2011 Ford Escape FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT EXPERIENCED A FAILURE WITH THE FUEL DELIVERY MODULE FLANGE. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD LEAD TO A CRACK IN THE FUEL LINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED CROSSROADS FORD CARY (2333 WALNUT ST, CARY, NC 27518, (877) 280-8932) AND WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN THE FUTURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. PARTS DISTRIBUTION DISCONNECT.

THE RECALL ORIGINATED IN 10/24/2016. TOOK MY CAR TO THE DEALERSHIP IN TARPON SPRINGS FLORIDA, THEY CLAIMED THE PART WAS ON BACK ORDER. RECEIVED MULTIPLE LETTERS AND THE PART IS STILL NOT AVAILABLE. SPOKE WITH FORD TODAY AND THEY SAID THE PART WAS ON BACK ORDER. TWO YEARS?????

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDERSON KOCH MOTORS IN NORTH BRANCH, MINNESOTA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

FORD SENT A RECALL LETTER IN DECEMBER 2016 REPORTING A POSSIBLE CRACK IN THE FUEL SUPPLY PORT THAT COULD RESULT IN A FIRE. RECALL #16S41/NHTSA # 16V-777. I CONTACTED THE FORD DEALERSHIP REPEATEDLY OVER THE LAST YEAR AND HAVE BEEN TOLD THERE WERE NO PARTS TO FIX THE RECALL AND THEY WOULD NOTIFY WHEN PARTS BECAME AVAILABLE. NOW NEARLY 1 1/2 YEARS LATER, AFTER MULTIPLE CONTACTS, I'M TOLD THAT FORD STILL HAS NOT PROVIDED PARTS FOR THE FIX. FURTHER, CALLS TO THE DEALER AND TO FORD RESULT IN PROMISES BUT NO ACTION.

FUEL DELIVERY MODULE I RECEIVED A NOTICE FROM FORD JANUARY 2018 ABOUT RECALL FUEL MODULE.. I CALL MONTHLY TO CHECK ON WHEN I CAN GET MY VEHICLE IN TO BE REPAIRED. OUR LOCAL DEALER TENVOORDE HAS BEEN OUT OF THIS PART SINCE NOVEMBER 2017 AND DOES NOT KNOW IF OR WHEN THEY WILL RECEIVE THE PART.. WHY DO THEY SEND OUT THESE RECALLS IF THEY CAN'T SUPPLY THE PARTS? CAN YOU CONTACT FORD?

RECALL # 16S41 FUEL DELIVERY MODULE. I HAVE BEEN WAITING MONTHS, AND PART STILL NOT AVAILABLE AT DEALERSHIP. CALLED THIS MORNING TO INQUIRE? STILL NO PART. MY CHECK ENGINE LIGHT IS ON, WHICH IS DIRECTLY RELATED TO RECALL. I HAVE REJECTION STICKER, AND WON'T BE ABLE TO DRIVE MY VEHICLE. WORST IS WHAT IF IT CATCHES ON FIRE, FORD HAS NO ANSWER FOR ME

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE FUELING THE VEHICLE, THE VENT VAPOR CANISTER VALVE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN NOTICED THAT FUEL WAS LEAKING FROM THE VEHICLE ONTO THE GROUND. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MIDLAND FORD LINCOLN INC (500 JOE MANN BLVD, MIDLAND, MI 48642, (989) 631-0040) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619, (813) 246-3673, WAS CONTACTED AND IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CONTACTED FORD ABOUT OWNING THIS RECALLED VEHICLE OVER 14 MONTHS AGO AND SEVERAL TIMES SINCE THAT DATE...AN WAS TOLD THAT A YEAR LATER THE PART TO REPAIR WAS STILL UNAVAILABLE. I FEEL THAT THIS TYPE OF NEGLIGENCE AND THE SAFETY RISK THAT IT SUBJECTS ME AND MY FAMILY TO IS SERIOUSLY UNACCEPTABLE. IT SHOCKS ME THAT THE NHTSA HAS ALLOWED THIS TO CONTINUE FOR THIS LENGTH OF TIME .I WAS UNDER THE IMPRESSION THAT IT WAS YOUR RESPONSIBILITY TO MAINTAIN SAFETY FOR THE CONSUMER ...APPARENTLY THAT IS NOT THE CASE IN THIS INSTANCE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ATCHLEY FORD OR WOODHOUSE FORD AT (402) 574-2600 (3633 N 72ND ST, OMAHA, NE 68134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND THE CONTACT WAS INFORMED THAT SHE WOULD RECEIVE ANOTHER NOTICE ONCE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN) STATED THAT THEY DID NOT HAVE TIME TO REMEDY THE FAILURE. ON TWO OTHER OCCASIONS, THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOGGUS FORD IN HARLINGEN, TEXAS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MANUFACTURER RECALL NUMBER16S41 NHTSA RECALL NUMBER16V777 SUMMARY ON CERTAIN VEHICLES, THE FUEL DELIVERY MODULE (FDM) MAY DEVELOP A CRACK IN THE VERTICAL PORTION OF THE FUEL SUPPLY PORT THAT COULD RESULT IN A FUEL LEAK. SAFETY RISK A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY INCREASE THE RISK OF A FIRE. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE HAVE NOT BEEN NOTIFIED BY MANUFACTURE. DEALERSHIP HAS NOT BEEN CONTACTED. CONSUMER CONCERN: VEHICLE FIRE.

