE ILLUMINATED AND THE INABILITY TO LOCK THE VEHICLE'S DOORS WHEN DRIVING OR WHEN PARKING VEHICLE. SEARCH ON INTERNET INDICATES ISSUE IS WIDESPREAD ON THIS VEHICLE LINE WITH REPAIR COSTS IN THE $30-$500 RANGE. VEHICLE HAS 68,000 MILES.
DRIVER DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHTS STAY ON FOR ABOUT 5 MINUTES AFTER BEGINNING TO DRIVE. THEY DO STAY ON FOR ABOUT 15 MINUTES AFTER PARKING. THE CAR ALARM WILL RANDOMLY GO OFF BECAUSE OF THE DOOR AJAR ISSUE.
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. HAVE TO OPEN AND SHUT DOOR MANY TIMES TO GET THE SIGNAL TO GO OFF AND THE DOOR TO LOCK. I COMPLAINED ABOUT THIS PROBLEM ABOUT 2 YEARS AGO TO FORD THEY DID SOMETHING AND IT WORKED NOW IT IS DOING IT AGAIN.
DRIVER DOOR IS OPEN, WHEN IT IS CLEARLY CLOSED CAUSING THE DORM LIGHT TO STAY ON. THE CAN BE STATIONARY OR IN MOTION.
DRIVER SIDE DOOR WILL CLOSE PROPERLY AND LOCK. INTERIOR LIGHTS REMAIN ON IN CAR, DRAINING BATTERY. HAD FIXED THREE YEARS AGO AND PROBLEM HAS RETURNED. RESEARCHED AND FOUND THIS IS A COMMON PROBLEM WITH THIS CAR. SHOULD BE RECALLED.
THE DRIVERS DOOR DOOR AJAR LIGHT STAYS WAS STAYING ON AT ALL TIMES WITH THE DOOR SHUT. HAD TO REPLACE THE DOOR LATCH ASSEMBLY TO MAKE THE ISSUE GO AWAY. POTENTIALLY A SERIOUS SAFETY ISSUE IF THE DOOR LATCH IS MALFUNCTIONING.
DRIVER SIDE DOOR AJAR WARNING LIGHT REMAINS ON AND ALL DOORS WILL NOT LOCK UNTIL DOOR IS SLAMMED REPEATEDLY UNTIL WARNING LIGHT GOES OFF. INTERIOR DOME LIGHTS REMAIN ON ALSO.
DOOR AJAR WARNING WHEN DOOR IS SHUT.
DRIVER DOOR LATCH HAS FAILED TWICE.
DRIVER DOOR AJAR ALERT REMAINS ON ALL THE TIME, EVEN THOUGH THE DOOR IS SHUT AND LATCHED AND PREVENTS THE DOORS FROM LOCKING WITH THE AUTOMATIC LOCK BUTTONS AND KEYLESS ENTRY PAD.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE FRONT DRIVER DOOR WAS PROPERLY CLOSED. IN ADDITION, THE FRONT AND REARS DOORS LOCKED AND UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR
DOOR AJAR SENSOR STAYS ON FOR DRIVER'S DOOR, INTERIOR LIGHTS WON'T GO OFF AND CREATES A NIGHT DRIVING HAZARD, LOCKS WON'T LOCK WHILE IN THE CAR AND THIS IS ALL BECAUSE OF A FAULTY LATCH. FORD IS AWARE OF THE PROBLEM AND EVEN HAS A BULLETIN OUT ABOUT IN WHICH I FOUND IN THE ALL DATA SYSTEM BUT WON'T DO ANYTHING ABOUT IT. LABOR ALONE TO FIX THE PROBLEM WAS QUOTED TO ME AS $300 FROM MY LOCAL DEALERSHIP.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2011 Ford Edge has 124 Structure complaints on file. Review the timeline above for detailed owner experiences.