IN JULY 2016 I WAS EXPERIENCING A FUEL ODOR IN THE ESCAPE. I TOOK IT TO A MECHANIC ON JULY 20, 2016 AND HAD TO REPLACE THE FUEL PUMP AND FUEL PUMP GASKET. TOTAL COST FOR THOSE REPAIRS WA $643.44 (I HAVE THE RECEIPT). AM I ELIGIBLE FOR A REIMBURSEMENT?

(FDM) FUEL DELIVERY MODULE RECALL, I HAVE NOT BEEN NOTIFIED THAT MY VEHICLE MAY HAVE THIS ISSUE, FORD NEEDS TO STEP UP TO THE PLATE AND NOTIFY CONSUMERS ASAP, PLEASE ASSIST IN WHAT ACTION I MAY NEED TO TAKE ON THIS.

THIS IS REGARDING NHTSA RECALL NUMBER 16V777. IT HAS BEEN OVER A YEAR SINCE THIS DEFECT WAS POSTED AND I HAVE NOT RECEIVED ANY NOTIFICATION FROM FORD TO COME IN AND HAVE THE FUEL DELIVERY MODULE REPLACED.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT).

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VALLEY FORD (LOCATED AT 910 SOUTH 1ST ST, YAKIMA, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN LOCAL FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/17*LJ UPDATED 10/30/2017*JS

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BURDOICK FORD LOCATED AT 3004 NEW YORK 49 CENTRAL SQUARE, NY 13036 315-668-7102). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO HENNESSY FORD (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE THEY CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) APPROXIMATELY EIGHT MONTHS AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS DETECTED COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD VALENCIA (23920 CREEKSIDE RD, VALENCIA, CA 91355 (661) 382-4700) WHERE A FUEL LEAK WAS DISCOVERED. THE CONTACT WAS INFORMED BY THE DEALER THAT SHE WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING AND FOR THE REPAIRS. THE CONTACT INFORMED THE DEALER THAT SHE HAD RECEIVED A RECALL NOTICE FOR A FUEL LEAK. THE DEALER REPLIED THAT THE LETTER WAS AN ADVANCE NOTICE AND THE RECALL HAD NOT BEEN ISSUED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CALLED OLATHE FORD DEALERSHIP TO REPAIR RECALLED PARTS. I WAS INFORMED 'CHEAP' PARTS WERE NOT AVAILABLE AT THIS TIME, AND I WOULD BE REQUIRE THE 'EXPENSIVE' REPLACING OPTION OR WAIT UNTIL THE 'CHEAP' PART ARRIVED. I OPTED TO WAIT, AND THE FORD DEAL HAS SAID IT WOULD BE A FEW MONTHS,AND THEY WOULD CALL ME IT WHEN THEY WERE READY. IT HAS BEEN 9 MONTHS, AND THE RECALL HAS NOT BEEN REPAIRED.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JOE COOPER FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEFECTIVE THROTTLE BODY. CAR DIED REPEATEDLY WHEN TRYING TO DRIVE. HAD TO HAVE CAR TOWED. FORD REFUSES TO REIMBURSE ME FOR TOWING AND I THINK THEY SHOULD DO SO.